engine CITROEN C3 AIRCROSS 2020 Owner's Manual

30
The AdBlue® tank is empty: the starting
prevention system required by legislation
prevents starting of the engine.
To be able to restart the engine, it is
essential to add at least 4
litres of AdBlue
®
to its tank.
For more information on the AdBlue
® (BlueHDi
engines) , and, in particular, on topping up,
refer to the corresponding section.
In the event of a fault with the
SCR emissions control system
An engine immobiliser is activated
automatically after you have driven a
further 680
miles (1,100 km) following
confirmation of a fault with the SCR
emissions control system. Have the
system checked by a CITROËN dealer or
a qualified workshop as soon as possible.
In the event of the detection of a fault If it is a temporary fault, the alert
disappears during the next journey,
after self-diagnostic checks of the SCR
emissions control system.
During the permitted driving phase (between
680 and 0 miles (1,100 km and 0 km))
While driving, the message is displayed every
30
seconds while the fault with the SCR emissions
control system persists.
The alert is repeated when switching on the ignition.
You should go to a CITROËN dealer or a qualified
workshop as soon as possible.
These warning lamps come on, accompanied
by an audible signal and the display of the
message "Emissions fault". If a fault with the SCR system is confirmed
(after 30
miles (50 km) covered with the
permanent display of the message signalling
a fault), these warning lamps come on and the
AdBlue warning lamp flashes, associated with
an audible signal and the display of a message
(e.g. "NO START IN 200 miles" or "Emissions
fault: Starting prevented in 200 miles")
indicating the remaining range expresed in
miles or kilometres.
Starting prevented
Each time the ignition is switched on, these warning
lamps come on and the AdBlue warning lamp
flashes, accompanied by an audible signal and the
display of the message "NO START IN 0
miles" or
"Emissions fault: Starting prevented".
You have exceeded the authorised driving
limit: the starting prevention system does
not allow the engine to be started.
To be able to restart the engine, you must call a
CITROËN dealer or a qualified workshop.
Distance recorders
The total and trip distances are displayed for
thirty seconds when the ignition is switched off,
when the driver's door is opened and when the
vehicle is locked or unlocked.
The alert is triggered while driving as soon
as the fault is detected for the first time, then
when switching on the ignition for subsequent
journeys, while the fault persists.
Other wise you will not be able to restart the vehicle.
Dashboard instruments

41
Remote control
General information
The key allows the central locking or unlocking
of the vehicle using the door lock.
It also allows you to start or stop the engine.Back-up procedures allow the vehicle to be
locked or unlocked in the event of a failure of
the remote control, the central locking, the
battery etc.
For more information on the Back-up
procedures, refer to the corresponding
section.
Ejecting the key
The remote control can be used for the
following functions, depending on version:
-
u

nlocking/locking/deadlocking the vehicle,
-
l

ocking/unlocking the boot,
-
l

ocking/unlocking the fuel filler flap,
-

s
witching on the lighting remotely,
-
fo

lding/unfolding the door mirrors,
-
a

ctivation/deactivation of the alarm,
-

l
ocating the vehicle,
-
v

ehicle immobiliser.
Under normal conditions, it is recommended to
use the remote control. The key, integral with the remote control, can
be used for the following functions, depending
on version:
-
u

nlocking/locking/deadlocking the vehicle,
-
t
urning the manual child lock on or off,
-
a
ctivating/deactivating the front passenger
airbag,
-
b
ack-up door locking,
-
s
witching on the ignition and starting/
stopping the engine. Version without
K
eyless Entr y and Star ting
F
P
ress this button; the key is ejected from
the housing.
To avoid damaging the mechanism, first press
this button to fold it.
Version with

K
eyless Entr y and Star ting
F

P
ull on this button to remove the key from
the housing.
To return it to the housing, first pull on this
button.
2
Access

44
As a safety measure (children on board),
never leave the vehicle without taking the
electronic key for the
K
eyless Entry and
Starting system with you, even for a short
period.
Be aware of the risk of theft when the
electronic key for the

K
eyless Entry and
Starting system is in one of the defined
zones with the vehicle unlocked.
In order to preser ve the battery in the
electronic key and the vehicle's battery,
the "hands-free" functions are put into
long-term standby after 21 days without
use. To restore these functions, press
one of the remote control buttons or start
the engine with the electronic key in the
reader.
For more information on Star ting with

K

eyless Entr y and Star ting , refer to the
corresponding section.Locking the vehicle
Normal locking
F With the electronic key in recognition zone A, press with your finger or thumb on the
door handle of one of the front doors (at the
markings) or on the locking control located
on the tailgate (on the right).
It is not possible to lock the vehicle if one of the
keys is left inside the vehicle.
The lighting of the direction indicators for
a few seconds signals:
-

t
he locking of the vehicle for versions
without an alarm,
-

t
he activation of the alarm for other
versions.
Deadlocking
Deadlocking renders the interior door
controls inoperative.
It also deactivates the interior central
locking button on the dashboard.
Therefore, never leave anyone inside the
vehicle when it is deadlocked.
F

W
ith the electronic key in recognition zone
A , press with your finger or thumb on the
door handle of one of the front doors (at the
markings) or on the locking control located
on the tailgate (on the right).
F

W
ithin five seconds, press the front door
handle or the locking control on the tailgate
(on the right) again to deadlock the vehicle.
Access

45
Lost keys, remote control, electronic key
Visit a CITROËN dealer with the vehicle's
registration certificate, your personal
identification documents and if possible, the
label bearing the key code.
The CITROËN dealer will be able to retrieve
the key code and the transponder code
required to order a new key.Do not throw away the remote control
batteries, they contain metals which are
harmful to the environment.
Take them to an approved collection
point.
Back-up procedures
Complete unlocking/locking
of the vehicle with the key
These procedures should be used in the
following cases:
-
r

emote control battery flat,
-

r
emote control fault,
-

v
ehicle in an area subject to strong
electromagnetic interference.
In the first case, you can also replace the
remote control battery.
Refer to the corresponding section.
In the second case, you can also reinitialise the
remote control.
Refer to the corresponding section.
Locking the vehicle
Driving with the doors locked may make
access to the passenger compartment by
the emergency ser vices more difficult in an
emergency.
As a safety precaution (with children on
board), remove the key from the ignition or
take the electronic key when you leave the
vehicle, even for a short time. Remote control
The high frequency remote control is a
sensitive system; do not operate it while it is
in your pocket as there is a possibility that
it may unlock the vehicle, without you being
aware of it.
Do not repeatedly press the buttons of your
remote control out of range and out of sight
of your vehicle. The remote control may stop
working and would have to be reinitialised.
The remote control does not operate when
the key is in the ignition, even when the
ignition is switched off.
Electrical interference
The

K

eyless Entry and Starting electronic
key may not operate if close to certain
electronic devices: telephone, laptop
computer, strong magnetic fields, etc.
Anti-theft protection
Do not make any modifications to the
electronic engine immobiliser system; this
could cause malfunctions.
For vehicles with an ignition switch, do
not forget to remove the key and turn the
steering wheel to engage the steering lock.
When purchasing a second-hand vehicle
Have the key codes memorised by a
CITROËN dealer, to ensure that the keys in
your possession are the only ones which can
start the vehicle.
2
Access

48
F With a manual gearbox, place the gear
lever in neutral then fully depress the clutch
pedal.
F

W
ith an automatic gearbox , select
position P, then firmly press the brake
pedal.
If the fault persists after reinitialisation, contact
a CITROËN dealer or a qualified workshop
without delay. F

S
witch on the ignition by pressing the
START/STOP button.
The electronic key is now fully operational
again.Doors
Opening
From outside
F After unlocking the vehicle or holding the electronic key of the K eyless Entry and
Starting system in the recognition zone, pull
the door handle.
From inside
F Pull the interior control lever of a door; this unlocks the vehicle completely.
Closing
- with the engine running or the vehicle moving (speed below
6
mph (10 km/h)), this warning
lamp comes on, accompanied
by an alert message for a few
seconds.
-

w
ith the vehicle moving (speed
above 6
mph (10 km/h)), in
addition to the warning lamp
and alert message, there is an
audible signal for a few seconds.
Boot
Opening
F With the vehicle unlocked or with the electronic key of the K eyless Entry and
Starting system in the recognition zone,
press the central tailgate control.
F

L
ift the tailgate.
When a door is not closed correctly:
Access

49
In case of malfunction or difficulties in
moving the tailgate when opening or
closing, have it checked without delay by a
CITROËN dealer or a qualified workshop
to ensure that the issue does not become
worse and does not lead to the tailgate
dropping rapidly and the risk of causing
serious injuries.
Closing
F Lower the tailgate using one of the interior grab handles.
If the tailgate is not closed correctly:
Back-up release
To manually unlock the boot in the event of a
battery or central locking failure.
Unlocking
F Fold the rear seats to gain access to the lock from inside the boot.
F

I
nsert a small screwdriver into hole A of the
lock to unlock the boot.
F

M
ove the latch to the left.
Locking after closing
If the fault persists after closing again, the boot
will remain locked.
-

w

hen the engine is running
,
this warning lamp comes on,
accompanied by the display of a
message for a few seconds,
-
w
hen the vehicle is moving
(speed higher than 6

mph
(10

km/h)), this warning lamp
comes on, accompanied by an
audible signal and the display of
a message for a few seconds.
Central locking
This function allows the doors and boot to be
locked or unlocked simultaneously from inside
the vehicle.
Manual mode
Locking
If any of the doors is open, the central
locking from the inside does not take
place.
F

P
ress this button to lock the vehicle.
The red indicator lamp in the button comes on.
2
Access

53
Panoramic opening sunroof
The panoramic sunroof and its blind are
opened and closed using the buttons in the roof
console.
A.Blind control button.
B. Sunroof control button.
Ensure that any luggage or accessories
carried on the roof bars do not inter fere
with the movement of the sunroof.
Do not place heavy loads on the fixed or
mobile glass of the sunroof.
Design
Complete opening of the sunroof involves partly
raising the mobile glass, then sliding it over the
fixed glass.
Any intermediate position is possible. The control buttons for the sunroof and blind
can be used:
-

w
ith the ignition on, if the state of charge of
the battery is adequate,
-
w
ith the engine running,
-
i
n STOP mode of Stop & Start,
-
d
uring the 45 seconds after switching off
the ignition,
-
d
uring the 45 seconds after locking the
vehicle.
Before operating the sunroof or blind
control buttons, ensure that no object or
person might prevent the movement.
Operating the sunroof
Opening
With the sunroof opened beyond the raised
position:
F
p
ress and release the rear of button B
without going beyond the point of resistance
to open the sunroof.
With the sunroof partly or fully closed:
F

p
ress and release the rear of button B going
beyond the point of resistance to fully open
the sunroof.
Any new action on this button interrupts the
movement.
F If you press and hold the rear of button B without going beyond the point of resistance;
the sunroof opens and stops when you
release the button.
If the sunroof is wet, following a shower
or washing the vehicle, wait until it is
completely dry before opening.
Do not operate the sunroof if it is covered
by snow or ice – Risk of damage!
Use only plastic scrapers to remove snow
or ice from the sunroof.
Do not put your head or arms through
the open sunroof when driving – Risk of
serious injury!
Opening the roof involves opening the blind. By
contrast, the blind can remain open when the
roof is closed.
With the sunroof fully closed
or partly raised:
F

p

ress and release the
rear of button B without
going beyond the point of
resistance to fully raise
the sunroof.
2
Access

60
F With the engine running, use the adjustment knob to switch on and choose the heating
level desired:
0 : Of f.
1 : Low.
2 : Medium.
3 : High.
The front seats can be heated individually.
Do not use the function when the seat is
not occupied.
Reduce the intensity of the heating as
soon as possible.
When the seat and passenger
compartment have reached an
adequate temperature, you can stop
the function; reducing the consumption
of electrical current reduces fuel
consumption. Prolonged use at the highest setting is
not recommended for those with sensitive
skin.
There is a risk of burns for people whose
perception of heat is impaired (illness,
taking medication, etc.).
There is a risk of overheating the system if
material with insulating properties is used,
such as cushions or seat covers.
Do not use the system:
-

i
f wearing damp clothing,
-

i
f child seats are fitted.
To avoid breaking the heating element in
the seat:
-

d
o not place heavy objects on the seat,
-

d
o not kneel or stand on the seat,
-

d
o not place sharp objects on the seat,
-

d
o not spill liquids onto the seat.
To avoid the risk of short-circuit:
-

d
o not use liquid products for cleaning
the seat,
-
n

ever use the heating function when
the seat is damp.Rear seats
Bench seat with a fixed cushion or on rails
(depending on version) and split folding
backrests (2/3 -1/3) to adapt the boot loading
space.
Rear head restraints
They have two positions:
- a high position , for when the seat is in use:
F

p
ull the head restraint fully up.
-
a low position , for stowing, when the seat
is not in use:
F
press lug A to release the head restraint
and push it fully down.
The rear head restraints can be removed.
Ease of use and comfort

63
Mirrors
Door mirrors
Demisting – Defrosting
Demisting - defrosting of the door
mirrors operates with the engine
running, by switching on the heated
rear screen.
For more information on Rear screen demist –
defrost , refer to the corresponding section.
Adjustment
As a safety measure, the mirrors should
be adjusted to reduce the blind spots.
Objects seen in the mirror are in reality
closer than they appear.
Take this into account when assessing
the distance of vehicles approaching from
behind.
Manual folding
You can manually fold the mirrors (parking
obstruction, narrow garage, etc.)
F

T
urn the mirror towards the vehicle.
Electric folding
F Place control A at the central position.
F

P
ull control A backwards.
From outside: lock the vehicle using the remote
control or the "
K

eyless Entry and Starting"
system.
Electric unfolding
Door mirrors are unfolded electrically with
the remote control or the " K eyless Entry and
Starting" system when the vehicle is unlocked.
Unless folding was selected with control A ,
pull the control backwards again to the central
position.
F

M

ove control A or turn control C (depending
on version) to the right or to the left to select
the corresponding mirror.
F

M

ove control B or C (depending on version)
in any of the four directions to adjust.
F

R

eturn control A or
C (depending on
version) to its centre position.
If your vehicle is fitted with this function, the
mirrors can be folded electrically from the inside,
with the vehicle parked and the ignition on:
3
Ease of use and comfort

65
Air distributionRecommendations for ventilation and air conditioning
In order for these systems to be fully
effective, follow the operation and
maintenance guidelines below:
F
T
o ensure that the air is distributed
evenly, keep the external air intake
grilles at the base of the windscreen, the
nozzles, the vents, the air outlets and
the air extractor in the boot free from
obstructions.
F

D
o not cover the sunshine sensor,
located on the dashboard; this is used
for regulation of the automatic air
conditioning system.
F

O
perate the air conditioning system for
at least 5 to 10
minutes once or twice a
month to keep it in per fect working order.
F

R
eplace the filter elements regularly.
We recommend the use of a combined
passenger compartment filter. Thanks to
its special active additive, it contributes
to the purification of the air breathed by
the occupants and the cleanliness of
the passenger compartment (reduction
of allergic symptoms, bad odours and
greasy deposits).
F

T
o ensure correct operation of the air
conditioning system, have it checked
according to the recommendations in the
Maintenance and Warranty Guide.
1.
Windscreen demisting/defrosting vents.
2. Front side window demisting/defrosting
vents.
3. Adjustable and closable side air vent.
4. Central adjustable air vents.
5. Air outlets to the front footwells.
6. Rear air outlets. F
I f the system does not produce cold air,
switch it off and contact a CITROËN
dealer or a qualified workshop.
When towing the maximum load on a steep
gradient in high temperatures, switching off
the air conditioning increases the available
engine power and so improves the towing
ability.
To avoid the windows misting up and
deterioration in the quality of the air:
-

d
o not drive for too long with the
ventilation switched off.
-

d
o not keep air recirculation set for an
extended period.
3
Ease of use and comfort