CITROEN C3 AIRCROSS 2021 Handbook (in English)
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2 
  
 
► Switch on the ignition by pressing the "START/STOP" button.► With a manual gearbox, place the gear lever 
in neutral then fully depress the clutch pedal.
► With an automatic gearbox,  while in mode 
P, depress the brake pedal.
If the fault persists after reinitialisation, contact a 
CITROËN dealer or a qualified workshop without 
delay.
Doors
Opening
From outside
► After unlocking the vehicle or with the Keyless Entry and Starting electronic key in the 
recognition zone, pull the door handle.
From inside
► Pull the interior opening control of a door; this unlocks the vehicle completely.
Closing
When a door is not closed correctly:– with the engine running or the vehicle moving (speed below 6 mph (10 km/h)), 
this warning lamp comes on, accompanied by an 
alert message displayed for a few seconds.
– with the vehicle moving (speed above 6 mph (10 km/h)), in addition to the warning lamp and 
alert message, an audible signal sounds for a 
few seconds.
Boot
Opening 
 
► With the vehicle unlocked or with the electronic key of the Keyless Entry and Starting 
system in the recognition zone, press the central 
tailgate control.
► Lift the tailgate.
In the event of a fault or difficulties 
encountered in manoeuvring the tailgate 
when opening or closing it, have it quickly 
checked by a CITROËN dealer or a qualified 
workshop to prevent this inconvenience 
worsening, causing the lid to fall and serious 
injuries.
Closing
► Lower the tailgate using one of the interior grab handles.
If the tailgate is not fully closed:
– when the engine is running , this 
warning lamp comes on, accompanied by 
the display of a message for a few seconds,
– when the vehicle is moving  (speed higher than 6 mph (10 km/h)), this warning lamp comes on, accompanied by an audible signal and the 
display of a message for a few seconds.
Back-up release
To manually unlock the boot in the event of a 
battery or central locking failure.
Unlocking
► Fold the rear seats to gain access to the lock from inside the boot.    
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Interior volumetric monitoring
The system checks for any variation in volume in 
the passenger compartment.
The alarm is triggered if anyone breaks a 
window, enters the passenger compartment or 
moves inside the vehicle.
Anti-tilt monitoring
The system checks for any change in the attitude 
of the vehicle.
The alarm goes off if the vehicle is lifted or 
moved.
When the vehicle is parked, the alarm 
will not be triggered if the vehicle is 
knocked.
Self-protection function
The system checks for the putting out of service 
of its components.
The alarm is triggered if the battery, the central 
control or the siren wiring is put out of service or 
damaged.
For all work on the alarm system, contact 
a CITROËN dealer or a qualified 
workshop.
Locking the vehicle with full 
alarm system
Activation
–  Switch off the ignition and exit the vehicle.
 
► Insert a small screwdriver into hole A of the 
lock to unlock the tailgate.
► Move the latch to the left.
Locking after closing
If the fault persists after closing again, the boot 
will remain locked.
Central locking 
  
 
Manual
► Press this button to lock/unlock the vehicle (doors and boot) from inside the vehicle. 
The indicator lamp comes on to confirm the 
central locking of the vehicle.
Central locking does not take place if any 
of the doors are open.
When locking/deadlocking from the 
outside
When the vehicle is locked or deadlocked 
from the outside, the indicator lamp flashes 
and the button is inoperative.
► After normal locking, pull one of the interior door controls to unlock the vehicle.► After deadlocking, it is necessary to use the remote control, Keyless Entry and Starting 
or the integral key to unlock the vehicle.
Automatic (anti-intrusion  security)
The doors and boot lock automatically while driving (speed above 6 mph (10 km/h)).To deactivate/reactivate this function (activated 
by default):
► Press the button until an audible warning is triggered and a confirmation message appears.
Transporting long or voluminous 
objects
Press the central locking control to drive 
with the boot open and the doors locked. 
Otherwise, every time the speed of the 
vehicle exceeds 6 mph (10 km/h), the locks 
will rebound and an alert will appear.
Pressing the central locking button unlocks 
the vehicle.
Above 6 mph (10 km/h), this unlocking is 
temporary.
Alarm 
  
 
System which protects and provides a deterrent 
against theft and break-ins.
Exterior perimeter monitoring
The system checks for opening of the vehicle.
The alarm is triggered if anyone tries to open a 
door, the boot or the bonnet, for example.   
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2Interior volumetric monitoring
The system checks for any variation in volume in 
the passenger compartment.
The alarm is triggered if anyone breaks a 
window, enters the passenger compartment or 
moves inside the vehicle.
Anti-tilt monitoring
The system checks for any change in the attitude 
of the vehicle.
The alarm goes off if the vehicle is lifted or 
moved.
When the vehicle is parked, the alarm 
will not be triggered if the vehicle is 
knocked.
Self-protection function
The system checks for the putting out of service 
of its components.
The alarm is triggered if the battery, the central 
control or the siren wiring is put out of service or 
damaged.
For all work on the alarm system, contact 
a CITROËN dealer or a qualified 
workshop.
Locking the vehicle with full 
alarm system
Activation
– Switch off the ignition and exit the vehicle.
► Lock or deadlock the vehicle using the remote control or with the “Keyless Entry 
and Starting” system.
When the monitoring system is active, the 
indicator lamp in the button flashes once per 
second and the direction indicators come on for 
about 2 seconds.
The exterior perimeter monitoring is activated 
after 5 seconds and the interior volumetric and 
anti-tilt monitoring after 45 seconds.
If an opening (door, boot, bonnet, etc.) is 
incorrectly closed, the vehicle is not 
locked, but the exterior perimeter monitoring 
will be activated after 45 seconds, at the 
same time as the interior volumetric and 
anti-tilt monitoring.
Deactivation
► Press the unlocking button on the remote control.
or
► Unlock the vehicle with the Keyless Entry and 
Starting system.The monitoring system is deactivated: the indicator lamp in the button goes off and 
the direction indicators flash for about 2 seconds.
When the vehicle automatically locks 
itself again (as happens if a door or boot 
is not opened within 30 seconds of 
unlocking), the monitoring system is 
automatically reactivated.
Locking the vehicle 
with exterior perimeter 
monitoring only
Disable volumetric monitoring to avoid unwanted 
alarm triggering in certain cases, such as:
– Slightly open window .– Washing the vehicle.– Changing a wheel.– Towing your vehicle.– Transport on a ship or ferry.
Deactivating the interior volumetric 
and anti-tilt monitoring
► Switch off the ignition and within 10 seconds, press this button until the 
indicator lamp is on continuously.
► Get out of the vehicle.► Lock the vehicle immediately using the remote control or the "Keyless Entry and 
Starting" system.
The exterior perimeter monitoring alone is 
activated: the indicator lamp flashes once per 
second.
To take effect, this deactivation must be carried 
out after each time the ignition is switched off.
Reactivating the interior volumetric 
and anti-tilt monitoring
► Deactivate the exterior perimeter monitoring by unlocking the vehicle using the remote control 
or the Keyless Entry and Starting system.   
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tip of the high-pressure lance at least 30 centimetres from the seals.
Never leave the vehicle with the sunroof 
open.
Operation
When opening the sunroof fully, the movable 
glass moves to a partially open position, then 
slides over the roof. All intermediate positions 
are allowed.
Depending on the speed of the vehicle, 
the partially open position may vary to 
improve the acoustics.
Before operating the sunroof or blind 
control buttons, ensure that no object or 
person might prevent the movement.
Be particularly aware of children when 
operating the sunroof or blind.
If something is trapped when operating the 
sunroof or blind, you should reverse the 
movement of the sunroof or blind by pressing 
the control in question.
The driver must ensure that passengers use 
the sunroof and blind correctly.
Anti-pinch system
If the sunroof or blind encounters an obstacle 
when closing, the movement is automatically 
reversed.
The indicator lamp in the button goes off.► Reactivate the full alarm system by locking the vehicle using the remote control or the 
Keyless Entry and Starting system.
The indicator lamp in the button flashes once per 
second again.
Triggering of the alarm
This is indicated by sounding of the siren and 
flashing of the direction indicators for thirty 
seconds.
The volumetric and anti-tilt monitoring functions 
remain active until the tenth successive time the 
alarm is triggered.
When the vehicle is unlocked using the remote 
control or the Keyless Entry and Starting system, 
rapid flashing of the indicator lamp in the button 
informs you that the alarm was triggered during 
your absence. When the ignition is switched on, 
this flashing stops immediately.
Failure of the remote control
To deactivate the monitoring functions:
► unlock the vehicle using the key (integral to the remote control) in the driver's door lock,► Open the door; this sets off the alarm.► Upon switching on the ignition the alarm stops. The button indicator lamp goes off.
Locking the vehicle without 
activating the alarm
► Lock or deadlock the vehicle using the key (integral to the remote control) in the driver's 
door lock.
Operating fault
When the ignition is switched on, fixed 
illumination of the indicator lamp in the button 
indicates a fault with the system.
Have it checked by a CITROËN dealer or a 
qualified workshop.
Panoramic sunroof
The panoramic sunroof consists of a movable 
glass panel that slides over the roof and a blind 
that can be opened independently. Opening the 
sunroof automatically opens the blind.
► To operate the panoramic sunroof or the blind, use the buttons in the roof console. 
 
A.Sunroof blind control
B. Sunroof control
The sunroof or blind can be operated when the 
ignition is turned on (if the battery is charged 
enough), with the engine running, in STOP mode 
of Stop & Start, and up to 45 seconds after turning off the ignition or after locking the vehicle.
Precautions
Do not put your head or arms through the 
sunroof when driving - risk of serious 
injury!
Ensure that any luggage or accessories 
carried on the roof bars does not 
interfere with the movement of the sunroof.
Do not place heavy loads on the movable 
glass panel of the sunroof.
If the sunroof is wet, following a shower 
or washing the vehicle, wait until it is 
completely dry before opening.
Do not operate the sunroof if it is covered by 
snow or ice - risk of damage!
Use only plastic scrapers to remove snow or 
ice from the sunroof.
Check the condition of the sunroof seals 
regularly (presence of dust or deposits, 
dead leaves, etc.).
If using a car wash, check that the roof is 
correctly closed in advance and keep the    
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2tip of the high-pressure lance at least 30 
centimetres from the seals.
Never leave the vehicle with the sunroof 
open.
Operation
When opening the sunroof fully, the movable 
glass moves to a partially open position, then 
slides over the roof. All intermediate positions 
are allowed.
Depending on the speed of the vehicle, 
the partially open position may vary to 
improve the acoustics.
Before operating the sunroof or blind 
control buttons, ensure that no object or 
person might prevent the movement.
Be particularly aware of children when 
operating the sunroof or blind.
If something is trapped when operating the 
sunroof or blind, you should reverse the 
movement of the sunroof or blind by pressing 
the control in question.
The driver must ensure that passengers use 
the sunroof and blind correctly.
Anti-pinch system
If the sunroof or blind encounters an obstacle 
when closing, the movement is automatically 
reversed.
The roof anti-pinch system is designed to be effective at speeds of up to 75 mph (120 km/h).
Opening / Closing
► To open the sunroof or the blind, use the part 
of the button located towards the  rear.
► To close the sunroof or the blind, use the part 
of the button located towards the  front.
Operation of buttons
► Pressing a button beyond its point of resistance directly opens or closes the sunroof 
fully.
► Pressing the button again stops the current movement.► When holding a button (without going beyond the point of resistance), the movement 
of the sunroof or blind stops when this button is 
released.
► When the sunroof is closed: pressing once without passing the point of resistance moves it 
to a partially open position.
► When the sunroof is partially open: pressing once without passing the point of resistance 
opens or closes it fully.
The roof and windows, then the blind, 
can be closed by holding down the door 
locking control. The operation stops as soon 
as the locking control is released.
Closing of the blind is limited by the 
position of the sunroof: the blind cannot 
go further than the front of the mobile glass. 
During simultaneous movements of the 
sunroof and blind, the blind automatically 
stops or resumes movement depending on 
the position of the sunroof.
Reinitialisation
Following reconnection of the battery or in the 
event of a fault or jerky movement of the sunroof 
or blind, reinitialisation is required.
► Check that nothing is interfering with the sunroof or blind and that the seals are clean.► With the ignition on, fully close the sunroof and blind.► Press and hold the front part of button B, until 
the sunroof and blind move slightly, then hold for 
a further 1 second before releasing.
► Wait 2   seconds and then press and hold the front part of button B. The blind and the sunroof 
will open and close, one after the other. When 
both are completely closed again, hold for a 
further 2 seconds and release.
If there is an operating fault, restart the 
whole procedure.   
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Electric windows
1.Left-hand front
2. Right-hand front
3. Right-hand rear (depending on version)
4. Left-hand rear (depending on version)
5. Deactivation of the electric window controls 
located by the rear seats (depending on 
version)
Manual operation
To open or close the window, press or pull the 
switch, without going past the point of resistance. 
The window stops as soon as the switch is 
released.
Automatic operation of the 
front electric windows
To open or close the window, press or pull the 
switch fully, beyond the resistance point: the 
window opens or closes completely when the 
switch is released. Pressing the switch again 
stops the movement of the window.
The electric window switches remain 
operational for approximately one minute 
after the key has been removed.
Once this time has elapsed, the electric 
windows will not operate. To reactivate them, 
switch the ignition on again.
Anti-pinch function of the  front electric windows
When the window rises and meets an obstacle, it 
stops and immediately partially lowers again.
In the event of unwanted opening of the window 
when closing automatically, press the switch 
until the window opens completely, then pull 
the switch immediately until the window closes. 
Continue to hold the switch for approximately 
one second after the window has closed.
The safety anti-pinch function is not active during 
this operation.
Deactivating the rear 
window controls (depending 
on version)
 
 
For the safety of your children, press switch 5 
to prevent operation of the windows of the rear 
doors, irrespective of their position.
When the indicator is on, the rear controls are 
inhibited. When the indicator is off, the rear 
controls are active.
Reinitialising the electric 
windows
After reconnecting the battery, or in the event 
of abnormal window movement, the anti-pinch 
function must be reinitialised.
The anti-pinch function is disabled during the 
following sequence of operations.
For each window:
► Lower the window fully , then raise it; it will rise in steps of a few centimetres each time the 
control is pressed. Repeat the operation until the 
window is fully closed.
► Continue to pull the control upwards for at least one second after the window reaches the 
closed position.   
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2If an electric window meets an obstacle 
during operation, the movement of the 
window must be reversed. To do this, press 
the relevant switch.
When the driver operates the passengers’ 
electric window switches, it is important to 
ensure that nothing can prevent the window 
from closing properly.
It is important to ensure that passengers use 
the electric windows correctly.
Pay particular attention to children when 
operating windows.
Be aware of passengers and/or other persons 
present when closing windows using the key 
or the "Keyless Entry and Starting" system.   
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Ease of use and comfort
Correct driving position
For safety reasons, adjustments must 
only be made when the vehicle is 
stationary.
Before taking to the road and to make the most 
of the ergonomic layout of the instruments and 
controls, carry out these adjustments in the 
following order:
– head restraint height.– seat backrest angle.– seat cushion height.– longitudinal seat position.– steering wheel height and reach.– rear view mirror and door mirrors. 
 
Once these adjustments have been 
made, check that the instrument panel 
can be viewed correctly from your driving 
position.
Front head restraints
Height adjustment 
 
Upward:► pull the head restraint up to the desired position; the head restraint can be felt to click 
into position.
Downward:
► press the lug A and push the head restraint 
down to the desired position.
The adjustment is correct when the  upper edge of the head restraint is level 
with the top of the head.
Removing a head restraint
► Pull the head restraint up as far as it will go.► Press the lug A to release the head restraint 
and remove it completely.
► Stow the head restraint securely .
Refitting a head restraint
► Introduce the head restraint rods into the guides in the seat backrest.► Push the head restraint down as far as it will go.► Press the lug A to free the head restraint and 
push it down.
► Adjust the height of the head restraint.
Never drive with the head restraints 
removed; they should be in place and 
correctly adjusted for the occupant of the 
seat.
Front seats
For safety reasons, seat adjustments 
must only be made when the vehicle is 
stationary.
Adjustments
Forwards-backwards 
 
►  Raise the control bar and slide the seat forwards or backwards.► Release the bar to lock the seat in position on one of the notches.
Before moving the seat backwards, 
ensure that there is no person or object 
that might prevent the full travel of the seat.
There is a risk of trapping or pinching 
passengers if present in the rear seats or of 
jamming the seat if large objects are placed 
on the floor behind the seat.
Height
(driver only) 
   
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Ease of use and comfort
3AdjustmentsForwards-backwards
 
 
► Raise the control bar and slide the seat forwards or backwards.► Release the bar to lock the seat in position on one of the notches.
Before moving the seat backwards, 
ensure that there is no person or object 
that might prevent the full travel of the seat.
There is a risk of trapping or pinching 
passengers if present in the rear seats or of 
jamming the seat if large objects are placed 
on the floor behind the seat.
Height
(driver only) 
 
► Pull the control upwards to raise the seat or push it downwards to lower the seat, until the 
position required is obtained.
Backrest angle
(driver) 
 
► Turn the knob to adjust the backrest.
(passenger seat) 
 
►  Turn knob B or pull control  B in the upwards 
direction to adjust the backrest.
► When the backrest is correctly inclined, release the control.
 To prevent the backrest from suddenly 
folding forwards and hitting you, hold the 
backrest with your back or hand while 
adjusting.
Passenger seat backrest 
table position
 
 
Check that no object, either on or 
underneath the seat, could hinder its 
movement.
► Place the head rests in the low position.► Pull control B at the back to the front and tilt 
the backrest forward.  
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Ease of use and comfort
To return to the normal position, guide the 
backrest backwards until it locks into place.
This position, together with that of the rear seats, 
allows you to transport long objects inside the 
vehicle.
Before moving the seat backwards, 
ensure that there is nothing that might 
prevent the full travel of the seat.
When the front passenger seat is fully folded, 
only the outer rear seat behind the driver can 
be occupied by a passenger.
Do not place hard, heavy or sharp 
objects in the centre of the backrest to 
ensure that you don't damage rear lining 
behind the backrest.
When sharp deceleration occurs, objects 
placed on the folded backrest can turn into 
dangerous projectiles.
Heated seats 
 
► With the engine running, use the adjustment knob to switch on and select the level of heating 
required:
0
 : Off.
1 : Low.
2 : Medium.
3 : High.
The front seats can be heated individually.
Prolonged use of heated seats is not 
recommended for people with sensitive 
skin.
There is a risk of burns for people whose 
perception of heat is impaired (illness, taking 
medication, etc.).
To keep the heated pad intact and to prevent 
a short circuit:
– Do not place heavy or sharp objects on the seat.– Do not kneel or stand on the seat.
– Do not spill liquids onto the seat.– Never use the heating function if the seat is damp.
Rear seats
Bench seat with a fixed cushion or on rails 
(depending on version) and split folding 
backrests (2/3-1/3) to adapt the boot loading 
space.
Rear head restraints 
 
They have two positions:– a high position , for when the seat is in use:► pull the head restraint fully up.– a low position, for stowing, when the seat is 
not in use:
► press the lug A to release the head 
restraint and push it fully down.