ESP CITROEN C3 AIRCROSS 2022 Owners Manual

19
Radio
QUESTIONRESPONSESOLUTION
The reception quality of the tuned radio station
gradually deteriorates or the stored stations are
not working (no sound, 87.5
MHz is displayed,
e t c .) . The vehicle is too far from the transmitter of
the station or no transmitter is present in the
geographical area.
Activate the "RDS" function by means of the
upper band to enable the system to check
whether there is a more power ful transmitter in
the geographical area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) block reception,
including in RDS mode. This phenomenon is normal and does not
indicate a failure of the audio equipment.
The aerial is absent or has been damaged (for
example when going through a car wash or into
an underground car park). Have the aerial checked by a dealer.
I cannot find some radio stations in the list of
received stations.
The name of the radio station changes. The station is not received or has changed its
name in the list.
Press the round arrow on the "List" tab of the
"Radio" page.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the
station name.
.
CITROËN Connect Radio

20
Media
QUESTIONRESPONSESOLUTION
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3
minutes).Some files supplied with the memory stick
may greatly slow down access to reading
the memory stick (multiplication by 10 of the
catalogue time). Delete the files supplied with the memory stick
and limit the number of sub-folders in the file
structure on the memory stick.
Some information characters in the currently
playing media are not displayed correctly. The audio system does not display some types
of characters.Use standard characters to name tracks and
folders.
Playback of streaming files does not start. The connected device does not automatically launch playback.Start playback from the device.
Names of tracks and playing time are not
displayed on the audio streaming screen. The Bluetooth profile does not allow the
transfer of this information.
CITROËN Connect Radio

21
Telephone
QUESTIONRESPONSESOLUTION
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone may not be
visible.Check that your telephone has Bluetooth
switched on.
Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system. You can check the compatibility of your
telephone at the Brand's website (ser vices).
The volume of the telephone connected in
Bluetooth mode is inaudible. The sound depends on both the system and
the telephone.Increase the volume of the audio system, to
maximum if required, and increase the volume
of the telephone if necessary.
Ambient noise affects the quality of the
telephone call.
Reduce the ambient noise level (close the windows,
reduce the booster fan speed, slow down, etc.).
The contacts are listed in alphabetical order. Some telephones offer display options.
Depending on the settings chosen, contacts
can be transferred in a specific order.Modify the telephone directory display settings.
.
CITROËN Connect Radio

22
Settings
QUESTIONRESPONSESOLUTION
When changing the setting of treble and bass,
the equalizer setting is deselected.
When changing the equalizer setting, the treble
and bass settings are reset. The selection of an equalizer setting imposes
the settings for treble and bass and vice versa.
Modify the treble and bass or equalizer settings
to obtain the desired musical ambience.
When changing the balance setting,
distribution is deselected.
When changing the distribution setting, the
balance setting is deselected. The selection of a distribution setting imposes
the balance settings and vice versa.
Modify the balance setting or the distribution
setting to obtain the desired sound quality.
There is a difference in sound quality between
the different audio sources. To allow for optimal listening quality, the
audio settings can be tailored to different
sound sources, which can generate audible
differences when changing source.Check that the audio settings are adapted
to the sources listened to. Adjust the audio
functions to the middle position.
When the engine is off, the system stops after
several minutes of use. When the engine is switched off, the system's
operating time depends on the state of charge
of the battery.
In normal off state, the system automatically
goes into energy economy mode to maintain an
adequate charge in the battery.Turn the ignition on to increase the charge of
the battery.
CITROËN Connect Radio

5
The RDS, if activated, enables you to
continue listening to the same station
by automatic retuning to alternative
frequencies. However, in certain conditions,
coverage of an RDS station may not be
assured throughout the entire country as
radio stations do not cover 100% of the
territory. This explains the loss of reception
of the station during a journey.
Short procedure
In "Radio " mode, press the OK button to
activate or deactivate RDS directly.
Long procedure
Press the MENU button.
Select " Audio functions ".
Press OK.
Select the " FM waveband
preferences " function.
Press OK. Select "
Frequency tracking
(RDS) ".
Press OK , RDS is displayed on the
screen.
Receiving TA messages
The TA (Traffic Announcement) function
gives priority to TA alert messages.
To operate, this function needs good
reception of a radio station that carries
this type of message. When a traffic
report is transmitted, the current audio
source (Radio, CD, etc.) is interrupted
automatically to play the TA message.
Normal play of the media previously
playing is resumed at the end of the
message.
Take care when increasing the volume
while listening to TA messages. The
volume may prove too high on return to
the original audio source.
Press the TA button to activate or
deactivate traffic messages.
Receiving INFO messages
The INFO function gives priority to TA
alert messages. To be active, this function
needs good reception of a radio station
that transmits this type of message. When
a message is transmitted, the current
audio source (Radio, CD, USB, etc.) is
interrupted automatically to receive the
INFO message. Normal play of the media
previously playing is resumed at the end
of the message.
Make a long press on this button to
display the list of categories.
Select or deselect categories.
Activate or deactivate the reception
of the corresponding messages.
Display TEXT INFOS
Radio text is information transmitted by
the radio station related to the station's
current programme or song.
.
Bluetooth® audio system

7
DAB/FM station tracking
"DAB" does not have 100% coverage of
the country.
When the digital signal is weak,
"DAB / FM auto tracking" allows you to
continue listening to the same station,
by automatically switching to the
corresponding analogue FM station (if it
ex i st s).
When the "DAB
/ FM auto tracking" is
active, the DAB station will be selected
automatically.
Press the MENU button.
Select " Multimedia " and confirm.
Select " DAB
/ FM auto tracking"
and confirm.
If "DAB
/ FM auto tracking" is enabled,
there is a lag of a few seconds when
the system switches to the analogue
FM station sometimes with a change in
volume. If the "DAB" station you are listening to
is not available on FM ("
DAB/FM" option
barred), or if "DAB / FM auto tracking"
is not on, the sound will be cut when the
digital signal is too weak.
Media
USB port
To protect the system, do not use a USB
hub. Any additional equipment connected to
the system must conform to the standard
of the product or standard IEC 60950 -1.
Insert the USB memory stick into the USB port
or connect the USB device to the USB port
using a suitable cable (not supplied).
The system changes automatically to "USB"
source. The system builds playlists (in temporary
memory), an operation which can take from
a few seconds to several minutes at the first
connection.
Reduce the number of non-music files and the
number of folders to reduce the waiting time.
Playlists are updated every time a new USB
memory stick is connected.
When the USB port is used, the portable
device charges automatically.
Play mode
The play modes available are:
- No rmal: the tracks are played in order,
depending on the classification of the
selected files.
-

Ra
ndom: the tracks in an album or folder
are played in a random order.
-

R
andom on all media: all of the tracks
saved in the media are played in random
o r d e r.
.
Bluetooth® audio system

13
With certain telephones connected by
Bluetooth you can send a contact to the
directory of the audio system.
Contacts imported in this way are saved
in a permanent directory visible to all,
whatever the telephone connected.
The menu for the directory is not
accessible if it is empty.
Managing calls
During a call, press OK to display
the contextual menu.
End call
In the contextual menu, select
" Hang up " to end the call.
Confirm with OK.
Microphone off
(so that the other person cannot hear) In the contextual menu:
-

s
elect "
Micro OFF " to switch off
the microphone.
-
d
eselect "
Micro OFF " to switch
the microphone on.
Confirm with OK.
Telephone/combined mode
In the contextual menu:
- s elect " Telephone/combined
mode " to transfer the call to the
telephone (for example, to leave
the vehicle while continuing a
conversation).
-

d
eselect " Telephone/combined
mode " to transfer the call to the
vehicle.
Confirm with OK.
If the contact has been cut off, when you
reconnect on returning to the vehicle,
the Bluetooth connection will be restored
automatically and sound returned to the
system (depending on the compatibility of the
telephone).
In some cases, the telephone/combined mode
must be activated from the telephone.
Interactive voice response
From the contextual menu, select
" DTMF tones " and confirm to use
the digital keypad to navigate in the
interactive voice response menu.
Confirm with OK.
Consultation call
From the contextual menu, select
" Switch " and validate to return to a
call left on hold.
Confirm with OK.
Directory
To access the directory, press and
hold SRC/PHONE .
Select " Directory " to see the list of
contacts.
Confirm with OK.
.
Bluetooth® audio system

15
QUESTIONRESPONSESOLUTION
With the engine off, the audio system switches
off after a few minutes of use. When the engine is switched off, the audio
system operating time depends on the state of
charge of the battery.
The switch-off is normal: the audio system
switches to economy mode and switches off to
prevent discharging the vehicle's battery.Turn the ignition on to increase the charge of
the battery.
The message "the audio system is overheated"
appears on the display. In order to protect the installation if the
surrounding temperature is too high, the audio
system switches to an automatic thermal
protection mode leading to a reduction in
volume or the CD play stopping.Switch the audio system off for a few minutes
to allow the system to cool.
Radio
QUESTION
RESPONSESOLUTION
There is a difference in sound quality between
the different audio sources (radio, CD, etc.). To allow for optimal listening quality, the audio
settings (Volume, Bass, treble, Ambience,
Loudness) can be tailored to different
sound sources, which can generate audible
differences when changing source (radio, CD,
e t c .) .Check that the audio settings (Volume, Bass,
Treble, Ambience and Loudness) are adapted
to the sources listened to. It is advisable to set
the audio functions (Bass, Treble, Front-Rear
Balance and Left-Right Balance) to the middle
position, select the musical ambience "None"
and set the loudness correction to the "Active"
position in CD mode or to the "Inactive"
position in radio mode.
.
Bluetooth® audio system

17
Media
QUESTIONRESPONSESOLUTION
The Bluetooth connection is cut. The battery of the peripheral may not be
sufficiently charged.Charge the battery of the peripheral device.
The message "USB device error" is displayed
in the screen. The USB memory stick is not recognised.
The USB memory stick may be corrupt.Reformat the USB memory stick.
The CD is ejected every time or is not played. The CD is upside down, cannot be read, does not contain audio files or contains audio files of
a format not recognised by the audio system.
The CD is protected by an anti-pirating system
not recognised by the audio system.-

C
heck that the CD is inserted in the player
the right way up.
-

C
heck the condition of the CD: the CD
cannot be played if it is too badly damaged.
-

C
heck the content in the case of a recorded
CD: consult the advice in the "Audio"
section.
-

D
ue to insufficient quality, certain burned
CDs will not be read by the audio system.
The CD sound is of poor quality. The CD used in scratched or of poor quality. Insert good quality CDs and store them in
suitable conditions.
The audio settings (bass, treble, ambience) are
unsuitable. Return bass and treble settings to 0, without
selecting an ambience.
I am unable to play the music files on my
smartphone via the USB port. Depending on the smartphone, access by the
audio system to music on the smartphone may
have to be approved on the latter.Manual activate the MTP profile on the
smartphone (USB settings menu).
.
Bluetooth® audio system

18
QUESTIONRESPONSESOLUTION
I am unable to access my voicemail. Few telephones or ser vice providers allow the
use of this function.Call the voicemail, via the telephone menu,
using the number provided by your operator.
I am unable to access my directory of contacts. Check the compatibility of your telephone.
You did not give access to your contacts when
pairing the telephone.Accept or confirm access by the system to the
contacts on your telephone.
I am unable to continue a conversation when
getting into my vehicle. Telephone mode is activated.
Deselect telephone mode to transfer the call to
the vehicle.
I am unable to pair my telephone by Bluetooth. Telephones (models, versions of operating
systems) have their own specific aspects in the
pairing procedure and some telephones are not
compatible.Before starting the pairing procedure, delete
the pairing of the telephone from the system
and
of the system from the telephone, so as to
see the compatibility of the telephones.
Telephone
Bluetooth® audio system