technical data CITROEN C4 2020 Owners Manual

3
Contents






Active lane departure warning system 11 8
Blind spot monitoring 121
Active Safety Brake with Collision Risk Alert and
Intelligent emergency braking assistance
122
Distraction detection 125
Parking sensors 126
Reversing camera 127
Top Rear Vision - 360 vision 128
Park Assist 132
7Practical informationCompatibility of fuels 137
Refuelling 137
Misfuel prevention (Diesel) 138
Charging system (Electric) 138
Charging the traction battery (Electric) 145
Towing device 149
Towing device with quickly detachable towball 150
Roof bars 152
Snow chains 153
Energy economy mode 153
Bonnet 154
Engine compartment 155
Checking levels 156
Checks 158
AdBlue® (BlueHDi) 160
Free-wheeling 162
Advice on care and maintenance 162
8In the event of a breakdownWarning triangle 165
Running out of fuel (Diesel) 165
Tool kit 165
Temporary puncture repair kit 166
Spare wheel 169
Changing a bulb 171
Fuses 174
12

V battery

/ Accessory battery 175
Towing the vehicle 178
9Technical dataEngine technical data and towed loads 181
Petrol engines 182
Diesel engines 183
Electric motor 184
Dimensions 185
Identification markings 185
10Touch screen BLUETOOTH audio systemFirst steps 186
Steering mounted controls 186
Menus 187
Radio 188
DAB (Digital Audio Broadcasting) radio 189
Media 190
Telephone 191
Settings 193
Frequently asked questions 193
11MyCitroën PlayFirst steps 196
Steering mounted controls 197
Menus 197
Radio 198
DAB (Digital Audio Broadcasting) radio 199
Media 200
Telephone 201
Applications 205
Settings 205
Frequently asked questions 206
12CITROËN Connect NavFirst steps 209
Steering mounted controls 210
Menus 210
Voice commands 212
Navigation 215
Connected navigation 218
Applications 220
Radio 223
DAB (Digital Audio Broadcasting) radio 224
Media 224
Telephone 226
Settings 228
Frequently asked questions 230
13Event data recorders
 ■
Alphabetical index
http://q-r.to/bagGl9
Access to additional videos

67
Safety
5Horn

► Press the central part of the steering wheel.
Pedestrian horn (Electric)
This system alerts pedestrians that the vehicle is approaching.
The pedestrian horn operates once the vehicle
is moving and at speeds of up to 19 mph
(30
km/h), in forward or reverse gear.
This function cannot be deactivated.
Malfunction
In the event of a malfunction, this warning
lamp comes on on the instrument panel.
Have it checked by a CITROËN dealer or a
qualified workshop.
* In accordance with the general conditions of use of the service, available from dealers an\
d subject to technological and technical limitations.
** Depend ing on the geographic coverage provided by the "eCall (SOS)" and "ASSISTANCE" systems.
The list of countries covered and the telematic services provided is ava\
ilable from dealers or on the website for your country.
Emergency or assistance
call




1. eCall (SOS)
2. ASSISTANCE
eCall (SOS)
Your vehicle may be fitted with the eCall (SOS)
system either as standard or as an option.
The eCall
(SOS) system provides direct contact
to the emergency services and is fully built
into the vehicle. This contact is made either
automatically via the sensors built into the
vehicle, or by pressing button 1.
According to the country of sale, the eCall
(SOS)
system
corresponds to the systems PE112,
ERAGLONASS, 999, etc.
The eCall
(SOS) system is activated by default.
► To make an emergency call manually, press
button 1 for more than 2 seconds.
The lit indicator lamp and a voice message
confirm that the call has been made to the
emergency services*.
The eCall
(SOS) system immediately locates
your vehicle and puts you in contact with the
appropriate emergency services**.
►

Pressing again immediately cancels the
request.
The indicator lamp flashes while the vehicle
data is being sent, and then remains lit when
communication is established.
In the event that a serious accident is
detected by the sensors built into the
vehicle, such as the airbag control unit, an
emergency call is made automatically.
The eCall (SOS) system is a public
service of general interest and is
free-of-charge.
Operation of the system
– Upon switching on the ignition, the indicator
lamp lights up red, then green, and then goes
out: the system is operating correctly
.

69
Safety
5Privacy mode allows you to manage the
level of sharing (data and/or location)
between your vehicle and CITROËN.
It can be configured in the Settings touch
screen menu.
By default, depending on equipment,
deactivate/reactivate geolocation by
simultaneously pressing the 2 buttons, then
press the "ASSISTANCE" button to confirm.
If you purchased your vehicle outside the
CITROËN dealer network, we invite you
to have a dealer check the configuration of
these services and, if desired, modify them to
suit your wishes. In a multilingual country,
configuration is possible in the official national
language of your choice.
For technical reasons, in particular to
improve the quality of telematic services
for customers, the Manufacturer reserves the
right to carry out updates to the vehicle's
on-board telematic system at any time.
If you benefit from the Citroën Connect
Box offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.
Electronic stability control
(ESC)
The electronic stability control programme includes the following systems:
–

Anti-lock braking system (ABS) and Electronic
brake force distribution (EBFD).
–


Emergency braking assistance (EBA).
–


Post Collision Safety Brake (PCSB).
–


Anti-slip regulation (ASR).
–


Dynamic stability control (DSC).
Anti-lock braking system (ABS)/Electronic brake force
distribution (EBFD)
These systems enhance the vehicle’s stability
and handling during braking, and enable greater
control while cornering, particularly on poor or
slippery road surfaces.
ABS prevents wheel locking in the event of
emergency braking.
Electronic brake force distribution (EBFD)
manages overall braking pressure on each
individual wheel.
►

When braking in an emergency
, depress
the pedal very firmly and maintain this
pressure.
Normal operation of the ABS may make
itself felt by slight vibrations of the brake
pedal.
The fixed illumination of this warning lamp signals that there is a fault with the ABS.
The vehicle retains conventional braking. Drive
carefully at a moderate speed.
Have it checked by a CITROËN dealer or a
qualified workshop.
This warning lamp, when lit together with the STOP and ABS warning lamps,
accompanied by a message and an audible
signal, indicates an EBFD malfunction.
You must stop the vehicle.
Stop as soon as it is safe to do so and switch off
the ignition.
Contact a CITROËN dealer or a qualified
workshop.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
After an impact
Have it checked by a CITROËN dealer or
a qualified workshop.
Post Collision Safety Brake
(PCSB)
If an accident is detected, the vehicle initiates
automatic post collision braking. The goal of this
system is to reduce the risk of further collisions if
the driver does not react.
The system is not operational if the capability
of the vehicle is to trigger and execute the

149
Practical information
7► Within 30 seconds, remove the charging
nozzle.
The charging indicator lamp comes on in white.
With selective door unlocking activated,
press the unlocking button twice to
disconnect the charging nozzle.
When charging is complete, the green
charging indicator lamp in the flap goes
out after about 2 minutes.
Domestic charging, mode 2
The end of charging is confirmed when the green
CHARGE indicator lamp on the control unit and
the green charging indicator lamp in the flap
come on fixed.
►

Replace the protective cover on the charging
nozzle and close the charging flap.
►


Disconnect the control unit end of the
charging cable from the domestic socket.
Accelerated charging, mode 3
The end of charging is indicated by the charging
control unit and by the fixed lighting of the green
indicator lamp in the flap.
►

Hang up the nozzle on the charging unit and
close the charging flap.
Superfast charging, mode 4
The end of charging is indicated by the charger
and by the fixed lighting of the green indicator
lamp in the flap.
► You can also pause charging by
pressing this button in the flap (in mode 4
only).
►

Hang up the nozzle on the charger
.
►

Depending on version, replace the protective
cover on the lower section and close the
charging flap.
When the charging nozzle is
disconnected, a message on the
instrument panel indicates that charging is
complete, even if the charging nozzle was
disconnected before full charging was
completed.
Towing device
Load distribution
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle, and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance.
The maximum towable load
must be reduced by 10% per 1,000
metres of
altitude.
Use genuine towing devices and wiring
harnesses approved by CITROËN. We
recommend having them fitted by a CITROËN
dealer or a qualified workshop.
If not fitted by a CITROËN dealer, they must
still be fitted in accordance with the vehicle
manufacturer's instructions.
Certain driving or manoeuvring aid functions
are automatically deactivated while an
approved towing system is in use.
For more information about driving with a
towing device fitted to a trailer and associated
with the Trailer stability assist, refer to the
corresponding section.
Comply with the maximum authorised
towable weight, as indicated on your
vehicle's registration certificate, on the
manufacturer's label and in the Technical
data section of this guide.
If using accessories attached to the
towing device (e.g. bicycle carriers, tow
boxes):
–

Comply with the maximum authorised nose
weight.
–


Do not transport more than 3 bicycles.
When loading bicycles on to a bicycle carrier
over the towball, be sure to place the heaviest
bicycles as close as possible to the vehicle.
Observe the legislation in force in the
country where you are driving.

181
Technical data
9Engine technical data and
towed loads
Engines
The engine characteristics are given in the
vehicle's registration document, as well as in
sales brochures.
Only the values available at the time of
publication are presented in the tables.
Contact a CITROËN dealer or a qualified
workshop to obtain missing values.
The maximum power corresponds to the value type-approved on a test bed, under
conditions defined by European legislation
(Directive 1999/99/EC).
For more information, contact a CITROËN dealer
or a qualified workshop.
Weights and towed loads
The weights and towed loads relating to
the vehicle are indicated on the registration
document, as well as in sales brochures.
These values are also indicated on the
manufacturer's plate or label.
For more information, contact a CITROËN dealer
or a qualified workshop.
The GTW (Gross Train Weight) and towed load
values indicated are valid up to a maximum
altitude of 1,000 metres. The towed load value
must be reduced by 10% for each additional
1,000 metres of altitude.
The maximum authorised nose weight
corresponds to the weight permitted on the
towball.
When exterior temperatures are high, the
vehicle performance may be limited in
order to protect the engine. When the exterior
temperature is higher than 37°C, reduce the
towed weight.
Towing even with a lightly loaded vehicle can adversely affect its road holding.
Braking distances are increased when towing
a trailer.
When using a vehicle to tow, never exceed
a speed of 62 mph (100
km/h) (observe the
local legislation in force).

182
Technical data
Engines and towed loads - Petrol
EnginesPureTech 100 S&S PureTech 130 S&S PureTech 130 S&S PureTech 155 S&S
Gearboxes BVM6
(Manual 6-speed) BVM6
(Manual 6-speed) EAT8
(Automatic 8-speed) EAT8
(Automatic 8-speed)
Codes EB2ADTD_B MB6
STTd EB2ADTS MB6
STTd EB2ADTS ATN8
STTd EB2ADTX ATN8
STTd
Model codes BAHNEABAHNSABAHNSBBAHNNB
Cubic capacity (cc) 1,1991,1991,1991,199
Max. power: EC standard (kW) 75969611 4
Fuel UnleadedUnleadedUnleadedUnleaded
Braked trailer (within the GTW limit) (kg)
on a 10% or 12% gradient 1,000
1,2001,2001,200
Unbraked trailer (kg) 640660680670
Maximum authorised nose weight (kg) 61616161

183
Technical data
9Engines and towed loads - Diesel
EnginesBlueHDi 110BlueHDi 130
Gearboxes BVM6
(Manual 6-speed) EAT8
(Automatic 8-speed)
Codes DV5RCe MB6 STTdDV5RC ATN8 STTd
Model codes BBYHSABBYHZB
Cubic capacity (cc) 1,4991,499
Max. power: EC standard (kW) 8196
Fuel DieselDiesel
Braked trailer (within the GTW limit) (kg)
on a 10% or 12% gradient 1,200
1,200
Unbraked trailer (kg) 660690
Maximum authorised nose weight (kg) 6161

184
Technical data
Electric motor
Model codes:BCZKXC
Braked trailer (within the GTW limit) (kg)
on a 10% or 12% gradient 0
Unbraked trailer (kg) 0
Maximum authorised nose weight (kg) 0
Electric motor
TechnologySynchronous with permanent magnets
Max. power : EC standard (kW)/(hp) 100/136
Traction battery
Technology Lithium-Ion
Installed capacity (kWh) 50
Domestic charging Mode 2
Alternating current (AC) voltage
Rating (A) 230 (single-phase)
8 or 16
Accelerated charging Mode 3
Alternating current (AC) voltage
Rating (A) 230 (single-phase or three-phase)
16 or 32
Superfast charging Mode 4
Direct current (DC) voltage 400

185
Technical data
9Dimensions (mm)
These dimensions have been measured on an unladen vehicle.






* Mirrors folded
** Electric versions
Identification markings
Various visible markings for vehicle identification
and vehicle search.


A. Vehicle Identification Number (VIN), under
the bonnet.
Stamped on the chassis.
B. Vehicle Identification Number (VIN), on the
dashboard.
Printed on an adhesive label visible through the
windscreen.
C. Manufacturer's label.
Affixed to the right-hand door.
Bears the following information:
–

Manufacturer
’s name.
–

European whole vehicle type approval
number

.
–

V
ehicle Identification number (VIN).
–

Gross vehicle weight (GVW).
–


Gross train weight (GTW).
–


Maximum weight on the front axle.
–


Maximum weight on the rear axle.
D. T

yres/paint code label.
Affixed to the driver's door.
Bears the following information about the tyres:
–

T
yre pressures, unladen and laden.
–

T
yre specification, made up of the dimensions
and type as well as the load and speed indices.
–

Spare tyre inflation pressure.
Also indicates the paint colour code.
The vehicle may be originally equipped with tyres with higher load and speed
indices than those indicated on the label,
without affecting tyre pressure (on cold tyres).
In the event of a change in the type of tyres,
contact a CITROËN dealer for the tyre fits
approved for the vehicle.

234
Event data recorders
Recording event data
Electronic control units are installed in your
vehicle. These control units process data
received from the vehicle's sensors, for example,
or data they generate themselves or exchange
with each other. Some of these control units are
required for the correct operation of your vehicle,
some others assist you while driving (driving or
manoeuvring aids), while others provide comfort
or infotainment functions.
The following contains general information about
how data is processed within the vehicle.
You will find additional information about the
specific data which is downloaded, stored
and transmitted to third parties and what it is
used for in your vehicle under the keyword
"Data protection". This information is directly
associated with the references for the functions
in question contained in the corresponding
vehicle handbook, or in the general terms and
conditions of sale.
This information is also available online.
Vehicle operating data
The control units process the data used for the
operation of the vehicle.
This data includes, for example:
–
Information about the state of the vehicle
(e.g.

speed, travel time, lateral acceleration,
wheel rotation rate, fastened seat belts display).
–

Environmental conditions (e.g.
temperature,
rain sensor, distance sensor). As a general rule, this data is temporary, is
not stored for longer than one operating cycle
and is only used within the vehicle itself. The
control units often record this data (including the
vehicle's key). This function allows either the
temporary or permanent storage of information
about the state of the vehicle, stresses on
components, servicing requirements, as well as
events and technical errors.
Depending on the vehicle's equipment level, the
data stored is as follows:
–

Operating state of system components
(e.g.
filling level, tyre pressures, battery charge
status).
–
Faults and malfunctions in important system
components (e.g.
lamps, brakes).
–
System reactions in specific driving situations
(e.g.
deployment of an airbag, triggering of
stability control and braking systems).
–
Information about events which have
damaged the vehicle.
–

For electric and rechargeable hybrid vehicles,
the traction battery charge level and the
estimated driving range.
In particular circumstances (e.g.
if the vehicle
has detected a malfunction), it may be necessary
to record data which would otherwise simply not
be stored.
When taking your vehicle in for servicing
(e.g.
repairs, maintenance), the stored operating
data may be read along with the vehicle's
identification number and used if necessary.
The personnel working for the servicing network (e.g.
garages, manufacturers) or third parties
(e.g. roadside assistance agents) may read
the vehicle's data. This also applies to work
carried out under warranty and quality assurance
measures.
This data is generally read via the OBD
(On-Board Diagnostics) port fitted by law to
the vehicle. It is used to report on the technical
state of the vehicle or its components and
facilitates the diagnosis of malfunctions, in
compliance with warranty obligations and for
quality improvement. This data, in particular the
information relating to stress on components,
technical events, operator errors and other
malfunctions, is sent to the Manufacturer, if
necessary, along with the vehicle's identification
number. The Manufacturer's liability may also be
engaged. The Manufacturer may also use the
operating data taken from the vehicle for product
recalls. This data may also be used to check the
customer's warranty and any claims made under
warranty.
Any malfunctions stored in the vehicle may be
reset by an after-sales service company during
servicing or repair work, or at your request.
Comfort and infotainment
functions
Comfort settings and personalised settings
may be saved in the vehicle and modified or
reinitialised at any time.