engine fault Citroen C4 CACTUS 2016 1.G Owner's Manual

10
Limit the causes of excess consumption
Spread loads throughout the vehicle; place the heaviest items in the bottom   of   the   boot,   as   close   as   possible   to   the   rear   seats.
Limit
  the   loads   carried   in   the   vehicle   and   reduce   wind   resistance   (roof  
b

ars,   roof   rack,   bicycle   carrier,   trailer...).   Use   a   roof   box   in   preference.
Remove
  roof   bars   and   roof   racks   after   use.
At
  the   end   of   winter,   remove   snow   tyres   and   refit   your   summer   tyres.
Observe the recommendations on
maintenance
Check the tyre pressures regularly, when cold, referring to the label in the   door   aperture,   driver's   side.
Carry
  out   this   check   in   particular:
-
 
b
efore   a   long   journey,
-
 
a
t   each   change   of   season,
-
 
a
fter   a   long   period   out   of   use.
Don't
  forget   the   spare   wheel   and   the   tyres   on   any   trailer   or   caravan.
Have
  your   vehicle   serviced   regularly   (engine   oil,   oil   filter,   air   filter,  
p

assenger   compartment   filter...)   and   observe   the   schedule   of  
o

perations   in   the   personalised   servicing   schedule   for   your   vehicle.
With
  a   BlueHDi   Diesel   engine,   if   the   SCR   system   develops   a   fault,  
y

our   vehicle   becomes   polluting;   go   to   a   CITROËN   dealer   or   a   qualified  
w

orkshop   without   delay   to   have   the   emissions   of   nitrous   oxides   brought  
w

ithin   the   limits   set   by   the   directive.
When
  refuelling,   do   not   continue   after   the   third   cut-off   of   the   nozzle   to  
a

void   any   over flow.
At
  the   wheel   of   your   new   vehicle,   it   is   only   after   the   first   1   800   miles  
(3
  000   kilometres)   that   you   will   see   the   fuel   consumption   settle   down   to  
a

  consistent   average.
Eco-driving

12
Indicator and warning lamps
Certain warning lamps may come on in one   of   two   modes:   fixed   (continuous)   or  
f

lashing.
Only
  by   relating   the   type   of   illumination  
t

o the operation of the vehicle can it
be
  determined   whether   the   situation   is  
n

ormal   or   a   fault   has   occurred.   In   the  
e

vent   of   a   fault,   the   illumination   of   the  
w

arning   lamp   may   be   accompanied   by  
a

  message.
Refer
  to   the   tables   in   the   following  
p

ages
 f
or
 m
ore
 i
nformation.
Visual
 
indicators
 
informing
 
the
 
driver
 
that
 
a
 
system
 
is
 
in
 
operation,
 
switched
 
off
 
or
 
has
 
a
 
fault.When the ignition is switched on
Certain warning lamps come on for a few s
econds   in   the   instrument   panel   when   the  
v

ehicle's   ignition   is   switched   on.
When
  the   engine   is   started,   these   same  
w

arning   lamps   should   go   off.
If
  they   remain   on,   before   moving   off,   refer   to   the  
i

nformation   on   the   warning   lamp   concerned.
Associated warnings
The switching on of certain warning lamps may be   accompanied   by   an   audible   signal   and   a  
m

essage.
The
  warning   lamps   may   come   on   continuously  
(

fixed)   or   flash.
When
 
switching
 
on
 
the
 
ignition,
 
the
 
d

isplays
 
in
 
the
 
instrument
 
panel
 
appear
 
d

ynamically
 
and
 
progressively.
 
This
 
is
 
n

ormal
 ope

ration.
Instruments

15
Automatic
wipingfixed.
The   wiper   control   is   pushed  d
ownwards.Automatic
  front   wiping   is   activated.
To   deactivate   automatic   wiping,   operate   the   control  
s

talk   downwards   or   put   the   stalk   into   another   position.
Stop & Star t fixed. When
  the   vehicle   stops   (red   lights,
 t

raffic   jams, ...)   the   Stop   &   Start   system
 h

as   put   the   engine   into   STOP   mode.The
  warning   lamp   goes   off   and   the   engine   restarts  
a

utomatically   in   START   mode,   as   soon   as   you   want   to  
m

ove   off.
flashes for a
few seconds,
  then  
g

oes   off.STOP
  mode   is   temporarily  
u

navailable.
or
START
  mode   is   invoked  
au

tomatically.For
  more   information   on   Stop   &   Start,   refer   to   the  
c

orresponding
 s
ection.
Warning / indicator lamp
StateCause Action / Observations
Passenger's
front airbag fixed.
The
  control   switch,   located   in   the  
g

love   box,   is   in   the   "ON "
  position.
The
  passenger's   front   airbag   is  
a

ctivated.
In
  this   case,   do   not   install   a   rear ward  
f

acing   child   seat   on   the   front   seat.Turn the control switch to the "
OFF" position to
deactivate
  the   front   passenger's   airbag.
You
  can   install   a   rear ward   facing   child   seat,   unless  
t

here   is   an   airbag   fault   (Airbag   warning   lamp   on).
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Instruments

17
Warning lamps
When the engine is running or the vehicle is being driven, illumination of one of the following warning lamps indicates a fault which requires action on the   part   of   the   driver.
Any
  fault   resulting   in   the   illumination   of   a   warning   lamp   must   be   investigated   further   using   the   associated   message.
If
  you   encounter   any   problems,   contact   a   CITROËN   dealer   or   a   qualified   workshop.
STOP fixed,
  associated   with  
a

nother   warning   lamp,  
a

ccompanied   by   an  
a

udible   signal   and   a  
m

essage.Illumination
  of   this   warning   lamp   is  
r

elated   to   a   serious   fault   detected  
w

ith   the   braking   or   power   steering  
s

ystems,   the   electrical   system,   or  
w

ith   engine   lubrication   or   cooling   or  
a pu

ncture.Stop
  as   soon   as   it   is   safe   to   do   so   as   the   engine   may  
c

ut   out.
Park,
  switch   off   the   ignition   and   call   a   CITROËN  
d

ealer   or   a   qualified   workshop.
Warning / indicator lamp
StateCause Action / Observations
Service on
  temporarily,  
a

ccompanied   by   a  
m

essage.One
  or   more   minor   faults   for   which  
t

here   is   no   specific   warning   lamp  
h

ave   been   detected.Identify
  the   cause   of   the   fault   using   the   message  
d

isplayed   in   the   screen.
You
  can   deal   with   some   problems   yourself,   such   as   a  
d

oor   open   or   the   start   of   saturation   of   the   particle   filter  
(

as   soon   as   the   traffic   conditions   allow,   regenerate  
t

he   filter   by   driving   at   a   speed   of   at   least   40   mph  
(

60 km/h),   until   the   warning   lamp   goes   off).
For
  any   other   problems,   such   as   a   fault   with   the   tyre  
u

nder   inflation   detection   system,   contact   a   CITROËN  
d

ealer   or   a   qualified   workshop.
fixed,
  accompanied   by  
a

  message.One
  or   more   major   faults   for   which  
t

here   is   no   specific   warning   lamp  
h

ave   been   detected.Identify
  the   cause   of   the   fault   using   the   message  
d

isplayed   in   the   screen;   you   must   then   contact   a  
C

ITROËN   dealer   or   a   qualified   workshop.
fixed, associated with the flashing   and   then   fixed  
d

isplay   of   the   service  
in

dicator
 span
ner.The servicing interval has been exceeded. Only
  on   BlueHDi   Diesel   versions.
Your   vehicle   must   be   serviced   as   soon   as   possible.
1
Instruments

18
Warning / indicator lampStateCause Action / Observations
Engine
autodiagnosis
system flashing.
The
  engine   management   system   has  
a

  fault.Risk
  of   destruction   of   the   catalytic   converter.
Have
  it   checked   by   a   CITROËN   dealer   or   a   qualified  
w

orkshop.
fixed. The
  emission   control   system   has  
a f

ault.
The warning lamp should go off when the engine is started.
I f   it   does   not   go   off,   contact   a   CITROËN   dealer   or   qualified  
w

orkshop   without   delay.
Anti-lock
Braking System
(ABS) fixed.
The   anti-lock   braking   system   has   a  f
ault.The
  vehicle   retains   conventional   braking.
Drive   carefully   at   reduced   speed   and   contact   a  
C

ITROËN   dealer   or   a   qualified   workshop   without  
d

e l ay.
Dynamic
stability control
(DSC/ASR) flashing.
The
  DSC/ASR   regulation   is  
ope

rating.The
  system   optimises   traction   and   improves   the  
d

irectional   stability   of   the   vehicle   in   the   event   of   loss   of  
g

rip   or   trajectory.
fixed. The
  DSC/ASR   system   has   a   fault. Have   it   checked   by   a   CITROËN   dealer   or   a   qualified  
w

orkshop.
Braking
fixed. The   brake   fluid   level   has   dropped  
s

ignificantly.
You   must   stop   as   soon   as   it   is   safe   to   do   so.
Top   up   with   brake   fluid   listed   by   CITROËN.
If   the   problem   persists,   have   the   system   checked   by   a  
C

ITROËN   dealer   or   a   qualified   workshop.
+ fixed,  associated  
w

ith   the   ABS   warning  
lam

p.
The  
e
lectronic  
b
rake  
f
orce  
d
istribution  
(

EBFD)   system   has   a   fault.
You   must   stop   as   soon   as   it   is   safe   to   do   so.
Have   it   checked   by   a   CITROËN   dealer   or   a   qualified  
w

orkshop.
Instruments

20
Warning / indicator lampStateCause Action / Observations
+
+ SCR emissions
control system

(BlueHDi Diesel) fixed,
  on   switching  
o

n   the   ignition,  
a

ssociated   with   the  
S

ERVICE   and   engine  
d

iagnostic   warning  
lam

ps,
 a
ccompanied
 b

y   an   audible   signal  
a

nd   a   message.A
  fault   with   the   SCR   emissions  
c

ontrol   system   has   been   detected.This
  alert   disappears   once   the   exhaust   emissions  
r

eturn   to   normal   levels.
flashing,
 o

n
 s
witching
 o

n   the   ignition,
 a

ssociated   with   the
 S

ERVICE   and   engine
 d

iagnostic
 w
arning
 lam

ps,
 a
ccompanied
 b
y
 a

n   audible   signal   and
 a

  message   indicating
 t

he
 r
emaining
 d
riving
 ra

nge.After
  confirmation   of   the   fault   with   the  
e

missions   control   system,   you   can  
d

rive   for   up   to   650   miles   (1   100   km)  
b

efore   the   engine   starting   inhibition  
s

ystem   is   triggered.Contact
  a   CITROËN   dealer   or   a   qualified   workshop  
w

ithout delay, to avoid a breakdown .
flashing,
  on   switching  
o

n   the   ignition,  
a

ssociated   with   the  
S

ERVICE   and   engine  
d

iagnostic   warning  
lam

ps,
 a
ccompanied
 b

y   an   audible   signal  
a

nd   a   message.You
  have   exceeded   the   authorised  
d

riving   limit   following   confirmation  
o

f   a   fault   with   the   emissions   control  
s

ystem:   the   engine   starting   inhibition  
s

ystem   prevents   starting   of   the  
e

ngine.To
  be   able   to   start   the   engine,   you   must call on a
CITROËN
  dealer   or   a   qualified   workshop.
Instruments

21
Low fuel levelfixed,   accompanied   by  a
n   audible   signal   and  
a

  message. When
  it   first   comes   on   there   remains  a
pproximately 5 litres of fuel in the
tank.
You
  are   then   using   the   fuel   reserve.You
  must   refuel   as   soon   as   possible   to   avoid   running  o
ut   of   fuel.
Until
  sufficient   fuel   is   added,   this   warning   lamp   will  
c

ome   on   every   time   the   ignition   is   switched   on,  
a

ccompanied   by   an   audible   signal   and   a   message.
This
  audible   signal   and   message   are   repeated   with  
i

ncreasing   frequency   as   the   drops   towards   "0".
Fuel
 t

ank
 c
apacity:
-
 
Pe
trol:   approximately   50   litres.
-
 
D
iesel:   approximately   45   or   50   litres   (depending  
o

n   version).
Never
  continue   to   drive   until   you   run   out   of   fuel   as  
t

his   could   damage   the   emission   control   and   injection  
s

ystems.
Seat belt(s)
not fastened /
unfastened fixed
or
  flashing  
a

ccompanied   by   an  
a

udible
 s
ignal.A
  seat   belt   has   not   been   fastened   or  
h

as   been   unfastened.Pull
  the   strap   then   insert   the   tongue   in   the   buckle.
Airbags on
  temporarily. This   lamp   comes   on   for   a   few  
s

econds   when   you   turn   on   the  
i

gnition,   then   goes   off.This
  lamp   should   go   off   when   the   engine   is   started.
If
  it   does   not   go   off,   contact   a   CITROËN   dealer   or   a  
q

ualified
 w
orkshop.
fixed. One
  of   the   airbag   or   seat   belt  
p

retensioner   systems   has   a   fault.Have
  it   checked   by   a   CITROËN   dealer   or   a   qualified  
w

orkshop.
Warning / indicator lamp
StateCause Action / Observations
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Instruments

22
Engine oil
pressurefixed.
There   is   a   fault   with   the   engine  l
ubrication   system.You
  must   stop   as   soon   it   is   safe   to   do   so.
Park,   switch   off   the   ignition   and   contact   a   CITROËN  
d

ealer   or   a   qualified   workshop.
Battery charge
fixed. The   battery   charging   circuit   has   a  
f

ault   (dirty   or   loose   terminals,   slack   or  
c

ut   alternator   belt, ...).
The   warning   lamp   should   go   off   when   the   engine   is  
s

tarted.
If   it   does   not   go   off,   contact   a   CITROËN   dealer   or   a  
q

ualified
 w
orkshop.
Maximum
coolant
temperature fixed.
The   temperature   of   the   cooling  
s

ystem   is   too   high.
Stop   as   soon   as   it   is   safe   to   do   so.
Wait   until   the   engine   has   cooled   down   before   topping  
u

p   the   level,   if   necessary.
If   the   problem   persists,   contact   a   CITROËN   dealer   or  
q

ualified
 w
orkshop.
Warning / indicator lamp
StateCause Action / Observations
Instruments

23
Under-inflationfixed,   accompanied   by  a
n   audible   signal   and  
a

  message. The
  pressure   in   one   or   more   tyres   is  t
oo   low.Check
  the   tyre   pressures   as   soon   as   possible.
This   check   should   preferably   be   carried   out   when   the  
t

yres   are   cold.
You
  must   reinitialise   the   system   after   the   adjustment  
o

f   one   or   more   tyre   pressures   and   after   changing   one  
o

r   more   wheels.
For
  more   information   on   under-inflation   detection,  
r

efer   to   the   corresponding   section.
+ flashing
  then   fixed,  
a

ccompanied   by   the  
S

ervice   warning   lamp.The
  system   has   fault:   the   tyre  
p

ressures   are   no   longer   monitored.Check
  the   tyre   pressures   as   soon   as   possible.
Have
  the   system   checked   by   a   CITROËN   dealer   or   a  
q

ualified
 w
orkshop.
Foot on the
brake pedal flashing,
 a

ccompanied
 b

y   an   audible   signal  
a

nd   a   message,   and  
a

ssociated   with   the  
"

Foot   on   the   brake"  
w

arning   flashing   in   the  
c

ontrol panel for the
electronic
 ge

arbox.The
  brake   pedal   is   not   pressed   when  
s

tarting   the   engine,   with   an   electronic  
g

earbox.With
  an   electronic   gearbox,   press   the   brake   pedal   to  
s

tart   the   engine.
If
  you   wish   to   release   the   parking   brake   without  
p

ressing   the   brake   pedal,   this   warning   lamp   will  
r

emain   on.
flashing. With
  an   electronic   gearbox,   if   you  
h

old   the   vehicle   on   an   incline   using  
t

he   accelerator   for   too   long,   the  
c

lutch   overheats.Use
  the   brake   pedal   and/or   the   parking   brake.
Warning / indicator lamp
StateCause Action / Observations
1
Instruments

27
Engine oil level
indicator*
On versions fitted with an electric oil level indicator,   the   state   of   the   engine   oil   level  
i

s   displayed   in   the   instrument   panel   for   a  
f

ew seconds,   after   the   servicing   information.
The
  level   read   will   only   be   correct   if  
t

he   vehicle   is   on   level   ground   and   the  
e

ngine   has   been   off   for   more   than  
3

0 minutes.
Oil level correct
Oil level incorrect
This is indicated by the display of the message "Oil   level   incorrect"   in   the   instrument   panel  
s

creen,   accompanied   by   the   service   warning  
l

amp   and   an   audible   signal.
If
  the   low   oil   level   is   confirmed   by   a   check   using  
t

he   dipstick,   the   level   must   be   topped   up   to  
a

void   damage   to   the   engine.
Oil level indicator fault
This is signalled by the display of the message "Oil level   measurement   invalid"   in   the   instrument   panel.
Contact
  a   CITROËN   dealer   or   a   qualified
 w

orkshop.
For
 
more
 
information
 
on
 
checking
 
t

he
 
levels,
 
refer
 
to
 
the
 
corresponding
 
s

ection.
*
 
Depending
 
on
 
version. In
  the   event   of   a   fault   with   the   electric   indicator,  
t

he   oil   level   is   no   longer   monitored.
If
  the   system   is   faulty,   you   must   check   the  
e

ngine   oil   level   using   the   manual   dipstick  
l

ocated   under   the   bonnet.
For
  more   information   on   checking   the   levels,  
r

efer   to   the   corresponding   section.
1
Instruments