Citroen C4 PICASSO 2015 2.G Repair Manual

59
Remote control problem -
reinitialisationChanging the battery
Following disconnection of the vehicle battery, r
eplacement   of   the   remote   control   battery   or  
i

n   the   event   of   a   remote   control   malfunction,  
y

ou   can   no   longer   unlock,   lock   or   locate  
y

our vehicle.
F
 
P
lace   the   mechanical   key   (integral   with  
t

he   remote   control)   in   the   lock   to   unlock  
y

our vehicle.
F
 
P
lace   the   electronic   key   in   the   reader.
F
 
S
witch   on   the   ignition   by   pressing   START/
S T O P.
The
  electronic   key   is   fully   operational   again.
If
  the   problem   persists,   contact   a   CITROËN  
d

ealer   or   a   qualified   workshop   as   soon   as  
p

ossible. Do
  not   throw   the   remote   control  
b

atteries   away,   they   contain   metals  
w

hich   are   harmful   to   the   environment.
Take
  them   to   an   approved   collection  
po

int.
Battery
  ref.:   CR2032   /   3   volts.
Battery   replacement   is   signalled   by   the   display  
o

f   a   message.
F
 
U
nclip   the   cover   using   a   small   screwdriver  
a

t   the   cutout.
F
 
L
ift   off   the   cover.
F
 
R
emove   the   flat   battery   from   its   location.
F

F
it the new battery into its location
observing
  the   original   direction   of   fitment.
F
 
C
lip   the   cover   onto   the   casing.
2
Access

60
Lost electronic key
Visit a CITROËN dealer with the vehicle's registration certificate, your personal identification documents and if possible the key code label.
T he   CITROËN   dealer   will   be   able   to   retrieve   the   key   code   and   the   transponder   code   required   to   order   a   new   key.
Electronic key
The electronic key is a sensitive system; do not operate it while it is in your pocket as there is a possibility that it may unlock the vehicle, without you   being   aware   of   it.
Do
  not   repeatedly   press   the   buttons   of   your   electronic   key   out   of   range   and   out   of   sight   of   your   vehicle.   You   run   the   risk   of   stopping   it   from  
w

orking   and   the   remote   control   would   have   to   be   reinitialised.
The
  electronic   key   cannot   operate   as   a   remote   control   when   it   is   in   the   reader   or   even   when   the   ignition   is   switched   on.
Locking the vehicle
Driving with the doors locked may make access to the passenger compartment by the emergency services more difficult in an emergency.
A s   a   safety   precaution   (with   children   on   board),   take   the   electronic   key   with   you   when   you   leave   the   vehicle,   even   for   a   short   time.
Electrical interference
The electronic key may not operate if close to certain electronic devices: telephone, laptop computer, strong magnetic fields, ...
Anti-theft protection
Do not make any modifications to the electronic engine immobiliser system; this could cause malfunctions.
When purchasing a second-hand vehicle
Have all of the keys in your possession paired by a CITROËN dealer, to ensure that only your keys allow your vehicle to be unlocked and started.
Access

61
Manual central
locking
Central locking
F Press this button to operate the central locking   of   the   vehicle   (doors   and   boot)   from  
i

nside   the   vehicle.
F
 
P
ressing   the   button   again   unlocks   the  
v

ehicle
 c
ompletely.
Automatic central locking
of doors (anti-intrusion
security)
The doors and boot lock automatically when driving,   as   soon   as   the   speed   exceeds   6   mph  
(

10   km/h).
To
  activate   or   deactivate   this   function   (activated  
b

y   default):
F
 
w
ith   the   ignition   on,   press   this   button   until   a  
m

essage   appears   in   the   instrument   panel.
When locking / deadlocking from the
outside
If
 
the
 
vehicle
 
is
 
locked
 
or
 
deadlocked
 
f

rom
 
the
 
outside,
 
the
 
button
 
is
 
not
 
a

ctive.
F
 
A

fter
 
normal
 
locking,
 
pull
 
one
 
of
 t

he
 
interior
 
door
 
handles
 
to
 
unlock
 t

he vehicle.
F
 
A

fter
 
deadlocking,
 
you
 
have
 
to
 
use
 t

he
 
remote
 
control,
 
the
 
Keyless
 
Entry
 a

nd
 
Starting
 
system
 
or
 
the
 
integral
 k

ey
 
to
 
unlock
 
the
 
vehicle. If
  one   of   the   doors   or   the   boot   is  
o

pen,   automatic   central   locking   does  
n

ot   complete:   the   sound   of   the   locks  
r

ebounding   can   be   heard.
Transporting long or voluminous
objects
If
  you   want   to   drive   with   the   boot   open  
b

ut   the   vehicle's   side   doors   locked,  
p

ress   the   central   locking   control   button  
t

o   lock   the   doors.
Driving
  with   the   doors   locked   may   make  
a

ccess   to   the   passenger   compartment  
b

y   the   emergency   services   more  
d

ifficult   in   an   emergency.
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62
doors
Opening
From outside
F After  unlocking   the   vehicle   using   the  r
emote   control   or   the   Keyless   Entry   and  
S

tarting   system,   pull   the   door   handle.
From inside
F Pull  the   front   or   rear   door   lever   to   open  t
he door. If
  a   door   is   not   properly   closed:
-  
w
ith the engine running
, this
warning   lamp   and   a   message  
a

ppear   in   the   instrument   panel  
(

type   1)   for   a   few   seconds,
-  
wh
en driving
 
(speed   above  
6

  mph   (10   km/h)),   this  
w

arning   lamp   and   a   message,  
a

ccompanied   by   an   audible  
s

ignal,   appear   in   the   instrument  
p

anel   (type   1   and   type   2)   for   a  
f

ew   seconds.
Closing
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63
Back-up control
Locking the driver's door
F Insert  the   integral   key   in   the   door   lock,   then  t
urn   it   to   the   rear.
You
  can   also   apply   the   procedure   described   for  
t

he
 p
assenger
 do
ors.
Unlocking the driver's door
F Insert  the   integral   key   in   the   door   lock,   then  t
urn   it   to   the   front.
Locking the front and rear
passenger doors
F Open  the   doors.
F  F or   the   rear   doors,   check   that   the   child  
l

ock   is   not   on   (see   the   "Manual   child   lock"  
s

ection).
F
 
I
nsert   the   integral   key   in   the   latch   located  
o

n   the   edge   of   the   door   and   turn   it   an  
e

ighth   of   a   turn   to   the   right   for   the   right  
h

and   door,   and   to   the   the   left   for   the   left  
h

and   door.
 L

ocking   is   effective   when   the   slot   is  
h

orizontal.
F
 
C
lose   the   doors   and   check   that   the   vehicle  
h

as   locked   correctly   from   the   outside.
Unlocking the front and rear
passenger doors
F Pull  the   interior   door   opening   control.
System
 
allowing
 
the
 
doors
 
to
 
be
 
locked
 
and
 
u

nlocked
 
manually
 
in
 
the
 
event
 
of
 
a
 
malfunction
 
o

f
 
the
 
central
 
locking
 
system
 
or
 
battery
 
failure.
To  ensure   complete   locking   of   the  
v

ehicle,   only   disconnecting   the   battery  
i

nhibits   opening   of   the   tailgate   from   the  
o

utside.
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64
boot
Opening the tailgate
With the electronic key /
remote controlWith the tailgate opening control
F With  the   vehicle   unlocked   or   with   the  e
lectronic   key   of   the   Keyless   Entry   and  
S

tarting   system   in   the   zone   covered,   press  
t

he   tailgate   control   A.
F
 
Ra
ise
 t
he
 t
ailgate.
F
 
M

ake
 
a
 
long
 
press
 
on
 
this
 
button
 
t

o
 
release
 
the
 
tailgate.
 
If
 
the
 
v

ehicle
 
was
 
locked,
 
this
 
action
 
f

irst
 
unlocks
 
the
 
vehicle.
F
 
Ra

ise
 t

he
 t

ailgate.
When
 
selective
 
unlocking
 
is
 
activated,
 t
he
 
electronic
 
key
 
must
 
be
 
close
 
to
 
the
 r
ear
 
of
 
the
 
vehicle.
Closing the tailgate
F Lower   the   tailgate   using   the   interior  
grips.
F
 
R
elease   the   grips   and   press   down   on   the  
o

utside   of   the   tailgate   to   close   it.
If
  the   tailgate   is   not   properly   closed:
The
 
tailgate
 
is
 
not
 
designed
 
to
 
take
 
a b

icycle
 
carrier. -
 
e
ngine running,
  this   warning  
l

amp   and   a   message   appear   in  
t

he   instrument   panel   (type   1)   for  
a

  few   seconds,
-
 
v
ehicle running
 
(speed   above  
6

  mph   (10   km/h)),   this   warning  
l

amp   and   a   message   appear  
i

n   the   instrument   panel   (type   1  
a

nd   type   2)   for   a   few   seconds,  
a

ccompanied   by   an   audible  
s

ignal.
access

65
Motorised tailgate
Check that there is enough space to allow for the   movement   of   the   tailgate.
Activation
  and   deactivation   of   the   motorised  
t

ailgate   function   is   done   in   the   "Driving
assistance "
  menu,   then   "Vehicle settings ".
This
  function   is   deactivated   by   default.
Tailgate controls
A: Exterior control
B: Interior control
Never
 
place
 
a
 
finger
 
in
 
the
 
tailgate
 
l

ocking
 
system:
 
risk
 
of
 
a
 
serious
 a
ccident!
The
 
tailgate
 
is
 
not
 
designed
 
to
 
support
 
a

 
bicycle
 
carrier.
When
 
installing
 
a
 
bicycle
 
carrier
 
on
 
a
 
t

owbar,
 
it
 
is
 
essential
 
to
 
deactivate
 
the
 
a

utomatic
 ope

ration. The
 
motorised
 
tailgate
 
has
 
an
 
obstacle
 
d

etection
 
system
 
that
 
automatically
 
i

nterrupts
 
and
 
reverses
 
its
 
movement
 
by
 
a

 
few
 
degrees
 
to
 
allow
 
the
 
obstacle
 
to
 
b

e
 
cleared.
Please
 
note
 
that
 
this
 
protection
 
system
 
i

s
 
not
 
active
 
at
 
the
 
end
 
of
 
the
 
closing
 
t

ravel
 
(around
 
1
 
cm
 
from
 
completely
 
c

losed).
To
 
avoid
 
the
 
risk
 
of
 
injury
 
through
 
p

inching,
 
ensure
 
that
 
there
 
is
 
no
 
person
 
c

lose
 
to
 
the
 
rear
 
of
 
the
 
vehicle
 
and
 
c

heck
 
your
 
passengers,
 
particularly
 
any
 
c

hildren,
 
before
 
and
 
during
 
operation
 
of
 
t

he
 
motorised
 
tailgate.
2
Access

66
Motorised opening
Unlocking and opening the
tailgate with the electronic key /
remote control
Unlocking and opening the
tailgate with the Keyless Entry
and Starting system
Opening the tailgate
F Make  a   long   press   on   the   remote  c
ontrol   button.
F

P

ress button A   on   the   tailgate,   with   the  
e

lectronic   key   in   the   zone   covered.
When
  selective   locking   is   activated,   the  
e

lectronic   key   must   be   near   the   rear   of  
t

he
  vehicle.
By
 
default,   the   tailgate   opens  
c

ompletely   or   alternatively   to   the  
m

emorised
 p
osition.
F
 
A

fter
 
complete   unlocking   of   the   vehicle,  
p

ress control A   on   the   tailgate.
The
 
instruction   is   confirmed   by   an   audible  
s

ignal.
Motorised closing
There are two possibilities:
F  P ress   and   release   the   exterior   control   A.
or
-
 
b
y   pressing   one  
o

f these two
buttons,
The
  motorised   tailgate   has   an   anti-
pinch
  system   that   interrupts   closing   if   it  
e

ncounters   an   obstacle.
Operation
  of   the   tailgate   can   be  
i

nterrupted   at   any   time:
af

ter interruption of an operation,
another press on one of the controls
resumes
  the   movement,   with   the  
e

xception   of   a   press   on   the   remote  
c

ontrol button, which only allows
opening. or
-
 
b
y   pressing   the   exterior   control   A.
Memorising an opening
position
Where height is restricted (garage with a low c
eiling, ...)   it   is   possible   to   limit   and   memorise  
t

he   opening   angle   of   the   tailgate.
This
  memorisation   is   done   as   follows:
-
 
o
pen   the   tailgate   to   the   desired   position,
-
 
p
ress   button B   or   the   exterior   control   A for
more
  than   3   seconds.
Memorisation
  of   the   maximum   opening   position  
o

f   the   tailgate   is   confirmed   by   an   audible   signal.
To
  cancel   the   memorised   position:
-
 
s
top   the   tailgate   in   an   intermediate  
p

osition,
-
 
p
ress   button B   or   the   exterior   control   A for
more
  than   3   seconds.
F
 
P

ress
 
and
 
then
 
release
 
button
 
B .
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67
Manual operation
When opening and closing a motorised tailgate manually,   there   is   no   assistance   from   gas-filled  
s

truts.   Resistance   to   opening   and   closing   is  
t

herefore   entirely   normal.
Reinitialising the tailgate
This operation is necessary where there is no
movement  -   after   detection   of   an   obstacle,   after  
c

onnecting   or   recharging   the   battery, ...
F
 
O
pen   the   tailgate   by   hand,   if   necessary.
F
 
M
anually   close   the   tailgate   fully.
If
  the   problem   persists,   contact   a   CITROËN  
d

ealer   or   a   qualified   workshop.
Tailgate release
Unlocking
F Fold  back   the   rear   seats   to   gain   access   to  t
he   lock   from   inside   the   boot.
F
 
I
nsert   a   small   screwdriver   into   hole   A of the
lock
  to   unlock   the   tailgate.
F
 
M
ove   the   latch   to   the   left.
Locking after closing
If the fault persists after closing again, the boot will   remain   locked.
The
 
motorised
 
tailgate
 
can
 
be
 
opened
 
and
 
c

losed
 
manually,
 
even
 
if
 
motorisation
 
is
 
a

ctivated.
Precautions in use
In the event of an accumulation of snow o
n   the   tailgate,   clear   the   snow   before  
c

ommanding   an   automatic   opening   of  
t

he   tailgate.
The
  formation   of   ice   can   block   the  
t

ailgate   and   prevent   its   opening:   wait  
u

ntil   the   ice   melts   with   the   heating   of  
t

he
 p
assenger
 c
ompartment.
When
  washing   the   vehicle   in   an  
a

utomatic   car   wash,   don't   forget   to  
l

ock   your   vehicle   to   avoid   the   risk   of  
u

nexpected
 ope
ning.
Repeated
  opening   and   closing   of   the  
t

ailgate   can   cause   overheating   of   its  
e

lectric   motor,   after   which   opening   and  
c

losing   will   not   be   possible.
Allow
  10   minutes   for   the   motor   to   cool  
d

own   before   operating   the   tailgate  
ag

ain. System
  allowing   the   mechanical   unlocking  o
f the boot in the event of a battery or central
locking   system   malfunction.
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68
For all work on the alarm system, contact   a   CITROËN   dealer   or   a  
q

ualified
 w
orkshop.
AlarmSystem which protects and provides a deterrent against theft and break-ins. It provides the following types of monitoring:
- Exterior perimeter
The system checks for opening of the vehicle.
T he   alarm   is   triggered   if   anyone   tries   to   open   a  
d

oor,   the   boot   or   the   bonnet...
- Interior volumetric
The system checks for any variation in the volume   in   the   passenger   compartment.
The
  alarm   is   triggered   if   anyone   breaks   a  
w

indow,   enters   the   passenger   compartment   or  
m

oves   inside   the   vehicle.
Self-protection function
The system checks for the disconnection   of   any   of   its   components.
The
  alarm   is   triggered   if   the   battery,  
t

he button or the wires of the siren are
disconnected
 o

r
 d
amaged.
Locking the vehicle with full
alarm system
Activation
If an opening (door, boot, bonnet...) is not closed   fully,   the   vehicle   is   not   locked   but   the  
e

xterior   perimeter   monitoring   will   be   activated  
a

fter   a   delay   of   45   seconds,   at   the   same   time  
a

s   the   interior   volumetric   monitoring.
F
 
L
ock   the   vehicle   using   the  
r

emote   control.
F
Switch off the ignition and get out of the vehicle.
or
F
 L ock   the   vehicle   using   the   "Keyless   Entry  
a

nd   Starting"   system.
The
  monitoring   system   is   active:   the   indicator  
l

amp   in   the   button   flashes   once   per   second   and  
t

he   the   direction   indicators   come   on   for   about  
2

  seconds.
After
  an   instruction   to   lock   the   vehicle   locked  
u

sing   the   remote   control   or   the   Keyless   Entry  
a

nd   Starting   system,   the   exterior   perimeter  
m

onitoring   is   activated   after   a   delay   of  
5 s

econds,   the   interior   volumetric   monitoring  
a

fter   45   seconds.
Access