key CITROEN C5 AIRCROSS 2022 Handbook (in English)

35
Access
2system in the recognition zone, pull the door
handle.
When selective unlocking is activated,
the first press of the remote control
unlocking button permits unlocking of the
driver's door only.
From inside

► Pull the interior control lever of a front door;
this unlocks the vehicle completely .
When selective unlocking is activated:
– opening the driver's door unlocks
the driver's door only (if the vehicle has not
already been completely unlocked),
–

opening one of the passenger doors
unlocks the rest of the vehicle.
The interior opening control on a rear door does not work if the child lock is on.
For more information on the Child Lock, refer
to the corresponding section.
Closing
When a door is not closed correctly:
– with the engine running or the vehicle
moving (speed below 6 mph (10 km/h)) , a
message appears in the screen.
–

with the vehicle moving (speed above 6
mph (10 km/h))

, a message appears in the
screen, accompanied by an audible signal.
Boot
Opening

► With the vehicle unlocked or with the
electronic key of the Keyless Entry and Starting
system in the recognition zone, press the left-
hand button on the central tailgate control.
►

Lift the tailgate.
When selective unlocking is activated,
the electronic key must be close to the
rear of the vehicle.
For more information on the Remote control or
on the Keyless Entry and Starting, refer to the
corresponding section.
If there is a fault or if it is difficult to move
the tailgate when opening or closing it,
have it checked as soon as possible by a
CITROËN dealer or a qualified workshop to
prevent the problem becoming worse, and
potentially causing the tailgate to drop and
thereby inflicting serious injuries.
The tailgate is not designed to support a bicycle carrier.
Closing
► Lower the tailgate using the interior grab
handle.
If the tailgate is not fully closed:
–

with the engine running or the vehicle
moving (speed below 6 mph (10 km/h)) , a
message appears in the screen.
–


with the vehicle moving (speed above 6
mph (10 km/h))

, a message appears in the
screen, accompanied by an audible signal.
Back-up release
To manually unlock the boot in the event of a
battery or central locking failure.

36
Access

There are several ways of operating the tailgate:
A.Using the Keyless Entry and Starting system
electronic key.
B. Using the exterior tailgate control.
C. Using the interior tailgate control.
D. Using the control on the dashboard*.
E. Using the “Hands-Free Tailgate Access”
function below the rear bumper.
Opening / Closing
► Press and hold the central button A of the
electronic key.
or
► Briefly press the exterior tailgate control B,
with the electronic key on your person.
* Depending on version.
To unlock the boot

► Fold the rear seats to gain access to the lock
from inside the boot.
►

Insert a small screwdriver into hole A

of the
lock.
►

Move the latch to the left.
To re-lock the boot
If the problem persists, the boot will remain
locked after opening and closing.
Hands-free tailgate
The motorised tailgate must only be operated with the vehicle stationary.


Check that there is enough space to
allow for the movement of the motorised
tailgate.


Never insert a finger in the locking
system of the motorised tailgate - risk of
serious injury!
Anti-pinch
The motorised tailgate has an obstacle detection
system that automatically interrupts and reverses
its movement by a few degrees, to allow the
obstacle to be cleared.
Please note that this anti-pinch system is not
active at the end of the closing travel (around 1
cm from completely closed).
To avoid the risk of injury through pinching or trapping, before and during
operation of the motorised tailgate:
–

ensure that there is no-one close to the
rear of the vehicle,
–


monitor the activity of the rear passengers,
particularly any children.
Bicycle carrier / Towbar
The motorised tailgate is not designed to support
a bicycle carrier.
When installing a bicycle carrier on a towbar
with connection of a cable to the towbar socket,
the motorised operation of the tailgate will be
automatically deactivated.
If using a towbar or bicycle carrier not
recommended by CITROËN, it is essential
to deactivate the motorised operation of the
tailgate.
Motorised operation
Motorised operation of the tailgate is set
via the Driving/Vehicle touch screen
menu.

37
Access
2

There are several ways of operating the tailgate:
A.Using the Keyless Entry and Starting system
electronic key.
B. Using the exterior tailgate control.
C. Using the interior tailgate control.
D. Using the control on the dashboard*.
E. Using the “Hands-Free Tailgate Access”
function below the rear bumper.
Opening / Closing
► Press and hold the central button A of the
electronic key.
or
►

Briefly press the exterior tailgate control B

,
with the electronic key on your person.
* Depending on version.
or
► Briefly press the interior tailgate control C

(closing only).
or
►

Press the control
D on the dashboard twice in
succession.
or
►

With the electronic key on your person, use
the “Hands-Free

Tailgate Access” function E by
performing a "kicking" movement below the rear
bumper, near the number plate.
For more information on the Hands-free
(“Hands-Free Tailgate Access”) function, refer
to the corresponding section.
The tailgate opens, either completely by default, or to the position memorised
beforehand.
If motorised operation is not activated, these
actions release the tailgate (partially-open
position).
When the vehicle is locked, the request to
open the boot with one of controls A, B or
E unlocks the vehicle, or only the boot if
selective unlocking is activated, prior to the
opening of the boot.
Closing the tailgate with the “Hands-Free
Tailgate Access” function enables you to lock
the vehicle.
It is possible to interrupt the operation of
the tailgate at any point.
Pressing one of these controls again
interrupts the movement that is underway.
Following the interruption of a movement,
pressing one of these controls again reverses
the movement.
Hands-free function (“Hands-Free
Tailgate Access”)
With the electronic key on your person , this
function opens, closes or stops the movement of
the tailgate with a “kicking” movement below the
rear bumper.
The "Hands-Free Tailgate/Access" function is set via the Driving/Vehicle
touch screen menu.
Ensure that you are steady on your feet
before performing the “kicking”
movement.
Take care not to touch the exhaust system
which may be hot - risk of burns!
Rechargeable hybrid vehicles
The function is not available when the
vehicle is connected.

38
Access
► press button C or the exterior control B for
more than 3 seconds (deletion is confirmed by a
long audible signal).
Manual operation
The tailgate can be manoeuvred by hand, even
with motorised operation activated.
The tailgate must be stationary.
When opening and closing the motorised tailgate
manually, there is no assistance from gas struts.
Resistance to opening and closing is therefore
entirely normal.
Repeatedly opening and closing the
motorised tailgate can cause overheating
of its electric motor, after which opening and
closing will not be possible.
Allow at least 10 minutes for the electric
motor to cool down before operating the
tailgate again.
If you are unable to wait, operate it manually.
Manual closing of the
motorised tailgate in case of
failure
This operation is only necessary in the case of
failure of the tailgate motor .
If the failure originates from the battery, it is
recommended to recharge it or change it with the
tailgate closed.
In this situation, a significant force may be
needed to close the tailgate.

► Position yourself behind the vehicle by the
number plate and perform a “kicking” movement
in the
"OK" detection zone.
The “kicking” movement must be given forwards,
smoothly, not too fast and with a vertical
movement from low to high. Raise the foot
sufficiently and remove it immediately.
The taking into account of the “kicking”
movement is confirmed by the lighting of the
direction indicators.
"Sideward kicking" movements do not
work. If the “kicking” movement has not
been detected, wait at least 2 seconds before
repeating the movement.
Do not perform repetitive “kicking”
movements.
If the tailgate has not started to open, check that:
–

the function is activated.
–


the electronic key is on your person, outside
the vehicle in the rear recognition area.
–


the “kicking” movement was performed in the
detection zone, close enough to the bumper

.
–

the foot was removed from the bumper quickly
enough.
Automatic locking with the hands-free
function
The automatic locking of the vehicle with
the hands-free function can be activated/
deactivated via the Driving/V
ehicle touch
screen menu.
Recommendations on the hands-free
function ("Hands-Free Tailgate Access")
If it does not work, check that the electronic key
is not exposed to a source of electromagnetic
interference (e.g. smartphone).
The function may be deactivated or affected if
there is rain or snow.
The function may not work correctly with a
prosthetic leg.
In some circumstances, the tailgate may open or
close by itself, particularly when:
–

hitching up or removing a trailer;
–


fitting or removing a bicycle carrier;
– loading or unloading bicycles on / from a
bicycle carrier;
–

depositing or lifting something behind the
vehicle;
–


an animal approaches the rear bumper;
–


washing the vehicle;
–


maintenance is performed on the vehicle;
–


accessing the spare wheel.
T

o avoid such operating problems, keep the
electronic key away from the recognition zone or
deactivate the hands-free function.
The installation of a towing device may disturb the detection system.
Memorising an opening
position
To memorise a position, in order to limit the
motorised tailgate opening angle:
►

move the tailgate to the desired position
manually or by pressing the button.
►


press button
C or the exterior control B for
more than 3 seconds (memorisation is confirmed
by a brief audible signal).
Memorising is not available until the
height of opening is more than or equal
to 1 metre between the low position and the
high position of the tailgate.
To delete the memorised position:
►

open the tailgate to any position.

39
Access
2► press button C or the exterior control B for
more than 3 seconds (deletion is confirmed by a
long audible signal).
Manual operation
The tailgate can be manoeuvred by hand, even
with motorised operation activated.
The tailgate must be stationary.
When opening and closing the motorised tailgate
manually, there is no assistance from gas struts.
Resistance to opening and closing is therefore
entirely normal.
Repeatedly opening and closing the
motorised tailgate can cause overheating
of its electric motor, after which opening and
closing will not be possible.
Allow at least 10 minutes for the electric
motor to cool down before operating the
tailgate again.
If you are unable to wait, operate it manually.
Manual closing of the
motorised tailgate in case of
failure
This operation is only necessary in the case of
failure of the tailgate motor .
If the failure originates from the battery, it is
recommended to recharge it or change it with the
tailgate closed.
In this situation, a significant force may be
needed to close the tailgate.
► Close it gently without slamming, as slowly as
possible, by pushing at the centre of the tailgate.
Do not lower the tailgate by pushing at
one of its sides - risk of damage!
Precautions in use
To avoid unintentionally opening the tailgate while operating the towing
device:
–

Deactivate the “Hands-Free
Tailgate
Access” function in advance in the vehicle
configuration menu.
–

Or remove the electronic key from the
recognition zone, with the tailgate closed.
In wintry conditions
To avoid any operating problems, remove
the snow or wait until the ice melts before
requesting motorised opening of the tailgate.
When washing
When washing the vehicle in an
automatic car wash, do not forget to lock
the vehicle to prevent any risk of unwanted
opening.
Alarm
(Depending on version)




System which protects and provides a deterrent
against theft and break-ins.
Exterior perimeter monitoring
The system checks for opening of the vehicle.
The alarm is triggered if anyone tries to open a
door, the boot or the bonnet, for example.
Interior volumetric monitoring
The system checks for any variation in volume in
the passenger compartment.
The alarm is triggered if anyone breaks a
window, enters the passenger compartment or
moves inside the vehicle.
Anti-tilt monitoring
The system checks for any change in the attitude
of the vehicle.
The alarm goes off if the vehicle is lifted or
moved.
When the vehicle is parked, the alarm
will not be triggered if the vehicle is
knocked.

40
Access
► Switch on the ignition; this stops the alarm.
The indicator lamp in the button goes off.
Locking the vehicle without
activating the alarm
► Lock or deadlock the vehicle using the key
(integral to the remote control) in the driver's
door lock.
Automatic activation
(Depending on version)
The system is activated automatically 2 minutes
after the last door or the boot is closed.
► To avoid triggering the alarm on entering the
vehicle, first press the unlocking button on the
remote control or unlock the vehicle using the
“Keyless Entry and Starting” system.
Malfunction
When the ignition is switched on, fixed
illumination of the red indicator lamp in the
button indicates a malfunction of the system.
Have it checked by a CITROËN dealer or a
qualified workshop.
Self-protection function
The system checks whether any of its
components are out of service.
The alarm is triggered if the battery, the central
control or the siren wiring is put out of service or
damaged.
Work on the alarm system
Consult a CITROËN dealer or a qualified
workshop.
Locking the vehicle with full
alarm system
Activation/Deactivation
► Lock or deadlock/unlock the vehicle using
the remote control or the "Keyless Entry and
Starting" system (confirmed by the button's red
indicator lamp coming on/going out and the
direction indicators coming on).
The exterior perimeter monitoring is activated
after 5 seconds and the interior volumetric and
anti-tilt monitoring after 45 seconds.
If the vehicle automatically locks itself
again (as happens if a door or the boot is
not opened within 30 seconds of unlocking),
the monitoring system is automatically
reactivated.
If an opening (door, boot or bonnet) is not
properly closed, the vehicle is not locked,
but the exterior perimeter monitoring will be
activated after 45 seconds, at the same time
as the interior volumetric and anti-tilt
monitoring.
Locking the vehicle
with exterior perimeter
monitoring only
Disable volumetric monitoring to avoid unwanted
alarm triggering in certain cases, such as:
–

Slightly open window
.
–

W
ashing the vehicle.
–

Changing a wheel.
–


T
owing your vehicle.
–

T
ransport on a ship or ferry.
Deactivating the interior volumetric
and anti-tilt monitoring
► Switch off the ignition and within 10 seconds
press the alarm button until its red indicator lamp
is on fixed.
►

Get out of the vehicle.
►


Immediately lock the vehicle using the remote
control or the Keyless Entry and Starting system.
Only the exterior perimeter monitoring is
activated; the button's red indicator lamp flashes
once every second.
To take effect, this deactivation must be carried out after each time the ignition is
switched off.
Reactivating the interior volumetric
and anti-tilt monitoring
► Deactivate the exterior perimeter monitoring
by unlocking the vehicle using the remote control
or the Keyless Entry and Starting system.
The indicator lamp in the button goes off.
►

Reactivate all monitoring by locking the
vehicle using the remote control or the Keyless
Entry and Starting system.
The red indicator lamp in the button once again
flashes every second.
Triggering of the alarm
This is indicated by sounding of the siren
and flashing of the direction indicators for 30
seconds.
The monitoring functions remain active until
the alarm has been triggered eleven times in
succession.
When the vehicle is unlocked using the remote
control or the Keyless Entry and Starting system,
rapid flashing of the indicator lamp in the button
informs you that the alarm was triggered during
your absence. When the ignition is switched on,
the flashing stops immediately.
Failure of the remote control
To deactivate the monitoring functions:
► Unlock the vehicle using the key in the
driver's door lock.
►

Open the door; the alarm is triggered.

41
Access
2► Switch on the ignition; this stops the alarm.
The indicator lamp in the button goes off.
Locking the vehicle without
activating the alarm
► Lock or deadlock the vehicle using the key
(integral to the remote control) in the driver's
door lock.
Automatic activation
(Depending on version)
The system is activated automatically 2 minutes
after the last door or the boot is closed.
►

T
o avoid triggering the alarm on entering the
vehicle, first press the unlocking button on the
remote control or unlock the vehicle using the
“Keyless Entry and Starting” system.
Malfunction
When the ignition is switched on, fixed
illumination of the red indicator lamp in the
button indicates a malfunction of the system.
Have it checked by a CITROËN dealer or a
qualified workshop.
Electric windows
1. Left-hand front
2. Right-hand front
3. Right-hand rear
4. Left-hand rear
5. Deactivation of electric window controls
located by rear seats
Manual operation
► To open/close the window, press/pull the
switch without passing the point of resistance;
the window stops as soon as the switch is
released.
Automatic operation
► To open/close the window, press/pull the
switch past its resistance point: the window
opens/closes completely when the switch is
released.
Operating the switch again stops the movement
of the window.
Window controls remain operational for
approximately 45 seconds after switching
off the ignition or after locking the vehicle.
After that time, the controls are disabled.
To reactivate them, switch on the ignition or
unlock the vehicle.
Anti-pinch
If the window meets an obstacle while rising, it
stops and immediately partially lowers again.
Deactivating the rear
controls for the rear electric
windows
For your children's safety, press control 5
to deactivate the controls for the rear
electric windows, irrespective of their positions.
The red indicator lamp in the button comes
on and a confirmation message is displayed.
The lamp will remain lit until the controls are
reactivated.
The rear electric windows can still be controlled
using the driver's controls.
Reinitialising the electric
windows
After reconnecting the battery, or in the event
of abnormal window movement, the anti-pinch
function must be reinitialised.
The anti-pinch function is disabled during the
following sequence of operations.

42
Access
For each window:
► Lower the window fully , then raise it; it will
rise in steps of a few centimetres each time the
control is pressed. Repeat the operation until the
window is fully closed.
►

Continue to pull the control upwards for at
least one second after the window reaches the
closed position.
If an electric window meets an obstacle
during operation, the movement of the
window must be reversed. To do this, press
the relevant switch.
When the driver operates the passengers’
electric window switches, it is important to
ensure that nothing can prevent the window
from closing properly.
It is important to ensure that passengers use
the electric windows correctly.
Pay particular attention to children when
operating windows.
Be aware of passengers and/or other persons
present when closing windows using the key
or the "Keyless Entry and Starting" system.
Panoramic sunroof
The panoramic sunroof consists of a movable
glass panel that slides over the roof and a blind
that can be opened independently. Opening the
sunroof automatically opens the blind.
►

T
o operate the panoramic sunroof or the
blind, use the buttons in the roof console.


A. Sunroof blind control
B. Sunroof control
The sunroof or blind can be operated when the
ignition is turned on (if the battery is charged
enough), with the engine running, in STOP mode
of Stop & Start, and up to 45
seconds after
turning off the ignition or after locking the vehicle.
Precautions
Do not put your head or arms through the
sunroof while the vehicle is moving - risk
of serious injury!
Ensure that any luggage or accessories
carried on the roof bars do not interfere
with the movement of the sunroof.
Do not place heavy loads on the movable
glass panel of the sunroof.
If the sunroof is wet, following a shower
or washing the vehicle, wait until it is
completely dry before opening.
Do not operate the sunroof if it is covered by
snow or ice - risk of damage!
Use only plastic scrapers to remove snow or
ice from the sunroof.
Check the condition of the sunroof seals
regularly (presence of dust or deposits,
dead leaves, etc.).
If using a car wash, check first that the roof is
correctly closed and keep the high-pressure
jet at least 30 centimetres from the seals.
Never leave the vehicle with the sunroof
open.
Operation
When opening the sunroof fully, the movable
glass moves to a partially open position, then
slides over the roof. All intermediate positions
are allowed.
Depending on the speed of the vehicle,
the partially open position may vary to
improve the acoustics.

60
Ease of use and comfort
Wireless smartphone
charger




It allows wireless charging of a portable device
such as a smartphone, using the magnetic
induction principle, in accordance with the Qi 1.1
standard.
The portable device to be charged must be
compatible with the Qi standard, either by design
or by using a compatible holder or shell.
The charging area is identified by the Qi symbol.
The charger works with the engine running and
with the Stop & Start system in STOP mode.
Charging is managed by the smartphone.
With the Keyless Entry and Starting system, the
charger’s operation may be briefly disrupted
when a door is opened or the ignition is switched
off.
Charging
► With the charging area clear, place a device
in its centre.


6. USB socket
Cigarette lighter/12
V accessory socket (120
W).
7. Storage compartment
8. Storage compartment or Wireless charger
9. Cup holder
10. Front armrest with storage
11 . USB charger socket
Sun visor

► With the ignition on, raise the concealing flap;
the mirror is illuminated automatically.
This sun visor is also equipped with a ticket
holder.
Glove box
► To open the glove box, lift the handle.
With the ignition on, the glove box is lit when
open.
It houses the front passenger airbag deactivation
switch.
Never drive with the glove box open
when a passenger is at the front. It may
cause injury during sharp deceleration!
Cigarette lighter/12 V
accessory socket(s)




► To use the cigarette lighter, press it in and
wait a few seconds until it pops out automatically.
►
T
o use a 12 V accessory (max. power:
120
W), remove the cigarette lighter and connect
a suitable adaptor.
You can use this socket to connect a telephone
charger, a bottle warmer, etc.
After use, put the cigarette lighter back into place
straight away.
The connection of an electrical device not approved by CITROËN, such as a
USB charger, may adversely affect the
operation of vehicle electrical systems,
causing faults such as poor radio reception or
interference with displays in the screens.
USB sockets

They allow the connection of a portable device in
order to recharge it.
The front USB socket also allows a smartphone to be connected by
Android Auto
® , or CarPlay®, enabling certain
smartphone applications to be used on the touch
screen.
For best results, use a cable made or approved
by the device manufacturer.
These applications can be managed using the
steering-mounted controls or the audio system
controls.
When the USB port is used, the portable
device charges automatically.
While charging, a message is displayed if the
power drawn by the portable device exceeds
the current supplied by the vehicle.
For more information on how to use this
equipment, refer to the Audio equipment
and telematics section .

61
Ease of use and comfort
3Wireless smartphone
charger




It allows wireless charging of a portable device
such as a smartphone, using the magnetic
induction principle, in accordance with the Qi 1.1
standard.
The portable device to be charged must be
compatible with the Qi standard, either by design
or by using a compatible holder or shell.
The charging area is identified by the Qi symbol.
The charger works with the engine running and
with the Stop & Start system in STOP mode.
Charging is managed by the smartphone.
With the Keyless Entry and Starting system, the
charger’s operation may be briefly disrupted
when a door is opened or the ignition is switched
off.
Charging
► With the charging area clear , place a device
in its centre.


When the portable device is detected, the
charger’s indicator lamp lights up green. It
remains lit for the whole time that the battery is
being charged.
The system is not designed to charge multiple devices simultaneously.


Do not leave any metal objects (coins,
keys, vehicle remote control, etc.) in the
charging area while a device is being
charged, due to the risk of overheating or
interrupting the charging process.
Operating check
The state of the indicator lamp allows the
operation of the charger to be monitored.
State of the
indicator lamp Meaning
Off Engine switched off.
No compatible devices
detected.
Charging finished.
Fixed green Compatible device detected.
Charging.
State of the
indicator lampMeaning
Flashing orange Foreign object detected in the charging zone.
Device not well centred in
the charging zone.
Fixed orange Fault with the device's battery meter.
Device battery
temperature too high.
Charger malfunction.


If the indicator lamp is lit orange:
– remove the device, then place it back in the
centre of the charging zone.
or
–

remove the device and try again in a quarter
of an hour

.
If the problem persists, have the system checked
by a CITROËN dealer or a qualified workshop.
Front armrest
It includes a refrigerated storage space
(depending on version) and is illuminated when
the cover is opened.