key CITROEN C5 AIRCROSS 2022 Handbook (in English)

101
Driving
6When the vehicle starts in electric mode,
it makes no noise.
Pay particular attention to pedestrians and
cyclists who may not hear the vehicle coming
despite the pedestrian horn.
Switching off
► Immobilise the vehicle.
► With a manual gearbox, ideally put the gear
lever into neutral.
►

With an
automatic gearbox, ideally select
mode
P or N.
►

Press the "
START/STOP" button..
►

For rechargeable hybrid vehicles, before
leaving the vehicle, check that the READY


indicator lamp is switched off.
In some circumstances, it is necessary to turn
the steering wheel to lock the steering column.
On certain versions with an automatic gearbox
(EAT6/EAT8), the steering column does not lock,
but the gearbox locks in mode P.
If the vehicle is not immobilised, the
engine will not switch off.
With the engine off, the braking and
steering assistance systems are also cut
off - risk of loss of control of the vehicle!
Never leave your vehicle with the
electronic key still inside.
Switching on the ignition
without starting the engine


With the electronic key in the passenger
compartment, pressing the “ START/STOP”
button, without pressing any of the pedals ,
allows the ignition to be switched on without
starting the engine (turning on the instrument
panel and accessories such as the audio system
and the lighting).
►

Press this button
again to switch off the
ignition and allow the vehicle to be locked.
Key not detected
Back-up starting
A back-up reader is fitted to the steering column,
to enable the engine to be started if the system
fails to detect the key in the recognition zone, or
if the battery in the electronic key is flat.


► Place and hold the remote control against the
reader .
►

W
ith a manual gearbox, place the gear lever
in neutral, then fully depress the clutch pedal.
►

W
ith an automatic gearbox, select mode P,
then depress the brake pedal.


► Press the " START/STOP" button.
The engine starts.

102
Driving
Never leave a child alone inside the
vehicle, as they could release the parking
brake.
When the vehicle is parked: on a
steep slope, heavily loaded or during
towing
With a manual gearbox, turn the wheels
toward the pavement and engage a gear.
With an automatic gearbox, turn the wheels
toward the pavement and select mode P.
When towing, the vehicle is approved for
parking on slopes of up to 12%.
Manual operation
Manual release
With the ignition on or engine running:
► Depress the brake pedal.
► While maintaining pressure on the brake
pedal, briefly push the control lever.
If you push the control lever without
pressing the brake pedal, the parking
brake is not released and a message is
displayed.
Manual application
With the vehicle stationary:
► Pull briefly on the control lever.
The control lever indicator lamp flashes to
confirm the application request.
Back-up switch-off

If the electronic key is not detected or is no
longer in the recognition zone, a message
appears in the instrument panel when closing a
door or trying to switch off the engine.
►

T
o confirm the instruction to switch off the
engine, press the " START/STOP" button for
approximately 5
seconds.
In the event of a fault with the electronic key,
contact a CITROËN dealer or a qualified
workshop.
Emergency switch-off
In the event of an emergency only, the engine
can be switched off without conditions (even
when driving).
►

Press the "
START/STOP" button for about
5
seconds.
In this case, the steering column locks as soon
as the vehicle stops. On certain versions with automatic gearbox
(EAT6 / EAT8), the steering column does not
lock.
Electric parking brake
In automatic mode, this system applies the
parking brake when the engine is switched off
and releases it when the vehicle moves off.




At any time, with the engine running:
► to apply the parking brake, briefly
pull the
control lever;
►

to release it, briefly
push the control lever
while pressing the brake pedal.
Automatic mode is activated by default.
Indicator lamp
This indicator lamp comes on on the instrument panel and on the control lever
to confirm the application of the parking brake,
accompanied by the display of the message
"Parking brake applied".
The indicator lamp goes out to confirm the
release of the parking brake, accompanied
by the display of the message "Parking brake
released".
The indicator lamp flashes in response to a
manual request to apply or release the brake.
In the event of a battery failure, the
electric parking brake will not operate.
As a safety measure, with a manual gearbox,
if the parking brake is not applied, immobilise
the vehicle by engaging a gear.
As a safety measure, with an automatic
gearbox, if the parking brake is not applied,
immobilise the vehicle by placing the supplied
chocks against one of the wheels.
Contact a CITROËN dealer or a qualified
workshop.


Before leaving the vehicle, check that the
parking brake is applied: the indicator
lamps on the instrument panel and the control
lever must be on fixed.
If the parking brake is not applied, there is an
audible signal and a message is displayed on
opening the driver's door.

11 4
Driving
The vehicle stalls in STOP mode
All of the instrument panel warning lamps come
on if there is a fault.
The Stop & Start system requires a 12 V battery of specific technology and
specification.
All work concerning the battery must be
carried out only by a CITROËN dealer or a
qualified workshop.
Tyre under-inflation detection
This system automatically checks the pressures
of the tyres while driving.
It compares the information given by the wheel
speed sensors with reference values, which
must be reinitialised every time the tyre
pressures are adjusted or a wheel changed.
The system triggers an alert as soon as it
detects a drop in the inflation pressure of one or
more tyres.
Under-inflation detection does not
replace the need for vigilance on the part
of the driver.
This system does not avoid the need to
regularly check the tyre pressures (including
the spare wheel) as well as before a long
journey.
Operation
Main conditions for operation
– The driver ’s door must be closed.
– The driver's seat belt must be fastened.
–

The level of charge in the battery must be
sufficient.
–


The temperature of the engine must be within
its nominal operating range.
–


The outside temperature must be between
0°C and 35°C.
Putting the engine into standby
(STOP mode)
The engine automatically enters standby mode
as soon as the driver indicates their intention to
stop.
–

W
ith a manual gearbox: at speeds below 2
mph (3
km/h), with the gear lever in neutral and
the clutch pedal released.
–

W
ith an automatic gearbox:
•

Gear selector in mode D

or M, at speeds
below 12 mph (20
km/h) or 2 mph (3 km/h)
(depending on engine), by depressing the
brake pedal.
•

Gear selector in mode N

, at a speed of 0
mph (0
km/h).
•

Gear selector in mode P

and brake pedal
released, at a speed of 0 mph (0
km/h).
Time counter
A time counter adds up the time spent in standby
during the journey. It is reset to zero every time
the ignition is switched on.
Special cases:
The engine will not go into standby if all of the
conditions for operation are not met and in the
following cases.
–
Steep slope (ascending or descending).
–


V
ehicle has not exceeded 6 mph (10 km/h)
since the last engine start (with the key or the
START/STOP button).
–

Needed
to maintain a comfortable temperature
in the passenger compartment.
–

Demisting active.
In these cases, this indicator lamp flashes
for a few seconds, then goes off.
After the engine has restarted, STOP mode is not available until the vehicle
has reached a speed of 5 mph (8
km/h).
During parking manoeuvres, STOP mode
is not available for a few seconds after
coming out of reverse gear or turning the
steering wheel.
Restarting the engine (START mode)
The engine automatically restarts as soon as the
driver indicates the intention of moving off again. –

W
ith a manual gearbox: with the clutch pedal
fully depressed.
–
W
ith an automatic gearbox:
•
With the selector in position
D
or M: with the
brake pedal released.
•
With the selector in position
N
and the brake
pedal released: with the selector at D or M.
•
With the selector in position
P
and the brake
pedal depressed: with the selector at R, N,
D or M.
Special cases
The engine will restart automatically if all
conditions for operation are met again and in the
following cases.
–

With a manual gearbox: vehicle
speed

exceeds 2.5 mph (4 km/h).
–

With an automatic gearbox:
•


With the selector in position N

and the brake
pedal released, vehicle
speed exceeds 0.6
mph (1 km/h).
•

Adaptive Cruise Control function deactivated.
In these cases, this indicator lamp flashes
for a few seconds, then goes off.
Malfunctions
In the event of a malfunction, this warning
lamp flashes for a few moments, then
remains on, accompanied by an onscreen
message.
Have the vehicle checked by a CITROËN dealer
or a qualified workshop.

157
Practical information
7Control unit (mode 2)

Type 1

Type 2POWER
Green: electrical connection established;
charging can begin.
CHARGE
Flashing green: charging in progress or
temperature pre-conditioning activated.
Fixed green: charging complete.
FAULT
Red: fault; charging not permitted or must
be stopped immediately. Check that everything
is connected correctly and that the electrical
system is not faulty.
If the indicator lamp does not go off, contact a
CITROËN dealer or a qualified workshop.
Upon plugging the charging cable into a
domestic socket, all of the indicator lamps come
on briefly.
If no indicator lamps come on, check the
domestic socket's circuit-breaker.
–

If the circuit-breaker has tripped, contact a
professional to check that your electricity supply
is compatible and carry out any necessary
repairs.
–


If the circuit-breaker has not tripped, stop
using the charging cable and contact a
CITROËN dealer or a qualified workshop.
Type 1 control unit label
- Recommendations
1. Refer to the handbook before use. 2.
Incorrect use of this charging cable may
result in fire, property damage and serious
injury or death by electrocution!
3. Always use a correctly earthed power
socket, protected by a 30 mA residual
current device.
4. Always use an electrical socket protected
by a circuit-breaker appropriate for the
electrical circuit’s current rating.
5. The weight of the control unit must not be
borne by the electrical socket, plug and
cables.
6. Never use this charging cable if it is
defective or in any way damaged.
7. Never attempt to repair or open this
charging cable. It contains no repairable
parts - replace the charging cable if it is
damaged.
8. Never immerse this charging cable in water.
9. Never use this charging cable with an
extension cable, a multi-plug socket, a
conversion adaptor or on a damaged
electrical socket.
10. Do not unplug the plug from the wall as a
means of stopping charging.
11 . Do not force the connector if it is locked into
the vehicle.
12. Immediately stop charging, by locking and
then unlocking the vehicle using the remote
control key, if the charging cable or wall
socket feel burning hot to the touch.

158
Practical information
13.This charging cable includes components
liable to cause electrical arcing or sparks.
Do not expose to flammable vapours.
14. Only use this charging cable with CITROËN
vehicles.
15. Never plug the cable into the wall socket (or
unplug it) with wet hands.
Type 2 control unit label
- Recommendations
Refer to the handbook before use.

1.Incorrect use of this charging cable may
result in fire, property damage and serious
injury or death by electrocution!
2. Always use a correctly earthed power
socket, protected by a 30
mA residual
current device. 3.
Always use an electrical socket protected
by a circuit-breaker appropriate for the
electrical circuit’s current rating.
4. The weight of the control unit must not be
borne by the electrical socket, plug and
cables.
5. Never use this charging cable if it is
defective or in any way damaged.
6. Never attempt to repair or open this
charging cable. It contains no repairable
parts - replace the charging cable if it is
damaged.
7. Never immerse this charging cable in water.
8. Never use this charging cable with an
extension cable, a multi-plug socket, a
conversion adaptor or on a damaged
electrical socket.
9. Do not unplug the plug from the wall as a
means of stopping charging.
10. Immediately stop charging, by locking and
then unlocking the vehicle using the remote
control key, if the charging cable or wall
socket feel burning hot to the touch. 11 .
This charging cable includes components
liable to cause electrical arcing or sparks.
Do not expose to flammable vapours.
12. Only use this charging cable with CITROËN
vehicles.
13. Never plug the cable into the wall socket (or
unplug it) with wet hands.
14. Do not force the connector if it is locked into
the vehicle.
Type 2 control unit label - State of
indicator lamps
State of the
indicator lamp
Off


On

Flashing

POWER CHARGE FAULT SymbolDescription

Not connected to the power supply or power is not
available from the infrastructure.


(green)


(green)


(red)


The control unit is currently performing a self-test.

162
Practical information
Towing device with quickly detachable towball
Presentation
This genuine towing device can be fitted and
removed with no need for tools.


1. Carrier
2. Protective plug
3. Connection socket
4. Safety eye
5. Detachable towball
6. Locking/unlocking wheel
7. Security key lock
8. Label to note the key references

Disconnection

Before disconnecting the nozzle from the
charging connector:
►

If the vehicle is locked, unlock it.
►


If the vehicle is unlocked, lock it and then
unlock it .
If selective unlocking of the doors is
activated, press the unlocking button on
the remote control twice to disconnect the
nozzle.
The red indicator lamp in the flap goes out to
confirm that the nozzle is unlocked.
►

Within
30 seconds, remove the charging
nozzle.
Domestic charging (mode 2)
The end of charging is confirmed when the
green CHARGE indicator lamp on the control
unit comes on fixed and the green light guides in
the flap come on fixed.
►

After disconnection, replace the protective
cover over the nozzle and close the charging
flap.
►


Disconnect the control unit's charging cable
from the domestic socket.
Accelerated charging (mode 3)
The end of charging is confirmed by the
accelerated charging unit (Wallbox) and when
the green light guides in the flap come on fixed.
►

After disconnection, replace the nozzle on to
the charging unit and close the charging flap.
Towing device
Load distribution
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle, and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance.
The maximum towable load
must be reduced by 10% per 1,000
metres of
altitude.
Use genuine towing devices and their
wiring harnesses approved by CITROËN.
We recommend having them fitted by a
CITROËN dealer or a qualified workshop.
If not fitted by a CITROËN dealer, they must
still be fitted in accordance with the vehicle
manufacturer's instructions.
Important: with a motorised tailgate and its
"Hands-Free Tailgate Access" function, if a
towing device is fitted outside the CITROËN
dealer network, it is essential to visit a
CITROËN dealer or a qualified workshop
to recalibrate the detection system. Risk
of malfunction of the "Hands-Free Tailgate
Access" function.
Certain driving or manoeuvring aid functions
are automatically deactivated while an
approved towing system is in use.
Comply with the maximum authorised
towable weight, as indicated on your
vehicle's registration certificate, on the
manufacturer's label and in the Technical
data section of this guide.
Complying with the maximum authorised
nose weight (towball weight) also includes
the use of accessories (bicycle carriers,
tow boxes, etc.).
Observe the legislation in force in the
country where you are driving.
Vehicle equipped with motorised
tailgate with "Hands-Free Tailgate
Access" function
To avoid unintentionally opening the tailgate
while operating the towing device:
–

Deactivate this function in advance in your
vehicle's configuration menu.
–


Or remove the electronic key from the
recognition zone, with the tailgate closed.

163
Practical information
7Towing device with quickly detachable towball
Presentation
This genuine towing device can be fitted and
removed with no need for tools.


1. Carrier
2. Protective plug
3. Connection socket
4. Safety eye
5. Detachable towball
6. Locking/unlocking wheel
7. Security key lock
8. Label to note the key references


A. Locked position (the green marks are
opposite each other); the wheel is in contact
with the towball (no gap).
B. Unlocked position (red mark opposite the green mark); the wheel is no longer
in contact with the towball (gap of around
5
mm).
Trailers with LED lamps are not compatible with the wiring harness of this
device.
To ensure complete safety while driving with a Towing device , refer to the
corresponding section.
Before each use
Verify that the towball is correctly fitted,
checking the follow points:
–

The green mark on the wheel is in line with
the green mark on the towball.
– The wheel is in contact with the towball
(position A
).
–

The security key lock is closed and the
key removed; the wheel can no longer be
operated.
–


The towball must not be able to move in
its carrier; test by attempting to shake it with
your hand.
If the towball is not locked, the trailer can
become detached - risk of an accident!
During use
Never release the locking system with a
trailer or load carrier on the towball.
Never exceed the maximum authorised
weight for the vehicle - the Gross Train
Weight or GTW.
Always comply with the maximum authorised
load on the towing device: if it is exceeded,
this device may become detached from the
vehicle - risk of an accident!
Before driving, check the headlamp height
adjustment and check that the lamps on the
trailer operate correctly.
For more information on Headlamp height
adjustment, refer to the corresponding
section.
After use
When travelling without a trailer or
load carrier, remove the towball and fit the
protective plug into the carrier, to provide

164
Practical information
clear visibility of the number plate and/or its
lighting.
Fitting the towball

► Below the rear bumper, remove the protective
plug 2 from the carrier 1.
►

Insert the end of the towball
5 into the carrier
1 and push it upwards; it will lock into position
automatically.


► The wheel 6 rotates a quarter turn anti-
clockwise; take care to keep your hands clear!


► Check that the mechanism has correctly
locked into place (position A
).
►

Close the lock 7

using the key.
►

Remove the key
. The key cannot be removed
while the lock is open.
►

Clip the cap onto the lock.

► Remove the protective cover from the
towball. ►

Attach the trailer to the towball.
►

Attach the cable on the trailer to the safety
eye
4 on the carrier.
►
Lower the connection socket
3
to put it in
position.
►
Insert the trailer plug and rotate it by a
quarter turn to connect it to the connection
socket
3 on the carrier.
Removing the towball
► Grasp the trailer plug, perform a quarter turn
and pull to disconnect it from the connection
socket
3 on the carrier.
►

Raise the connection socket 3

to the right
again to stow it away.
►

Detach the cable on the trailer from the safety
eye

4 on the carrier.
►

Detach the trailer from the towball.
►


Refit the protective cover to the towball.
►


Remove the cap from the lock and press it
onto the head of the key

.

165
Practical information
7► Insert the key into the lock 7.
► Open the lock using the key .


► Hold the towball 5 firmly in one hand; using
the other hand, pull and turn the wheel 6 fully in
a clockwise direction; do not release the wheel.
►

Extract the towball from the bottom of its
carrier

1.
►

Release the wheel; it automatically stops in
the unlocked position (position B

).


► Refit the protective plug 2 to the carrier 1.
► Stow the towball in its bag away from knocks
and dirt.
Maintenance
Correct operation is only possible if the towball
and its carrier are kept clean.
Before cleaning the vehicle with a high-pressure
jet wash, the towball must be removed and the
protective plug fitted to the carrier.
Affix the enclosed label in a clearly visible location, close to the carrier or in the
boot.
Contact a CITROËN dealer or a qualified
workshop for any work on the towball system.
Energy economy mode
This system manages the duration of use of
certain functions, in order to conserve a sufficient
level of charge in the battery with the ignition off.
After switching off the engine, you can still
use functions such as the audio and telematic
system, the wipers and the dipped beam
headlamps or courtesy lamps, for a combined
duration of approximately 40 minutes.
Selecting the mode
A confirmation message is displayed when
energy economy mode is entered, and the active
functions are placed on standby.
If a telephone call is in progress at the
time, it will be maintained for around 10
minutes via the audio system’s hands-free
system.
Exiting the mode
These functions are automatically reactivated the
next time the vehicle is used.
To restore the use of these functions
immediately, start the engine and let it run:
–

For less than 10 minutes, to use the
equipment for approximately 5 minutes.
–


For more than 10 minutes, to use the
equipment for approximately 30 minutes.
Let the engine run for the specified duration to
ensure that the battery charge is sufficient.
T

o recharge the battery, avoid repeatedly or
continuously restarting the engine.
A flat battery prevents the engine from starting.
For more information on the 12
V battery,
refer to the corresponding section.
Load reduction mode
This system manages the use of certain
functions according to the level of charge
remaining in the battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates certain

174
Practical information
► With an AdBlue® pump: insert the nozzle and
fill the tank until the nozzle automatically cuts
out.
In order not to overfill the AdBlue® tank:
– Add between 10 and 13 litres using
AdBlue
® containers.
– Stop after the nozzle’s first automatic cut-
out, if you are refilling at a service station.
The system only registers AdBlue
® top-ups of
5 litres or more.
If the AdBlue® tank is completely empty
– which is confirmed by the message
"Top up AdBlue: Starting impossible" – it is
essential to add at least 5 litres.
Free-wheeling
In certain situations, you must allow the vehicle
to free-wheel (while being towed, on a rolling
road, in an automatic car wash, or being
transported by rail or sea freight, etc.).
The procedure varies according to the type of
gearbox and parking brake.
With manual or EAT6
automatic gearbox and
electric parking brake
/
For the correct operation of the SCR
system:
–

Use
only AdBlue
® fluid that meets the ISO
22241 standard.
–

Never

transfer AdBlue
® to another container
as it would lose its purity.
–

Never

dilute AdBlue
® with water.
You can obtain AdBlue
® from a CITROËN dealer
or a qualified workshop, as well as service
stations equipped with AdBlue
® pumps specially
designed for passenger vehicles.
Recommendations on storage
AdBlue® freezes at about -11°C and deteriorates
above +25°C. Containers should be stored in a
cool area and protected from direct sunlight.
Under these conditions, the fluid can be kept for
at least a year.
If the fluid has frozen, it can be used once it has
completely thawed out at room temperature.
Never store AdBlue® containers in your
vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is
non-flammable, colourless and odourless (when
kept in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of
children, in its original container.
Procedure
Before starting the top-up procedure, ensure that
the vehicle is parked on a flat and level surface.
In wintry conditions, ensure that the temperature
of the vehicle is above -11
°C. Otherwise, the
AdBlue
® may be frozen and therefore cannot
be poured into its tank. Park your vehicle in a
warmer area for a few hours to allow the top-up
to be carried out.
Never pour AdBlue® into the Diesel fuel
tank.
If any AdBlue® is splashed, or if there are
any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off using a
sponge and hot water.
Important: in the event of a top-up after
a breakdown because of a lack of
AdBlue, it is essential to wait around 5
minutes before switching on the ignition,
without opening the driver’s door,
unlocking the vehicle, introducing the key
into the ignition switch, or introducing the
key of the “Keyless Entry and Starting

”
system into the passenger compartment

.
Switch on the ignition, then wait for 10
seconds before starting the engine.
►

Switch off the ignition and remove the key
from the switch to switch off the engine.
or
►


With Keyless Entry and Starting, press the
"

START/STOP" button to switch off the engine.


► Turn the blue cap of the AdBlue® tank anti-
clockwise and remove it.
►

With a container of

AdBlue
®: after checking
the expiry date, read the instructions on the
label carefully before pouring the contents of the
container into the vehicle's AdBlue tank.