ESP CITROEN DS3 CROSSBACK 2020 User Guide

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Manual
► Press this button to lock/unlock the vehicle
(doors and boot) from inside the vehicle.
The indicator lamp comes on to confirm central
locking of the vehicle.
The central locking does not take place if
one of the doors is open.
To unfold the exterior handles, press the
button once when the vehicle is locked or
twice when it is unlocked.
When locking / deadlocking from the
outside
When the vehicle is locked or deadlocked from
the outside, the indicator lamp flashes and the
button is inoperative.
►  After normal locking, pull one of the interior
door controls to unlock the vehicle.
►  After deadlocking, it is necessary to use
the remote control, the “Keyless Entry and
Starting” system or the integral key to unlock
the vehicle.
Deadlocking


►  Press one of the front handles lightly to lock
the vehicle.
►  Press it again within 3 seconds to deadlock
the vehicle (confirmed by the temporary lighting
of the direction indicators).
If the vehicle is unlocked with the handles
retracted, a first press on one of the front
handles unfolds the handle. The vehicle
remains unlocked.
Press the handle again to lock it.
Deadlocking renders the interior door
controls inoperative. It also deactivates
the central locking button.
The horn remains operational.
Never leave anyone inside the vehicle when it
is deadlocked.
If one of the doors or the boot is still open
or if the electronic key for the Keyless
Entry and Starting s ystem has been left inside
the vehicle, central locking will be disabled.
If the vehicle is unlocked but the doors or
boot are not subsequently opened, the
vehicle will automatically lock itself again
after about 30 seconds. If the vehicle is fitted
with an alarm, it will also be reactivated
automatically.
The automatic door mirror folding/
unfolding function is configured via the
touch screen’s Driving / Vehicle menu.
As a safety measure, never leave the
vehicle, even for a short time, without
taking the Keyless Entry and Starting system’s
electronic key with you.
Be aware of the risk of theft of the vehicle if
the key is present in one of the defined areas
while the vehicle is unlocked.
In order to preserve the battery in the
electronic key and the vehicle's battery:
–

The unlocking on approach function (z
one C)
automatically goes into standby after several
days of non-use (approximately one week). To
unlock the vehicle, use the remote control or
press on one of the front door handles. At the
next vehicle start, the automatic unlocking
and locking functions will be reactivated.
– After the welcome lighting is triggered
several times in succession without starting
the vehicle, it will be deactivated.
–

All o
f the "hands-free" functions go into
extended stand-by after 21 days of non-use.
To restore these functions, unlock the vehicle
using the remote control and start the engine.
Electrical interference
The electronic key may not operate if
close to certain electronic devices: telephone
(switched on or on standby), laptop computer,
strong magnetic fields, etc.
DS SMART ACCESS
After activation by the customer, this function
makes it possible, via the MyDS application, to
access the vehicle, to start it and to delegate its
use to people of their choice.
For more information on DS SMART ACCESS and
its activation, install the MyDS application and
refer to the corresponding section.
Central locking

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► Unclip the cover by inserting a small
screwdriver in the slot and raise the cover.
►  Remove the discharged battery from its
housing.
►  Insert the new battery, observing the polarity,
and clip the cover onto the housing.
►  Reinitialise the remote control.
For more information on Reinitialising the remote
control, refer to the corresponding section.
Do not throw remote control batteries
away, as they contain metals that are
harmful to the environment. Take them to an
approved disposal point.
Reinitialising the remote
control
Following replacement of the battery or in the
event of a fault, it may be necessary to reinitialise
the remote control.

Complete unlocking/locking of
the vehicle with the key
Use this procedure in the following situations:
– R emote control battery discharged.
–

R
emote control malfunction.
–

V
ehicle battery discharged.
–

V
ehicle in an area subject to strong
electromagnetic interference.
In the first case, change the remote control
battery.
In the second case, reinitialise the remote control.
Refer to the corresponding sections.


►  Press the driver's door handle until the point
of resistance to unfold it then pull it to access the
lock.
►  Insert the key in the door lock.
►  Turn the key towards the front/rear to unlock/
lock the vehicle.
►  Turn the key rearwards again within 3 seconds
to deadlock the vehicle.
If the vehicle is fitted with an alarm, it will
not be activated when locking with the
key.
If the alarm is activated, the siren sounds
when the door is opened; switch on the ignition
to stop it.
Central locking not functioning
Use these procedures in the following cases:
– Cen tral locking malfunction.
–

Ba
ttery disconnected or discharged.
In the event of a malfunction of the
central locking system, the battery must
be disconnected to ensure that the vehicle is
locked fully.
Driver's door
►  If the handle is retracted, press on it up to the
point of resistance to unfold it.
►  Pull the handle to access the lock.
►  Insert the key in the lock and turn it to lock
the door.
Passenger doors
Unlocking
►  Pull the interior door opening control.
Locking


►  Open the doors.
►  For the rear doors, check that the child lock is
not on.
Refer to the corresponding section.
►  Remove the black cap, located on the edge of
the door, using the key.
►  Insert the key into the socket without forcing
it, then turn the latch towards the inside of the
door.
►  Remove the key and refit the black cap.
►  Close the doors and check from the outside
that the vehicle is locked.
Changing the battery
A message is displayed in the instrument panel
when the battery needs changing.
Battery ref.: CR2032/3 Volts.

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►  Unclip the cover by inserting a small
screwdriver in the slot and raise the cover.
►  Remove the discharged battery from its
housing.
►  Insert the new battery, observing the polarity,
and clip the cover onto the housing.
►  Reinitialise the remote control.
For more information on Reinitialising the remote
control, refer to the corresponding section.
Do not throw remote control batteries
away, as they contain metals that are
harmful to the environment. Take them to an
approved disposal point.
Reinitialising the remote
control
Following replacement of the battery or in the
event of a fault, it may be necessary to reinitialise
the remote control.


►  Press the handle until the point of resistance
to unfold it and access the lock.
►  Insert the mechanical key (integral with the
remote control) in the lock to open the vehicle.
►  Place the electronic key against the back-up
reader on the steering column and hold it there
until the ignition is switched on.
►  Switch on the ignition by pressing the "START/
STOP" button.
►  With a manual gearbox, place the gear lever in
neutral then fully depress the clutch pedal.
►  With an automatic gearbox or drive selector,
while in mode P, depress the brake pedal.
If the fault persists after reinitialisation, contact
a dealer or a qualified workshop without delay.
Doors
Retractable handles
The doors are equipped with handles that unfold
and retract automatically depending on the
vehicle state:
– when unlocking the v ehicle, the handles unfold
to allow access to the vehicle,
–

when the v
ehicle is locked, the handles retract.


A. Retracted position.
B. Unfolded position.
Once unfolded, the handles retract automatically
after 3 minutes without the vehicle being locked.
It is possible to manually unfold the handles at
any time by pressing on them.
Depending on version, pressing on the handles
also locks / unlocks the vehicle, if the electronic
key is detected.
For more information on Proximity Keyless Entry
and Start, refer to the corresponding section.
In the event of a battery failure or system
malfunction, manually unfold the driver’s
handle by pressing on it up to the point of
resistance. Then pull the handle to access the
lock and follow the back-up procedures.
For more information on the Back-up
procedures, refer to the corresponding section.

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Operating the switch again stops the movement
of the window.Window controls remain operational for
approximately 45 seconds after switching
off the ignition or after locking the vehicle.
After that time, the controls are disabled.
To reactivate them, switch on the ignition or
unlock the vehicle.
Anti-pinch
If the window meets an obstacle while rising, it
stops and immediately partially lowers again.
Deactivation of the rear
controls for the rear electric
windows
For children's safety, press switch 5 to
deactivate the rear electric windows
controls.
The indicator lamp for the button comes on,
accompanied by a message confirming activation.
With the ignition on, it remains lit, as long as the
child lock remains activated.
Use of the rear electric windows from the driver's
controls remains possible.
For versions fitted with an electric child
lock, this control also deactivates the
interior rear door controls.
For more information on the Child lock, refer to
the corresponding section.
Reactivating interior volumetric
monitoring
►  Deactivate exterior perimeter monitoring by
unlocking the vehicle using the remote control or
by pressing a door handle.
The indicator lamp in the button goes off.
►  Reactivate the full alarm system by locking
the vehicle using the remote control or by
pressing one of the front door handles.
The red indicator lamp in the button once again
flashes every second.
Triggering of the alarm
This is indicated by sounding of the siren and
flashing of the direction indicators for 30
seconds.
The interior volumetric and anti-tilt monitoring
functions remain active until the alarm has been
triggered ten times in succession.
When the vehicle is unlocked, rapid flashing of
the indicator lamp in the button indicates that the
alarm was triggered during your absence. When
the ignition is switched on, this flashing stops
immediately.
Failure of the remote control
To deactivate the monitoring functions:
►  Unlock the vehicle using the key in the driver's
door lock.
►  Open the door; the alarm is triggered.
►  Switch on the ignition; this stops the alarm.
The indicator lamp in the button goes off.
Locking the vehicle without
activating the alarm
►  Lock or deadlock the vehicle using the key
(integral to the remote control) in the driver's door
lock.
Automatic activation
(Depending on version)
The system is activated automatically 2 minutes
after the last door or the boot is closed.
►  To avoid triggering the alarm on entering the
vehicle, first press the unlocking button on the
remote control or unlock the vehicle using the
“Keyless Entry and Starting” system.
Malfunction
When the ignition is switched on, fixed
illumination of the red indicator lamp in the
button indicates a malfunction of the system.
Have it checked by a dealer or a qualified
workshop.
Electric windows
1. Left-hand front.
2. Right-hand front.
3. Left-hand rear.
4. Right-hand rear.
5. Deactivation of the electric window controls
located at the rear seats.
Locking of the rear doors (depending on
version).
Manual operation
►  To open/close the window, press/pull the
switch without passing the point of resistance;
the window stops as soon as the switch is
released.
Automatic operation
►  To open/close the window, press/pull the
switch past its resistance point: the window
opens/closes completely when the switch is
released.

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Operating the switch again stops the movement
of the window.
Window controls remain operational for
approximately 45 seconds after switching
off the ignition or after locking the vehicle.
After that time, the controls are disabled.
To reactivate them, switch on the ignition or
unlock the vehicle.
Anti-pinch
If the window meets an obstacle while rising, it
stops and immediately partially lowers again.
Deactivation of the rear
controls for the rear electric
windows
For children's safety, press switch 5 to
deactivate the rear electric windows
controls.
The indicator lamp for the button comes on,
accompanied by a message confirming activation.
With the ignition on, it remains lit, as long as the
child lock remains activated.
Use of the rear electric windows from the driver's
controls remains possible.
For versions fitted with an electric child
lock, this control also deactivates the
interior rear door controls.
For more information on the Child lock, refer to
the corresponding section.
Reinitialising the electric
windows
After reconnecting the battery, or in the event
of abnormal window movement, the anti-pinch
function must be reinitialised.
The anti-pinch function is disabled during the
following sequence of operations.
For each window:
►  Lower the window fully, then raise it; it will
rise in steps of a few centimetres each time the
control is pressed. Repeat the operation until the
window is fully closed.
►  Continue to pull the control upwards for at
least one second after the window reaches the
closed position.
If an electric window meets an obstacle
during operation, the movement of the
window must be reversed. To do this, press the
relevant switch.
When the driver operates the passengers’
electric window switches, it is important to
ensure that nothing can prevent the window
from closing properly.
It is important to ensure that passengers use
the electric windows correctly.
Pay particular attention to children when
operating windows.
Be aware of passengers and/or other persons
present when closing windows using the key or
the "Keyless Entry and Starting" system.

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Ease of use and comfort03
Cushion height and angle

►  Tilt the rear of the control upwards or
downwards to obtain the required height and
angle.
Front head restraints
Height adjustment

►  Upward: pull the head restraint up to the
desired position; the head restraint can be felt to
click into position.
►  Downward: press lug A to lower the head
restraint.
The adjustment is correct when the upper
edge of the head restraint is level with the
top of the head.
Removing a head restraint
►  Tilt the backrest to the rear to make it easier
to remove the head restraint.
►  Pull the head restraint fully up.
►  Press the lug A to release the head restraint
and remove it completely.
►  Stow the head restraint securely.
Refitting a head restraint
► Insert the head restraint rods into the guides
in the corresponding seat backrest.
►  Push the head restraint down as far as it will
go.
►  Press the lug A to release the head restraint
and push it down.
►  Adjust the height of the head restraint.
Never drive with the head restraints
removed; they should be in place and
adjusted for the occupant of the seat.
Additional adjustments
Electric lumbar adjustment

►  Press the + or - control to obtain the desired
lumbar support.
Massage function
(Driver’s seat only)

This function provides lumbar massage; it only
operates when the engine is running as well as in
STOP mode of the Stop & Start system.

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Ease of use and comfort03
Activation/Deactivation
► Press this button to activate/
deactivate the function.
Upon activation, the indicator lamp comes on.
The massage function is activated for a period of
one hour.
During this time, massage is performed in 6 cycles
of 10 minutes (6 minutes of massage followed by
a 4-minute break).
After one hour, the function is deactivated; the
indicator lamp goes off.
Heated seats



The function is active only with the engine
running.
On/Off
►  Press the button corresponding to your seat.
►  Each press changes the heating level; the
corresponding number of indicator lamps come
on.
►  To stop heating, press the button again until
all the indicator lamps are off.
The system status is memorised when the ignition
is switched off.
Do not use the function when the seat is
not occupied.
Reduce the heating intensity as soon as
possible.
When the seat and passenger compartment
have reached a satisfactory temperature,
switch the function off; reducing electricity
consumption in turn decreases fuel
consumption.
Prolonged use of heated seats is not
recommended for people with sensitive
skin.
There is a risk of burns for people whose
perception of heat is impaired (illness, taking
medication, etc.).
To keep the heated pad intact and to prevent a
short circuit:
–

Do no
t place heavy or sharp objects on the
seat.
–

Do no
t kneel or stand on the seat.
–

Do no
t spill liquids onto the seat.
–

Ne
ver use the heating function if the seat
is damp.
Steering wheel
adjustment


►  When stationary, pull the control to release
the steering wheel.
►  Adjust the height and reach to suit your driving
position.
►  Push the control lever to lock the steering
wheel.
As a safety measure, these adjustments
must only be carried out with the vehicle
stationary.
Mirrors
Door mirrors
Adjustment



►  Turn control A to the right or to the left to
select the corresponding mirror.
►  Move the control in any of the four directions
to adjust.
►  Return the control to the central position.
As a safety measure, the mirrors should
be adjusted to reduce the blind spots.
The objects observed are, in reality, closer than
they appear. Take this into account in order
to correctly judge the distance of vehicles
approaching from behind.
Manual folding
The mirrors can be folded manually (parking
obstruction, narrow garage, etc.).

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Ease of use and comfort03
Mirrors
Door mirrors
Adjustment



►  Turn control A to the right or to the left to
select the corresponding mirror.
►  Move the control in any of the four directions
to adjust.
►  Return the control to the central position.
As a safety measure, the mirrors should
be adjusted to reduce the blind spots.
The objects observed are, in reality, closer than
they appear. Take this into account in order
to correctly judge the distance of vehicles
approaching from behind.
Manual folding
The mirrors can be folded manually (parking
obstruction, narrow garage, etc.).
►  Turn the mirror towards the vehicle.
Electric folding
If the vehicle is so equipped, the mirrors can
be folded electrically from the inside, with the
vehicle parked and the ignition on:


► Move the control A down.
Electric unfolding
► From outside: unlock the vehicle using the
remote control or the Keyless Entry and Starting.
►  From inside: with the ignition on, move control
A upwards.
The automatic folding and unfolding of
the door mirrors with the remote control
can be set in the touch screen’s
Driving/Vehicle menu.
Demisting/Defrosting
If the vehicle is so equipped, demisting/
defrosting of the heated door mirrors is
performed when the heated rear screen is
switched on. For more information on Rear screen demisting/
defrosting, refer to the corresponding section.
Rear view mirror
Equipped with an anti-dazzle system, which
darkens the mirror glass and reduces the
nuisance to the driver caused by the sun,
headlights of other vehicles, etc.
Manual model
Day/night position

► 
Pull the lever to change to the anti-dazzle
"night” position.
►  Push the lever to change to the normal "day"
position.
Adjustment
►  Set the mirror to the normal “day” position.

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Ease of use and comfort03
Automatic "electrochrome" model

This system automatically and progressively
transitions between day and night modes, using a
sensor that measures the light entering from the
rear of the vehicle.
To ensure optimum visibility during your
manoeuvres, the mirror lightens
automatically when reverse gear is engaged.
Rear bench seat
Bench seat with fixed cushions and split folding
backrests (2/3-1/3) to adapt the boot load space.
Rear head restraints

They have two positions: – A
high position, for when the seat is in use:
►  Pull the head restraint fully up.
– A
low position, for stowing, when the seat is
not in use: ►  Press the lug A to release the head restraint
and push it down.
The rear head restraints can be removed.
Removing a head restraint

►  Release the backrest using control 1.
►  Tilt the backrest slightly forwards.
►  Pull the head restraint fully up.
►  Press the lug A to release the head restraint
and remove it completely.
Refitting a head restraint
►  Insert the head restraint rods into the guides
in the corresponding seat backrest.
►  Push the head restraint down as far as it will
go.
►  Press the lug A to release the head restraint
and push it down.
Never drive with passengers seated at the
rear when the head restraints are
removed; the head restraints should be in
place and in the high position.
The head restraint for the centre seat
and those for the outer seats are not
interchangeable.
Folding the backrests
Manoeuvring the seat backrests should
only be done when the vehicle is
stationary.
First steps:
►  Lower the head restraints.
►  If necessary, move the front seats forward.
►  Check that no person or object will interfere
with folding down the backrests (clothing,
luggage, etc.).
►  Check that the seat belts are free, not
engaged in the buckles. Release them so that the
backrest can be moved.


►  Press the backrest release grip 1.
►  Guide backrest 2 down to the horizontal
position.
When the backrest is released, the red
indicator is visible in the release grip.
Repositioning the backrests
First check that the outer seat belts are
lying vertically flat alongside the backrest
latching rings.

44Ease of use and comfort03
air outlets and the air extractor in the boot free
from obstructions.
► Do not cover the sunshine sensor located
on the dashboard; this sensor is used to
regulate the automatic air conditioning
system.
►  Operate the air conditioning system for at
least 5 to 10 minutes once or twice a month to
keep it in perfect working order.
►  If the system does not produce cold air,
switch it off and contact a dealer or a qualified
workshop.
When towing the maximum load on a steep
gradient in high temperatures, switching off
the air conditioning increases the available
engine power, enhancing the towing capacity.
Avoid driving for too long with the
ventilation off or with prolonged operation
of interior air recirculation. Risk of misting and
deterioration of the air quality!
If the interior temperature is very high
after the vehicle has stood for a long
time in the sunshine, air the passenger
compartment for a few moments.
Put the air flow control at a setting high
enough to quickly change the air in the
passenger compartment.
Condensation created by the air
conditioning results in a discharge of
water underneath the vehicle. This is perfectly
normal.
Servicing the ventilation and air
conditioning system
►  Ensure that the passenger compartment
filter is in good condition and have the filter
elements replaced regularly.
We recommend using a composite passenger
compartment filter. Thanks to its special
active additive, this type of filter helps to
purify the air breathed by the occupants
and keep the passenger compartment clean
(by reducing allergic symptoms, unpleasant
odours and greasy deposits).
►  To ensure correct operation of the
air conditioning system, have it checked
according to the recommendations in the
Maintenance and Warranty Guide.
Stop & Start
The heating and air conditioning systems
only operate when the engine is running.
Temporarily deactivate the Stop & Start
system to maintain a comfortable temperature
in the passenger compartment.
For more information on the Stop & Start, refer
to the corresponding section.
Manual air conditioning
Press the Climate button to display the
system controls page.


1. Temperature adjustment
2. Air flow adjustment
3. Air distribution adjustment
4. Air conditioning on/off
Temperature adjustment
►  Press one of the buttons 1 (- or +) to adjust the
temperature to your liking.
Air flow adjustment
►  Press one of the buttons 2 (- or +) or turn the
knob 2 to decrease or increase the speed of the
fan.
When the air flow is reduced to a minimum,
ventilation stops.
Air distribution adjustment
►  Press button 3 to adjust the air flow
distribution inside the passenger compartment.
Central and side air vents, footwells
Central and side air vents
Windscreen
Windscreen, footwells
Footwells
Air conditioning on / off
The air conditioning system is designed to
operate effectively in all seasons, with the
windows closed.
It is used to:
– lower the temperature in summer,
– increase the effectiveness of the demisting in
winter, above 3°C.
►  Press button 4 to activate/deactivate the air
conditioning system.
Air conditioning does not operate when
the air flow is disabled.
To obtain cool air more quickly, enable interior
air recirculation for a brief period. Then return
to the intake of exterior air.
Switching off the air conditioning may result in
some discomfort (humidity or misting).