reset CITROEN DS3 CROSSBACK 2020 Owner's Manual

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202DS CONNECT NAV12
the DS CONNECT BOX solution, or else a
"network connection provided by the user" via
a smartphone,
In both cases, the system is automatically
connected to the Internet, if network coverage
permits.
Press Navigation to display the main page.
Press the "MENU" button to access the secondary
page.
Select "Search".
Press on the mode shown in the bottom right of
the screen (On-Board or Connected) to change
"Database".
Select the "Database" in "On-Board" mode
(integrated into the map), or in
"Connected" mode (connected to the Internet).
Press the back arrow to confirm.
Enter an address or key words for your
destination (POI).
Press "OK" to start the search.
Select the "On the route", "Around the
vehicle" or "At destination" tab to refine
your search.
Select the desired address to calculate the route.
To a point on the map
Press Navigation to display the main page.
If you do not confirm the house number,
the navigation system will show one end
of the street.
Press the "MENU" button to access the secondary
page.
Select "Enter address".
Then
Select the Country
Select the keyboard “language”.
Change the keyboard "type" according to
the selected "language": ABCDE; AZERTY;
QWERTY or QWERTZ.
Enter the "City", the "Street" and the
"Number", and confirm by pressing on the
displayed suggestions.
Press "OK" to select the "Guidance
criteria".
And/or
Select "See on map" to choose the
"Guidance criteria".
Press "OK" to start guided navigation.
Zoom in/out using the touch buttons or
with two fingers on the screen.
To a recent destination
Press Navigation to display the main page.
Press the "MENU" button to access the secondary
page.
Select "My destinations".
Select the "Recent” tab.
Select the address chosen in the list to display the
"Guidance criteria”.
Press "OK" to start guided navigation.
Select "Position" to see the point of
arrival on the map.
To "Home" or "My work"
Press Navigation to display the main page.
Press the "MENU" button to access the secondary
page.
Select "My destinations".
Select the "Preferred” tab.
Select "Home".
Or
Select "My work".
Or
Select a preset favourite destination.
To a contact
Press Navigation to display the main page.
Press the "MENU" button to access the secondary
page.
Select "My destinations".
Select the "Contact” tab.
Select a contact in the list to start guided
navigation.
To points of interest (POI)
Guided method:
Points of interest (POI) are listed in different
categories.
Press Navigation to display the main page.
Press the "MENU" button to access the secondary
page.
Select "Points of interest".
Select the "Travel", "leisure",
"Commercial", "Public" or "Geographic”
tab.
Or
Select "Search" to enter the name and
address of a POI.
Press "OK" to calculate the route.
Or
Intuitive method:
You can only select this method in order to
use the service if a network connection is
active; this may be either a "network
connection provided by the vehicle", if you use

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209DS CONNECT NAV12
Select the "Settings" tab to change the system’s
network name and password.
Press "OK" to confirm.
To protect against unauthorised access
and to make all systems as secure as
possible, the use of a security code or a
complex password is recommended.
Managing connections
Press Connect-App to display the main
page.
Press the "OPTIONS" button to access the
secondary page.
Select "Manage connection".
With this function, you can view the access to
connected services, the availability of connected
services and modify the connection mode.
Radio
Selecting a station
Press Radio Media to display the main
page.
Press "Frequency".
Press one of the buttons to perform an
automatic search for radio stations.
Or
Move the slider to manually search for
frequencies up or down.
OrPress Radio Media to display the main
page.
Press the "OPTIONS" button to access the
secondary page.
Select "Radio stations" on the secondary
page.
Press "Frequency".
Enter the values using the virtual keypad.
First enter the units then click on the
decimals field to enter the figures after the
decimal point.
Press "OK" to confirm.
Radio reception may be affected by the
use of electrical equipment not approved
by the Brand, such as a USB charger connected
to the 12 V socket.
The exterior environment (hills, buildings,
tunnels, basement car parks, etc.) may
block reception, including in RDS mode. This
phenomenon is perfectly normal in the context
of radio wave transmission, and in no way
indicative of an audio system malfunction.
Presetting a station
Select a radio station or frequency.
(refer to the corresponding section)
Press "Presets".
Make a long press on one of the buttons to
preset the station.
Changing the waveband
Press Radio Media to display the main
page.
To change the waveband, press "Band…",
displayed at the bottom right of the screen.
Activating/Deactivating RDS
RDS, if activated, allows you to continue listening
to the same station by automatic retuning to
alternative frequencies.
Press Radio Media to display the main
page.
Press the "OPTIONS" button to access the
secondary page.
Select "Radio settings".
Select "General".
Activate/deactivate "Station follow".
Press "OK" to confirm.
RDS station tracking may not be available
nationwide, as many radio stations do not
cover 100 % of the country. This explains the
loss of reception of the station during a
journey.
Displaying text information
The "Radio Text" function displays information
transmitted by the radio station relating to the
station or the currently playing song.

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215DS CONNECT NAV12
Treble sound settings are different and
independent for each audio source.
Activate or deactivate "Loudness".
The "Position” settings (All passengers, Driver
and Front only) are common to all sources.
Activate or deactivate "Touch tones", "Volume
linked to speed" and "Auxiliary input".
Onboard audio: Arkamys Sound Staging©
optimises the sound distribution inside
the passenger compartment.
Configuring profiles
Press Settings to display the main page.
Press the "OPTIONS" button to access the
secondary page.
Select "Setting of the profiles".
Select "Profile 1", "Profile 2", "Profile 3” or
"Common profile".
Press this button to enter a name for the
profile using the virtual keypad.
Press "OK" to confirm.
Press this button to add a photograph to
the profile.
Insert a USB memory stick containing the
photograph in the USB port.
Select the photograph.
Press "OK" to accept the transfer of the
photograph.
Press "OK" again to save the settings.
The location for the photograph is square;
the system reshapes the original
photograph if in another format.
Press this button to reset the selected
profile.
Resetting the selected profile activates
the English language by default.
Select a "Profile" (1 or 2 or 3) to link "Audio
settings" with it.
Select "Audio settings".
Then select "Ambience", "Position"; "Sound",
"Voice" or "Ringtone".
Press "OK" to save the selected profile’s
settings.
Modifying system settings
Press Settings to display the main page.
Press the "OPTIONS" button to access the
secondary page.
Select "Screen configuration".
Select "Animation".
Activate or deactivate:Automatic scrolling
Select "Brightness".
Move the slider to adjust the brightness of
the screen and/or the instrument panel.
Press Settings to display the main page.
Press the "OPTIONS" button to access the
secondary page.
Select "System settings".
Select "Units" to change the units of distance,
fuel consumption and temperature.
Select "Factory settings" to restore the initial
settings.
Resetting the system to "Factory
settings" activates English and degrees
Fahrenheit and deactivates summer time.
Select "System info" to display the versions of the
various modules installed in the system.
Selecting the language
Press Settings to display the main page.
Press the "OPTIONS" button to access the
secondary page.
Select "Languages" to change the
language.
Setting the date
Press Settings to display the main page.
Press the "OPTIONS" button to access the
secondary page.

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217DS CONNECT NAV12
► Activate the audible warning in the
"Navigation" menu and check the voice volume in
the sound settings.
The system does not suggest a detour around an
incident on the route.
The route settings do not take account of TMC
messages.
►  Configure the "Traffic info " function in
the route settings list (Without, Manual or
Automatic).
I receive a warning about a "Danger area" that is
not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
►  Zoom the map to show the exact location
of the "Danger area". You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Certain traffic jams along the route are not
indicated in real time.
On starting, a few minutes may elapse before the
system begins to receive traffic information.
►  Wait until traffic information is being received
correctly (traffic information icons shown on the
map).
In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
This is perfectly normal. The system is dependent
on the traffic information available. The altitude is not displayed.
On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly.
► 
Wait until the system has started up
completely so that there is GPS coverage by at
least 4 satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is dependent
on the GPS signal reception conditions.
My navigation is no longer connected.
During start-up and in certain geographical areas,
the connection may be unavailable.
►  Check that the online services are activated
(settings, contract).
Radio
The reception quality of the tuned radio station
gradually deteriorates or the station presets are
not working (no sound, 87.5 MHz is displayed,
etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►  Activate the "" function by means of the short-
cut menu to enable the system to check whether
there is a more powerful transmitter in the
geographical area.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park). ► 
Have the aerial checked by a dealer.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is not
indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information in
place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►  Press the "Update list" button in the "Radio
stations” secondary menu.Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►  Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
There may be an extended pause after inserting a
USB stick.

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218DS CONNECT NAV12
The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
Some characters in information about the
currently playing media may not be displayed
correctly.
The audio system is unable to process certain
types of character.
► Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►  Start playback from the device.
Track names and playing times are not displayed
on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
►  Check that the telephone has Bluetooth
switched on.
►  Check in the telephone settings that it is
"visible to all".
►  Deactivate then reactivate the telphone’s
Bluetooth function.
The Bluetooth telephone is not compatible with
the system. ► 
You can check that your telephone is
compatible on the Brand's website (services).
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
►  Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
Ambient noise affects the quality of the telephone
call.
►  Reduce the ambient noise level (close
windows, reduce ventilation, slow down, etc.).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
►  Select "Display SIM card contacts" or "Display
telephone contacts".
The contacts are not listed in alphabetical order.
Some telephones offer display options. Depending
on the settings chosen, contacts can be
transferred in a specific order.
►  Modify the telephone directory display
settings.
The system does not receive SMS.
SMS text messages cannot be sent to the system
in Bluetooth mode.
Settings
When the treble and bass settings are changed,
the ambience is deselected.
When the ambience is changed, the treble and
bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►  Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►  Modify the balance setting or the distribution
setting to obtain the desired sound quality.
There is a difference in sound quality between
audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
►  Check that the sound settings are appropriate
to the sources listened to. We recommend setting
the sound functions (Bass:, Treble:, Balance) to
the middle position, setting the musical ambience
to "None", setting loudness correction to "Active"
in USB mode and "Inactive" in Radio mode.
►  In all cases, after applying sound settings,
adjust the volume level on the portable device (to

Page 225 of 244

223
Alphabetical index
Maintenance (advice) 131, 146
Maintenance, routine
95, 142
Manoeuvring aids (recommendations)

94
Map reading lamps

51–52
Markings, identification

172
Massage function

39–40
Mat

51, 95
Memorising a speed

102
Menu

189
Menu, main

24
Menus (audio)

174–175, 184–185, 196–197
Menu short cuts

24
Messages

214
Messages, quick

214
Mirror, rear view

41
Mirrors, door

41, 47, 113
Mirror, vanity

49
Misfuel prevention

130
Motor, electric

5, 82, 130, 171
Mountings, ISOFIX

75
N
Navigation 202–204
Navigation, connected
204–206
Net, high load retaining

53
O
Obstacle detection 117
Oil change
141
Oil consumption

141
OIl, engine

141
On-board tools 53, 148–150
Opening the bonnet
139
Opening the boot

29, 34
Opening the doors

29, 33–34
Opening the windows

27
P
Pads, brake 143
Paint
147, 172
Paint colour code

172
Parcel shelf, rear

53
Park Assist

121
Parking brake

143
Parking brake, electric

83–85
Parking sensors, audible and visual

117
Parking sensors, front

118
Parking sensors, rear

117
Personalisation

9–10
Plates, identification

172
Player, Apple®

177, 188
Player, Apple®

211
Player, USB

177, 187, 210
Port, USB

49, 177, 187, 206, 210
Power

19
Power indicator

19
Pressures, tyres

143, 152
Pre-tensioning seat belts

69
Priming the fuel system

148
Profiles

192, 215
Protecting children

70, 72–76
Puncture

150, 152
R
Radar (warnings) 94
Radio
175–176, 185, 187, 209
Radio, digital (Digital Audio
Broadcasting - DAB)

176, 187–188, 210
Range, AdBlue

18, 142
RDS

176, 186, 209
Rear screen, demisting

47
Recharging the battery

163–164
Recirculation, air

47
Recovery

165–167
Reduction of electrical load

139
Regeneration of the particle filter

143
Reinitialisation of the under-inflation
detection system

94
Reinitialising the remote control

33
Reminder, lighting on

54
Remote control

27, 29–31
Removing a wheel

153–154
Removing the mat

51
Replacing bulbs

155–158
Replacing fuses

159–161
Replacing the air filter

142
Replacing the oil filter

143
Replacing the passenger compartment
filter

142
Reservoir, screenwash

142
Reset trip

22
Rev counter

9
Reversing camera

95, 118–119
Reversing lamp

158
Roof bars

137–138
Running out of fuel (Diesel)

148

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