electro CITROEN JUMPY 2018 User Guide

99
Safety
5Horn

► Press the central part of the steering wheel.
Pedestrian horn (Electric)
This system alerts pedestrians that the vehicle is approaching.
The pedestrian horn operates once the vehicle
is moving and at speeds of up to 19 mph
(30
km/h), in forward or reverse gear.
This function cannot be deactivated.
Malfunction
In the event of a malfunction, this warning
lamp lights up on the instrument panel.
Have it checked by a CITROËN dealer or a
qualified workshop.
Electronic stability control
(ESC)
The electronic stability control programme includes the following systems:
–

Anti-lock braking system (ABS) and Electronic
brake force distribution (EBFD).
–


Emergency braking assistance (EBA).
–


Anti-slip regulation (ASR).
–


Dynamic stability control (DSC).
–


Intelligent traction control.
–


T
railer stability assist (TSA).
Anti-lock braking system (ABS)/Electronic brake force
distribution (EBFD)
These systems enhance the vehicle’s stability
and handling during braking, and enable greater
control while cornering, particularly on poor or
slippery road surfaces.
ABS prevents wheel locking in the event of
emergency braking.
Electronic brake force distribution (EBFD)
manages overall braking pressure on each
individual wheel.
►

When braking in an emergency
, depress
the pedal very firmly and maintain this
pressure.
Normal operation of the ABS may make
itself felt by slight vibrations of the brake
pedal.
The fixed illumination of this warning lamp signals that there is a fault with the ABS.
The vehicle retains conventional braking. Drive
carefully at a moderate speed.
Have it checked by a CITROËN dealer or a
qualified workshop.
This warning lamp, when lit together with the STOP and ABS warning lamps,
accompanied by a message and an audible
signal, indicates an EBFD malfunction.
You must stop the vehicle.
Stop as soon as it is safe to do so and switch off
the ignition.
Contact a CITROËN dealer or a qualified
workshop.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
After an impact
Have it checked by a CITROËN dealer or
a qualified workshop.
Emergency braking
assistance (EBA)
In an emergency, this system enables you
to reach the optimum braking pressure more
quickly and therefore reduce the stopping
distance.
It is triggered in relation to the speed at which
the brake pedal is pressed. This is felt by a

100
Safety
reduction in the resistance of the pedal and an
increase in braking efficiency.
Anti-slip regulation (ASR)/Dynamic stability control
(DSC)
Anti-slip regulation (or traction control) optimises
traction by using engine braking and by applying
the brakes on the driving wheels to avoid one
or more wheels spinning. It also enhances the
vehicle's directional stability.
If there is a difference between the vehicle’s
trajectory and the path desired by the driver, the
dynamic stability control system automatically
uses engine braking and the brakes on one or
more wheels to return the vehicle to the desired
path, within the limits of the laws of physics.
These systems are activated automatically every
time the vehicle is started.
These systems are activated in the event of a problem with grip or trajectory
(confirmed by this warning lamp flashing on the
instrument panel).
Deactivation/Reactivation
In exceptional conditions (moving a vehicle that
is bogged down in mud, stuck in snow, on loose
soil, etc.), it may prove useful to deactivate the
DSC/ASR systems, so that the wheels can move
freely and regain grip.
However, it is recommended that the systems be
reactivated as soon as possible.
Only the ASR system can be deactivated
from the touch screen.
Deactivating using the button or Advanced
Grip Control
Press this button or turn the thumbwheel
to this position.
The indicator lamp in the button or thumbwheel
comes on: the DSC/ASR systems no longer
have an effect on engine operation.
Deactivating using the touch screen
In the "Driving/Vehicle" menu, deactivate
the ASR system.
A confirmation message is displayed and this warning lamp on the instrument panel
comes on.
The ASR system no longer acts on the operation
of the engine.
Reactivating using the button or Advanced
Grip Control
Press this button.
Or
Turn the thumbwheel to this position.
The indicator lamp in the button or thumbwheel
goes off.
Reactivating using the touch screen
In the "Driving/Vehicle" menu, activate
the ASR system.
A confirmation message is displayed and this warning lamp on the instrument panel
goes off.
These systems are reactivated automatically
every time the ignition is switched off, or at
speeds over 31 mph (50
km/h).
Below 31 mph (50
km/h), these systems must be
reactivated manually.
Malfunction
In the event of a malfunction, this warning
lamp lights up on the instrument panel,
accompanied by the display of a message and
an audible signal.
Have it checked by a CITROËN dealer or a
qualified workshop.
ASR/DSC
These systems enhance safety during
normal driving, but should not encourage
the driver to take extra risks or drive at high
speed.
It is in conditions of reduced grip (rain, snow,
ice) that the risk of loss of grip increases. It
is therefore important for your safety to keep
these systems activated in all conditions, and
particularly in difficult conditions.
Correct operation of these systems depends
on compliance with the manufacturer's
recommendations relating to the wheels
(tyres and rims), braking and electronic
components, as well as the assembly and
repair procedures provided by CITROËN
dealers.
In order to ensure that these systems remain
effective in wintry conditions, the use of snow

101
Safety
5or all-season tyres is recommended. All four
wheels must be fitted with tyres approved for
your vehicle.
All tyre specifications are listed on the
tyre/paint label. For more information
on Identification markings, refer to the
corresponding section.
Intelligent traction control
("Snow motion")
(Depending on version)
The intelligent traction control system helps
improve grip when driving on snow.
This system detects situations of poor surface
grip that could make it difficult to move off
or make progress on deep fresh snow or
compacted snow.
In these situations, the system limits the amount
of wheel spin to provide the best traction and
trajectory control for the vehicle.
The use of winter tyres is strongly recommended on slippery surfaces.
Trailer stability assist (TSA)
When towing, this system reduces the risk of the
vehicle or trailer snaking.
Operation
The system is activated automatically when the
ignition is switched on.
The electronic stability control system (ESC)
must not have any faults.
The vehicle speed must be between 37 and 99
mph (60 and 160
km/h).
If the system detects that the trailer is
snaking, it applies the brakes to stabilise
the trailer and reduces engine power, if
necessary, to slow the vehicle (indicated by the
flashing of this warning lamp on the instrument
panel and the brake lamps coming on).
For information on weights and towed loads,
refer to the Engine technical data and towed
loads section or your vehicle’s registration
certificate.
To ensure safe driving with a Towing device,
refer to the corresponding section.
Malfunction
If a fault occurs, this warning lamp lights
up on the instrument panel, accompanied
by a message and an audible signal.
To continue towing a trailer, reduce speed and
drive carefully!
Have it checked by a CITROËN dealer or a
qualified workshop.
The trailer stability control system provides an extra safety feature under
normal driving conditions, when following the
recommendations for use of trailers and
current legislation in force in your country. It
must not encourage the driver to take extra
risks, such as using a trailer in unsuitable
conditions of operation (e.g. excessive load,
exceeded nose weight, worn or under-inflated
tyres, faulty braking system) or driving at
excessive speed.
In certain cases, the system may not detect
trailer snaking, particularly with a light trailer
.
When driving on slippery or poor surfaces, the
system may not be able to prevent sudden
trailer snaking.
Advanced Grip Control
(Depending on version)
A special, patented traction control system,
which improves driveability on snow, mud and
sand.
This system, optimised for operation in a range
of conditions, enables you to manoeuvre in most
slippery conditions (encountered during normal
passenger car use).
When combined with all-season Peak Mountain
Snow Flake tyres, this system offers a
compromise between safety, grip and driveability.
The accelerator pedal should be pressed
sufficiently to allow the system to harness the
power of the engine. Operation at high engine
speeds is completely normal.
A five-position selector knob allows you to
choose the setting best suited to the driving
conditions encountered.

106
Safety
Airbags
General information
System designed to help improve the safety
of the occupants sitting in the front seats and
the rear outer seats, in the event of a violent
collision. The airbags supplement the action
of the seat belts equipped with a force limiting
system.
Electronic detectors record and analyse the
front and side impacts sustained in the impact
detection zones:
–
In the event of violent impact, the airbags
deploy instantly and help better protect the
occupants of the vehicle; immediately after the
impact, the airbags deflate rapidly in order not
to hinder the visibility or the possible exit of the
occupants.
–


In the event of a slight impact, a rear impact
and under certain rollover conditions, the airbags
may not deploy; only the seat belt helps to
protect you in these situations.
The seriousness of the impact depends on the
nature of the obstacle and the speed of the
vehicle at the moment of collision.
The airbags do not operate when the
ignition is switched off.
This equipment will only deploy once. If a
second impact occurs (during the same or a
* For more information on Deactivating the front passenger airbag, refer t\
o the corresponding section.
subsequent accident), the airbag will not be
deployed again.
Impact detection zones
A. Front impact zone
B. Side impact zone
When one or more airbags are deployed,
the detonation of the pyrotechnic charge
incorporated in the system makes a noise and
releases a small quantity of smoke.
This smoke is not harmful, but sensitive
individuals may experience irritation.
The detonation noise associated with the
deployment of one or more airbags may result
in a slight loss of hearing for a short time.
Front airbags

This system protects the driver and front
passenger in the event of a serious front impact,
limiting the risk of head and chest injury.
The driver's airbag is fitted in the centre of the
steering wheel; the front passenger airbag is
fitted in the dashboard above the glove box.
Deployment
They are deployed, except for the front
passenger airbag if it is deactivated*, in the
event of a violent front impact applied to all or
part of front impact zone A.
The front airbag inflates between the chest and
head of the front occupant of the vehicle and
the steering wheel, on the driver's side, and the
dashboard, on the passenger's side, to cushion
their forward movement.

133
Safety
5

Locking/Unlocking
► Rotate the control located on the edge of the
side door up
to lock it, or down to unlock it.
Electric child lock
Remote control system to
prevent opening of the rear
doors (sliding side door(s), side-
hinged rear doors or tailgate
(depending on version)) using
their interior controls.
This control prevents the opening of the rear
doors using their interior handles and the use of
the rear electric windows.
Activation/Deactivation



► With the ignition on, press this button to
activate/deactivate the child lock.
A
message is displayed, confirming activation/
deactivation of the child lock.
When the indicator lamp is on, the child lock is
activated.
In the event of a serious impact, the
electric child lock is deactivated
automatically.
Any other status of the indicator lamp indicates a malfunction of the electric
child lock.
With the child lock activated, it is still
possible to open the doors from outside.
This system is independent and in no circumstances does it take the place of
the central locking control.
Check the status of the child lock each time
you switch on the ignition.
Always keep the electronic key with you when
leaving the vehicle, even for a short time.
In the event of a serious impact, the electric
child lock is switched off automatically to
permit the exit of the rear passengers.
Child lock on rear
windows
This mechanical system
prevents opening of the left-
hand and/or right-hand rear side
windows.


► The system is locked/unlocked using the
remote control key or the back-up key for the
Keyless Entry and Start system.

136
Driving
temperature. The fan’s cooling capacity does not
increase with engine speed.
►
Reduce speed and lower the engine speed to
limit the amount of heating produced.
►


Pay constant attention to the coolant
temperature.
If this warning lamp and the
STOP warning lamp come
on, stop the vehicle and switch off the engine as
soon as possible.
Brakes
Using the engine brake is recommended to limit
the overheating of the brakes. Braking distances
are increased when towing a trailer.
Side wind
Bear in mind that the vehicle will be more
susceptible to wind when towing.
Anti-theft protection
Electronic immobiliser
The remote control contains an electronic chip
which has a special code. When the ignition is
switched on, this code must be recognised in
order for starting to be possible.
A few seconds after switching off the ignition,
this system locks the engine control system,
therefore preventing the engine from being
started in the event of a break-in.
In the event of a fault, you are informed
by illumination of this warning lamp, an
audible signal and a message on the screen.
The vehicle will not start; contact a CITROËN
dealer as soon as possible.
Starting/switching off the
engine
Starting
The parking brake must be applied.
►

W

ith a manual gearbox, place the gear
lever in neutral, fully depress the clutch pedal
and keep the pedal down until the engine starts.
►

W

ith an automatic gearbox, place the
selector in position P then depress the brake
pedal.
With the conventional key / With the
remote control key
1. Stop position.
2. Ignition on position.
3. Starting position.
►

Insert the key into the ignition switch.
The
system recognises the starting code.
►

Unlock
the steering column by simultaneously
turning the steering wheel and the key.
In certain circumstances, you may have
to turn the steering wheel firmly to move
the wheels (if the wheels are against a kerb,
for example).
►

T

urn the key to position 2, Ignition On, to
activate the engine pre-heating system.
► Wait until this warning lamp goes off in
the instrument panel, then turn the key to
position 3 without pressing the accelerator pedal,
to operate the starter motor until the engine

139
Driving
6steering column automatically unlocks (you may
hear a sound and feel the steering wheel move).
Switching off
► If using a conventional or remote control
key , turn the key fully to position 1 (Stop).
►

If using Keyless Entry and Start, press the
"

START/STOP" button.
Before exiting the vehicle, check that:
–

The drive selector is in mode P

.
–
The READY indicator lamp is off.
The drive selector moves automatically
to mode P when the motor is switched off
or when the driver's door is opened.
If the driver's door is opened while the
required conditions for switching off are
not met, an audible signal is emitted,
accompanied by the display of a warning
message.
Special case with Keyless
Entry and Start
Switching on the ignition without
starting the engine
With the "Keyless Entry and Start"
electronic key inside the vehicle, pressing
the "START/STOP" button, without depressing
any of the pedals , allows the ignition to be
switched on. ►

Press this button again to switch off the
ignition and allow the vehicle to be locked.
Back-up starting
A back-up reader is fitted to the steering column,
to enable the engine to be started if the system
fails to detect the key in the recognition zone, or
if the battery in the electronic key is flat.


► Place and hold the remote control against the
back-up reader .
►

W
ith a manual gearbox, place the gear lever
in neutral, then fully depress the clutch pedal.
►

W
ith an automatic gearbox or a drive
selector, select mode
P, then depress the brake
pedal.
►

Press the "
START/STOP" button.
The engine starts.
Remote control not recognised
If the remote control is no longer in the
recognition zone, a message appears on the
instrument panel when closing a door or trying to
switch off the engine.
►

Press the "
START/STOP" button for about
3 seconds to confirm switching off the engine,
then contact a CITROËN dealer or a qualified
workshop.
Forced switch-off (also called
Back-up switch-off)
In case of emergency only, the engine can be
switched off without conditions (even when
driving).
►

T
o do this, press and hold the " START/
STOP" button for about 5 seconds.
In this case, the steering column locks as soon
as the vehicle stops.
"Key off" mode
"Key off" mode allows you to lock the vehicle
while leaving the engine running without the
key or Keyless Entry and Start being inside the
vehicle.
This mode allows electrical devices to continue
operating to ensure thermal comfort, vehicle
security and operation of the vehicle systems
needed for the task.



KEY OFF

► To activate or deactivate this mode, press this
button (the button's indicator lamp is on when
the mode is activated).

144
Driving
– depress the clutch pedal.
Gear shift indicator
(Depending on engine)
This system is designed to reduce fuel
consumption by recommending the most suitable
gear.
Operation
Depending on the driving situation and
the vehicle's equipment, the system may
recommend skipping one or more gears.
Gear engagement recommendations are
not to be considered mandatory. Indeed, the
configuration of the road, the traffic density and
safety remain determining factors when choosing
the best gear. Therefore, the driver remains
responsible for deciding whether or not to follow
the system’s advice.
The system cannot be deactivated.
On certain BlueHDi Diesel versions with a
manual gearbox, the system may suggest
shifting into neutral ( N is displayed on the
instrument panel) so that the engine can go into
standby (STOP mode of
Stop & Start), in certain
driving conditions.
With an automatic gearbox, the system is
only active in manual operation.
The information appears on the instrument panel, in the form of an "up" or
"down" arrow and the recommended gear.
The system adapts the gear change instructions according to the driving
conditions (e.g.
slope, load) and driving style
(e.g.
power demand, acceleration, braking).
The system never suggests:
–

engaging first gear
.
–

engaging reverse gear
.
Automatic gearbox
Automatic 6 or 8-speed gearbox, with electronic management of gear changes. It also offers a
manual mode with sequential gear changes
via control paddles located behind the steering
wheel.
Gear selector
To turn the gear selector in complete safety, it is recommended that you keep
your foot on the brake pedal.
P. Park.
R. Reverse.
N. Neutral.
D. Drive (automatic operation).
M. Manual (manual operation with sequential
changing of the gears).
Position N can be used in traffic jams or
in a car wash tunnel.

161
Driving
6► Press button 2-SET- or 3-SET+ to activate
cruise control and save a speed setting when
the vehicle has reached the desired speed; the
vehicle’s current speed is saved as the speed
setting.
►

Release the accelerator pedal.
►


Pressing button 4-II

temporarily pauses the
function (pause).
►

Pressing button 4-II

again resumes operation
of the cruise control (ON).
Cruise control can also be paused
temporarily:
–

by pressing the brake pedal.
–


by pressing the clutch pedal with a manual
gearbox (depending on the engine fitted).
–


automatically
, if the electronic stability
control (ESC) system is triggered.
Changing the cruise speed
setting
The cruise control must be active.
To change the cruise speed setting, based on
the vehicle’s current speed:
►

For steps of +/- 1
mph (1 km/h), briefly
press
2-SET- or 3-SET+ repeatedly.
►

For steps of +/- 5
mph (5 km/h), press and
hold
2-SET- or 3-SET+.
Pressing and holding 2-SET - or 3-SET+
results in a rapid change in the speed of
the vehicle.
As a precaution, we recommend setting a cruise speed fairly close to the current
speed of your vehicle, to avoid any sudden
acceleration or deceleration of the vehicle.
To change the cruise speed setting using memorised speed settings and from the touch
screen:
►

Press
5-MEM to display the memorised
speed settings.
►

Press the touch screen button for the desired
speed setting.
The selection screen closes after a few
moments.
This setting becomes the new cruise speed.
T

o change the cruise speed setting using the
speed suggested by the Road signs recognition
function displayed on the instrument panel:
►

Press
5-MEM once; a message is displayed,
confirming the memorisation request.
►

Press
5-MEM again to save the suggested
speed.
The new speed setting value is displayed on the
instrument panel.
Temporarily exceeding the
programmed speed
If needed (when overtaking, for example),
it is possible to exceed the programmed
speed by pressing the accelerator pedal.
Cruise control is temporarily deactivated and the
programmed speed displayed flashes.
To return to the programmed speed, simply
release the accelerator pedal.
Once the vehicle has returned to the
programmed speed, cruise control takes over
again and the programmed speed setting stops
flashing.
When descending a steep hill, the cruise
control system cannot prevent the
vehicle from exceeding the programmed
speed.
You may have to brake to control the speed of
your vehicle. In this case, the cruise control is
automatically paused.
To activate the system again, with the vehicle
speed above 25 mph (40
km/h), press button
4.
Switching off
► Turn the thumbwheel 1 to the "0” position: the
cruise control information disappears from the
screen.
Malfunction

In the event of a malfunction, dashes are
displayed flashing and then fixed instead of the
speed setting.
Have it checked by a CITROËN dealer or a
qualified workshop.

180
Practical information

This label is intended solely for use by firefighters and maintenance services in
the event of any work on the vehicle.
No other person must touch the device shown
on this label.
In the event of an accident or impact
to the vehicle’s underbody
In these situations, the electrical
circuit or the
traction battery can be seriously damaged.
Stop as soon as it is safe to do so and switch
off the ignition.
Contact a CITROËN dealer or a qualified
workshop.
In the event of exposure to a fire
Immediately exit and evacuate all
passengers from the vehicle. Never attempt
to fight the fire yourself - risk of electrocution!
You must immediately contact the emergency
services, informing them that the incident
involves an electric vehicle.
When washing
Before washing the vehicle, always
check that the charging flap is closed
correctly.
Never wash the vehicle while the battery is
on charge.
High-pressure washing
To avoid damaging the electrical
components, it is expressly prohibited to
use high-pressure washing in the engine
compartment or under the body.
Do not use a pressure greater than 80 bar
when washing the bodywork.
Never allow water or dust to enter the
connector or charging nozzle - risk of
electrocution or fire!
Never connect / disconnect the charging
nozzle or cable with wet hands - risk of
electrocution!
Traction battery
This battery stores the energy that powers
the electric motor and the thermal comfort
equipment in the passenger compartment. It is
discharged during use, and must therefore be
regularly recharged. There is no need to wait
for the traction battery to fall to its reserve level
before recharging.
The range of the battery may vary according
to the type of driving, the route, the use of
thermal comfort equipment and the ageing of its
components.
The lifespan of the traction battery depends on multiple factors, such as
climatic conditions, distance travelled and
how often it has been fast-charged.
To preserve the mileage of your vehicle and the durability of your traction battery,
CITROËN recommends that you:
–

Do not fully charge the battery of your
electric vehicle daily (charge the traction
battery below 80% as often as possible).
–


Do not completely discharge the battery
.
–

Do not store the vehicle for a long period
of non-use (more than 12

hours) when the
traction battery has a low or high charge level.
Prefer a charge level between 20 and 40%.
–

Limit the use of fast charging.
–


Do not expose the vehicle to temperatures
below -30°C and above +60°C for more than
24


hours.
–

A

void charging the vehicle at negative
temperatures (except if the vehicle ran more
than 20
minutes) or above +30°C.
–

Do not use the vehicle's traction battery as
a generator of energy

.
–

Do not use a generator to recharge your
vehicle's traction battery

.