CITROEN JUMPY 2023 Owner's Guide

29
Access
2

► Keep this button 1 pulled while removing
key 2 from the housing.
If the alarm is activated, the audible
signal triggered on opening a door with
the key (integral with the remote control) will
stop when the ignition is switched on.
Once the built-in key is ejected, always
keep it with you to be able to carry out
the corresponding back-up procedures.
"Keyless Entry and Start" on your
person


It allows the unlocking, locking and starting of the
vehicle while carrying the remote control on your
person in recognition zone " A".
In the ignition on (accessories) position,
with the "START/STOP" button, the
hands-free function is deactivated and it is
impossible to open the doors.
For more information on Starting/switching
off the engine,
Keyless Entry and Start and
in particular the "ignition on" position, refer to
the corresponding section.
Locating the vehicle
This function helps you to spot your vehicle from
a distance, with the vehicle locked:
–

The direction indicators flash for approximately
10 seconds.
–


The courtesy lamps come on.
► Press this button.
Remote operation of lighting
If fitted to the vehicle.A short press on this button switches on
the lighting remotely (lighting of
sidelamps, dipped beam headlamps and number
plate lamps).
A second press on the button before the end of
the timed period cancels the remote lighting.
Advice
Remote control
The remote control is a sensitive, high-
frequency device; avoid handling it in your
pocket, due to the risk of unintentionally
unlocking the vehicle.
Avoid pressing the remote control buttons
while out of range of the vehicle, due to
the risk of rendering the remote control
inoperative. It would then be necessary to
reset it.
The remote control does not work
when the
key is in the ignition switch, even when the
ignition is switched off.
Anti-theft protection
Do not modify the electronic vehicle
immobiliser, as this might result in
malfunctions.
For vehicles with a key ignition switch,
remember to remove the key and turn the
steering wheel to engage the steering lock.
Locking the vehicle
Driving with the doors locked could make
it more difficult for the emergency services
to enter the passenger compartment in an
emergency.
As a safety precaution, remove the key from
the ignition or take the electronic key with you
when leaving the vehicle, even for a short
time.

30
Access
Purchasing a second-hand vehicle
Have the key codes memorised by a
CITROËN dealer, to ensure that the keys in
your possession are the only ones able to
start the vehicle.
To preserve the battery charge in the electronic key and the vehicle's battery,
the "hands-free" functions are set to
hibernation mode after 21 days without use.
To restore these functions, press one of the
remote control buttons or start the engine with
the electronic key in the reader.
For more information on starting with the
Keyless Entry and Start system, refer to the
corresponding section.
Electrical interference
The electronic key may not work if it is
close to an electronic device (e.g.
mobile
telephone (switched on or on standby), laptop
computer, strong magnetic fields). If this
occurs, move the electronic key away from
the electronic device.
Accumulations (water, dust, grime, salt, etc.) on the inner surface of the door
handle may affect detection.
If cleaning the inner surface of the door
handle using a cloth does not restore
detection, contact a CITROËN dealer or a
qualified workshop.
A sudden splash of water (stream of water,
high pressure jet washer, etc.) may be
identified by the system as the desire to open
the vehicle.
Unlocking/Complete or
selective unlocking
What is the purpose of total
or selective unlocking?




Total unlocking unlocks all the vehicle’s doors
(front, side and rear).


Selective unlocking unlocks either the cab doors,
or the doors of the loading area (side and rear).
The separated unlocking system between cab and loading area is a
security measure. This prevents access to the
part of the vehicle where the driver is not
present.
Activation/Deactivation



► To activateselective unlocking
between the cab and the loading
area or to deactivate selective unlocking and
return to total unlocking mode, switch on the
ignition and press this button for more than two
seconds.
An audible signal and, depending on equipment,
a display message, confirm that the request has
been acknowledged.
Selective unlocking between cab and
loading area is activated by default.

31
Access
2Unlocking/Complete
unlocking
Unlocking is signalled by rapid flashing of
the direction indicators for a few
seconds.
Depending on version, the door mirrors unfold
and the alarm is deactivated.
With the key
► To unlock the vehicle fully, turn the key in the
front left-hand door lock towards the front of the
vehicle.
If the vehicle has an alarm, it will not be
deactivated. Opening a door will trigger the
alarm, which can be stopped by switching the
ignition on.
With the remote control
► Depending on equipm ent,
press one of these buttons to
unlock the vehicle.
Using the remote control with electric
sliding side door(s)
► To fully unlock the vehicle and open
the side door, press and hold this button
until the door has opened.
With Keyless Entry and Start on your
person
To unlock the vehicle, the remote control must be
in recognition zone A.
►

T
o unlock the vehicle fully, pass your hand
behind one of the door handles (front door(s),
manual sliding side door(s) or left-hand side-
hinged door) and then pull the handle to open
the corresponding door.
With electric sliding side door(s)


► With the Keyless Entry and Start on your
person, pass your hand behind the handle
to unlock the vehicle, then pull and release
the handle.
This action also causes the
corresponding door to open.
With tailgate


► With the Keyless Entry and Start on your
person, to unlock the vehicle, pull the tailgate
handle and then lift it up to open it.
With an opening rear screen in the tailgate


► With the Keyless Entry and Start on your
person, to unlock the vehicle, press the tailgate
opening rear screen unlocking control.
The
screen will open slightly; then, lift it up to open it.
Selective unlocking

32
Access
Unlocking is signalled by rapid flashing of
the direction indicators for a few
seconds.
Depending on version, the door mirrors unfold
and the alarm is deactivated.
With the remote control
► To unlock the cabin doors alone,
press this button once.
►

T

o unlock the side and rear doors of the
loading area, press this button a second time.
If the vehicle is fitted with this function:
► Press this button to unlock the
loading area only.
Using the remote control with electric
sliding side door(s)
► To unlock the loading area alone
without opening the side door, press the
relevant door button or keep the button pressed
down to open the door.
With Keyless Entry and Start on your
person


► To unlock the cabin alone, pass your hand
behind a handle of the front left or right doors,
then pull the handle to open the door.
The door locking state of the loading
area remains unchanged.


► To unlock the loading area alone, the remote
control on your person in recognition zone
A, B
or C, pass your hand behind a handle of the front
left or right doors, then pull the handle to open
the corresponding door.
Depending on the version, the door
mirrors unfold only when the cabin is
unlocked, the alarm is deactivated.
With electric sliding side door(s)


► With the Keyless Entry and Start on your
person, pass your hand behind the left-hand or
right-hand door handle to unlock the loading
area , then pull and release the handle.
This
action also causes the corresponding door to
open.
With tailgate


► With the Keyless Entry and Start on your
person, to unlock the loading area, pull the
tailgate handle and then lift it up.
Unlocking is signalled by rapid flashing of
the direction indicators for a few
seconds.

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Access
2Locking
With the key
► To lock the vehicle fully, turn the key in the
front left-hand door lock towards the rear of the
vehicle.
If your vehicle has an alarm, it will not be
activated.
With the remote control
► To lock the vehicle completely, press
this button.
With Keyless Entry and
Start on your person
To lock the vehicle, the remote control must be in
recognition zone A.


► To lock the vehicle, press the markings on
one of the door handles (front door(s), manual
sliding side door(s) or left-hand side-hinged
door).
With electric sliding side door(s)
► With the Keyless Entry and Start on your
person, to lock the vehicle fully , press the
markings on one of the front
door handles.
With tailgate

► With the Keyless Entry and Start on your
person, press the tailgate locking control to lock
the vehicle.
Depending on version, keeping
the locking controls depressed
closes the windows. If the control is released,
the window stops in its current position.
Ensure that no person or object might
prevent the windows from closing
properly.
Pay particular attention to children when
operating windows.
If the vehicle is not fitted with an alarm,
locking is signalled by fixed lighting of the
direction indicators for approximately two
seconds.
Depending on version, the door mirrors fold at
the same time.
Driving with the doors locked could make
it more difficult for the emergency
services to enter the passenger compartment
in an emergency.
As a safety measure, never leave the vehicle
without taking the remote control with you,
even for a short time.
Deadlocking
Deadlocking deactivates the exterior and
interior door controls, as well as the
central locking button on the dashboard.
The horn remains operational.
You must therefore never leave anyone inside
the vehicle when it is deadlocked.
With the key
► To deadlock the vehicle, turn the key in the
front left-hand door lock towards the rear of the
vehicle.
►

Then,
within five seconds , turn the key
towards the rear again.
With the remote control
► To deadlock the vehicle, press this
button.
►

Then
within five seconds after locking ,
press this button again.
Depending on version, the electric door
mirrors fold at the same time.

34
Access
If the vehicle is not fitted with an alarm,
deadlocking is confirmed by fixed
illumination of the direction indicators for
about two seconds.
With Keyless Entry and Start on your
person
To lock the vehicle, the remote control must be in
recognition zone A.


► To lock the vehicle fully, press the markings
on one of the door handles (front door(s),
manual sliding side door(s) or left-hand side-
hinged door).
►

T
o deadlock the vehicle, press the markings
again within five seconds.
With electric sliding side door(s)
► With the Keyless Entry and Start on your
person, to lock the vehicle fully , press the
markings on one of the

front
door handles.
►

T
o deadlock the vehicle, press the markings
again within five seconds.
With tailgate


► With the Keyless Entry and Start on your
person, press the tailgate locking control to lock
the
entire vehicle.
►

T
o deadlock the vehicle, press the control
again within five seconds .
If the vehicle is not fitted with an alarm,
deadlocking is signalled by fixed lighting
of the direction indicators for approximately
two seconds.
Back-up procedures
Lost keys, remote control,
electronic key
Go to a CITROËN dealer with the vehicle's
registration certificate, your personal
identification documents and if possible, the label
bearing the key code.
The CITROËN dealer will be able to retrieve the
key code and the transponder code, enabling a
new key to be ordered.
Complete unlocking/locking
of the vehicle with the key
Use this procedure in the following situations:
– Remote control battery discharged.
–

Remote control malfunction.
–


V
ehicle battery discharged.
–

V
ehicle in an area subject to strong
electromagnetic interference.
In the first case, change the remote control
battery.
In the second case, reinitialise
the remote
control.
Refer to the corresponding sections.
►

Insert the key into the door lock.
►


T
urn the key towards the front/rear to unlock/
lock the vehicle.
►

T
urn the key towards the rear again within
5
seconds to deadlock the vehicle.
If the vehicle is fitted with an alarm, it will
not be activated when locking with the
key.
If the alarm is activated, the siren sounds
when the door is opened; switch on the
ignition to stop it.
If the vehicle is unlocked with the key in
the lock after locking it with the remote
control or the Keyless Entry and Start

35
Access
2system, all doors and the boot are
unlocked.
If the vehicle is unlocked with the key in the
lock after locking it with the key , only the
doors (front door and sliding side door(s)) are
unlocked. The side-hinged doors and tailgate
are not unlocked. Switching on the ignition
unlocks them.
Central locking not
functioning
Use these procedures in the following cases:
– Central locking malfunction.
–

Battery disconnected or discharged.
In the event of a malfunction of the
central locking system, the battery must
be disconnected to ensure that the vehicle is
locked fully.
Front left-hand door
► Insert the key into the door lock.
► T urn the key towards the rear of the vehicle
to lock it, or towards the front to unlock it.
Front passenger door and sliding
side door
Unlocking
► Pull the interior door opening handle.
Locking
►

Open the door
. ►

For the side door
, check that the child lock is
not on. Refer to the corresponding section.


Front passenger door

Sliding side door
► Remove the black cap on the edge of the
door
, using the key.
►

Insert the key in the aperture without
forcing it, then without turning it, move the latch
sideways towards the inside of the door

.
►

Remove the key and refit the black cap.
►


Close the doors and check from the outside
that the vehicle is locked.
Side-hinged doors
Unlocking
► Use the interior opening handle.
Locking
►

If fitted to your vehicle, check that the electric
child lock is not on.
►


Open the left-hand side-hinged door
.


► Insert the key into the latch aperture on the
edge of the door (without forcing it) and slide the
assembly upwards.
►

Remove the key
.
►

Close the door and check from the outside
that the vehicle is locked.
Unlocking the tailgate

► From inside the vehicle, insert a small
screwdriver into hole A
on the lock to unlock the
tailgate.
►

Move the latch to the left.
If the fault persists after closing again,
the tailgate will remain locked.

36
Access
Changing the battery
If the battery is flat, this warning lamp
comes on, accompanied by an audible
signal and the display of a message.
Battery type: CR2032/3 volts.

► Unclip the cover by inserting a small
screwdriver in the slot and lift the cover .
►

Remove the flat battery from its housing.
►


Put the new battery in place, respecting the
polarity

. Start by inserting it into the contacts
located in the corner, then clip the cover onto
the unit.
►

Reinitialise the remote control.
For more information on Reinitialising the
remote control

, refer to the corresponding
section.
Do not throw remote control batteries
away, as they contain metals that are
harmful to the environment. Take them to an
approved disposal point.
Reinitialising the remote
control
Following replacement of the battery or in
the event of a fault, it may be necessary to
reinitialise the remote control.
Without Keyless Entry and Start

► Switch the ignition off.
► T urn the key to position 2 (Ignition on) .
►

Immediately press the closed padlock button
for a few seconds.
►


Switch off the ignition and remove the key
from the ignition switch.
The remote control is now fully operational
again.


► Insert the mechanical key (incorporated into
the remote control) into the lock to open the
vehicle.
►

Place the electronic key against the back-up
reader on the steering column and hold it there
until the ignition is switched on.
►


W
ith a manual gearbox, place the gear lever
in neutral then fully depress the clutch pedal.
►

W
ith an automatic gearbox or drive
selector, while in mode

P
, depress the brake
pedal.
►

Switch on the ignition by pressing the
"

START/STOP" button.
If the fault persists after reinitialisation, contact a
CITROËN dealer or a qualified workshop without
delay.

37
Access
2Central locking



Manual
► Press this button to lock/unlock the vehicle
(doors, tailgate or side-hinged doors) from inside
the passenger compartment.
The indicator lamp comes on to confirm the
central locking of the vehicle.
Central locking does not take place if any
of the doors are open.
When locking/deadlocking from the
outside
When the vehicle is locked or deadlocked
from the outside, the indicator lamp flashes
and the button is deactivated.
►

After normal locking, pull one of the
interior door controls to unlock the vehicle.
►


After deadlocking, you must use the
remote control, the "Keyless Entry and
Start" system or the built-in key to unlock the
vehicle.
Driving with the doors locked makes
access for the emergency services more
difficult
in an emergency.


When transporting an oversized load
(tailgate or side-hinged doors open),
press the button to lock only the cab doors.


When transporting an oversized load
(tailgate or side-hinged doors open),
press the button to lock only the front and rear
doors (sliding side door).
When locking from inside, the door
mirrors do not fold.
Central locking from the inside does not
operate if one of the doors is open (indicated
by a mechanical noise coming from the
locks).
When the tailgate or side-hinged doors are
open, only the other doors are locked (the
button does not light up).
Automatic (anti-intrusion security)
The doors and the tailgate or the side-hinged
doors can lock automatically while driving (speed
above 6 mph (10
km/h)).
To deactivate/reactivate this function (activated
by default):
►

Press the button until an audible signal is
heard and/or a message appears on the screen.
Locking/unlocking the
loading area






This button is unavailable if the vehicle has been locked or deadlocked from
outside (using the key, remote control or
Keyless Entry and Start, depending on
equipment) or if any of the doors are still
open.

38
Access
Automatic
The loading area is always locked when driving.
To deactivate this automatic locking, go to a CITROËN dealer or a qualified
workshop.
Manual
► With complete unlocking activated,
press this button to lock (indicator lamp
comes on)/unlock (indicator lamp goes off) the
vehicle
.
►

With selective unlocking activated, press this
button to lock (indicator lamp comes on)/unlock
(indicator lamp goes off) the loading area

.
Driving with the doors locked could make
it more difficult for the emergency
services to enter the vehicle in an emergency.
The indicator lamp goes off when unlocking one or more doors of the
loading area.
With the ignition off and the vehicle fully
locked, the indicator lamp goes off for energy
economy reasons.
Electric sliding side
door(s)
The exterior and interior door handles and the interior buttons allow the electrically powered
movement of the door to be started.
Opening and closing of the doors is
accompanied by an audible signal.
Opening
With the exterior or interior handle

► With the door unlocked, pull and release the
handle to start opening the door . Pull the handle
again to reverse the direction of the door's
movement.
With the remote control

► With the door un locked, press and
hold this button until the corresponding
sliding side door has opened.
►

Press this button again to reverse the
direction of the door's movement.
The remote control buttons are not active with the ignition switched on.
With the button(s) on the door pillar



With the button(s) at the front



► With total unlocking activated and the child
lock deactivated, to unlock the vehicle and start