key CITROEN RELAY 2020 Handbook (in English)

44
Ease of use and comfort
Exterior fittings
Protective grille

Depending on the country of sale, a protective
grille, fixed inside the front bumper, protects the
engine parts against loose chippings, etc.
Very cold climate protectors
Depending on the country of sale, protective
foam is present to prevent the penetration of
cold or snow in the upper part of the engine
compartment.

Load stop
On the floor, behind the front seats, a horizontal
partition protects the driver and front passengers
against the risk of load movement.
Ladder-type vertical
partition
Depending on the country of sale, behind the
driver’s seat, a ladder-type vertical partition
protects the driver against the risk of load
movement.
Glass partition
Depending on the country of sale, a glass
partition isolates the cab from the loading area.
You can nevertheless use the control to open/
close its sliding glass.
Torch

If the vehicle is equipped, the magnetic torch is
located at the rear courtesy lamp.
Lighting is installed in the centre of the base of
the torch.
Remove the torch from its base by pressing
the button and then rotating it 90 degrees
downwards.
To turn on the torch, slide the switch forwards.
To change the 4 batteries (Ni-MH type), remove
the protective cover, located on the torch.
To put the torch back in place, engage it in the
notches on the base and rotate it upwards.
With the vehicle stationary and the key
either in the ignition switch or removed,
the charging as well as the lighting of the
torch stops after about 15 minutes.
While driving, the batteries of the torch are
automatically recharged.
Sliding side windows

Depending on version, the vehicle has side
windows that can be opened.
► Pinch both controls, then slide the window.
When driving, the window must be
closed or locked in an intermediate
position.
Do not place long objects that protrude from
the window.

47
Lighting and visibility
4Automatic illumination of headlamps
If your vehicle is fitted with this function, the
dipped beam headlamps are switched on
automatically if the light is poor.
In fog or snow, the sunshine sensor may
detect sufficient light. In this case, the
lighting will not come on automatically. If
necessary, you must switch on the dipped
beam headlamps manually.
They are switched off when the light returns
to a sufficient level.
Do not cover the sunshine sensor at the top
centre of the windscreen.
You can adjust the sensitivity of the sunshine sensor.
For more information on Vehicle
configuration , refer to the corresponding
section.
Activation
► Turn the ring to this position.
The lamps go out automatically when the ignition
is switched off.
Guide-me-home lighting
If your vehicle is equipped: when you leave your
vehicle, the dipped beam headlamps remain on
for the selected period of time (e.g. leaving a car
park).
With the ignition off or the
key in the STOP position
► Within 2 minutes of switching off the engine,
turn the ignition key to the STOP position or
remove the key.
► Pull the lighting control stalk towards the
steering wheel.
This indicator lamp lights up on the
dashboard.
Each action on the lighting control stalk, pulled
towards the steering wheel, extends the
guide-me-home lighting by 30 seconds up to
approximately 3 minutes. Once this time has
elapsed, the lamps go out automatically.
Deactivate this control by holding the control
stalk pulled towards the steering wheel for more
than 2 seconds.
Automatic headlamps
System which automatically changes to main
beam according to the ambient light level and
the driving conditions, using a camera located at
the top of the windscreen.
This system is a driving aid. The driver remains responsible for
the vehicle's lighting, its correct use for the
prevailing conditions of light, visibility and
traffic, and observation of driving regulations.
Activation
► Turn the lighting control stalk ring to
this position.
► Set the function by pressing the
MODE button: select "ON" in the
"Automatic main beam" menu.
For more information on Vehicle
configuration , refer to the corresponding
section.
► Flash the headlamps (going beyond the point
of resistance) to activate the function.
Operation

48
Lighting and visibility
Once the function is activated, the system
operates as follows:
If the brightness is sufficient and/or if the traffic
conditions do not allow illumination of the main
beam headlamps:
– The dipped beam headlamps will
remain on: this indicator lamp lights up on
the instrument panel.
If the brightness is very low and the traffic
conditions allow:
– The main beam headlamps
come on automatically: these
indicator lamps light up on the instrument panel.
If the situation requires a change of headlamp
beam, the driver can take over at any time.
Flashing the headlamps again pauses the
function and the lighting system changes to
"automatic illumination of headlamps" mode.
At a speed lower than approximately 9 mph (15
km/h), the function deactivates automatically.
If the main beam headlamps are still needed,
flash the headlamps again; the main beam
headlamps then remain on fixed until the vehicle
reaches a speed of approximately 25 mph (40
km/h).
Above 25 mph (40 km/h), the function is
reactivated automatically (provided that you have
not flashed the headlamps again to turn off the
main beam headlamps during this interval).
Deactivation
► Turn the lighting control stalk ring to
the "Dipped beam" position.
The system may suffer interference or not work correctly:
– under conditions of poor visibility (falling
snow, heavy rain or thick fog, etc.),
– if the windscreen in front of the camera is
dirty, misted or obscured (by a sticker, etc.),
– if the vehicle is facing highly reflective
signs.
The system is not able to detect: – road users that do not have their own
lighting, such as pedestrians,
– vehicles whose lighting is obscured, such
as when running behind a safety barrier on a
motorway, for example,
– vehicles at the top or bottom of a steep
slope, on twisty roads, on crossroads.
Parking lamps
This system allows you to leave the lamps on
when parked; with the ignition off, and the key in
the STOP position or removed.


► Move the lighting control stalk ring to position
O, then to dipped beam headlamps or main
beam headlamps.
This indicator lamp comes on in the
dashboard.
The lamps will stay on for the duration of your
parking.
Extended lighting can significantly reduce
the vehicle's battery charge.
Headlamp beam height
adjustment
To avoid inconvenience to other road users,
the height of the halogen headlamps should be
adjusted according to the load in the vehicle.
This function can be accessed in dipped beam
and main beam headlamp positions.


Successive presses on these
controls adjust the headlamps.
An indicator lamp on the display indicates the
selected setting position (0, 1, 2, 3).
Wiper control stalk
Windscreen wipers
The wiping is active only when the ignition key is
in the ON position.


The control stalk can have 5 different positions:
– Wipers off.
– Intermittent wiping: 1 notch down. In this
position, by turning the ring, it is possible to
select 4 frequency levels (very slow, slow,
normal, fast).

49
Lighting and visibility
4

Successive presses on these
controls adjust the headlamps.
An indicator lamp on the display indicates the
selected setting position (0, 1, 2, 3).
Wiper control stalk
Windscreen wipers
The wiping is active only when the ignition key is
in the ON position.


The control stalk can have 5 different positions:
– Wipers off.
– Intermittent wiping: 1 notch down. In this
position, by turning the ring, it is possible to
select 4 frequency levels (very slow, slow,
normal, fast).
– Slow continuous wiping: 2 notches down.
– Fast continuous wiping: 3 notches down.
– Single wipe: pull the control stalk towards the
steering wheel.
Automatic rain sensitive windscreen wipers
If your vehicle is fitted with this system, the
wiping speed is adapted automatically to the
intensity of the rainfall.
Automatic wipe: 1 notch downwards. This is
confirmed by a single wipe. Must be reactivated
after each time the ignition is switched off.
In this position, it is possible to increase the
sensitivity of the rain sensor by turning the ring.
Do not cover the rain sensor, located at
the top centre of the windscreen.
When washing the vehicle, switch off the
ignition or deactivate the automatic rain
sensitive wipers.
Check that the windscreen wiper blades
will be able to operate freely when using
in freezing conditions.
Use the footboard, in the lower front panel, to
remove any accumulation of snow at the base
of the windscreen and on the blades.
You can change the wiper blades. For more information on Changing
a wiper blade , refer to the corresponding
section.
With Stop & Start, when the windscreen
wiper control is in the fast wiping
position, STOP mode is not available.
Screenwash and headlamp
washers
► Pull the wiper control towards you; the
screenwash action will be accompanied by a
timed operation of the wipers.
Depending on version, the headlamp washer
is linked to the screenwash; it is activated if the
dipped beam headlamps are on.
This fluid level should be checked regularly, particularly during winter.
For more information on Checking the levels
and, in particular, on the screenwash / headlamp
washer levels, refer to the corresponding
section.

56
Safety
Airbags

The airbags have been designed to optimise the
safety of the occupants in the event of a serious
collision; they work in conjunction with the force
limiting seat belts.
In the event of a serious collision, electronic
detectors record and analyse any abrupt
deceleration of the vehicle:
– if there is a violent impact, the airbags deploy
instantly and help better protect occupants of the
vehicle; immediately after the impact, the airbags
deflate rapidly in order not to hinder the visibility
or the possible exit of the occupants.
– in the case of a minor or rear impact or in
certain rollover conditions, the airbags are not
deployed; the seat belt alone contributes towards
ensuring your protection in these situations.
The airbags do not operate when the
engine is not running.
This equipment will only deploy once. If a
second impact occurs (during the same or a
subsequent accident), the airbag will not be
deployed again.
return and slide the whole thing, then release to
lock.
The belt associated with the central seat is not
height adjustable.
If the driver's seat belt is unfastened,
START mode of Stop & Start will not be
invoked. The engine can then only be
restarted using the key.
Rear seat belts

The rear seats / bench seats are fitted with
three-point inertia reel seat belts.
The central seat has a guide and an inertia reel,
which are attached to the backrest.
Each side seat is provided with a support to
hang the belt buckle when not in use.
Fastening
► Pull the strap, then insert the tongue in the
buckle.
► Check that the seat belt is fastened correctly
by pulling the strap.
Unlocking
► Press the red button on the buckle.
► Guide the seat belt as it is reeled in.
Advice
The driver must ensure that passengers
use the seat belts correctly and that they
are all fastened before setting off.
Wherever seated in the vehicle, you must
always fasten the seat belt, even for short
journeys.
Do not interchange the seat belt buckles, as
they will not fulfil their role fully.
Before and after use, ensure that the seat belt
is reeled in correctly.
After folding or moving a seat or rear bench
seat, ensure that the seat belt is positioned
and reeled in correctly.
Installation
The lower part of the strap must be
positioned as low as possible on the pelvis.
The upper part must be positioned in the
hollow of the shoulder.
In order to be effective, a seat belt:
– must be tightened as close to the body as
possible;
– must be pulled in front of you with a smooth
movement, ensuring that it is not twisted;
– must only be used to secure one person;
– must not show signs of tearing or fraying;
– must not be changed or modified, in order
to avoid affecting its performance.
Recommendations for children
Use a suitable child seat if the passenger
is less than 12 years old or shorter than one
and a half metres.
Never use the same seat belt to secure more
than one child.
Never carry a child on your lap.
For more information on Child seats, refer to
the corresponding section.
Maintenance
In accordance with current safety
regulations, for all repairs on your vehicle's
seat belts, go to a qualified workshop with
the skills and equipment needed, which a
CITROËN dealer is able to provide.
Have the seat belts checked regularly by a
CITROËN dealer or a qualified workshop,
particularly if the straps show signs of
damage.
Clean the seat belt straps with soapy water or
a textile cleaning product, sold by CITROËN
dealers.

58
Safety
Installing a booster seat
The chest part of the seat belt must be
positioned on the child's shoulder without
touching the neck.
Ensure that the lap part of the seat belt
passes correctly over the child's thighs.
Use a booster seat with backrest, equipped
with a belt guide at shoulder level.
Additional protections
To prevent accidental opening of the
doors and rear windows, use the "Child lock".
Take care not to open the rear windows by
more than one third.
To protect young children from the rays of the
sun, fit side blinds on the rear windows.
As a safety precaution, do not leave:
– a child alone and unattended in a vehicle,
– a child or an animal in a vehicle which is
exposed to the sun, with the windows closed,
– the keys within reach of children inside the
vehicle.
Child seat at the rear

time discharging the hot gas via openings
provided for this purpose.
Front airbags
Do not drive holding the steering wheel
by its spokes or resting your hands on the
centre part of the wheel.
Passengers must not place their feet on the
dashboard.
Do not smoke as deployment of the airbags
can cause burns or the risk of injury from a
cigarette or pipe.
Never remove or pierce the steering wheel or
hit it violently.
Do not fix or attach anything to the steering
wheel or dashboard, as this could cause
injuries when the airbags are deployed.
Lateral airbags
Use only approved covers on the seats,
compatible with the deployment of the lateral
airbags. For information on the range of seat
covers suitable for your vehicle, contact a
CITROËN dealer.
Do not fix or attach anything to the seat
backrests (clothes, etc.), as this could cause
injuries to the thorax or arm when the lateral
airbag is deployed.
Do not sit with the upper part of the body any
nearer to the door than necessary.
Curtain airbags
Do not fix or attach anything to the roof,
as this could cause head injuries when the
curtain airbag is deployed.
Do not remove the grab handles installed on
the roof, as they play a part in securing the
curtain airbags.
Child seats
The regulations on carrying children are specific to each country. Refer to the
legislation in force in your country.
For maximum safety, please observe the
following recommendations:
– In accordance with European regulations, all
children under the age of 12 or less than 4
ft 11” (150 cm) tall must travel in approved
child seats suited to their weight , on seats
fitted with a seat belt or ISOFIX mountings.
– Statistically, the safest seats in your
vehicle for carrying children are the rear
seats.
– Children weighing less than 9 kg must
travel in the "rear facing" position, whether in
the front or rear of the vehicle.
It is recommended that children travel
on the rear seats of the vehicle:
– ‘rear facing’ up to the age of 3,
– ‘forward facing’ over the age of 3.
Make sure that the seat belt is correctly
positioned and tightened.
For child seats with a support leg, ensure that
the support leg is in firm and steady contact
with the floor.
Advice
An incorrectly installed child seat compromises the child's safety in the
event of an accident.
Ensure that there is no seat belt or seat belt
buckle under the child seat, as this could
destabilise it.
Remember to fasten the seat belts or the
harness of child seats, keeping the slack
relative to the child's body to a minimum,
even for short journeys.
When installing a child seat using the seat
belt, ensure that the seat belt is tightened
correctly on the child seat and that it secures
the child seat firmly on the seat of the vehicle.
If the passenger seat is adjustable, move it
forwards if necessary.
Remove the head restraint before
installing a child seat with a backrest on a
passenger seat.
Ensure that the head restraint is stored or
attached securely to prevent it from being
thrown around the vehicle in the event of
sharp braking. Refit the head restraint once
the child seat has been removed.

59
Safety
5Installing a booster seat
The chest part of the seat belt must be
positioned on the child's shoulder without
touching the neck.
Ensure that the lap part of the seat belt
passes correctly over the child's thighs.
Use a booster seat with backrest, equipped
with a belt guide at shoulder level.
Additional protections
To prevent accidental opening of the
doors and rear windows, use the "Child lock".
Take care not to open the rear windows by
more than one third.
To protect young children from the rays of the
sun, fit side blinds on the rear windows.
As a safety precaution, do not leave:
– a child alone and unattended in a vehicle,
– a child or an animal in a vehicle which is
exposed to the sun, with the windows closed,
– the keys within reach of children inside the
vehicle.
Child seat at the rear

"Forward facing" or "Rearward
facing"




► Move the vehicle's front seat forward and
straighten the backrest so that the legs of the
child in the "forward facing" child seat or the
"rearward facing" child seat itself do not touch
the vehicle's front seat.
► Verify that the backrest of the "forward facing"
child seat is as close as possible to the backrest
of the vehicle's rear seat, and is ideally in contact
with it.
Child seat at the front

► Adjust the front passenger seat to the
highest and intermediate longitudinal
position , with the backrest straightened.
"Forward facing"
You must leave the front passenger
airbag active.
"Rearward facing"
The front passenger airbag must be deactivated before installing a rearward
facing child seat. Otherwise, the child risks
being seriously injured or killed if the
airbag is deployed .


Warning label - Front passenger airbag
You must comply with the following instruction,
reminded by the warning label on both sides of
the passenger sun visor:
NEVER use a rearward facing child restraint
on a seat protected by an ACTIVE AIRBAG in
front of it, DEATH or SERIOUS INJURY to the
CHILD can occur.

66
Driving
Brakes
Braking distances are increased when towing a
trailer. To avoid overheating of the brakes, the
use of engine braking is recommended.
Side wind
Bear in mind the increased susceptibility to the
wind that the vehicle will have.
Anti-theft protection
Electronic immobiliser
The keys contain an electronic immobiliser
device.
This device locks the engine supply system. It
activates automatically when the key is removed
from the ignition.
When the ignition switch is turned on, a dialogue
is set up between the key and the electronic
immobiliser.
This warning lamp goes off after the key has been recognised, the ignition is
switched on and the engine can be started.
If the key is not recognised, the engine
cannot be started. Use another key and
have the faulty key checked by a CITROËN
dealer.
Carefully note the key number. In case of
loss, the intervention of a CITROËN
dealer will be faster and more efficient if you
provide this number and the confidential card.
Do not make any modifications to the
electronic immobiliser system.
Operating the remote control, even in your
pocket, may cause the doors to be unlocked
accidentally.
The simultaneous use of other high-frequency
devices (mobile phones, home alarms, etc.),
may temporarily disturb the operation of the
remote control.
Except for reinitialisation, the remote control
cannot operate while the key is in the ignition
switch, even when the ignition is off.
Driving with the doors locked could make
it more difficult for the emergency
services to enter the vehicle in an emergency.
As a safety precaution (with children on
board), remove the key from the ignition when
leaving the vehicle, even for a short time.
When purchasing a second-hand
vehicle:
– check that you are in possession of the
confidential card,
– have the keys memorised by a CITROËN
dealer, to be sure that the keys in your
possession are the only ones that allow the
vehicle to be started.
Confidential card

It is given to you upon delivery of your vehicle
with the duplicate key.
It contains the identification code required for
any intervention by a CITROËN dealer on the
electronic engine immobiliser system. This code
is hidden by a film, which is to be removed only
when necessary.
Keep your card in a safe place, never inside the
vehicle.
When undertaking a long trip or journey
however, it is advisable to take this card with you
along with your personal papers.
Starting-switching off the
engine
Ignition switch

STOP position: Anti-theft.
The ignition is off.
MAR position: ignition on.
Certain accessories can be used.
AV V position: starter.
The starter is operated.
Avoid attaching heavy objects to the key or the remote control, which would weigh
down on its blade in the ignition switch and
could cause a malfunction.

67
Driving
6Starting-switching off the
engine
Ignition switch

STOP position: Anti-theft.
The ignition is off.
MAR position: ignition on.
Certain accessories can be used.
AV V position: starter.
The starter is operated.
Avoid attaching heavy objects to the key or the remote control, which would weigh
down on its blade in the ignition switch and
could cause a malfunction.
Starting the engine
► With the parking brake applied and the
gearbox in neutral, turn the key to the MAR
position.
► Wait until this warning lamp goes out,
then operate the starter (AV V position)
until the engine starts.
The period of illumination of the warning lamp
depends on the climatic conditions.
When the engine is hot, the warning lamp lights
up for a few moments; you can start the engine
immediately.
► When the engine starts, release the key.
Immobiliser warning lamp
If this warning lamp lights up, change key
and have the faulty key checked by a CITROËN
dealer.
Switching off the engine
► Immobilise the vehicle.
► Move the key back to the STOP position.
In low temperatures
In mountainous and/or cold areas, it is
advisable to use a "winter" type fuel suited to
low or minus temperatures.
Battery standby system
If your vehicle is to be out of use for an extended
period of time, such as during winter storage for
example, it is strongly recommended to put the battery in standby mode in order to protect it and
optimise its life.


To put the battery in standby mode:
► Switch the engine off ( STOP position).


► Press the red button, then turn the key to the
BATT position.
The battery goes into standby mode
approximately 7 minutes later.
This time is necessary to:
– allow the user to leave the vehicle and lock the
doors using the remote control.
– ensure that all vehicle electrical systems are
deactivated.

68
Driving
When the battery is in standby mode,
access to the vehicle is only possible by
unlocking the mechanical lock on the driver's
side door.
After a battery standby, the information (time, date, radio stations, etc.) is
memorised.
To remove the battery from standby mode:
► Turn the key to the MAR - ON position.
► Start the vehicle normally ( AV V position).
Parking brake
Application
► Apply the parking brake to immobilise the
vehicle.
► Check that the parking brake is correctly
applied before leaving the vehicle.
Apply the parking brake only when the
vehicle is stationary.
When parking on a slope, turn your
wheels towards the kerb and pull the
parking brake lever up.
There is no advantage in engaging a gear
after parking the vehicle, particularly if the
vehicle is loaded.
In the event of a failure of the
hydraulic braking system
While driving , to avoid any accidental
movement of the vehicle, use the parking
brake while depressing the brake pedal.
In this exceptional circumstance, it is
advisable to pull the parking brake up gently
so as not to block the rear wheels - risk of
skidding!
Release

► Pull the lever up gently and press the button
to release the parking brake.
When the vehicle is being driven, this
warning lamp coming on indicates that
the parking brake is still applied or has not been
fully released.
Manual gearbox
To change gear easily, always fully depress the
clutch pedal.
To prevent the mat from becoming caught under
the pedal:
– ensure that the mat is positioned correctly,
– never fit one mat on top of another.
Avoid leaving your hand on the gear knob as
the force exerted, even if slight, may wear the
internal components of the gearbox over time.
Engaging reverse gear

► Lift the ring under the knob to engage reverse
gear.
Never engage it until the vehicle has
come to a complete stop.
The movement must be done slowly to reduce
the noise when engaging reverse gear.
If fitted to the vehicle, the parking
sensors are activated when reverse gear
is engaged; an audible signal sounds.
For more information on the Parking
sensors, refer to the corresponding section.
Gear shift indicator
Depending on version or engine, this system
reduces fuel consumption by recommending a
higher gear change.
Gear shift recommendations should not be
considered compulsory. In fact, the road layout,
the traffic density and safety remain the deciding
factors when choosing the best gear. The driver
therefore remains responsible for deciding
whether or not to follow the indications issued by
the system.
The system cannot be deactivated.
Operation
The information appears in the instrument panel screen in the form of the SHIFT
indicator, accompanied by an upward arrow to
signal to the driver that they can change up.
The system adapts its gear shift recommendation according to the driving
conditions (slope, load, etc.) and the driver’s
requirements (power, acceleration, braking,
etc.).
The system never recommends engaging first
gear or reverse, or changing down.
Stop & Start
The Stop & Start function puts the engine temporarily into standby - STOP mode - during
phases when the vehicle is stopped (red lights,