DODGE DURANGO 2018 Owners Manual

Any communication to the manufacturer’s customer center
should include the following information:
•Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423-6343
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109 Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
Puerto Rico And U.S. Virgin Islands
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 423-6343
Fax: (787) 782-3345
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommunica-
tion Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access
to a TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with the manufacturer by
dialing 1-800-380-CHRY.
11
CUSTOMER ASSISTANCE 569

Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by
Bell Canada. For TTY teletypewriter users, dial 711 and for
Voice callers, dial 1-800-855-0511 to connect with a Bell
Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle to
help protect you from the high cost of unexpected repairs
after the manufacturer’s New Vehicle Limited Warranty
expires. The manufacturer stands behind only the manu-
facturer’s service contracts. If you purchased a manufac-
turer’s service contract, you will receive Plan Provisions
and an Owner Identification Card in the mail within three
weeks of the vehicle delivery date. If you have any
questions about the service contract, call the manufactur-
er’s Service Contract National Customer Hotline at 1-800-
521-9922 (Canadian residents, call (800) 465-2001 English /
(800) 387-9983 French).
The manufacturer will not stand behind any service con-
tract that is not the manufacturer’s service contract. It is not
responsible for any service contract other than the manu-
facturer’s service contract. If you purchased a service
contract that is not a manufacturer’s service contract, and
you require service after the manufacturer’s New VehicleLimited Warranty expires, please refer to the contract
documents, and contact the person listed in those docu-
ments.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle compo-
nents contain, or emit, chemicals known to the State of
California to cause cancer and birth defects, or other
reproductive harm. In addition, certain fluids con-
tained in vehicles and certain products of component
wear contain, or emit, chemicals known to the State of
California to cause cancer and birth defects, or other
reproductive harm.
570 CUSTOMER ASSISTANCE

WARRANTY INFORMATION
See the Warranty Information Booklet for the terms and
provisions of FCA US LLC warranties applicable to this
vehicle and market.
MOPAR PARTS
Mopar fluids, lubricants, parts, and accessories are avail-
able from an authorized dealer. They are recommended for
your vehicle in order to help keep the vehicle operating at
its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA) in addition to notifying
FCA US LLC.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists ina group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, an authorized
dealer or FCA US LLC.
To contact NHTSA, you may call the Vehicle Safety
Hotline toll free at 1-888-327-4236 (TTY: 1-800-424-9153);
or go to http://www.safercar.gov; or write to: Admin-
istrator, NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590. You can also obtain
other information about motor vehicle safety from
http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
11
CUSTOMER ASSISTANCE 571

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Master-
card, American Express, and Discover orders are accepted.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests and a complete
list of all tools and equipment.Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com (U.S.)
572 CUSTOMER ASSISTANCE

INDEX
12

About Your Brakes........................ .471
Adaptive Cruise Control (ACC) (Cruise Control) . . . .293
Adding Engine Coolant (Antifreeze) .............434
Adding Fuel ............................. .339
Additives, Fuel ............................474
Adjust Down ...............................44, 46
Forward ............................ .44, 46
Rearward ............................44, 46
Up .................................44, 46
Air Bag Air Bag Operation ........................217
Air Bag Warning Light .....................213
Driver Knee Air Bag ..................... .218
Enhanced Accident Response .............224, 405
Event Data Recorder (EDR) .................405
If Deployment Occurs .....................222
Knee Impact Bolsters ..................... .217
Maintaining Your Air Bag System .............225
Maintenance ............................225
Redundant Air Bag Warning Light ............214
Side Air Bags .......................... .218
Transporting Pets ........................252
Air Bag Light .......................156, 213, 254
Air Cleaner, Engine (Engine Air Cleaner Filter) ......420Air Conditioner Maintenance
..................420
Air Conditioner Refrigerant ................420, 421
Air Conditioner System ..................... .420
Air Conditioning Rear ..................................95
Air Conditioning Filter ...................101, 422
Air Conditioning, Operating Tips ...............100
Air Conditioning System ......................98
Air Filter ............................... .420
Air Pressure Tires................................. .451
Alarm Arm The System .......................30, 31
Disarm The System ........................30
Rearm The System ........................ 3
1
Security Alarm ..........................160
Alarm System Security Alarm ...........................29
All Wheel Drive (AWD) ..................... .281
Alterations/Modifications Vehicle .................................6
Android Auto ............................ .562
Antifreeze (Engine Coolant) ................433, 477
Disposal ...............................435
Anti-Lock Brake System (ABS) .................172
574 INDEX

Anti-Lock Warning Light.....................163
Apple CarPlay ............................564
Arming System Security Alarm ...........................29
Assist, Hill Start .......................... .174
Audio Systems (Radio) .......................485
Auto Down Power Windows ..................103
Automatic Headlights ........................74
Automatic High Beams .......................74
Automatic Temperature Control (ATC) ............98
Automatic Transmission ..................262, 273
Adding Fluid .......................... .439
Fluid And Filter Change ...................439
Fluid Change .......................... .439
Fluid Level Check .....................438, 439
Fluid Type ..........................438, 481
Special Additives ........................ .438
Automatic Transmission Limp Home Mode ........278
Auxiliary Electrical Outlet (Power Outlet) .........128
Auxiliary Power Outlet ..................... .128
Axle Fluid ...............................481
Battery ...............................157, 416
Charging System Light ....................157
Keyless Key Fob Replacement ................19Belts, Seat
............................... .253
Blind Spot Monitoring .......................181
Body Mechanism Lubrication ..................425
B-Pillar Location .......................... .446
Brake Assist System ........................ .174
Brake Control System, Electronic ................173
Brake Fluid .......................... .437, 481
Brake System ..........................436, 471
Anti-Lock (ABS) ........................ .471
Fluid Check ............................437
Master Cylinder ........................ .437
Parking ...............................268
Warning Light .......................... .156
Brake/T ransmission

Interlock..................272
Bulb Replacement .......................372, 373
Bulbs, Light ............................. .256
Camera, Rear ............................ .337
Capacities, Fluid .......................... .477
Caps, Filler Oil (Engine) ........................ .414, 419
Radiator (Coolant Pressure) .................435
Carbon Monoxide Warning ................253, 476
Cargo Area Cover .......................111,112
Cargo Compartment .........................111
12
INDEX 575

Light.................................111
Luggage Carrier ........................ .133
Cargo Light ...............................111
Cargo Tie-Downs ...........................112
Car Washes ...............................465
Cellular Phone ............................547
Center High Mounted Stop Light ...............376
Chains, Tire ............................. .461
Changing A Flat Tire ........................441
Chart, Tire Sizing .......................... .442
Check Engine Light (Malfunction Indicator Light). . . .168
Checking Your Vehicle For Safety ...............252
Checks, Safety ............................ .252
Child Restraint ............................226
Child Restraints Booster Seats ............................230
Child Seat Installation .....................246
How To Stow An unused ALR Seat Belt ........242
Infant And Child Restraints .................228
Locating The LATCH Anchorages .............236
Lower Anchors And Tethers For Children .......232
Older Children And Child Restraints ...........229
Seating Positions ........................ .231
Child Safety Locks ..........................39
Clean Air Gasoline ........................ .474Cleaning
Wheels ............................... .460
Climate Control ............................85
Automatic ..............................86
Cold Weather Operation ..................... .267
Compact Disc (CD) Maintenance ................566
Compact Spare Tire ........................ .458
Contract, Service .......................... .570
Cooling Pressure Cap (Radiator Cap) ............435
Cooling System ............................432
Adding Coolant (Antifreeze) .................434
Coolant Level .......................... .435
Cooling Capacity ........................ .477
Disposal Of

Used Coolant ..................435
Drain, Flush, And Refill ....................433
Inspection ..........................432, 435
Points To Remember ..................... .436
Pressure Cap ............................435
Radiator Cap .......................... .435
Selection Of Coolant (Antifreeze) .......433, 477, 479
Corrosion Protection ........................464
Cruise Control (Speed Control) ..............289, 293
Cruise Light .......................... .165, 166
Cupholders .......................... .125, 126
Customer Assistance ........................568
576 INDEX

Cybersecurity............................ .486
Daytime Running Lights ......................73
Dealer Service ............................ .417
Defroster, Windshield ........................254
Diagnostic System, Onboard ...................167
Disable Vehicle Towing ..................... .401
Disposal Antifreeze (Engine Coolant) .................435
Disturb ................................. .562
Door Ajar ............................ .157, 159
Door Ajar Light ........................157, 159
Door Locks ............................ .31, 39
Child-Protection Door Lock — Rear Doors .......39
Door Opener, Garage ........................114
Doors ....................................31
Drag And Drop Menu .......................485
Driver ’s Seat Back Tilt .....................40, 41
Driving ................................. .361
DVD Player (Video Entertainment System) .........530
Economy (Fuel) Mode .......................272
Electrical Outlet, Auxiliary (Power Outlet) .........128
Electric Brake Control System ..................173
Anti-Lock Brake System ....................172 Electronic Roll Mitigation
...............176, 180
Electric Remote Mirrors .......................70
Electronically Shifted Transfer Case ..............281
Electronic Speed Control (Cruise Control) .........290
Electronic Stability Control (ESC) ...............177
Electronic Throttle Control Warning Light .........158
Emergency, In Case Of Freeing Vehicle When Stuck .................400
Hazard Warning Flasher ...................366
Jacking ............................383, 441
Jump Starting .......................... .394
Emission Control System Maintenance ............168
Engine ................................. .414
Air Cleaner ............................ .420
Block Heater ............................267
Br

eak-In Recommendations .................268
Compartment ........................414, 415
Compartment Identification ..............414, 415
Cooling ...............................432
Exhaust Gas Caution ...................253, 476
Fails To Start ............................266
Flooded, Starting ........................ .266
Fuel Requirements ....................473, 477
Jump Starting .......................... .394
Oil ...............................418, 477
12
INDEX 577

Oil Filler Cap........................414, 419
Oil Filter ...............................420
Oil Selection .....................418, 477, 479
Oil Synthetic ............................419
Overheating ............................397
Starting ............................261, 263
Engine Oil Viscosity .....................418, 419
Engine Oil Viscosity Chart .................418, 419
Enhanced Accident Response Feature .........224, 405
Ethanol ................................. .474
Exhaust Gas Cautions ....................253, 476
Exhaust System ........................253, 430
Exterior Lights .......................72, 256, 372
Filters Air Cleaner ............................ .420
Air Conditioning .....................101, 422
Engine Oil ............................ .420
Engine Oil Disposal .......................419
Flashers .................................366
Hazard Warning ........................ .366
Turn Signals ..................166, 256, 374, 375
Flash-To-Pass ..............................74
Flooded Engine Starting ..................... .266
Fluid Capacities ............................477 Fluid Leaks
...............................256
Fluid Level Checks Brake .................................437
Fluids And Lubricants ....................479, 481
Fog Lights ...............................375
Fog Lights, Service ........................ .375
Fold-Flat Seats .............................40
Folding Rear Seats ..........................53
Forward Collision Warning ....................189
Four-Way Hazard Flasher .....................366
Freeing A Stuck Vehicle ..................... .400
Front Axle (Differential) ..................... .439
Fuel ................................... .473
Additives ............................. .474
Clean Air............................. .474
Economy

Mode..........................272
Ethanol ...............................474
Gasoline ...............................473
Materials Added ........................ .474
Methanol ............................. .474
Octane Rating .......................... .473
Requirements ........................473, 477
Specifications .......................... .479
Tank Capacity .......................... .477
Fueling ................................. .339
578 INDEX