service DODGE DURANGO 2019 Workshop Manual

NOTE:Refer to “Towing Requirements” in “Starting And
Operating” for more information on the Integrated Trailer
Brake Module.
Service The ParkSense Park Assist System
During vehicle start up, when the ParkSense System has
detected a faulted condition, the instrument cluster will
actuate a single chime, once per ignition cycle, and it will
display the PARKSENSE UNAVAILABLE WIPE REAR
SENSORS, PARKSENSE UNAVAILABLE WIPE FRONT
SENSORS,orthePARKSENSE UNAVAILABLE SERVICE
REQUIRED message for five seconds. When the gear
selector is moved to REVERSE and the system has detected
a faulted condition, the instrument cluster display will
display a PARKSENSE UNAVAILABLE WIPE REAR SEN-
SORS, PARKSENSE UNAVAILABLE WIPE FRONT SEN-
SORS orPARKSENSE UNAVAILABLE SERVICE RE-
QUIRED pop up message for five seconds. After five
seconds, a vehicle graphic will be displayed with UN-
AVAILABLE at either the front or rear sensor location
depending on where the fault is detected. The system will
continue to provide arc alerts for the side that is function-
ing properly. These arc alerts will interrupt the
PARKSENSE UNAVAILABLE WIPE REAR SENSORS,
PARKSENSE UNAVAILABLE WIPE FRONT SENSORS,
or PARKSENSE UNAVAILABLE SERVICE REQUIRED messages if an object is detected within the five second
pop-up duration. The vehicle graphic will remain dis-
played for as long as the vehicle is in REVERSE.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
If
PARKSENSE UNAVAILABLE WIPE REAR SENSORS
or PARKSENSE UNAVAILABLE WIPE FRONT SEN-
SORS appears in the instrument cluster display make sure
the outer surface and the underside of the rear fascia/
bumper and/or front fascia/bumper is clean and clear of
snow, ice, mud, dirt or other obstruction and then cycle the
ignition. If the message continues to appear see your
authorized dealer.
If the PARKSENSE UNAVAILABLE SERVICE RE-
QUIRED message appears in the instrument cluster dis-
play, see your authorized dealer.
Cleaning The ParkSense System
Clean the ParkSense sensors with water, car wash soap and
a soft cloth. Do not use rough or hard cloths. Do not scratch
or poke the sensors. Otherwise, you could damage the
sensors.
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STARTING AND OPERATING 331

ParkSense System Usage Precautions
NOTE:
•Ensure that the front and rear bumper are free of snow,
ice, mud, dirt and debris to keep the ParkSense system
operating properly.
• Jackhammers, large trucks, and other vibrations could
affect the performance of ParkSense.
• When you turn ParkSense off, the instrument cluster
will display “PARKSENSE OFF.” Furthermore, once you
turn ParkSense off, it remains off until you turn it on
again, even if you cycle the ignition.
• When you move the gear selector to the REVERSE
position and ParkSense is turned off, the instrument
cluster will display “PARKSENSE OFF” for as long as
the vehicle is in REVERSE.
• ParkSense, when on, will reduce the volume of the radio
when it is sounding a tone. •
Clean the ParkSense sensors regularly, taking care not to
scratch or damage them. The sensors must not be
covered with ice, snow, slush, mud, dirt or debris.
Failure to do so can result in the system not working
properly. The ParkSense system might not detect an
obstacle behind or in front of the fascia/bumper, or it
could provide a false indication that an obstacle is
behind or in front of the fascia/bumper.
• Use the ParkSense switch to turn the ParkSense system
off if objects such as bicycle carriers, trailer hitches, etc.
are placed within 12 inches (30 cm) from the rear
fascia/bumper. Failure to do so can result in the system
misinterpreting a close object as a sensor problem,
causing the “PARKSENSE UNAVAILABLE SERVICE
REQUIRED” message to be displayed in the instrument
cluster.
• ParkSense should be disabled when the liftgate is in the
open position. An opened liftgate could provide a false
indication that an obstacle is behind the vehicle.
332 STARTING AND OPERATING

If the wheels start to slip as you approach the crest of a hill,
ease off the accelerator and maintain forward motion by
turning the front wheels slowly. This may provide a fresh
“bite” into the surface and will usually provide traction to
complete the climb.
Traction Downhill
Shift the transmission into a low gear, and the transfer case
into LOW range. Let the vehicle go slowly down the hill
with all four wheels turning against engine compression
drag. This will permit you to control the vehicle speed and
direction.
When descending mountains or hills, repeated braking can
cause brake fade with loss of braking control. Avoid
repeated heavy braking by downshifting the transmission
whenever possible.
After Driving Off-Road
Off-road operation puts more stress on your vehicle than
does most on-road driving. After going off-road, it is
always a good idea to check for damage. That way you can
get any problems taken care of right away and have your
vehicle ready when you need it.•
Completely inspect the underbody of your vehicle.
Check tires, body structure, steering, suspension, and
exhaust system for damage.
• Inspect the radiator for mud and debris and clean as
required.
• Check threaded fasteners for looseness, particularly on
the chassis, drivetrain components, steering, and sus-
pension. Retighten them, if required, and torque to the
values specified in the Service Manual.
• Check for accumulations of plants or brush. These things
could be a fire hazard. They might hide damage to fuel
lines, brake hoses, axle pinion seals, and propeller shafts.
• After extended operation in mud, sand, water, or similar
dirty conditions, have the radiator, fan, brake rotors,
wheels, brake linings, and axle yokes inspected and
cleaned as soon as possible.
6
STARTING AND OPERATING 369

WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network. Other Uconnect services will only be
operable if your SiriusXM Guardian service is active and
you are connected to an operable LTE (voice/data) or 4G
(data) network.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers: •
Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you will be connected
to a representative for assistance. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside assistance.
• SiriusXM Guardian Customer Care – In-vehicle support
for SiriusXM Guardian.
• Vehicle Customer Care – Total support for all other
vehicle issues.
SOS Call
1. Push the SOS Call button on the Rearview Mirror.
NOTE: In case the SOS Call button is pushed in error, there
will be a ten second delay before the SOS Call system
initiates a call to a SOS operator. To cancel the SOS Call
connection, push the SOS call button on the Rearview
Mirror or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the Rearview Mirror.
2. The LED light located between the ASSIST and SOS buttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.
7
IN CASE OF EMERGENCY 373

WARNING!
•If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an
Emergency Services Agent. All occupants should exit
the vehicle immediately and move to a safe location.
• Never place anything on or near the vehicle’s oper-
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception
is required for the SOS Call system to function
properly.
• The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR
(Continued)
WARNING! (Continued)
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.
• Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
SOS Call System Limitations
Vehicles sold in Mexico DO NOThave SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
• The Rearview Mirror light located between the ASSIST
and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message
“Vehicle device requires service. Please contact your
dealer.”
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IN CASE OF EMERGENCY 375

•An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
WARNING!
•Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview
Mirror light is illuminated, have your authorized
dealer service the SOS Call system immediately.
• The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have your
authorized dealer service the Occupant Restraint
Control system immediately.
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact. •
The SOS Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or ob-
structed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
376 IN CASE OF EMERGENCY

Exterior Bulbs
Bulb Number
Low Beam/High Beam (Bi-Xenon) Headlamps D3S (Serviced At Authorized Dealer)
Low Beam/High Beam/Daytime Running Lamp (DRL)
Bi-Halogen Headlamps (Base) 9005SL+
Low Beam/High Beam (Bi-Halogen) Headlamps
(Uplevel) 9005SL+
Front Park/Turn Signal Lamps (Base) 3157NAK
Front Turn Signal Lamps (Uplevel & Premium) 3157NAK
Front Park Lamp/Daytime Running Lamp (Uplevel &
Premium) LED (Serviced At Authorized Dealer)
Front Side Marker Lamps LED (Serviced At Authorized Dealer)
Front Fog Lamps H11
Rear Tail Lamps/Sidemarker Lamps LED (Serviced At Authorized Dealer)
Rear Stop/Turn Signal Lamps LED (Serviced At Authorized Dealer)
Rear Liftgate Tail Lamps LED (Serviced At Authorized Dealer)
Rear Backup Lamps 921 (W16W)
Rear License Lamps LED (Serviced At Authorized Dealer)
Center High-Mounted Stop Lamp (CHMSL) LED (Serviced A Authorized Dealer)
7
IN CASE OF EMERGENCY 379

Bulb Replacement
NOTE:Lens fogging can occur under certain atmospheric
conditions. This will usually clear as atmospheric condi-
tions change to allow the condensation to change back into
a vapor. Turning the lamps on will usually accelerate the
clearing process.
High Intensity Discharge Headlamps (Bi-Xenon) —
If Equipped
The headlamps are a type of high voltage discharge tube.
High voltage can remain in the circuit even with the
headlamp switch off. Because of this, you should not
attempt to service a headlamp bulb yourself. If a head-
lamp bulb fails, take your vehicle to an authorized dealer
for service.
WARNING!
A transient high voltage occurs at the bulb sockets of
High Intensity Discharge (HID) headlamps when the
headlamp switch is turned ON. It may cause serious
electrical shock or electrocution if not serviced prop-
erly. See your authorized dealer for service. NOTE:
On vehicles equipped with High Intensity Dis-
charge (HID) headlamps, when the headlamps are turned
on, there is a blue hue to the lamps. This diminishes and
becomes more white after approximately 10 seconds, as the
system charges.
Bi-Halogen Headlamps — If Equipped
1. Turn the steering wheel to the left to replace the bulb from the right hand lamp, or to the right to replace the
bulb from the left hand lamp.
2. Turn the access cap located on the wheel liner counter- clockwise to remove from liner.
3. Locate the headlamp bulb access cap through the open- ing in the wheel liner.
4. Firmly grasp the access cap and rotate counterclockwise to remove lamp housing.
5. Firmly grasp the low/high beam bulb and connector assembly and rotate counterclockwise to remove from
housing.
6. Disconnect the electrical connector and then connect the replacement bulb.
380 IN CASE OF EMERGENCY

CAUTION!(Continued)
•Always use the correct bulb size and type for replace-
ment. An incorrect bulb size or type may overheat
and cause damage to the lamp, the socket or the lamp
wiring.
Rear Tail, Stop And Turn Signal Lamps
The rear tail, stop, and turn signal lamps are LED. See your
authorized dealer for replacement.
Rear Liftgate Mounted Back-up Lamps
1. Raise the liftgate.
2. Use a fiber stick or flat blade screw driver to pry the
lower trim from the liftgate.
3. Back-up lamps are now visible. Rotate socket(s) counter clockwise.
4. Remove/replace bulb(s).
5. Reinstall the socket(s).
6. Reverse process to reinstall the liftgate trim.
Center High-Mounted Stop Lamp (CHMSL)
The center high-mounted stop lamp is an LED assembly.
See your authorized dealer for replacement.
Rear License Lamp
The rear license lamps are LEDs. See your authorized
dealer for service.
FUSES
WARNING!
• When replacing a blown fuse, always use an appro-
priate replacement fuse with the same amp rating as
the original fuse. Never replace a fuse with another
fuse of higher amp rating. Never replace a blown
fuse with metal wires or any other material. Do not
place a fuse inside a circuit breaker cavity or vice
versa. Failure to use proper fuses may result in
serious personal injury, fire and/or property damage.
• Before replacing a fuse, make sure that the ignition is
off and that all the other services are switched off
and/or disengaged.
(Continued)
382 IN CASE OF EMERGENCY

CAUTION!
•When installing the power distribution center cover,
it is important to ensure the cover is properly posi-
tioned and fully latched. Failure to do so may allow
water to get into the power distribution center and
possibly result in an electrical system failure.
• When replacing a blown fuse, it is important to use
only a fuse having the correct amperage rating. The
use of a fuse with a rating other than indicated may
result in a dangerous electrical system overload. If a
properly rated fuse continues to blow, it indicates a
problem in the circuit that must be corrected.
JACKING AND TIRE CHANGING
WARNING!
•Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off
the road to avoid the danger of being hit when
operating the jack or changing the wheel.
• Being under a jacked-up vehicle is dangerous. The
vehicle could slip off the jack and fall on you. You
could be crushed. Never put any part of your body
under a vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service center
where it can be raised on a lift.
• Never start or run the engine while the vehicle is on
a jack.
• The jack is designed to be used as a tool for changing
tires only. The jack should not be used to lift the
vehicle for service purposes. The vehicle should be
jacked on a firm level surface only. Avoid ice or
slippery areas.
390 IN CASE OF EMERGENCY