ignition DODGE DURANGO 2020 Owners Manual

254STARTING AND OPERATING
(Continued)
RECREATIONAL TOWING —
R
EAR-WHEEL DRIVE MODELS
DO NOT flat tow this vehicle. Damage to the
drivetrain will result.
Recreational towing (for two-wheel drive
models) is allowed ONLY if the rear wheels are
OFF the ground. This may be accomplished
using a tow dolly or vehicle trailer. If using a tow
dolly, follow this procedure:

1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's
instructions.

2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Shift the transmission into PARK.
4. Turn the ignition OFF.
5. Properly secure the rear wheels to the dolly, following the dolly manufacturer’s
instructions.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the
straight position.
RECREATIONAL TOWING — ALL WHEEL
D
RIVE MODELS (SINGLE-SPEED
T
RANSFER CASE)
Recreational towing is not allowed. These
models do not have a NEUTRAL (N) position in
the transfer case.
NOTE:
This vehicle may be towed on a flatbed or
vehicle trailer provided all four wheels are OFF
the ground.
RECREATIONAL TOWING — ALL-WHEEL
D
RIVE MODELS (TWO-SPEED TRANSFER
C
ASE)
The transfer case must be shifted into NEUTRAL
(N) and the transmission must be in PARK for
recreational towing. The NEUTRAL (N) selection
button is adjacent to the transfer case selector
switch. Shifts into and out of transfer case
NEUTRAL (N) can take place with the selector
switch in any mode position.
CAUTION!
Towing with the rear wheels on the ground will
cause severe transmission damage. Damage
from improper towing is not covered under
the New Vehicle Limited Warranty.
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission
and/or transfer case damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
CAUTION!
DO NOT dolly tow any AWD vehicle. Towing
with only one set of wheels on the ground
(front or rear) will cause severe transmis -
sion and/or transfer case damage. Tow
with all four wheels either ON the ground, or
OFF the ground (using a vehicle trailer).
Tow only in the forward direction. Towing
this vehicle backwards can cause severe
damage to the transfer case.
The transmission must be in PARK for
recreational towing.

20_WD_OM_EN_USC_t.book Page 254

256STARTING AND OPERATING
5. After the shift is completed and the
NEUTRAL (N) light stays on, release the
NEUTRAL (N) button.
6. Shift the transmission into REVERSE.
7. Release the brake pedal for five seconds and ensure that there is no vehicle
movement.
8. Press and hold the brake pedal. Shift the transmission back into NEUTRAL.
9. Firmly apply the parking brake.
10. With the transmission and transfer case in NEUTRAL, push and hold the ENGINE
START/STOP button until the engine turns
off.
11. Place the transmission gear selector in PARK. Release the brake pedal.
12. Push the ENGINE START/STOP button twice (without pressing the brake pedal) to turn
the ignition to the OFF mode. 13. Attach the vehicle to the tow vehicle using a
suitable tow bar.
14. Release the parking brake.
NOTE:
Steps 1 through 3 are requirements that
must be met before pushing the NEUTRAL (N)
button, and must continue to be met until the
shift has been completed. If any of these
requirements are not met before pushing the
NEUTRAL (N) button or are no longer met
during the shift, the NEUTRAL (N) indicator
light will flash continuously until all require -
ments are met or until the NEUTRAL (N)
button is released.
The ignition must be in the ON/RUN mode for
a shift to take place and for the position indi -
cator lights to be operable. If the ignition is
not in the ON/RUN mode, the shift will not
take place and no position indicator lights will
be on or flashing.
A flashing NEUTRAL (N) position indicator
light indicates that shift requirements have
not been met.
Shifting Out Of NEUTRAL (N)
Use the following procedure to prepare your
vehicle for normal usage.

1. Bring the vehicle to a complete stop,
leaving it connected to the tow vehicle.

2. Firmly apply the parking brake.
3. Start the engine.
4. Press and hold the brake pedal.
5. Shift the transmission into NEUTRAL.
CAUTION!
Damage to the transmission may occur if the
transmission is shifted into PARK with the
transfer case in NEUTRAL (N) and the engine
running. With the transfer case in NEUTRAL
(N) ensure that the engine is OFF before
shifting the transmission into PARK.

20_WD_OM_EN_USC_t.book Page 256

STARTING AND OPERATING257
6. Using a ballpoint pen or similar object, push
and hold the recessed transfer case
NEUTRAL (N) button (located by the selector
switch) for one second.

NEUTRAL (N) Switch

7. When the NEUTRAL (N) indicator light turns off, release the NEUTRAL (N) button.
8. After the NEUTRAL (N) button has been released, the transfer case will shift to the
position indicated by the selector switch.
9. Shift the transmission into PARK and turn the engine off.
10. Release the brake pedal.
11. Disconnect vehicle from the tow vehicle.
12. Start the engine. 13. Press and hold the brake pedal.
14. Release the parking brake.
15. Shift the transmission into DRIVE, release
the brake pedal, and check that the vehicle
operates normally.
NOTE:
Steps 1 through 5 are requirements that
must be met before pushing the NEUTRAL (N)
button, and must continue to be met until the
shift has been completed. If any of these
requirements are not met before pushing the
NEUTRAL (N) button or are no longer met
during the shift, the NEUTRAL (N) indicator
light will flash continuously until all require -
ments are met or until the NEUTRAL (N)
button is released.
The ignition must be in the ON/RUN mode for
a shift to take place and for the position indi -
cator lights to be operable. If the ignition is
not in the ON/RUN mode, the shift will not
take place and no position indicator lights will
be on or flashing.
A flashing NEUTRAL (N) position indicator
light indicates that shift requirements have
not been met.
DRIVING TIPS
ON-ROAD DRIVING TIPS
Utility vehicles have higher ground clearance
and a narrower track to make them capable of
performing in a wide variety of off-road
applications. Specific design characteristics
give them a higher center of gravity than
conventional passenger cars.
An advantage of the higher ground clearance is
a better view of the road, allowing you to
anticipate problems. They are not designed for
cornering at the same speeds as conventional
passenger cars any more than low-slung sports
cars are designed to perform satisfactorily in
off-road conditions. Avoid sharp turns or abrupt
maneuvers. As with other vehicles of this type,
failure to operate this vehicle correctly may
result in loss of control or vehicle rollover.
5

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261
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers switch is located
on the switch bank just above the climate
controls.
Hazard Warning Flashers Switch

Push the switch to turn on the Hazard Warning
Flashers. When the switch is activated, all
directional turn signals will flash on and off to
warn oncoming traffic of an emergency. Push
the switch a second time to turn off the Hazard
Warning Flashers. This is an emergency warning system and it
should not be used when the vehicle is in
motion. Use it when your vehicle is disabled and
it is creating a safety hazard for other motorists.
When you must leave the vehicle to seek
assistance, the Hazard Warning Flashers will
continue to operate even though the ignition is
placed in the OFF position.
NOTE:
With extended use, the Hazard Warning
Flashers may discharge the battery.
ASSIST AND SOS MIRROR — IF EQUIPPED

Assist And SOS Mirror

If equipped, the rearview mirror contains an
ASSIST and a SOS button.
1 — SOS Button
2 — ASSIST Button
6

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264IN CASE OF EMERGENCY
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in
Mexico may not answer or respond to SOS
system calls.
If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The Rearview Mirror light located between
the ASSIST and SOS buttons will continuously
illuminate red.
The Device Screen will display the following
message “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state
“Vehicle device requires service. Please
contact an authorized dealer.” Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may
prevent or stop the SOS Call system operation.
These include, but are not limited to, the
following factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hard
-
ware are damaged during a crash
The vehicle battery loses power or becomes
disconnected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are
unavailable or obstructed
Equipment malfunction at the SOS operator
facility
Operator error by the SOS operator
LTE (voice/data) or 4G (data) network
congestion
Weather
Buildings, structures, geographic terrain, or
tunnels
WARNING!
Ignoring the Rearview Mirror light could
mean you will not have SOS Call services. If
the Rearview Mirror light is illuminated,
have an authorized dealer service the SOS
Call system immediately.
The Occupant Restraint Control module
turns on the air bag Warning Light on the
instrument panel if a malfunction in any
part of the system is detected. If the Air Bag
Warning Light is illuminated, have an
authorized dealer service the Occupant
Restraint Control system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.

20_WD_OM_EN_USC_t.book Page 264

IN CASE OF EMERGENCY269
(Continued)
Front Turn Signal

1. Open the hood.

2. Turn the turn signal bulb a quarter turn counterclockwise to remove from housing.
3. Disconnect the electrical connector and replace the bulb.
Front Fog Lamps

1. Reach through the cutout in the splash shield and rotate the bulb’s electrical
connector a quarter turn counterclockwise
and remove it from the fog lamp housing.

2. Remove the bulb from the connector and install the replacement bulb.
3. Install the bulb and connector assembly into the fog lamp housing and rotate the
connector a quarter turn clockwise to lock it
in place.
Rear Tail, Stop And Turn Signal Lamps
The rear tail, stop, and turn signal lamps are
LED. See an authorized dealer for replacement.
Rear Liftgate Mounted Back-up Lamps

1. Raise the liftgate.

2. Use a fiber stick or flat blade screw driver to pry the lower trim from the liftgate.
3. Back-up lamps are now visible. Rotate socket(s) counterclockwise.
4. Remove/replace bulb(s).
5. Reinstall the socket(s). 6. Reverse process to reinstall the liftgate
trim.
Center High Mounted Stop Lamp (CHMSL)
The Center High Mounted Stop Lamp is an LED
assembly. See an authorized dealer for
replacement.
Rear License Lamp
The rear license lamps are LEDs. See an
authorized dealer for service.
FUSES
CAUTION!
Do not touch the new bulb with your fingers.
Oil contamination will severely shorten bulb
life. If the bulb comes in contact with an oily
surface, clean the bulb with rubbing alcohol.
CAUTION!
Do not touch the new bulb with your fingers.
Oil contamination will severely shorten bulb
life. If the bulb comes in contact with any
oily surface, clean the bulb with rubbing
alcohol.
Always use the correct bulb size and type
for replacement. An incorrect bulb size or
type may overheat and cause damage to
the lamp, the socket or the lamp wiring.
WARNING!
When replacing a blown fuse, always use
an appropriate replacement fuse with the
same amp rating as the original fuse. Never
replace a fuse with another fuse of higher
amp rating. Never replace a blown fuse with
metal wires or any other material. Do not
place a fuse inside a circuit breaker cavity
or vice versa. Failure to use proper fuses
may result in serious personal injury, fire
and/or property damage.
Before replacing a fuse, make sure that the
ignition is off and that all the other services
are switched off and/or disengaged.
6

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IN CASE OF EMERGENCY273
F57 –20 Amp Yellow NOX Sensor/PM Sensor/Fuel Htr
F58 –15 Amp Blue HID Headlamps LH — If Equipped
F59 –10 Amp Red SCR Pumps Relay
F60 –15 Amp Blue Transmission Control Module
F61 –10 Amp RedTransmission Control Module/PM Sensor
(Diesel Engine Only)
F62 –10 Amp Red Air Conditioning Clutch
F63 –20 Amp Yellow Ignition Coils / Ignition Coil Capacitors / Short Runner
Valve Actuator — If Equipped (Gas) Urea Heater (Diesel)
F64 –25 Amp Clear Fuel Injectors/Powertrain
F66 –10 Amp RedSunroof/Rain Sensor/Inside Rear View Mirror / USB Port /
DSCR / DTV — If Equipped
F67 –15 Amp Blue CDM/UCI Port/USB Port
F68 –20 Amp Yellow Rear Wiper Motor
F69 –15 Amp Blue Spotlight Feed — If Equipped
F70 –20 Amp Yellow Fuel Pump Motor
F71 –30 Amp Green Amplifier/ANCM — If Equipped
F72 –10 Amp Red ECM/PCM
F73 –15 Amp Blue HID Headlamp RH — If Equipped
F75 –10 Amp Red Dual Battery Control — If Equipped
F76 –10 Amp Red Anti-lock Brakes/Electronic Stability Control
CavityCartridge Fuse Micro Fuse Description
6

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IN CASE OF EMERGENCY279
(Continued)
7. Pinch the three short and two long tubes to remove the protective plate from the steel
spare wheel.

Releasing Protective Plate

PREPARATIONS FOR JACKING

1. Park the vehicle on a firm, level surface as far from the edge of the roadway as
possible. Avoid icy or slippery areas.
2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake.
4. Place the gear selector into PARK (P).
5. Turn OFF the ignition.
6. Block both the front and rear of the wheel
diagonally opposite the jacking position. For
example, if changing the driver’s front tire,
block the passenger’s rear wheel.

Wheel Blocked

NOTE:
Passengers should not remain in the vehicle
when the vehicle is being raised or lifted.
JACKING INSTRUCTIONS
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid being hit when
operating the jack or changing the wheel.
WARNING!
Carefully follow these tire changing warnings
to help prevent personal injury or damage to
your vehicle:
Always park on a firm, level surface as far
from the edge of the roadway as possible
before raising the vehicle.
Turn on the Hazard Warning Flashers.
Apply the parking brake firmly and set the
transmission in PARK.
Block the wheel diagonally opposite the
wheel to be raised.
Never start or run the engine with the
vehicle on a jack.
Do not let anyone sit in the vehicle when it
is on a jack.
Do not get under the vehicle when it is on a
jack. If you need to get under a raised
vehicle, take it to a service center where it
can be raised on a lift.
6

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284IN CASE OF EMERGENCY
(Continued)
NOTE:
When using a portable battery booster pack,
follow the manufacturer's operating instruc-
tions and precautions.
PREPARATIONS FOR JUMP START
The battery in your vehicle is located under the
passenger's front seat. There are remote
terminals located under the hood to assist in
jump starting.
Jump Starting Locations

NOTE:
Be sure that the disconnected cable ends do
not touch each other, or either vehicle, until
properly connected for jump starting.

1. Apply the parking brake, shift the
automatic transmission into PARK (P) and
turn the ignition OFF.

2. Turn off the heater, radio, and all electrical accessories.
3. Remove the protective cover over the remote positive (+) battery post. Pull
upward on the cover to remove it.
CAUTION!
Do not use a portable battery booster pack or
any other booster source with a system
voltage greater than 12 Volts or damage to
the battery, starter motor, alternator or
electrical system may occur.
Remote Positive (+) Post (Covered With Protective
Cap)
Remote Negative (-) Post
WARNING!
Take care to avoid the radiator cooling fan
whenever the hood is raised. It can start
anytime the ignition switch is ON. You can
be injured by moving fan blades.
Remove any metal jewelry such as rings,
watch bands and bracelets that could
make an inadvertent electrical contact. You
could be seriously injured.
Batteries contain sulfuric acid that can
burn your skin or eyes and generate
hydrogen gas which is flammable and
explosive. Keep open flames or sparks
away from the battery.
WARNING! (Continued)

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IN CASE OF EMERGENCY285
4. If using another vehicle to jump start the
battery, park the vehicle within the jumper
cables reach, apply the parking brake and
make sure the ignition is OFF.
JUMP STARTING PROCEDURE
NOTE:
Make sure at all times that unused ends of
jumper cables are not contacting each other or
either vehicle while making connections.
Connecting The Jumper Cables

1. Connect the positive
(+) end of the jumper
cable to the remote positive (+)
post of the
discharged vehicle.

2. Connect the opposite end of the positive (+)
jumper cable to the positive (+) post of the
booster battery.
3. Connect the negative end (-) of the jumper
cable to the negative (-) post of the booster
battery.
4. Connect the opposite end of the negative (-)
jumper cable to a good engine ground. A
good engine “ground” is an exposed
metallic/unpainted part of the engine,
frame or chassis, such as an accessory
bracket or large bolt. The ground must be
away from the battery and fuel injection
system. 5. Start the engine in the vehicle that has the
booster battery, let the engine idle a few
minutes, and then start the engine in the
vehicle with the discharged battery.
6. Once the engine is started, remove the jumper cables in the reverse sequence.
WARNING!
Do not allow vehicles to touch each other as
this could establish a ground connection and
personal injury could result.
WARNING!
Failure to follow this jump starting procedure
could result in personal injury or property
damage due to battery explosion.
CAUTION!
Failure to follow these procedures could
result in damage to the charging system of
the booster vehicle or the discharged vehicle.
WARNING!
Do not connect the jumper cable to the
negative (-) post of the discharged battery.
The resulting electrical spark could cause the
battery to explode and could result in
personal injury.
CAUTION!
Do not run the booster vehicle engine above
2,000 RPM since it provides no charging
benefit, wastes fuel, and can damage booster
vehicle engine.6

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