DODGE DURANGO 2020 Vehicle Warranty

AND/OR CANADIAN PROVINCES DO NOT ALLOW LIMITA-
TIONS ON THE DURATION OF AN IMPLIED WARRANTY, SO
THE ABOVE MAY NOT APPLY TO YOU.
TO THE EXTENT PERMITTED BY LAW, CTA DISCLAIMS
LlABILITY FOR ALL CONSEQUENTIAL AND INCIDENTAL
DAMAGES. THE REMEDIES SET FORTH IN THIS LIMITED
WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES FOR
BREACH OF WARRANTY. SOME U.S. STATES AND/OR CANA-
DIAN PROVINCES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAM-
AGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY
NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM U.S. STATE TO STATE AND/OR CANA-
DIAN PROVINCE TO PROVINCE.
THIS IS THE ONLY EXPRESS WARRANTY MADE BY CTA. NO
CTA EMPLOYEE, RETAILER, OR DEALER HAS THE AUTHOR-
ITY TO MAKE ANY WARRANTY, REPRESENTATION, PROMISE
OR AGREEMENT ON BEHALF OF CTA EXCEPT AS EXPRESSLY
WRITTEN IN THIS LIMITED WARRANTY AND ADJUSTMENT
POLICY. IN OBSERVANCE OF U.S. FEDERAL LAW, THIS LIM-
ITED WARRANTY AND ADJUSTMENT POLICY HAS BEEN
DESIGNATED A “LIMITED WARRANTY”. CTA DOES NOT
INTEND TO REPRESENT THROUGH THIS LIMITED WAR-
RANTY AND ADJUSTMENT POLICY THAT TIRE FAILURES
CAN OR CANNOT HAPPEN.
4. CTA’S OBLIGATIONS
Replacement of eligible tires will be made by the dealer where you
purchased your vehicle or by an alternate Authorized Dealer. CTA will
replace the tire pursuant to the terms of this Warranty. Tires that are
replaced under this Warranty become the property of CTA.
5. OWNER’S OBLIGATIONS
To make an eligible claim under this Warranty, the owner must present
a claim, with the tire to an Authorized Dealer. For the nearest
Authorized Dealer, consult the Continental brand internet address(es),
or the 800 telephone number(s) shown on the back of this Warranty.
CONTINENTAL TIRE
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Owner must present new vehicle registration form or new vehicle
sales invoice indicating the date of purchase. Owner will be required
to sign the CTA Limited Warranty Claim Form or dealer replacement
sales receipt.
Owner is responsible for paying all applicable taxes charged by the
servicing dealer and is also responsible for paying shipping, local
tire-disposal fees and parts or service regardless of mileage or months
of service. This includes payment for tire rotation, alignment, towing,
road service, valve stems and tire repairs.
Owner is responsible for maintaining proper tire air pressure and for
proper maintenance of the tire.
6. SAFETY WARNING:
Ignoring any of the safety and information contained in this
warranty may result in tire failure, causing serious injury or death.
• Tire failure due to underinflation /overloading. Follow vehicle
owner ’s manual or tire placard in vehicle for proper inflation and
loading.
• Explosion of tire/rim assembly due to improper tire mounting. Ti re
mounting / demounting can be dangerous. It should be performed
only by a trained tire specialist using proper tools and procedures.
Prior to tire mounting/demounting, the Rubber Manufacturers
Association (RMA) wall charts and manuals should be read to obtain
the proper procedures. The failure to follow these procedures may
result in faulty positioning of the tire and/or rim, which may cause
the assembly to burst with force sufficient to cause injury or death.
• Tire failure due to damage. Inspect your tires frequently for scrapes,
bulges, separations, cuts, snags and other damage from road haz-
ards. Damage from impact can occur to the inner portions of your
tire without being visible to the outside. If you suspect a tire has been
damaged from striking anything unusual in the road, you must have
the tire removed from the rim and inspected both inside and out by
a trained tire specialist. Air loss or unusual tire wear can also be
warning signs that a tire may have internal damage. If you notice
these conditions, have your tire inspected by a trained individual.
• Tire failure due to excessive tire spinning. Avoid tire spinning. The
centrifugal force generated by a free-spinning tire/rim assembly
may cause a sudden tire explosion resulting in vehicle damage
and/or serious injury or death. Never exceed 35 mph (55km/h) as
indicated on your speedometer when your vehicle is stuck in snow,
CONTINENTAL TIRE
91

mud, or sand and your tire(s) is/ are spinning. Use a gentle
backward and forward rocking motion to free your vehicle for
continued driving. Never stand or permit anyone else to stand near
or behind a tire spinning while attempting to push a vehicle that is
stuck.
SELF SUPPORTING RUNFLAT (SSR) TIRE OWNERS:
CTA does not recommend any repair to or reuse of punctured Continen-
tal SSR tires.
Even a trained tire specialist may be unable to recognize internal
structural damage to a Self Supporting Runflat (SSR) tire resulting from
having been driven in an under inflated or zero inflation pressure
condition. Such damage may not be visible on the surface of the inner
liner or sidewall making it impossible to determine the tire suitability for
repair or reuse. CTA does not recommend any repair to or reuse of
Continental SSR tires. You may visit
www.continentaltire.comand
select Customer Care FAQ’s to obtain additional SSR information.
TEMPORARY SPARE TIRE OWNERS:
CTA does not recommend any repair to or reuse of punctured Temporary
Spare Tires.
CONTISEAL™ TIRE OWNERS:
A ContiSeal™ tire differs from a
non-ContiSeal™ tire in that it has
a sticky, viscous layer from
shoulder to shoulder along the
inner liner. This layer is an integral part of the ContiSeal™ tires. It is not
designed or intended to act as a permanent puncture repair (See
information below). If an object up to 3/16ths (5 mm) diameter pen-
etrates the tread of the ContiSeal™ tire, this sticky, viscous layer is
designed to surround and adhere to the puncturing object and prevent air
loss from the tire by providing a near instantaneous seal. If the punctur-
ing object becomes dislodged from the tire, the material is designed to
seal most holes made by objects up to 3/16” (5 mm) diameter. While
ContiSeal™ tires significanty reduce the incidence of flats they are not
designed to be driven under inflated or in a flat condition. In all other
aspects, ContiSeal™ tires perform exactly like non-ContiSeal™ tires. As
with any tire, regularly inspect ContiSeal™ tires for evidence of cuts,
CONTINENTAL TIRE
92

punctures, and loss of inflation pressure. At a minimum, ContiSeal™ tires
should be inspected once or twice a month and always before a long trip.
Punctures or damage not attended to promptly can result in loss of
inflation pressure and/or damage to the tire. ContiSeal™ tires with cuts
and punctures must be inspected by a trained tire specialist as soon as
possible. The trained specialist, must inspect the tire carefully and,
according to industry standards, to determine whether a permanent
repair can be made or whether the tire must be removed from service and
scrapped. A permanent repair will require removal of the tire from the
rim and application of a repair method specifically approved for the
ContiSeal™ tires.
ContiSeal™ tires are identified by a symbol on the tire sidewall.
CONTISILENT™ TIRE OWNERS:
ContiSilent™ tires are designed
to reduce noise generated while
driving. A ContiSilent™ tire is
lined with a noise reducing foam
CONTINENTAL TIRE
insert.
It
is
not
designed
or
intended
to
act
as
a
puncture
repair.
U
ContiSilent™
Tires
In
aspects
such
as
mounting,
demounting,
inflating
and
balancing,

ContiSilent™
tires
do
not
differ
from
non-ContiSilent™
tires.
As
with
any

tire,
regularly
inspect
ContiSilent™
tires
for
evidence
of
cuts,
punctures,

and
loss
of
inflation
pressure.
At
a
minimum,
ContiSilent™
tir
es
should

be
inspected


once
or
twice
a
month
and
always
before
a
long
trip.

Punctures
or
damage
not
attended
to
promptly
can
result
in
loss
of

inflation
pressure
and/or
damage
to
the
tire.
ContiSilent™
tires
with
cuts

and
punctures
must
be
inspected
by
a
trained
tire
specialist
as
soon
as

possible.
The
trained
tir
e
specialist
must
inspect


the
tire
carefully
and,

according
to
industry
standards,
determine
whether
a
permanent
repair

can
be
made
or
whether
the
tire
must
be
removed
from
service
and

scrapped.
A
permanent
repair
will
require
removal
of
the
tire
from
the
rim
and

application
of
a
repair
method
specifically
appr

oved
for
ContiSilent™

Tires.
ContiSilent™
tires
are
identified
by
a
symbol
on
the
tire
sidewall.

ContiSilent™
tires
and
non-ContiSilent™
tires
may
be
mixed
on
the
same

vehicle.
93

In addition to the valuable warranty, safety and maintenance information
you will finding this Warranty we encourage you to visit CTA websites
at:
www.continentaltire.comorwww.continentaltire.cafor up-to-date
changes and a Self-Help knowledge base with downloadable brochures
(customer care link). Please also visit the Rubber Manufacturer Associa-
tion (RMA) website at
www.rma.org.
THIS LIMITED WARRANTY AND ADJUSTMENT POLICY IS NOT
A WARRANTY THAT YOUR TIRE WILL NOT FAIL OR BECOME
UNSERVICEABLE IF NEGLECTED OR MISTREATED.
FOR SERVICE ASSISTANCE OR INFORMATION
Contact any Authorized Dealer where you purchased the vehicle or the
nearest Continental brand tire dealer. For the nearest Continental brand
tire dealer, consult either the websites or the toll free Customer Relations
number(s).
In the United States call 800-847-3349
In Canada, call 855-453-1962
Continental Tire the Americas, LLC 1830 McMillan Park Dr.Fort Mill, SC 29707
Continental Tire Canada, Inc. 6110 Cantay Rd.
Mississauga, ON L5R 3W5
CONTINENTAL TIRE
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FALKEN TIRE CORPORATION
FA L K E N
MADE BY SUMITOMO RUBBER INDUSTRIES
Congratulations!
Your new vehicle is fitted with high performance and high quality Falken
tires.
In order to guarantee that you receive the best performance and quality
from your new Falken tires, we recommend that you read and follow all
of the maintenance and safety tips provided in this document. We also
suggest that you have your Falken tires periodically inspected and
maintained by a qualified tire service professional.
A) TIRE CARE AND RECOMMENDATIONS
PROPER INFLATION AND FUEL ECONOMY
Ensure maximum performance and a long life from your tires by
checking the air pressures at least once a month and set them to the
vehicle manufacturer ’s recommended pressure(s) listed on the vehicle’s
tire placard or in your owner ’s manual. Always check and adjust your air
pressure when your tires are cold, preferably first thing in the morning
before driving. Never release air pressure from tires when they are hot.
Wait until the tires cool down and recheck, adding air or releasing as
required. Falken endorses the use of nitrogen in your tires because it
helps your tires maintain optimal pressure for longer periods of time and
reduces the amount of moisture inside of the tire and wheel assembly.
*Some plus size applications may require different air pressure(s) than
what is listed on your vehicle’s placard or owner ’s manual. In this case,
please consult your tire dealer or Falken Tire for proper inflation
pressure(s).
FALKEN TIRE CORPORATION
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TIRE INFLATION PRESSURE
Tires need to be properly inflated to effectively operate and perform as
intended. Tires carry the weight of the vehicle, passengers, and cargo as
well as bear the forces of braking, accelerating, and turning. The vehicle
manufacturer sets the inflation pressures for the original equipment tires
that are on your vehicle.
Driving with improperly inflated tires is dangerous. An under inflated
tire will generate excessive heat build-up that will cause damage to the
internal structure and inner liner of the tire. Besides tire damage,
improper tire inflation pressures can also affect your vehicle’s ride and
handling, tire tread wear, and fuel economy. It is recommended to always
keep all of your tires, including the spare, at the vehicle manufacturer ’s
recommended inflation pressures and be sure to check the air pressure
monthly and before going on long road trips or carrying extra weight in
your vehicle.
Your vehicle’s tire placard and/or owner ’s manual will list the cold
inflation pressure(s) for your vehicle’s original equipment tires, including
the spare. The placard can be found on the driver ’s side door or door
jamb area. If you have questions about understanding your vehicle’s tire
placard, please refer to your owner ’s manual or ask a qualified tire
service professional.
Example of what your tire placard looks like:
FALKEN TIRE CORPORATION96

CHECKING YOUR TIRE’S AIR PRESSURE
Checking your air pressure at least once a month is vital to help your tires
perform properly and help you get the best gas mileage possible. Tires
can lose up to 7 kPa (1 psi) per month under normal conditions and lose
up to 7 kPa (1 PSI) per every 9°C (16°F) drop in temperature. Here are
some simple steps on how to check the air pressures in your tires:
1. Remove the valve stem cap.
2. Place the end of the tire gauge firmly against the tire’s valve stem.
3. Read the current pressure displayed on the gauge that is currently inthe tire.
4. Increase pressure at this time (if needed) and recheck with your tire gauge.
5. Replace the valve stem cap.
6. Repeat until all of your tires have been checked and adjusted accordingly.
TIRE PRESSURE MONITORING SYSTEM (TPMS)
A tire pressure monitoring system (TPMS) is a safety system
found in most vehicles manufactured after 2005. There are
pressure sensing transmitters mounted inside of each tire that
sends readings to the central computer (ECU) in your vehicle.
The TPMS system will alert you when one or more of your tires
are underinflated by 25% or more by turning on a warning light on your
vehicle’s dashboard or heads up display (HUD) screen. This means that
one or more of your tires may have a low-pressure condition. Follow the
instructions in your owner ’s manual.
FALKEN TIRE CORPORATION
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ROTATION AND WEAR
Falken recommends rotating your tires at least every 8,000 km (5,000
miles) and periodically inspecting your tires to make sure they are free of
road hazards (such as nails, screws, large wood splinters, etc.) that might
penetrate your tires causing them to lose air pressure and to ensure they
are wearing evenly. Common irregular wear patterns are: misalignment
wear, where the tire shows excessive outer or inner tread wear. Tire
sidewalls should also be inspected for cuts, snags, bruises, and weather
cracking. If any of these noted conditions are present during inspection,
we recommend returning to your servicing tire dealer to be corrected to
ensure long tire life.***Never include a temporary spare tire in your
rotation pattern***
TIRE REPLACEMENT
Falken recommends replacing your tires when the tread wears down to
the wear bars at 1.6 mm (2/32 of an inch), which are located across the
tread in several locations around the tire. If only two tires are being
replaced, the two new tires should always be installed on the rear of the
vehicle to aid in preventing your vehicle from hydroplaning, even if your
car is front wheel drive. It’s always recommended to have your new tires
balanced during installation, and alignment checked if the previous tires
show and irregular wear. Tires that have been in use for 5 (five) years or
more should continue to be inspected by a qualified tire specialist, at least
annually. It is recommended that any tires 10 (ten) years old or older from
the date of manufacture, including spare tires, be replaced with new tires
as a precaution even if such tires appear serviceable and even if they have
not reached the legal worn out limit at 1.6 mm (2/32 of an inch).
FALKEN TIRE CORPORATION
98

TIRE REPAIRS
In the event that you get a flat tire while driving, it is best to find a nearby,
safe place to stop and install your spare tire or call a tow truck. The less
distance that you drive on your low or flat tire, the better chances your
tire has of being repairable. Once you are able to get to your local
servicing tire dealer, have them dismount the tire from the rim and
thoroughly inspect the inside of the tire. It is important to know the
difference between a proper tire repair and an improper one because it
can be critical to you and your vehicle’s safety. An improper repair could
pose a safety threat to you and your family and could also affect your
tire’s manufacturer warranty. Here are some tips in determining if your
damaged tire can be properly repaired or not:
•Always have the tire removed from the wheel and inspected before
any repair is performed.
• Tires with less than 1.6 mm (2/32 of an inch) of tread should NOT be
repaired.
• Never repair a tire with a puncture larger than 6 mm (1/4 of an inch).
• Repairs should be limited to the tread area only.
• Repairs cannot overlap one another.
• A plug and patch or plug/patch combo should be used to effectively
repair a tire puncture.
• If anything seems questionable at any time during the repair process,
ask your service advisor for more details and/or call the tire manu-
facturer to make sure the tire’s warranty isn’t being voided.
TIRE MIX USAGE
WARNING!
Never mix tires of different size or construction and/or type on any
axle. (Except for temporary use as a spare tire.) Always refer to the
vehicle’s owner manual for proper tire fitments.
FALKEN TIRE CORPORATION
99