DODGE DURANGO 2020 Vehicle Warranty

WARNING!
Falken does not recommend the use of mixing different speed
ratings on a vehicle. This can cause poor handling and
unpredictable steering.
HIGH PERFORMANCE, LOW ASPECT RATIO TIRES
Various new vehicles come equipped with high performance and/or low
aspect ratio tires from the factory. These tires generally provide increased
vehicle handling characteristics, but may also have engineering perfor-
mance trade-offs related with their designs. Low aspect ratio tires have
reduced sidewall heights and may be more vulnerable to damage from
road hazards, potholes, and other objects, like curbs. Your vehicle’s
wheels are susceptible to these same dangers as well. Some vehicles may
be originally equipped with high performance tires that are designed for
warmer weather use reducing traction in colder, winter weather condi-
tions. High performance tires also pose the possibility of wearing more
quickly, giving a stiffer ride, and producing louder noise than standard
all-season tires during operation. Refer to your vehicle owner ’s manual,
tire information placard,
WINTER TIRES
Falken recommends all four tires be replaced when replacing your
original equipment tires and installing winter tires for the winter months.
WARNING!
Never use just two winter tires. It could lead to adverse handling,
loss of control, which could cause serious injury or death.
FA L K E NTIRE CORPORATION
TIRE SPEED RATINGS
Falken
recommends
replacing
your
tire(s)
with
the
same
speed
rating
as

the
original
tires
equipped
on
your
vehicle.
It
is
okay
to
use
a
lower
speed
rated
tire
when
using

tires.

However,
speeds
should
be
reduced
to
match
the
tires
new
“maximum”

speed
capability.
Any
tire
that
is
repaired,
damaged,
abused,
altered
from
its
original
state


or
retreaded
voids
the
speed
rating
on
that
particular
tire
and
should
be

considered
a
non-speed
rated
tire.
100

STORING YOUR TIRES
When storing your tires for any extended period of time, be sure to
thoroughly clean your tires with a tire brush, soap, and water to remove
any dirt, salt, and brake dust from the tires. If you are storing your tires
still mounted on the wheels, use a wheel brush and approved wheel
cleaner to clean your wheels. Then dry the wheels and tires with a towel
and allow them to fully dry. DO NOT apply any tire dressings while
storing your tires. Tire compounds are made to resist weather cracking
and ozone damage. Place each clean and dry tire in an airtight plastic bag
and seal the bag with tape to help reduce oil evaporation. Store your tires
out of direct sunlight and somewhere that is well shielded from the
elements, like a climate-controlled room or dry basement. Storing the
tires in a garage or shed usually exposes the tires to a wide range of
temperatures as well as precipitation and humidity. Keep the tires away
from sources that emit ozone like electric motors that use contact brushes,
furnaces, sump pumps, etc. Although tires will still age regardless of how
they are stored, these precautions will help slow the aging process and
reduce the damage to your tires.
SPEED LIMITS
WARNING!
Operating your vehicle in excess of the posted speed limit or the
maximum speed allotted by driving conditions has the potential to
be dangerous. Higher driving speeds create excessive heat buildup
in a tire, leading to a possible tire failure.
TIRE SPINNING
WARNING!
Spinning a tire to get a stuck vehicle out of mud, ice, snow, sand, or
wet grass can be potentially dangerous. A spinning tire at a
speedometer reading above 55 km/h (35 mph) can be capable of
disintegrating a tire with explosive force. In some circumstances, a
tire may be spinning at twice the speed displayed on the
speedometer. This can cause serious injury or death to you, a
passenger, or bystander. Never spin a tire above 55 km/h (35 mph).
FALKEN TIRE CORPORATION
101

B) LIMITED WARRANTY
This limited warranty applies to Falken brand Original Equipment
Passenger Car, Temporary Spare, and Light Truck steel belted radial tires
bearing the complete description and serial number required by the
Department of Transportation (DOT). This warranty is effective only to
tires for which claims are made within 5 (five) years of the date of
production, based on the tire DOT serial number.
1.WHAT IS COVERED AND FOR HOW LONG
Falken tires that are originally equipped on this vehicle are warranted
against any defects in the materials and workmanship for the usable
life of the original tread. The limited warranty terminates at the flush
appearance of the tread wear indicators at 1.6 mm (2/32 of an inch)
remaining tread depth.
A. Free Replacement If a tire becomes unserviceable due to such defect within the first 1.6 mm (2/32 of an inch) of tread wear, the
tire will be replaced free of charge with the same or comparable
Falken tire.
B. Prorated Replacement After the first 1.6 mm (2/32 of an inch) of wear, a prorated adjustment credit will be given based on the
percentage of remaining usable tread depth, down to the remaining
1.6 mm (2/32 of an inch) tread wear bar indicator. No credit is
given if the tire is worn beyond the flush appearance of the tread
wear bar indicator (less than 1.6 mm (2/32 of an inch) tread depth
remaining).
C. Out-of-Round / Out-of-Balance Replacement Tires that are deemed to be out-of-round or out-of-balance will be accepted for adjust-
ment during the first 0.8 mm (1/32 of an inch) of the original tread
depth and will be replaced free of charge with the same or similar
Falken tires (no labor costs will be covered). A set of four (4) tires
from the same vehicle will not be accepted for out-of-round or
out-of-balance claims.
FALKEN TIRE CORPORATION
102

t
äWHAT
IS
NOT
COVERED
BY
THE
WARRANTY

ä Tires
that
become
unserviceable
due
to
road
hazard
damages
(cuts,
snags,
punctures,
bruises,
impact
breaks,
etc.)
improper
repair
technique
or
materials,
improper
inflation,
overload,
irregu-
lar
wear,
wheel
imbalance,
defective
mechanical
vehicle
compo-
nents
(brakes,
suspension,
wheels,
etc.)
improper
suspension
align-
ment,
accident,
fire,
chemical
damage,
damage
from
chain
use,
racing,
off-road
use,
run
flat,
improper
installation,
vandalism,
or
abuse.

ä Tires
branded
“NA”
or
a
tire
in
which
the
DOT
numbering
has
been
removed.

ä Tires
presented
for
a
warranty
claim
by
someone
other
than
by
the
original
purchaser
,
or
tires
that


were
transferred
to
another
vehicle
from
the
vehicle
in
which
the
tires
were
originally
installed.

ä Tires
having
a
failure
or
failures
caused
by
a
previous
damages
or
repairs.

ä The
cost
of
tire
repair
or
retreading
is
not
covered
by
this
warranty
and
will
be
the
sole
responsibility
of
the
tire
owner.
Possible NON Covered Reasons/Conditions

due to:
Chipping/Chunking/Tearing Puncture
Corrosion/Wreck Racing or any Competition
Fire Repair Failure
Impact Break or Concussions Road Hazards
Improper Inflation Pressure Sidewall Cut or Damage
Improper Mounting/Dismount Theft or Vandalism
Mechanical Defects of the Vehicle Tread Cuts
Misalignment Wheel Imbalance
Misapplication Willful Abuse
Overloading FALKEN TIRE CORPORATION
103

3.OWNER’S OBLIGATIONS
At least monthly, the vehicle owner(s) should check the tires’ air
pressure with a gauge and inflate to the recommended cold air
pressure level listed on the driver ’s door placard. Do not rely on car
servicers to perform the checks. The tires should be rotated at least
every 8,000km (5,000 miles) or earlier if uneven wear is occurring, and
proof of maintenance records should be kept. The owner(s) should
have the tires rebalanced if vibration is experienced, and the vehicle’s
alignment should be checked if uneven or rapid wear is occurring, or
when suggested by the vehicle’s manufacturer.
All warranty claims must be presented to an authorized Falken dealer
or participating car dealership. The owner(s) must present any sup-
porting maintenance records and documentation necessary to help
determine if the tire(s) in question are deemed covered by the limited
warranty or not.
4. LEGAL RIGHTS
All implied warranties, including warranties of merchantability and
fitness for a particular purpose shall be limited in duration to the above
period. To the extent permitted by law, Falken Tire Corporation shall not
be responsible for incidental or consequential damages, such as loss of
use of the tire or the vehicle on which it is used, inconvenience, or
commercial loss, some states do not allow limitations on how long an
implied warranty lasts, or the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions may not
apply to you. This warranty gives you specific legal rights and you may
also have other rights, which vary from state to state. This is the only
express warranty applicable to Falken brand tires and supersedes the
terms of any previous warranty. Falken neither assumes nor authorizes
anyone to make or assume for it any other warranty.
C) UNDERSTANDING YOUR TIRES
TIRE SPEED SYMBOLS
Tires that are speed-rated are identified by the following letter symbols:
Q, S, T, U, H, V, W, Y, (Y), or (ZR). The Speed Rating’s Symbol can be
found as a part of the tire size designation (ex: 215/65HR16) or after the
load index immediately following the tire size designation (ex: 215/
65R16 97H). The Speed Rating’s Symbol indicates the maximum speed
that a tire can handle when properly inflated and loaded.
FALKEN TIRE CORPORATION
104

Speed Symbol Maximum Speed (KMH) Maximum Speed (MPH)Q 160 99S 180 112T 190 118
U 200 124
H 210 130 V 240 149
W 270 168 Y 300 186
(Y) Above 300 Above 186
ZR** Above 240 Above 149
NOTE:

**For
tires
with
speed
symbols
W
and
Y,
ZR
may
or
may
not
also
appear

within
the
size
designation.
For
tires
with
a
maximum
speed
above

186
MPH
a
ZR
must
appear
in
the
size
designation.
DATE OFTIRE MANUFACTURE
The
date
that
a
tire
was
manufactured
can
be
determined
by
examining

the
last
4
digits
of
the
12
digit
DOT
serial
code,
which
is
found
on
at
least

one
sidewall
of
a
tire.
For
tires
that
were
produced
after
the
year
2000,
the

last
4
digits
of
the
serial
code
will
identify
the
week
and
the
year
that
the

tire
was
manufactured.
If
the
last
4
digits
in
the
DOT
serial
code
were
to

read
“3013”
it
would
mean
that
the
tire
was
manufactured
the
30th
week

of
2013.
If
you
are
uncertain,
check
with
a
qualified
tire
service
profes-
sional
to
be
sure.
FALKEN TIRE CORPORATION
105

DOT Symbol And DOT Serial Code
The “DOT” symbol claims that the tire conforms to all applicable US
Department of Transportation motor vehicle safety standards for tires.
The identification/serial number follows the “DOT” symbol. Here is an
example of a DOT serial code:
(a) DOT Symbol(d) Tire Manufacturer ’s Code
(b) Manufacture Plant Code (e) Week of Production (01-52)
(c) Tire Size Code (f) Year of Production (last two digits
of year)
TIRE SIDEWALL LABELING
FALKEN TIRE CORPORATION
106

MAX LOAD AND INFLATION
The maximum load and inflation pressure is marked on the tire sidewall
in English and metric units.
PLY COMPOSITION AND MATERIALS
The number of plies and their generic composition of cord materials in
the sidewall and tread areas can be found on at least one sidewall of a
tire.
RADIAL MARKING
A radial ply tire will have the word “radial” marked on at least one
sidewall. An “R” found in the tire size marking also refers to the tire
being a radial ply tire.
UNIFORM TIRE QUALITY GRADING SYSTEM (UTQG)
The Uniform Tire Quality Grading Standards (UTQG) were created to
help you make an informed decision when purchasing passenger car tires
by providing relative information about a tire’s treadwear, traction, and
temperature characteristics. Here is a breakdown of the different catego-
ries that the UTQG grades:
TREAD WEAR
The tread wear grade is a comparative rating based on the wear rate of
the tire when tested under controlled conditions on a specified govern-
ment test course. For example, a tire graded150would wear one and a
half (1½) times as well on the government course as a tire graded 100. The
relative performance of tires depends upon the actual conditions of their
use, however, and may depart significantly from the norm due to
variations in driving habits, service practices, and differences in road
characteristics and climate.
TRACTION
The traction grades, from highest to lowest, are AA, A, BandC. Those
grades represent the tire’s ability to stop on wet pavement as measured
under controlled conditions on specific government test surfaces of
asphalt and concrete. A tire marked C may have poor traction perfor-
mance.
FALKEN TIRE CORPORATION
107

WARNING!
The traction grades assigned to this tire is based on straight ahead
braking traction tests, and does not include acceleration, cornering,
hydroplaning, or peak traction characteristics.
TEMPERATURE
The temperature grades are A(the highest), B, andC, representing the
tire’s resistance to the generation of heat and its ability to dissipate heat
when tested under controlled conditions or on a specified indoor
laboratory test wheel. Sustained high temperature can cause the material
of the tire to degenerate and reduce in tire life, and excessive temperature
can lead to sudden tire failure. The grade Ccorresponds to a level of
performance which all passenger car tires must meet under the Federal
Motor Vehicle Safety Standard No.109. Grades Band Arepresent higher
levels of performance on the laboratory test wheel than minimum
required by law.
WARNING!
The temperature grade for each tie is established for a tire that is
properly inflated and not overloaded. Excessive speed, under-
inflation, or excessive loading either separately or in combination,
can cause heat buildup and possible tire failure.
FALKEN TIRE CORPORATION
108

E) Tire Maintenance Record
Front kPa (PSI)__________
Rear kPa (PSI)___________
MAINTENANCE RECORD
Mileage Date Retailer
Inspection
Rotation
Balance
Alignment
FALKEN TIRE CORPORATION
109