radio antenna DODGE DURANGO 2021 Owners Manual

Page 83 of 340


GETTING TO KNOW YOUR VEHICLE81
(Continued)
6. Repeat the procedure to stow the second
crossbar on the opposite side.

Stowed Crossbars

NOTE:
To help control wind noise, stow the crossbars in
the side rails when they are not in use.
If any metallic object is placed over the satellite
radio antenna (if equipped), you may experience
interruption of satellite radio reception.
WARNING!
Cargo must be securely tied down before driving
your vehicle. Improperly secured loads can fly off
the vehicle, particularly at high speeds, resulting
in personal injury or property damage. Follow
the roof rack cautions when carrying cargo on
your roof rack.
CAUTION!
To prevent damage to the roof of your vehicle,
DO NOT carry any loads on the roof rack
without the crossbars deployed. The load
should be secured and placed on top of the
crossbars, not directly on the roof. If it is
necessary to place the load on the roof, place
a blanket or other protective layer between
the load and the roof surface.
To avoid damage to the roof rack and vehicle,
do not exceed the maximum roof rack load
capacity of 150 lb (68 kg). Always distribute
heavy loads as evenly as possible and secure
the load appropriately.
Load should always be secured to crossbars
first, with tie down loops used as additional
securing points if needed. Tie loops are
intended as supplementary tie down points
only. Do not use ratcheting mechanisms with
the tie loops. Check the straps and thumb
wheels frequently to be sure that the load
remains securely attached.
Long loads that extend over the windshield,
such as wood panels or surfboards, or loads
with large frontal area should be secured to
both the front and rear of the vehicle.
Travel at reduced speeds and turn corners
carefully when carrying large or heavy loads
on the roof rack. Wind forces, due to natural
causes or nearby truck traffic, can add sudden
upward lift to a load. This is especially true on
large flat loads and may result in damage to
the cargo or your vehicle.
CAUTION!
2

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Page 247 of 340


IN CASE OF EMERGENCY245
(Continued) SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in Mexico
may not answer or respond to SOS system calls. If the SOS Call system detects a malfunction, any
of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The Rearview Mirror light located between the
ASSIST and SOS buttons will continuously illumi
-
nate red.
The Device Screen will display the following
message “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state “Vehicle
device requires service. Please contact an
authorized dealer.”
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.
Never place anything on or near the vehicle’s
operable network and GPS antennas. You
could prevent operable network and GPS
signal reception, which can prevent your
vehicle from placing an emergency call. An
operable network and GPS signal reception is
required for the SOS Call system to function
properly.
The SOS Call system is embedded into the
vehicle’s electrical system. Do not add after -
market electrical equipment to the vehicle’s
electrical system. This may prevent your
vehicle from sending a signal to initiate an
emergency call. To avoid interference that can
cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile
radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the
antennas on your vehicle. IF YOUR VEHICLE
LOSES BATTERY POWER FOR ANY REASON
(INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT
OPERATE.
Modifications to any part of the SOS Call
system could cause the air bag system to fail
when you need it. You could be injured if the
air bag system is not there to help protect you.
WARNING!
WARNING!
Ignoring the Rearview Mirror light could mean
you will not have SOS Call services. If the Rear -
view Mirror light is illuminated, have an autho -
rized dealer service the SOS Call system
immediately.
The Occupant Restraint Control module turns
on the air bag Warning Light on the instrument
panel if a malfunction in any part of the
system is detected. If the Air Bag Warning
Light is illuminated, have an authorized dealer
service the Occupant Restraint Control system
immediately.
7

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246IN CASE OF EMERGENCY
Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may prevent
or stop the SOS Call system operation. These
include, but are not limited to, the following
factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware
are damaged during a crash
The vehicle battery loses power or becomes
disconnected during a vehicle crash
LTE (voice/data), 3G or 4G (data) network and/
or Global Positioning Satellite signals are
unavailable or obstructed
Equipment malfunction at the SOS operator
facility
Operator error by the SOS operator
LTE (voice/data), 3G or 4G (data) network
congestion
Weather
Buildings, structures, geographic terrain, or
tunnels
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.
Never place anything on or near the vehicle’s
LTE (voice/data), 3G or 4G (data) and GPS
antennas. You could prevent LTE (voice/data),
3G or 4G (data) and GPS signal reception, which
can prevent your vehicle from placing an emer -
gency call. An operable LTE (voice/data), 3G or
4G (data) network connection and a GPS signal
is required for the SOS Call system to function
properly.
NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void
the user's authority to operate the equipment.
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that
can immediately connect you with help in the event
that your vehicle’s airbags deploy. Please refer to
your provided radio supplement for complete
information.WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
CAUTION!
To avoid damage to the mirror during cleaning,
never spray any cleaning solution directly onto
the mirror. Apply the solution onto a clean cloth
and wipe the mirror clean.

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Page 318 of 340


316SERVICING AND MAINTENANCE
LEATHER SURFACES
Mopar® Total Clean is specifically recommended
for leather upholstery.
The leather upholstery can be best preserved by
regular cleaning with a damp soft cloth. Small
particles of dirt can act as an abrasive and damage
the leather upholstery and should be removed
promptly with a damp cloth. Stubborn soils can be
removed easily with a soft cloth and Mopar® Total
Clean. Care should be taken to avoid soaking your
leather upholstery with any liquid. Please do not
use polishes, oils, cleaning fluids, solvents,
detergents, or ammonia-based cleaners to clean
your leather upholstery.
NOTE:If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye
transfer more so than darker colors. The leather is
designed for easy cleaning, and the manufacturer
recommends Mopar® total care leather cleaner
applied on a cloth to clean the leather seats as
needed.GLASS SURFACES
All glass surfaces should be cleaned on a regular
basis with Mopar® Glass Cleaner, or any
commercial household-type glass cleaner. Never
use an abrasive type cleaner. Use caution when
cleaning the inside rear window equipped with
electric defrosters or windows equipped with radio
antennas. Do not use scrapers or other sharp
instruments that may scratch the elements.
When cleaning the rear view mirror, spray cleaner
on the towel or cloth that you are using. Do not
spray cleaner directly on the mirror.
CAUTION!
Do not use Alcohol and Alcohol-based and/or
Ketone based cleaning products to clean leather
upholstery, as damage to the upholstery may
result.

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