DODGE DURANGO 2021 Vehicle Warranty

CONTINENTAL TIRE
90
Owner must present new vehicle registration form or new vehicle
sales invoice indicating the date of purchase. Owner will be re -
quired to sign the CTA Limited Warranty Claim Form or dealer re -
placement sales receipt.
Owner is responsible for paying all applicable taxes charged by the
se
rvicing dealer and is also responsible for paying shipping, local
tire-disposal fees and parts or service regardless of mileage or
months of service. This includes payment for tire rotation, align -
ment, towing, road service, valve stems and tire repairs.
Owner is responsible for maintaining proper tire air pressure and
fo
r proper maintenance of the tire.
6. SAFETY WARNING:
I
gnoring any of the safety and information contained in this war -
ranty may result in tire failure, causing serious injury or death.
• Tire failure due to under inflation/overloading. Follow vehicle
o
wner’s manual or tire placard in vehicle for proper inflation and
loading.
• Explosion of tire/rim assembly due to improper tire mounting.
T

ire mounting / demounting can be dangerous. It should be
performed only by a trained tire specialist using proper tools and
procedures. Prior to tire mounting/demounting, the Rubber
Manufacturers Association (RMA) wall charts and manuals
should be read to obtain the proper procedures. The failure to
follow these procedures may result in faulty positioning of the
tire and/or rim, which may cause the assembly to burst with
force sufficient to cause injury or death.
• Tire failure due to damage.
Inspect your tires frequently for
scrapes, bulges, separations, cuts, snags and other damage from
road hazards. Damage from impact can occur to the inner
portions of your tire without being visible to the outside. If you
suspect a tire has been damaged from striking anything unusual
in the road, you must have the tire removed from the rim and
inspected both inside and out by a trained tire specialist. Air loss
or unusual tire wear can also be warning signs that a tire may
have internal damage. If you notice these conditions, have your
tire inspected by a trained individual.
• Tire failure due to excessive tire spinning.
Avoid tire spinning.
The centrifugal force generated by a free-spinning tire/rim
assembly may cause a sudden tire explosion resulting in vehicle

CONTINENTAL TIRE
91
damage and/or serious injury or death. Never exceed 35 mph
(5
5km/h) as indicated on your speedometer when your vehicle
is stuck in snow, mud, or sand and your tire(s) is/are spinning.
Use a gentle backward and forward rocking motion to free your
vehicle for continued driving. Never stand or permit anyone else
to stand near or behind a tire spinning while attempting to push
a vehicle that is stuck.
SELF SUPPORTING RUNFLAT (SSR) TIRE OWNERS
Continental Tire the Americas, LLC (CTA) does not recommend any
re
pair to or reuse of punctured Continental SSR tires.
Even a trained tire specialist may be unable to recognize internal
st
ructural damage to a Self Supporting Run-flat (SSR) tire resulting
from having been driven in an under inflated or zero inflation
pressure condition. Such damage may not be visible on the surface of
the inner liner or sidewall making it impossible to determine the tire
suitability for repair or reuse. CTA does not recommend any repair to
or reuse of Continental SSR tires. You may visit

www.continentaltire.com
or
www.continentaltire.ca
and select
Customer Care FAQs to obtain additional SSR information.
TEMPORARY SPARE TIRE OWNERS
CTA does not recommend any repair to or reuse of punctured
T e

mporary Spare Tires.
CONTISEAL™ TIRE OWNERS A ContiSeal™ tire differs from a
non-ContiSeal™ tire in that it has
a
sticky, viscous layer from
shoulder to shoulder along the
inner liner. This layer is an integral part of the ContiSeal™ tires. It is
not designed or intended to act as a permanent puncture repair (See
information below). If an object up to 3/16ths (5 mm) diameter
pe

netrates the tread of the ContiSeal™ tire, this sticky, viscous layer is
designed to surround and adhere to the puncturing object and prevent
air loss from the tire by providing a near instantaneous seal. If the
puncturing object becomes dislodged from the tire, the material is
designed to seal most holes made by objects up to 3/16” (5 mm)
di

ameter. While ContiSeal™ tires significanty reduce the incidence of
flats they are not designed to be driven under inflated or in a flat
condition. In all other aspects, ContiSeal™ tires perform exactly like

CONTINENTAL TIRE
92
non-ContiSeal™ tires. As with any tire, regularly inspect ContiSeal™
tires for evidence of cuts, punctures, and loss of inflation pressure. At
a minimum, ContiSeal™ tires should be inspected once or twice a
month and always before a long trip. Punctures or damage not
attended to promptly can result in loss of inflation pressure and/or
damage to the tire. ContiSeal™ tires with cuts and punctures must be
inspected by a trained tire specialist as soon as possible. The trained
specialist, must inspect the tire carefully and, according to industry
standards, to determine whether a permanent repair can be made or
whether the tire must be removed from service and scrapped. A
permanent repair will require removal of the tire from the rim and
application of a repair method specifically approved for the
ContiSeal™ tires.
ContiSeal™ tires are identified by a symbol on the tire sidewall.
CONTISILENT™ TIRE OWNERS
ContiSilent™ tires are designed to
reduce noise generated while
d r

iving. A ContiSilent™ tire is
lined with a noise reducing foam
insert. It is not designed or intended to act as a puncture repair.
USING ContiSilent™ Tires
In aspects such as mounting, demounting, inflating and balancing,
Co
ntiSilent™ tires do not differ from non-ContiSilent™ tires. As with
any tire, regularly inspect ContiSilent™ tires for evidence of cuts,
punctures, and loss of inflation pressure. At a minimum,
ContiSilent™ tires should be inspected once or twice a month and
always before a long trip. Punctures or damage not attended to
promptly can result in loss of inflation pressure and/or damage to the
tire. ContiSilent™ tires with cuts and punctures must be inspected by
a trained tire specialist as soon as possible. The trained tire specialist
must inspect the tire carefully and, according to industry standards,
determine whether a permanent repair can be made or whether the
tire must be removed from service and scrapped.

CONTINENTAL TIRE
93
A permanent repair will require removal of the tire from the rim and
application of a repair method specifically approved for ContiSilent™
Tires. ContiSilent™ tires are identified by a symbol on the tire
sidewall. ContiSilent™ tires and non-ContiSilent™ tires may be
mixed on the same vehicle.
In addition to the valuable warranty, safety and maintenance
in
formation you will finding this Warranty we encourage you to visit
CTA websites at:
www.continentaltire.com
or
www.continentaltire.ca


for up-to-date changes and a Self-Help knowledge base with
downloadable brochures (customer care link). Please also visit the US
Tire Manufacturer Association (USTMA) website at
www.ustires.org
.
THIS LIMITED WARRANTY AND ADJUSTMENT POLICY IS
NO
T A WARRANTY THAT YOUR TIRE WILL NOT FAIL OR
BECOME UNSERVICEABLE IF NEGLECTED OR MISTREATED.
FOR SERVICE ASSISTANCE OR INFORMATION
Contact the authorized dealer where you purchased the vehicle or the
ne
arest Continental brand tire dealer. For the nearest Continental
brand tire dealer, consult either the websites or the toll free Customer
Relations number(s).
In the United States call 80
0-847-3349
In Canada, call 85
5-453-1962
Continental Tire the Americas, LLC
1830 MacMillan Park Dr.Fort Mill, SC 29707
Continental Tire Canada, Inc. 6110 Cantay Rd.
Mississauga, ON L5R 3W5

FALKEN TIRE CORPORATION
94
FALKEN TIRE CORPORATION
FALKEN
MADE BY SUMITOMO RUBBER INDUSTRIES
Congratulations!
Your new vehicle is fitted with high performance and high quality
Fa
lken tires.
In order to guarantee that you receive the best performance and
qu
ality from your new Falken tires, we recommend that you read and
follow all of the maintenance and safety tips provided in this
document. We also suggest that you have your Falken tires
periodically inspected and maintained by a qualified tire service
professional.
A) TIRE CARE AND RECOMMENDATIONS
PROPER INFLATION AND FUEL ECONOMY
Ensure maximum performance and a long life from your tires by
ch
ecking the air pressures at least once a month and set them to the
vehicle manufacturer’s recommended pressure(s) listed on the
vehicle’s tire placard or in your Owner’s Manual. Always check and
adjust your air pressure when your tires are cold, preferably first thing
in the morning before driving. Never release air pressure from tires
when they are hot. Wait until the tires cool down and recheck, adding
air or releasing as required. Falken endorses the use of nitrogen in
your tires because it helps your tires maintain optimal pressure for
longer periods of time and reduces the amount of moisture inside of
the tire and wheel assembly.
*Some plus size applications may require different air pressure(s)
t h

an what is listed on your vehicle’s placard or Owner’s Manual. In
this case, please consult your tire dealer or Falken Tire for proper
inflation pressure(s).

FALKEN TIRE CORPORATION
95
TIRE INFLATION PRESSURE
Tires need to be properly inflated to effectively operate and perform
as
intended. Tires carry the weight of the vehicle, passengers, and
cargo as well as bear the forces of braking, accelerating, and turning.
The vehicle manufacturer sets the inflation pressures for the original
equipment tires that are on your vehicle.
Driving with improperly inflated tires is dangerous. An under
in
flated tire will generate excessive heat build-up that will cause
damage to the internal structure and inner liner of the tire. Besides tire
damage, improper tire inflation pressures can also affect your
vehicle’s ride and handling, tire tread wear, and fuel economy. It is
recommended to always keep all of your tires, including the spare, at
the vehicle manufacturer’s recommended inflation pressures and be
sure to check the air pressure monthly and before going on long road
trips or carrying extra weight in your vehicle.
Your vehicle’s tire placard and/or Owner’s Manual will list the cold
in
flation pressure(s) for your vehicle’s original equipment tires,
including the spare. The placard can be found on the driver side door
or door jamb area. If you have questions about understanding your
vehicle’s tire placard, please refer to your Owner’s Manual or ask a
qualified tire service professional.
Example of what your tire placard looks like:

FALKEN TIRE CORPORATION
96
CHECKING YOUR TIRE’S AIR PRESSURE
Checking your air pressure at least once a month is vital to help your
ti
res perform properly and help you get the best gas mileage possible.
Tires can lose up to 7 kPa (1 psi) per month under normal conditions
and lose up to 7 kPa (1 PSI) per every 9°C (16°F) drop in temperature.
Here are some simple steps on how to check the air pressures in your
tires:
1. Remove the valve stem cap.
2

. Place the end of the tire gauge firmly against the tire’s valve stem.
3
. Read the current pressure displayed on the gauge that is currently
i
n the tire.
4. Increase pressure at this time (if needed) and recheck with your tire
g
auge.
5. Replace the valve stem cap.
6
. Repeat until all of your tires have been checked and adjusted
a
ccordingly.
TIRE PRESSURE MONITORING SYSTEM (TPMS) A Tire Pressure Monitoring System (TPMS) is a safety
system found in most vehicles manufactured after 2005.
Th
ere are pressure sensing transmitters mounted inside of
each tire that sends readings to the central computer in your
vehicle. The TPMS system will alert you when one or more
of your tires are underinflated by 25% or more by turning on
a warning light on your vehicle’s dashboard or Heads Up Display
(HUD) screen. This means that one or more of your tires may have a
low-pressure condition. Follow the instructions in your Owner’s
Manual.

FALKEN TIRE CORPORATION
97
ROTATION AND WEAR
Falken recommends rotating your tires at least every 8,000 km
(5,000 miles) and periodically inspecting your tires to make sure they
ar

e free of road hazards (such as nails, screws, large wood splinters,
etc.) that might penetrate your tires causing them to lose air pressure
and to ensure they are wearing evenly. Common irregular wear
patterns are: misalignment wear, where the tire shows excessive outer
or inner tread wear. Tire sidewalls should also be inspected for cuts,
snags, bruises, and weather cracking. If any of these noted conditions
are present during inspection, we recommend returning to your
servicing tire dealer to be corrected to ensure long tire life. ***Never
include a temporary spare tire in your rotation pattern***
TIRE REPLACEMENT
Falken recommends replacing your tires when the tread wears down
t o

the wear bars at 1.6 mm (2/32 of an inch), which are located across
th

e tread in several locations around the tire. If only two tires are being
replaced, the two new tires should always be installed on the rear of
the vehicle to aid in preventing your vehicle from hydroplaning, even
if your car is front wheel drive. It is always recommended to have your
new tires balanced during installation, and alignment checked if the
previous tires show and irregular wear. Tires that have been in use for
five years or more should continue to be inspected by a qualified tire
specialist, at least annually. It is recommended that any tires 10 years
old or older from the date of manufacture, including spare tires, be
replaced with new tires as a precaution even if such tires appear
serviceable and even if they have not reached the legal worn out limit
at 1.6 mm (2/32 of an inch).

FALKEN TIRE CORPORATION
98
TIRE REPAIRS
In the event that you get a flat tire while driving, it is best to find a
ne
arby, safe place to stop and install your spare tire or call a tow truck.
The less distance that you drive on your low or flat tire, the better
chances your tire has of being repairable. Once you are able to get to
your local servicing tire dealer, have them dismount the tire from the
rim and thoroughly inspect the inside of the tire. It is important to
know the difference between a proper tire repair and an improper one
because it can be critical to you and your vehicle’s safety. An improper
repair could pose a safety threat to you and your family and could also
affect your tire’s manufacturer warranty. Here are some tips in
determining if your damaged tire can be properly repaired or not:
• A lways have the tire removed from the wheel and inspected before
a
ny repair is performed.
• Tires with less than 1.6
mm (2/32 of an inch) of tread should NOT
be
repaired.
• Never repair a tire with a puncture larger than 6
mm (1/4 of an
in
ch).
• Repairs should be limited to the tread area only.
•
Repairs cannot overlap one another.
•
A plug and patch or plug/patch combo should be used to effectively
r
epair a tire puncture.
• If anything seems questionable at any time during the repair
p
rocess, ask your service advisor for more details and/or call the
tire manufacturer to make sure the tire’s warranty is not being
voided.
TIRE MIX USAGE
WARNING!
Never mix tires of different size or construction and/or type on
an
y axle. (Except for temporary use as a spare tire.) Always refer to
the vehicle’s owner manual for proper tire fitments.

FALKEN TIRE CORPORATION
99
TIRE SPEED RATINGS
Falken recommends replacing your tire(s) with the same speed rating
as
the original tires equipped on your vehicle.
It is okay to use a lower speed rated tire when using Winter tires.
Ho
wever, speeds should be reduced to match the tires new
“maximum” speed capability.
Any tire that is repaired, damaged, abused, altered from its original
st
ate or retreaded voids the speed rating on that particular tire and
should be considered a non-speed rated tire.
HIGH PERFORMANCE, LOW ASPECT RATIO TIRES
Various new vehicles come equipped with high performance and/or
lo
w aspect ratio tires from the factory. These tires generally provide
increased vehicle handling characteristics, but may also have
engineering performance trade-offs related with their designs. Low
aspect ratio tires have reduced sidewall heights and may be more
vulnerable to damage from road hazards, potholes, and other objects,
like curbs. Your vehicle’s wheels are susceptible to these same dangers
as well. Some vehicles may be originally equipped with high
performance tires that are designed for warmer weather use reducing
traction in colder, winter weather conditions. High performance tires
also pose the possibility of wearing more quickly, giving a stiffer ride,
and producing louder noise than standard all-season tires during
operation. Refer to your vehicle Owner’s Manual, tire information
placard, or qualified tire service professional for more information
about these kinds of tires.
WINTER TIRES

Falken recommends all four tires be replaced when replacing your
o r

iginal equipment tires and installing winter tires for the winter months.

WARNING!
Falken does not recommend the use of mixing different speed
ra
tings on a vehicle. This can cause poor handling and
unpredictable steering.
WARNING!
Never use just two winter tires. It could lead to adverse handling,
lo
ss of control, which could cause serious injury or death.