DODGE DURANGO 2022 Vehicle Warranty

140
NEXEN TIRE
TOTAL COVERAGE WARRANTY™
(Effective February 1, 2016)
FOR STEEL BELTED RADIAL TIRES MANUFACTURED BY NEXEN TIRE
ABOUT NEXEN TOTAL COVERAGE WARRANTY
This limited warranty only applies to the original purchaser of new replacement tires sold
by NEXEN TIRE USA (as below Nexen Tire), and has been used on the same vehicle that
it was originally installed on.
This warranty applies to tires purchased after February 1, 2016. Tires purchased before
Feb

ruary 1, 2016 are subject to the previous published warranty.
The Nexen Total Coverage Warranty offers the consumer the following benefits:
Coverage for Defects in Workmanship and Materials
• Mileage Tread Wear Limited Warranty*
• Ro

ad Hazard Replacement Program*
• Ro

adside Assistance – Flat Tire Change or Tow Service
* M

ost, but not all Nexen Tire patterns come with a Mileage Tread Wear Warranty and/or
Ro a

d Hazard Replacement. Check each pattern for coverage.
For purposes of this warranty, the term “usable tread life” will be determined as having
at

least 2/32 of an inch (1.6 mm) of tread remaining evenly across the tire. If less than
2/ 3

2 of an inch (1.6 mm) of tread remains at any point on the face of the tire, the tire
wi l

l be considered past its usable tread life and subject to any and all conditions stated
below.
WORKMANSHIP AND MATERIALS
All Nexen Tires are warranted against defects in workmanship and material and will be
replaced 100% free of charge for the initial warranty period which is the first 2/32 of an
inch (1.6 mm) of original usable tread life, or within 12 months from the period of
pu r

chase, whichever comes first.
After the 100% replacement term expires and the tire is still within 72 months from date
of

manufacture, the amount of credit will be determined by the percentage of original
tread depth remaining on the tire. Under all circumstances, the cost of mounting,
balancing and any other service charges including applicable taxes are required to be
paid by the consumer.

NEXEN TIRE
141
MILEAGE TREAD WEAR LIMITED WARRANTY
Most patterns manufactured by Nexen Tire are assigned a mileage warranty that
protects the consumer against premature tread wear. If a tire reaches the end of its
“usable tread life” before the stated mileage warranty, the consumer will be issued a
replacement Nexen Tire on a pro rata basis, which means the consumer will be
responsible for a percentage of the replacement cost. In order to maintain tread wear
warranty, all tires must be rotated at least every 5,000-6,000 miles (8,000-10,000 km).
U n

der all circumstances, the cost of mounting, balancing and any other service charges
including applicable taxes are required to be paid by the consumer.
WHAT IS NOT COVERED UNDER THIS LIMITED WARRANTY
• Ride complaints after the first 2/32 of an inch of tread wear or replacement of three or more tires from the same vehicle will not be accepted.
• R oad hazard damage such as cuts, snags, punctures or tire repair, bruises, impact
b
reaks, etc. Check Road Hazard Replacement Program for patterns that are covered
against this type of damage.
• P remature or irregular wear due to vehicle mechanical deficiencies or failure to rotate
t
he tires at recommended intervals.
• T ires on any vehicle registered and normally operated outside the United States.
•
Damage from incorrect mounting or dismounting of the tire, incorrect application,
w
ater or other material trapped inside the tire during mounting or failure to balance
the tires.
• D amage from overinflation or underinflation, overloading, fire, theft, and defective
v
ehicle mechanical conditions.
• R acing, off road use and misapplications of tire to vehicle.
•
Ozone or weather cracking on tires after 48
months from the date of manufacture or
ot
her abuse, misuse, tire alteration, run flat.
• A ny tires worn beyond the wear indicators. Less than 2/32 of an inch remaining tread
d
epth.
• F lat spotting caused by improper storage or brake lock.
•
Accident, fire, chemical corrosion, tire alteration or vandalism.
•
Tire which DOT identification number and/or brand name removed intentionally.
•
Loss of time or use, inconvenience or any incidental or consequential damage.
•
Original equipment tires on new vehicle. See separate warranty, if applicable, in your
v
ehicle’s glove box.
• T ires purchased as used.
•
Tires used on Recreational Vehicles (For camping & Motor homes, etc.) or in commer -
c
ial service.

NEXEN TIRE 142
OTHER LIMITATIONS INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
• Failure to rotate tires as recommended voids the tread wear warranty.
• If tires are different size on front and rear of vehicle, and therefore can’t be rotated,
t
he mileage warranty for the rear tires will be half of the stated mileage warranty.
• W inter tires must be used only in winter months, which are determined to be
S
eptember 1st through April 30th of the following year. Documentation is required
showing date of installation and removal to maintain tread wear warranty.
ROAD HAZARD REPLACEMENT PROGRAM
Most patterns sold by Nexen Tire are covered by a road hazard warranty that protects the
consumer against non-repairable damage caused by puncture, snag, cut, bruise or
impact break. Typical road hazards are nails, glass, potholes and other debris. Covered
tires will be eligible for a free replacement for the first 3/32 of an inch of original tread
depth, or for a period of two years from the date of purchase; whichever comes first. If
the DOT number on the tire is greater than two years from the adjustment date, an
invoice showing date of purchase is necessary. The cost of mounting, balancing and any
other service charges including applicable taxes are required to be paid by the consumer.
WHAT IS NOT COVERED UNDER THE ROAD HAZARD REPLACEMENT PROGRAM
• A tire that is damaged due to vandalism.
• A tire that is damaged due to an accident.
•
A tire that is repairable under Rubber Manufacturers Association (RMA) standards.
•
A tire that has failed due to commercial use.
•
A tire that is damaged or failed due to racing or off road use.
•
A tire that is damaged due to use of snow chains or studs.
•
A tire that is damaged or failed due to irregular wear caused by mechanical issues.
•
Original equipment tires on new vehicle.
•
Tires transferred from the vehicle that they were originally installed.
CONSUMER’S OBLIGATION WHEN FILING CLAIM
To maintain Mileage Tread Wear Warranty and Road Hazard Replacement Program, the
consumer is responsible for the following:
• A ny claims must be presented to an authorized Nexen Tire dealer.
•
Submit or present a copy of the original purchase receipt with documented automobile
m
ileage at time of tire installation and of tire dismounting.
• S ubmit a tire rotation record showing that all tires have been rotated at least every
5
,000-6,000 miles (8,000-10,000 km). Tire rotation record is not necessary for
M i

leage claims when tire is within 2/32 of an inch difference of remaining tread depth

NEXEN TIRE
143
as measured from shoulder to shoulder on the claim tire, and compared to the
remaining tread depth of the opposite front/rear or left/right tire.
• C omplete and sign the Nexen Tire Claim Adjustment form provided by the dealer, keep
a
copy for your records and leave the tire with the dealer for warranty processing.
ROADSIDE ASSISTANCE
Patterns sold after May 1, 2014 by Nexen Tire in the United States and Canada are
eligible for a free 24/7/365 Roadside Assistance for a period of 36 months from the
p u

rchase date. Upon purchasing Nexen Tires, the consumer will receive an activation
card from the tire shop. An online registration needs to be completed in order to have
access to a toll free phone number to call in case of a flat tire. A qualified professional
will change your flat tire with your spare tire free of charge. If a working spare is not
available, towing will be provided free of charge to the nearest Nexen Tire dealer or
authorized place of repair.
*Nexen Tire reserves the right to change the terms and conditions of all warranties at
a n

y time.
TIRE CARE AND MAINTENANCE GUIDE
Tire failure can result in serious damage and/or personal injury. To reduce the risk of tire
failure we recommend the following:
• M aintain proper inflation pressure and do not use at underinflation or overinflation.
P
ressure should be set at the level recommended by vehicle manufacturer.
• W heel alignment and balancing should be checked at regular intervals.
•
Do not overload. The maximum load carrying capacity is molded on the sidewall of the
t
ire.
• D o not spin your tires excessively and avoid driving over curbs, potholes, obstacles
a
nd edges of pavement.
• N ever drive on smooth (bald) tires. By law, tires must be replaced when 2/32 of an
i
nch of tread depth remained, as indicated by tread wear indicator molded in the tread
grooves.
• C heck your tires frequently for any scrapes, cuts, foreign objects, separations or
b
ulges. If damage is found, do not attempt to dismount a tire yourself. Change
damaged tire with the spare and contact a local authorized Nexen Tire dealer imme -
diately.
• D o not drive in excess of speed limits allowed by law or the maximum speed justified
b
y driving conditions.
• T o achieve proper even wear and gain maximum tread life, tire rotation at regular
i
ntervals is required.

NEXEN TIRE 144
For more information or service regarding Nexen Tire, please contact the nearest
Authorized NEXEN Dealer.
For more information, please call the toll-free technical support number:
1-

800-57-NEXEN 1-800-576-3936/1-866-70-NEXEN 1-866-706-3936
MILEAGE WARRANTY ADJUSTMENT TABLE
NEXEN TIRE AMERICA INC.
21073 Pathfinder Road Suite 100 Diamond Bar, CA 91765 Toll Free Number
1-800-57-NEXEN1 -
800-576-3936 / 1-866-70-NEXEN 1-866-706-3936
FAX: 1-909-781-6590 / 1-909-923-3991 www.NexenTireUSA.com

NEXEN TIRE
145

NEXEN TIRE 146
WARRANTY INFORMATION PER TIRE

NEXEN TIRE
147
TIRE SERVICE RECORD
Please ensure that your dealer completes the information below at the recommended
service interval.

148
PIRELLI TIRES
PIRELLI ORIGINAL EQUIPMENT & REPLACEMENT LIMITED WARRANTY PASSENGER &
LIGHT TRUCK TIRES
What Is Warranted and Who Is Eligible Under the Warranty?
Pirelli Tire Inc. (PTI), 1111, Boul. Dr. Frederik-Philips, suite 506, St.Laurent, Quebec, H4M
2X6
, warrants to the original purchaser that all Pirelli brand or PTI private brand Original
Equipment and Replacement Passenger and Light Truck radial tires with a complete DOT
identification number and branded Pirelli or a PTI private brand, which are supplied by
PTI, either directly or through an authorized Pirelli Dealer, and which are mounted on
passenger cars, vans and light trucks within the US and Canada will be free from defects
in workmanship and materials. The Pirelli Original Equipment & Replacement Limited
Warranty is subject to periodic revision: see the Warranty section at www.ca.pirelli.com
for the latest version.
Original Equipment and Replacement Tires
Original Equipment Tires are defined as tires supplied as original equipment by the
ve h

icle manufacturer on new vehicles. Original Equipment tires are backed by
Workmanship and Materials coverage. The PTI Limited Tread wear warranty does not
apply to Original Equipment tires.
Replacement Tires are defined as tires mounted to your vehicle after the Original
Eq u

ipment tires have been removed. Replacement Tires are backed by both
Workmanship and Materials and PTI Limited Tread wear coverage as defined in this
document.
Tire Registration
Please request your dealer register your replacement tires, provide you with a
registration card, or go to www.ca.pirelli.com to register your tires on line. In case of a tire
recall, we can reach you only if we have your name and address. You must register your
t ir

es to be on our list.
What Is The Adjustment Policy And For How Long?
If a Pirelli tire becomes unserviceable due to workmanship or material anomalies during
the initial warranty period, which is one year from the date of original retail purchase of
the vehicle or purchase of replacement tires (purchase receipt required) or within the
first 2/32 of an inch of the original usable tread, whichever occurs first, the tire will be
replaced with the same or comparable tire at no charge to the owner. To receive
consideration for warranty coverage, tires must be returned to a PTI authorized dealer.
Tire Inspection Personnel designated by PTI make the final determination regarding
qualification for Workmanship and Materials and Limited Tread wear coverage on tires
submitted to Pirelli via an authorized Pirelli dealer. If the tire is presented for ride related
anomalies the warranty period is one year from the date of original retail purchase of the
vehicle or purchase of replacement tires (purchase receipt required) or within the first

PIRELLI TIRES
149
2/32 of an inch of the original usable tread, whichever occurs first. The owner must pay
for any associated service charges, including costs associated with mounting and
balancing in both the aforementioned cases.
After the initial warranty period, if a Pirelli tire becomes unserviceable due to
w o

rkmanship or material anomalies the owner must pay the cost for a comparable new
Pirelli brand or PTI private brand replacement tire on a pro-rata basis. The authorized
Pirelli Dealer will determine the cost by multiplying the percentage of the original usable
tread worn by the current dealer selling price. The owner must pay for any associated
service charges, including costs associated with mounting and balancing of the tire.
A tire has delivered its original usable tread life and is considered 100% worn when the
t r

ead wear indicators (2/32 of an inch tread remaining) become visible regardless of age
or mileage.
Pirelli Confidence Program™
Select Pirelli tires are covered by a 30 day trial period. At any time during the 30 day
period if you are not satisfied with any of the qualifying lines listed below, the set of four
tires with the original sales receipt may be returned to the authorized Pirelli dealer from
which they were purchased and may be exchanged for a set of Pirelli tires for equal or
lesser value.
Tire lines which qualify for Pirelli Confidence


Program
Refer to www.ca.pirelli.com for details regarding terms and conditions of the Pirelli Con -
fidence Program.
Limited Treadwear Warranty For Replacement Tires Only
In addition to the above workmanship and materials warranty PTI also warrants to the
original consumer purchaser only, that the tread life of Cinturato P3000™, P4 Four
Seasons , P4 Four Seasons
, Cinturato P5™, P6™ Four Seasons , Pirelli P Zero
All Season , P Zero Nero™ All Season, Scorpion™ ATR, Scorpion STR and Scorpion
Verde All Season replacement street legal tires which are supplied by PTI either
directly or through an authorized Pirelli dealer, will have treadwear warranty coverage for
t h

e described vehicle odometer kilometers from the point of original retail purchase. The
authorized Pirelli Dealer will determine the replacement tire cost by multiplying the
percentage of the mileage obtained by the current dealer selling price.
The PTI Treadwear Mileage Warranty Conditions:
• Y ou are the original purchaser of the tires and have a copy of the original invoice
s
howing the application mileage.
• Y ou are the owner of the vehicle on which the tires were originally installed.
•
The tires are replacement tires (The PTI Treadwear Mileage Warranty does not apply
t
o Original Equipment tires).
• Y ou have had the tires rotated every 8,000 to 11,000 kilometers.