DODGE JOURNEY 2020 Owners Manual

IN CASE OF EMERGENCY 209
Disconnecting The Jumper Cables

1. D isconnect the negative
(-)
jumper cable
from the remote negative (-)
post of the
vehicle with the discharged battery.

2. D isconnect the negative end (
-) of the
jumper cable from the negative (-) post of
the booster battery.
3. D isconnect the opposite end of the
p
ositive (+)
jumper cable from the
positive (+)
post of the booster battery.
4. D isconnect the positive (
+) end of the
jumper cable from the remote positive (+)
post of the discharged vehicle.
5. R einstall the protective cover over the
r
emote positive (+) battery post of the
discharged vehicle.
If frequent jump starting is required to start
your vehicle, you should have the battery and
c h

arging system inspected at an authorized
dealer.
IF YOUR ENGINE OVERHEATS
In any of the following situations, you can
reduce the potential for overheating by taking
the appropriate action.
On the highways — slow down.
In city traffic — while stopped, place the trans -
mission in NEUTRAL, but do not increase the
e n

gine idle speed while preventing vehicle
motion with the brakes. NOTE:

There are steps that you can take to slow down
an
impending overheat condition:
If your Air Conditioner (A/C) is on, turn it off.
The A/C system adds heat to the engine
cooling system and turning the A/C off can
help remove this heat.
You can also turn the temperature control to
maximum heat, the mode control to floor and
the blower control to high. This allows the
heater core to act as a supplement to the
radiator and aids in removing heat from the
engine cooling system.
CAUTION!

Accessories plugged into the vehicle power
outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular devices,
etc.). Eventually, if plugged in long enough
without engine operation, the vehicle’s battery
will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.

WARNING!
You or others can be badly burned by hot
engine coolant (antifreeze) or steam from
your radiator. If you see or hear steam coming
from under the hood, do not open the hood
until the radiator has had time to cool. Never
try to open a cooling system pressure cap
when the radiator or coolant bottle is hot.
6

210 IN CASE OF EMERGENCY
2.4L ENGINE — IF EQUIPPED
On hot days, the engine oil temperature may
become too hot during sustained high-speed
driving or if towing a trailer up long grades. If
this happens, a HOTOIL message will flash in
the odometer and the vehicle speed will be
reduced to 48
mph (77 km/h) maximum until
t h

e engine oil temperature is reduced.
NOTE:
The maximum vehicle speed is reduced to
4 8

mph (77 km/h), you may reduce vehicle
s p

eed further as needed. Once the engine oil
temperature is reduced, you may continue to
drive normally.
GEAR SELECTOR OVERRIDE
If a malfunction occurs and the gear selector
cannot be moved out of the PARK position, you
can use the following procedure to temporarily
move the gear selector:

1. Turn the engine off.

2

. F irmly apply the parking brake.
3
. O pen the center console and remove the
g
ear selector override access cover (located
in the front lower right corner of the console
storage bin).

Gear Selector Override Access Cover

4. P ress and maintain firm pressure on the
b
rake pedal. 5. I
nsert a screwdriver or similar small tool into
t
he access port, and push and hold the
override release lever forward.

Gear Selector Override Access Cover Removal

6. M ove the gear selector to the NEUTRAL
p
osition.
7. T he vehicle may then be started in
N
EUTRAL.
8. R einstall the gear selector override access
c
over.
CAUTION!
Driving with a hot cooling system could
damage your vehicle. If the temperature
gauge reads HOT (H), pull over and stop

the vehicle. Idle the vehicle with the air
c o

nditioner turned off until the pointer drops
back into the normal range. If the pointer
remains on HOT (H), and you hear continuous
chimes, turn the engine off immediately and
call for service.

IN CASE OF EMERGENCY 211
FREEING A STUCK VEHICLE

If your vehicle becomes stuck in mud, sand, or
snow, it can often be moved using a rocking motion.
Turn the steering wheel right and left to clear the
area around the front wheels. Then, shift back and
forth between DRIVE (D) and REVERSE (R) while
gently pressing the accelerator. Use the least
amount of accelerator pedal pressure that will
maintain the rocking motion, without spinning the
wheels or racing the engine.
Push the ESC OFF switch, to place the
Electronic Stability Control (ESC)
s
y
stem in "ESC Partial Off" mode,
before rocking the vehicle. Refer to
“Electronic Brake Control System” in “Safety”
for further information. Once the vehicle has
been freed, push the ESC OFF switch again to
restore "ESC On" mode.
CAUTION!
Racing the engine or spinning the wheels may
lead to transmission overheating and failure.
Allow the engine to idle with the transmission
in NEUTRAL for at least one minute after
every five rocking-motion cycles. This will
minimize overheating and reduce the risk of
transmission failure during prolonged efforts
to free a stuck vehicle.
WARNING!
Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause damage, or even failure, of the axle
and tires. A tire could explode and injure
someone. Do not spin your vehicle's wheels
faster than 30
mph (48 km/h) or for longer
t h

an 30 seconds continuously without
stopping when you are stuck and do not let
anyone near a spinning wheel, no matter
what the speed.
CAUTION!
When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin
the wheels faster than 15 mph (24 km/h),
o r

drivetrain damage may result.
Revving the engine or spinning the wheels
too fast may lead to transmission over -
heating and failure. It can also damage the
t i

res. Do not spin the wheels above 30 mph
( 4

8 km/h) while in gear (no transmission
s h

ifting occurring).
6

212 IN CASE OF EMERGENCY
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
Proper towing or lifting equipment is required to
pr

event damage to your vehicle. Use only tow
bars and other equipment designed for this
purpose, following equipment manufacturer’s
instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main
structural members of the vehicle, not to
bumpers or associated brackets. State and
local laws regarding vehicles under tow must be
observed. If you must use the accessories (wipers,
de
frosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC
mode.
If the key fob is unavailable, or the vehicle's
b a

ttery is discharged, refer to “Gear Selector
Override” in this section for instructions on
shifting the transmission out of PARK for
towing.
Towing Condition Wheel OFF The Ground FWD MODELS
Flat Tow NONEIF transmission is operable:
Ignition in ACC or ON/RUN mode
Transmission in NEUTRAL
25 mph (40 km/h) max speed
15 miles (24 km) max distance
Wheel Lift Or Dolly Tow
Rear
Front OK
Flatbed ALLBEST METHOD
CAUTION!
Do not use sling type equipment when
towing. Vehicle damage may occur.
When securing the vehicle to a flatbed
truck, do not attach to front or rear suspen-
sion components. Damage to your vehicle
m a

y result from improper towing.
Do not push or tow this vehicle with another
vehicle as damage to the bumper fascia
and transmission may result.

IN CASE OF EMERGENCY 213
FRONT-WHEEL DRIVE (FWD) MODELS
The manufacturer recommends towing your
vehicle with all four wheels OFF the ground
using a flatbed.
If flatbed equipment is not available, and the
t r

ansmission is operable, the vehicle may be
flat towed (with all four wheels on the ground)
under the following conditions:
The transmission must be in NEUTRAL.
The towing distance must not exceed
15 miles (24 km).
The towing speed must not exceed 25 mph
(4
0 km/h). If the transmission is not operable, or the
v
e

hicle must be towed faster than 25 mph
( 4

0 km/h) or farther than 15 miles (24 km), it
m u

st be towed with the front wheels OFF the
ground (using a flatbed truck, towing dolly, or
wheel lift equipment with the front wheels
raised).
TOW EYE USAGE — IF EQUIPPED
Your vehicle is equipped with a tow eye that can
be used to move a disabled vehicle.
When using a tow eye be sure to follow the “Tow
E y

e Usage Precautions” and the “Towing A
Disabled Vehicle” instructions in this section.

Tow Eye

CAUTION!
Towing faster than 25 mph (40 km/h) or
fa
rther than 15 miles (24 km) with front
w h

eels on the ground can cause severe
transmission damage. Damage from
improper towing is not covered by the New
Vehicle Limited Warranty.
6

214 IN CASE OF EMERGENCY
Tow Eye Usage Precautions

Tow Eye Warning Label
Front Tow Eye Installation
The front tow eye receptacle is located behind a
door, located on the right front bumper fascia.
To install the tow eye, open the door using the
vehicle key or a small screwdriver, and thread
the tow eye into the receptacle.
Insert the flat end of the jack handle through
th
e eye and tighten, refer to “Jacking And Tire
Changing” in this chapter for further
information. The tow eye must be fully seated to
the attaching bracket through the lower front
fascia as shown. If the tow eye is not fully
seated to the attaching bracket, the vehicle
should not be towed.

Front Tow Eye Installed

CAUTION!
The tow eye must only be used for roadside
emergencies. Use with an appropriate
device in accordance with highway code
(a rigid bar or rope) to maneuver the vehicle
i n

preparation for transport via a tow truck.
The tow eye must not be used to move the
vehicle off the road or where there are
obstacles.
Do not use the tow eyes for tow truck
hookup or highway towing.
Do not use the tow eye to free a stuck
vehicle. Refer to the “Freeing A Stuck
Vehicle” section for further information.
Please refer to the “Towing A Disabled
Vehicle” section for detailed instructions.
D a

mage to your vehicle may occur if these
guidelines are not followed.
WARNING!
Stand clear of vehicles when pulling with tow
eyes.
Do not use a chain with a tow eye. Chains
may break, causing serious injury or death.
Do not use a tow strap with a tow eye. Tow
straps may break or become disengaged,
causing serious injury or death.
Failure to follow proper tow eye usage may
cause components to break resulting in
serious injury or death.

IN CASE OF EMERGENCY 215
Rear Tow Eye Installation
The rear tow eye receptacle is located behind a
door, located on the left rear bumper fascia.
To install the tow eye, open the door using the
ve

hicle key or a small screwdriver, and thread
the tow eye into the receptacle.
Insert the flat end of the jack handle through
t h

e eye and tighten, refer to “Jacking And Tire
Changing” in this section for further
information. The tow hook must be fully seated
to the attaching bracket through the lower front
fascia as shown. If the tow hook is not fully
seated to the attaching bracket, the vehicle
should not be towed.

Rear Tow Eye Installed

ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS)
This vehicle is equipped with an Enhanced
Accident Response System.
Please refer to “Occupant Restraint Systems” in
“ S

afety” for further information on the
Enhanced Accident Response System (EARS)
function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is
to record data that will assist in understanding
how a vehicle’s systems performed under
certain crash or near crash-like situations, such
as an air bag deployment or hitting a road
obstacle.
Please refer to “Occupant Restraint Systems” in
“ S

afety” for further information on the Event
Data Recorder (EDR).
6

216
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic
oil change indicator system. The oil change
i n

dicator system will remind you that it is time to
take your vehicle in for scheduled maintenance.

Based on engine operation conditions, the
oil change indicator message will illuminate.
This means that service is required for your
v e

hicle. Operating conditions such as frequent
short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E-85 fuel usage will
influence when the “Change Oil” or “Oil Change
Required” message is displayed. Severe
operating conditions can cause the change oil
message to illuminate as early as 3,500 miles
(5,600 km) since last reset. Have your vehicle
s e

rviced as soon as possible, within the next
500 miles (805 km).
An authorized dealer will reset the oil change
i
n

dicator message after completing the
scheduled oil change. If a scheduled oil change
is performed by someone other than an
authorized dealer, the message can be reset
by referring to the steps described under
“ I

nstrument Cluster Display” in “Getting To
Know Your Instrument Panel” for further
information.
NOTE:
Under no circumstances should oil change
i n

tervals exceed 10,000 miles (16,000 km),
1 2

months or 350 hours of engine run time,
w h

ichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Severe Duty All Models
Change engine oil at 4,000 miles (6,500 km) or
3 5

0 hours of engine run time if the vehicle is
operated in a dusty and off road environment or
is operated predominately at idle or only very
low engine RPM. This type of vehicle use is
considered Severe Duty. Once A Month Or Before A Long Trip:
Check engine oil level.
Check windshield washer fluid level.
Check tire pressure and look for unusual
wear or damage. Rotate tires at the first sign
of irregular wear, even if it occurs before the
oil indicator system turns on.
Check the fluid levels of the coolant reservoir,
brake master cylinder, power steering, and
transmission (4-speed only) and fill as
needed.
Check function of all interior and exterior
lights.

SERVICING AND MAINTENANCE 217
MAINTENANCE PLAN
Required Maintenance Intervals .
Refer to the maintenance plan on the following pages for the required maintenance intervals.
At Every Oil Change Interval As Indicated By Oil Change Indicator System:
Change oil and filter.
Rotate the tires.
NOTE:
Rotate at the first sign of irregular wear, even if it occurs before the oil indicator system turns on.
Inspect battery and clean and tighten terminals as required.
Inspect the CV/Universal joints.
Inspect automatic transmission fluid if equipped with dipstick.
Inspect brake pads, shoes, rotors, drums, hoses and parking brake.
Inspect engine cooling system protection and hoses.
Inspect exhaust system.
Inspect engine air cleaner if using in dusty or off-road conditions, replace engine air cleaner filter if necessary.
7

218 SERVICING AND MAINTENANCE
Mileage or time passed (whichever comes first)
20,000
30,0 00
40,0 00
50,0 00
60,0 00
70,0 00
80,0 00
90,0 00
100,0 00
110,0 00
120,0 00
130,0 00
140,0 00
150,0 00
Or Years: 2345678910 1112131415
Or Kilometers:
32,000
48,0 00
64,0 00
80,0 00
96,0 00
112,0 00
128,0 00
144,0 00
160,0 00
176,0 00
192,0 00
208,0 00
224,0 00
240,0 00
Additional Inspections
Inspect the CV/Universal joints. XXXXXXXXXXXXXX
Inspect front suspension, tie rod ends, and replace if necessary. XXXXXXX
Inspect the brake linings, parking brake function. XXXXXXX
Additional Maintenance
Replace engine air filter. XXXXX
Replace air conditioning filter. XXXXXXX
Replace spark plugs.
1X XXXX
Flush and replace the engine coolant at 10 years or
150,000 miles (240,000 km) whichever comes first. X
X
Change the automatic transmission fluid and filter. X
Change the automatic transmission fluid and filter if using your
v e

hicle for any of the following: police, taxi, fleet, or frequent
trailer towing. X
X