tow FIAT DUCATO 2018 Owner handbook (in English)

START&STOP
SYSTEM
IN BRIEF
The Start&Stop device automatically
stops the engineeach time the
vehicle is stationary and all the
conditions for automatic switch-off
have been met, and starts it again
when the driver wants to move off.
This improves the efficiency of the
vehicle by reducing fuel consumption,
the emission of harmful gases and
noise pollution.
OPERATING MODE
Stopping the engine
Versions with manual transmission
With the vehicle stationary, the engine
stops with the gearbox in neutral and
the clutch pedal released.
Versions with Comfort-matic
transmission
With car at a standstill and brake pedal
pressed, the engine switches off if the
gear lever is in a position other thanR.In the event of stops uphill, engine
switching off is disabled to make the
"Hill Holder" function available (works
only with the engine running).
The warning light on the instrument
panel switches on to signal that the
engine has stopped.
Restarting the engine
Versions with manual transmission
Depress the clutch pedal to restart
the engine.
Versions with Comfort-matic
transmission
Releasing the brake pedal the engine
restarts automatically; the icon
switches off on the display.
If the engine is restarted with the “Hill
Holder” function off, move the lever
towards (+), (-)orRand the engine
restarts.
MANUAL ACTIVATION
AND DEACTIVATION OF
THE SYSTEM
To activate/deactivate the system
manually, press the
button on the
dashboard control panel.
25)
SAFETY FUNCTIONS
In engine cut-out conditions through
the Start&Stop system, if the driver
unfastens his/her seat belt and opens
the driver's door or the passenger door,
the engine can be restarted only by
using the key. The driver is notified of
this condition by a buzzer, through the
instrument panel warning light
flashing and, where provided, by a
message in the display.
119) 120)
WARNING
25)If the vehicle is equipped with manual
climate control, if you want to favour
climate comfort, the Start&Stop system
can be deactivated for continuous climate
control system operation.
WARNING
119)The vehicle should always be
evacuated after the key has been removed
or turned to the STOP position. When
refuelling, make sure that the car is
switched off with the key in the STOP
position.
120)If the battery needs to be replaced,
always contact a Fiat Dealership. The
replacement battery should be of the same
type (L6 105Ah/850A) and should have
the same characteristics.
125

CRUISE CONTROL
(constant speed
regulator)
(for versions/markets, where provided)
IN BRIEF
This is an electronic driving aid that
allows you todrive at a speed of
above 30 km/h on long and straight
dry roads with few driving changes
(e.g. motorways) at a preset speed
without having to press the
accelerator pedal. It is therefore not
recommended to use this device
on extra-urban roads with traffic. Do
not use the device in town.
Turning the device on
Turn the ring A fig. 131 - fig. 132 to the
ON position or
(depending on the
version).
The Cruise Control cannot be engaged
in 1st or reverse gear. It is advisable
to engage it in 4th or higher gears.
When travelling downhill with the device
engaged, the vehicle speed may
slightly exceed the stored one.When the device is turned on, the
warning light turns on together with
the corresponding message on the
instrument panel.
Storing vehicle speed
Proceed as follows:
turn the ring A fig. 131 - fig. 132 to
the ON position or
(depending
on the version) and press the
accelerator pedal to take the vehicle to
the desired speed;
move the stalk upwards (+) for at
least one second, then release it. The
vehicle speed is now stored and you
can therefore release the accelerator
pedal.
Increasing/reducing the stored
speed
Once the Cruise Control is activated,
you can increase the speed by moving
the lever upwards (+) or decrease it
by moving the lever downwards (-).
Each movement of the stalk will
correspond to a slight reduction in
speed of about 1 km/h, while keeping
the stalk held downwards will decrease
the speed continuously.
Turning the device off
The device can be switched off by the
driver in the following ways:
turning ring nut A to OFF orO
(according to the version);
by switching off the engine;
Deactivating the function
The device can be switched off by the
driver in the following ways:
turning ring nut A to OFF orO
(according to the version);
pressing the button B, both with
symbolIIand symbol CANC/RES, the
system pauses;
by switching off the engine;
131 - Versions without Speed LimiterF1A0364
132 - Versions with Speed LimiterF1A0363
126
STARTING AND DRIVING

SPEED BLOCK
(for versions/markets, where provided)
The vehicle is equipped with a speed
limitation function that can be set at the
user's request to one of 4 predefined
values: 90, 100, 110, 130 km/h.
To activate/deactivate this function,
contact a Fiat Dealership.
Following the operation, a sticker will be
applied to the windscreen showing the
maximum speed setting.
IMPORTANT The speedometer could
indicate a higher maximum speed than
the effective one, set by the Dealership,
in accordance with the regulations in
force.
PARKING SENSORS
The parking sensors are located in the
rear bumper fig. 134 and serve to
inform the driver, through an
intermittent acoustic signal, about the
presence of obstacles behind the
vehicle.
ACTIVATION
The sensors are automatically activated
when reverse gear is engaged.
As the obstacle behind the vehicle gets
closer to the bumper, the frequency
of the acoustic signal increases.
ACOUSTIC WARNING
When reverse gear is engaged an
intermittent acoustic signal is
automatically activated.
The acoustic warning:
increases as the distance between
the vehicle and the obstacle decreases;
becomes continuous when the
distance between the vehicle and the
obstacle is less than 30 cm and stops
immediately if the distance increases;
it remains constant if the distance
remains unchanged; if this situation
concerns the side sensors, the buzzer
will stop after about 3 seconds to
avoid, for example, warning indications
in the event of manoeuvres along
walls.
If several obstacles are detected by the
sensors, only the nearest one is
considered.
FAULT INDICATIONS
When reverse is engaged, any parking
sensor faults will be indicated by the
warning light on the instrument panel
or by the
icon on the display
and by the message in the multifunction
display (for versions/markets, where
provided)
OPERATION WITH A
TRAILER
Parking sensor operation is
automatically deactivated when the
electric cable plug of the trailer is
inserted into the vehicle tow hook
socket.
134F1A0134
128
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The sensors are automatically
reactivated when the trailer's cable plug
is removed.
123)
26)
IMPORTANT If you wish to leave the
tow hook fitted without towing a trailer,
it is advisable to contact a Fiat
Dealership for the relevant system
update operations because the tow
hook could be detected as an obstacle
by the central sensors.
When using special washing equipment
such as high pressure jets or steam
cleaning, clean the sensors very quickly
keeping the jet more than 10 cm away.
IMPORTANT NOTES
Do not apply stickers to the sensors.
When parking, take the utmost
care over obstacles that may be above
or under the sensor.
Objects close to the vehicle, in
certain circumstances are not detected
and could therefore cause damage to
the vehicle or be damaged.
The following conditions may influence
the performance of the parking
assistance system:
Reduced sensor sensitivity and a
reduction in the parking assistance
system performance could be due to
the presence on the surface of the
sensor of: ice, snow, mud, thick paint.
The sensor may detect a non-
existent obstacle (echo noise) due to
mechanical noises, for example when
washing the vehicle, in case of rain,
strong wind, hail.
The warnings sent by the sensor
can also be altered by the presence of
ultrasonic systems (e.g. pneumatic
brakes of trucks or pneumatic drills)
near the car.
The performance of the parking
assistance system may also be affected
by the position of the sensors. For
example by a change in the ride setting
(caused by the wear of the shock
absorbers, suspension), changing the
tyres, overloading the vehicle and
carrying out specific tuning operations
that require the vehicle to be lowered.
Detection of obstacles in the upper
part of the vehicle (particularly in the
case of vans or chassis cabs) may not
be guaranteed because the system
detects obstacles that could strike the
lower part of the vehicle.
WARNING
123)The driver is always responsible for
parking and other dangerous manoeuvres.
While carrying out these manoeuvres,
always make sure that no people
(especially children) or animals are in the
area concerned. The parking sensors
are used to assist the driver, who must
never allow his attention to lapse during
potentially dangerous manoeuvres, even
those executed at low speeds.
WARNING
26)For correct operation of the system,
sensors must always be clean from mud,
dirt, snow or ice. Be careful not to scratch
or damage the sensors while cleaning
them. Avoid using dry, rough or hard
cloths. The sensors must be washed using
clean water, with the addition of vehicle
shampoo if necessary.
129

Topping for additive Diesel
Emissions AdBlue (UREA)
When refuelling the additive for Diesel
Emissions AdBlue (UREA) with
dispensing gun:
park the vehicle on ground level;
turn off the engine by turning the key
in the OFF position;
open the fuel flap A fig. 137 and
then unscrew and remove the cap C
fig. 137 from the UREA filler;
insert the dispensing gun for topping
up UREA in the filler neck;
immediately stop filling the tank
UREA if it shows one of the cases listed
below:
- if AdBlue is spilled out of the filler
neck, clean up well the area and
proceed to filling up again;
- if during filling the dispensing gun
clicks, it indicates that the UREA tank is
full. Do not proceed with the
replacement, to prevent spillage of
AdBlue (UREA).
When you have finished topping up,
refit the cap C fig. 137 on the UREA
filler by turning it clockwise until it is fully
tightened;
turn the key in the pawl starter in the
ON position (no need to start the
engine);
wait for the warning on the
instrument panel to switch off before
moving the vehicle, the warning light
may stay on for a few seconds to half a
minute. In case of motor start-up and
movement of the vehicle, the warning
light will remain on for a longer period of
time, but there are no problems on the
engine functionality. If topping up is
done with the UREA tank empty, you
have to wait two minutes before
starting the vehicle.
When refuelling the additive for
Diesel Emissions AdBlue (UREA)
with bottle:
park the vehicle on ground level;
turn off the engine by turning the key
in the OFF position;
open the fuel flap A fig. 137 and
then unscrew and remove the cap C
fig. 137 from the UREA filler;
screw the bottle of AdBlue (UREA)
into the filler until it is fully tightened (fig.
138, ref. 1);
press the bottom of the bottle
towards the filler to release the bottle's
safety valve and start topping up (fig.
138 ref. 2);
if the level of AdBlue in the bottle
does not drop while topping up, it
means that you have filled the reservoir,
so pull the bottle towards you to
re-close the bottle's safety valve and
unscrew the bottle from the filler (fig.
138, ref. 3);
after removing the bottle, refit the
cap C fig. 137 on the UREA filler by
turning it clockwise until it is fully
tightened;
138F1A5005
134
STARTING AND DRIVING

LOADING ADVICE
The Fiat Ducato version used by you
has been designed and type approved
on the basis of certain maximum
weights (see "Weights" table in the
"Technical Data" chapter): kerb weight,
payload, total weight, maximum weight
on front axle, maximum weight on
rear axle, towable weight.
IMPORTANT The maximum permitted
load on the floor fastenings is 500
kg; the maximum permitted load on the
side panel is 150 kg.
IMPORTANT For versions with right and
left side flaps, it is advisable to
reposition the release lever in the closed
position before lowering the sides.
134) 135) 136)
40)
In addition to these general
precautions, some simple precautions
can improve driving safety, travelling
comfort and vehicle durability:
distribute the load evenly over the
platform: if it is necessary to
concentrate it in a single area, choose
an area mid-way between both axles;
lastly, remember that the vehicle’s
dynamic behaviour is affected by the
weight transported: in particular, the
stopping distances are longer,
especially at high speed.
WARNING
134)Bumpy roads and abrupt braking may
cause unexpected load shifting with
consequently hazardous situations for the
driver and passengers: before setting
off, secure the load tightly using the
partition and appropriate hooks, steel
cables, ropes or chains strong enough to
hold the items to be secured.
135)Even when the car is stopped on a
steep hill or side slope, opening the rear or
side doors could cause unsecured goods
to fall out.
136)If you wish to carry a reserve of petrol
in a can, observe the legal restrictions
and only use a can that is type-approved
and properly secured to the load
anchorage eyebolts. In the event of a
collision the fire risk is increased all the
same.
WARNING
40)Each of these must be strictly
observed and MUST NEVER BE
EXCEEDED in any case. In particular,
ensure that you never exceed the
maximum permitted weights on the front
and rear axles when arranging the load on
the vehicle (particularly if the vehicle is
equipped with a specific trim level).
140
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TOWING TRAILERS
IMPORTANT NOTES
The vehicle must be provided with a
type-approved tow hook and adequate
electrical system to tow caravans or
trailers. Installation should be carried
out by specialised personnel who
will issue the required papers for
travelling on roads.
Install any specific and/or additional
door mirrors as specified by the
Highway Code.
Remember that when towing a trailer,
steep hills are harder to climb, the
braking spaces increase and overtaking
takes longer depending on the overall
weight.
Engage a low gear when driving
downhill, rather than constantly using
the brake.
The weight of the trailer on the vehicle
tow hook will reduce the loading
capacity of the vehicle by the same
amount. Consider the weight of the
trailer fully laden, including accessories
and luggage, to make sure you do
not exceed the maximum towable
weight (shown on the vehicle
registration document).Do not exceed the speed limits specific
to each country you are driving in, in
the case of vehicles towing trailers.
In any case, the top speed must not
exceed 100 km/h.
You are advised to fit a suitable
stabiliser to the trailer drawbar.
In the vehicles equipped with parking
sensors, after fitting the tow hook
malfunctioning warnings may be
displayed, as some parts (tow bar, ball
tow hook) may be within the sensor
detection range. In this case the
detection range must be adjusted or
the parking assistance function must be
deactivated.
In vehicles equipped with "Comfort-
matic" transmission, make sure that the
gearbox is in neutral (N) (checking that
the vehicle moves when pushed) and
proceed in the same way as for towing
a normal vehicle with manual
transmission. If the gearbox cannot be
put in neutral, do not tow the vehicle
and contact a Fiat Dealership.
137) 138)
INSTALLING THE TOW
HOOK
The towing device should be fastened
to the body by specialised technicians
according to any additional and/or
integrative information supplied by the
Manufacturer of the device.
The towing device must meet current
regulations with reference to Directive
94/20/EC and subsequent
amendments.
For any version the towing device used
must match the towable weight of the
vehicle on which it is to be installed.
For the electric connection a standard
connector should be used which is
generally placed on a special bracket
normally fastened to the towing device,
and a special ECU for external trailer
light control must be installed on the
vehicle. For the electrical connection, 7
or 13 pin 12 V DC connections are to
be used (CUNA/UNI and ISO/DIN
Standards). Follow the instructions
provided by the vehicle manufacturer
and/or the tow hitch manufacturer.
Any electric brake (or electric winch,
etc.) should be supplied directly by the
battery through a cable with a section
of at least 2.5 mm
2.
IMPORTANT Electric brakes or other
devices must be used with engine
running.
141

In addition to the electrical branches,
the vehicle's electric system can only
be connected to the supply cable for an
electric brake and to the cable for an
internal light, though not above 15
W. For connections use the preset
control unit with battery cable no less
than 2.5 mm
2.
IMPORTANT The trailer tow hook
contributes to the length of the vehicle.
When installing on long wheelbase
versions, it is only possible to install
removable tow hooks because the total
vehicle length limit of 6 metres is
exceeded.
If no trailer is fitted, the hook must be
removed from the attachment base and
it must not exceed the vehicle's
original length.
IMPORTANT If you wish to leave the
tow hook fitted without towing a trailer,
it is advisable to contact a Fiat
Dealership for the relevant system
update operations because the tow
hook could be detected as an obstacle
by the central sensors.Installation diagram for Van
versions fig. 142
The tow hook structure must be
fastened in the points shown by the
symbol Ø using a total of 6 M10x1.25
screws and 4 M12 screws.
The internal back plates must be at
least 5 mm thick. MAX LOAD ON
BALL: 100/120 kg depending on the
payload (see the “Weights” table in the
“Technical Data” chapter).
139)
To install a tow hook, the bumpers
must be trimmed as described in the
supplier's installation kit.
Installation diagram for Truck and
Chassis Cab versions fig. 143
Another tow hook specific to Truck and
Chassis Cab versions is shown in fig.
143.
The structure Ø must be fixed in the
points indicated using a total of 6
M10x1.25 screws and 4 M12 screws.
MAX LOAD ON BALL: 100/120 kg
depending on the payload (see the
“Weights” table in the “Technical Data”
chapter).
WARNING
137)The ABS with which the vehicle may
be equipped will not control the braking
system of the trailer. Particular caution
is required on slippery roads.
138)Never modify the braking system of
the vehicle to control the trailer brake. The
trailer braking system must be fully
independent from the hydraulic system of
the vehicle.
139)After fitting, screw holes must be
sealed to prevent a exhaust gas inlet.
142
STARTING AND DRIVING

INSTRUCTIONS FOR
USING THE REMOVABLE
BALL HEAD TOW BAR
41) 42) 43) 44) 45) 46)
Before setting off, check the correct
locking of the removable ball head tow
bar, as follows:
The green mark of the flywheel must
coincide with the green mark on the
tow bar.
The flywheel is in the stop position
on the tow bar (without slot).
Locked lock and key removed. The
flywheel cannot be removed.
Ball head bar firmly secured to the
housing pipe. Check by shaking with a
hand.
The fitting procedure must be repeated
if any of the 4 checked requirements
is not met.
If even only one of the requirements is
not met the tow hook must not be
used, as in this case there is risk of
accidents. Contact the joint
manufacturer.
The ball head tow bar can be fitted and
removed manually, without needing
any tool.
Never use working tools or means, as
the mechanism could be damaged.
Never unlock in the case of trailer
attached to the vehicle or fitted rack.When driving without trailer or rack the
ball head tow bar must be removed
and the closing plug must always
be inserted in the housing pipe. This
applies particularly if the visibility of the
number plate characters or of the
lighting system is reduced.
Removable ball head tow bar fig.
144 - fig. 145 - fig. 146
1. Mounting pipe - 2. Ball head tow bar
- 3. Locking ball - 4. Release lever -
5. Handwheel - 6. Cap - 7. Wrench - 8.
Red mark (handwheel) - 9. Green
mark (handwheel) - 10. Green mark
(tow bar) - 11. Symbol (release control)
- 12. Closing plug - 13. Coupling pin
- 14. No gaps between 2 and5-15.
Gap of about 5 mm
Installing the ball head tow bar
1. Remove the plug from the mounting
pipe.
The ball head tow bar is usually in the
released position when taken out from
the boot. This can be observed by
the flywheel spaced from the tow bar,
corresponding to a slot of approx. 5
mm (see figure) and by the red mark on
the flywheel directed to the green
mark on the tow bar.
144F1A0380
145 - Locked position, drivingF1A0381
146 - Released position, removedF1A0382
145

Please note that the tow bar can be
installed only when in these conditions.
If the locking mechanism of the tow
bar is disengaged before the
installation, or at any other time, and is
in the locked position, it must be
pre-loaded. The locked position can be
identified by the green mark of the
flywheel coinciding with the green mark
of the tow bar and by the flywheel in
the stop position on the tow bar,
namely without slot (see figure).
The locking mechanism is pre-loaded
as follows: with the key inserted and
the lock open, extract the flywheel
following the direction of the arrow and,
to pre-load, rotate according to the
direction of the arrow b until the stop.
The release lever is engaged and the
locking mechanism remains in the
pre-loading position even when the
flywheel is released. The tow bar must
be inserted in the housing pipe with the
coupling pin for the installation. Insert
from the bottom and push upwards.
The mechanism then locks
automatically. Keep your hands far from
the flywheel, as it rotates during the
locking procedure.2. The tow bar must be inserted in the
housing pipe with the coupling pin
for the installation. Insert from the
bottom and push upwards. The
mechanism then locks automatically.
Keep your hands far from the flywheel,
as it rotates during the locking
procedure.
3. Close the lock and always remove
the key. The key cannot be removed
when the lock is released. Apply the
protection cap on the lock.
Removing the tow bar
1. Remove the protection cap from the
lock and press it on the key grip. Open
the lock with the key.
2. Hold the tow bar firmly, remove the
flywheel following the direction of the
arrow and rotate according to the
direction of the arrow b until stopping,
so as to remove till the extracted
position. Then remove the tow bar from
the housing pipe. The flywheel can
then be released; it autonomously
stops in the released position.
3. Arrange the tow bar in the luggage
compartment so that it cannot be
dirtied or damaged by other
transported objects.
4. Insert the suitable plug in the
mounting pipe.
WARNING
41)The removable ball head bar must be
repaired and taken apart by the
manufacturer only.
42)The accompanying plate must be in a
highly visible point of the vehicle, near
the mounting pipe or inside the luggage
compartment.
43)To ensure correct operation of the
system, periodically remove all dirt deposits
from the ball head bar and from the
mounting pipe. The mechanical
components must be serviced at the
specified intervals. The lock must only be
treated with graphite.
44)Periodically lubricate the joints, the
sliding surfaces and the balls with grease
without resin or oil. Lubrication is also a
further corrosion protection.
45)If the vehicle is washed with high-
pressure jets, the ball head bar must be
removed and the dedicated cap fitted. The
ball head bar must never be treated with
steam jets.
46)Two keys are supplied together with
the removable ball tow bar. Note down the
key number on the pawl for any following
order and keep it.
146
STARTING AND DRIVING