suspension FIAT DUCATO 2018 Owner handbook (in English)

KNOWING YOUR VEHICLE
In-depth knowledge of your new vehicle
starts here.
The booklet that you are reading simply
and directly explains how it is made
and how it works.
That’s why we advise you to read it
seated comfortably on board, so that
you can see what is described here for
yourself.THE FIAT CODE SYSTEM ............... 8
THE KEYS....................................... 9
IGNITION SWITCH .......................... 10
ELECTRONIC ALARM..................... 11
DOORS ........................................... 12
SEATS ............................................ 17
STEERING WHEEL ......................... 24
REAR VIEW MIRRORS .................... 25
EXTERIOR LIGHTS ......................... 27
HEADLIGHTS.................................. 30
CEILING LIGHTS............................. 31
CONTROLS .................................... 32
WINDOW WASHING ....................... 34
HEATING AND VENTILATION.......... 37
HEATING AND VENTILATION
CONTROLS .................................... 38
MANUAL CLIMATE CONTROL
SYSTEM ......................................... 38
AUTOMATIC CLIMATE CONTROL
SYSTEM ......................................... 39
ADDITIONAL HEATER ..................... 40
INDEPENDENT ADDITIONAL
HEATER .......................................... 40
ELECTRIC WINDOWS .................... 44
BONNET ......................................... 45
HEAD RESTRAINTS ........................ 46
INTERIOR FITTINGS ...................... 47
TACHOGRAPH ............................... 48SELF-LEVELLING AIR
SUSPENSION ................................. 49
ACCESSORIES PURCHASED BY
THE OWNER................................... 50
7

The tachograph is installed and sealed
by authorised personnel: do not try
and access the device or the supply
and recording leads in any way. It is the
responsibility of the owner of the vehicle
on which the tachograph is installed to
check the device regularly.
The check must be carried out at least
every two years and a test must be
carried out to ensure that it is working
properly. Ensure that the data label
is renewed after every check and that
the label contains the specified data.SELF-LEVELLING AIR
SUSPENSION
GENERAL INFORMATION
The system only acts on the rear
wheels.
The system maintains the rear ride
setting for the vehicle constant in any
loading condition, while ensuring a
greater driving comfort.
HEIGHT ADJUSTMENT
There are 7 pre-defined levels for the
free height from the ground: from “ride
-3” to “ride 0” till “ride +3”.
The trim is shown on the multifunction
display
Automatic adjustment
When moving, the system automatically
shows that the vehicle is in 'ride setting
0' and keeps it constant.
While adjusting, the LED located on the
button (A or B fig. 89) corresponding
to the direction of travel, flashes.
Manual adjustment
5)
With the vehicle stationary and the
engine on or off, the desired height level
can be set.Pressing button A, for less than 1
second, selects the next level
up. Keeping button A pressed for more
than 1 second directly selects the
maximum level: "ride setting +3".
Pressing button B, for less than 1
second, selects the next level down.
Keeping button B pressed, for more
than 1 second, selects the minimum
level directly: "ride setting -3".
During the adjustment the LED located
on the button (A or B) corresponding
to the direction of travel, flashes.
If, after selecting a button, the LED
remains lit up (for about 5 seconds)
rather than flashing, this means that the
adjustment is temporarily unavailable.
Possible causes may be as follows:insufficient air reserve: the function is
restored by starting the engine;
89F1A0170
49

KNOWING THE INSTRUMENT PANEL
This section of the booklet gives you all
the information you need to
understand, interpret and use the
instrument panel correctly.CONTROL PANEL AND
ON-BOARD INSTRUMENTS ........... 52
DISPLAY ........................................ 56
TRIP COMPUTER ........................... 58
WARNING LIGHTS AND
MESSAGES .................................... 60
-LOW BRAKE FLUID/HANDBRAKE
ENGAGED........................................... 60
-EBD FAILURE .................................... 61
-AIR BAG FAILURE .............................. 61
-SEAT BELTS REMINDER.................... 62
-ENGINE COOLANT TEMPERATURE
TOO HIGH........................................... 63
-LOW BATTERY CHARGE ................... 63
-LOW ENGINE OIL PRESSURE ........... 64
-ENGINE OIL DETERIORATED ............ 64
-INCOMPLETE DOOR/LOAD
COMPARTMENT CLOSURE................ 65
-POWER STEERING FAILURE ............. 65
-SELF-LEVELLING SUSPENSION
FAILURE .............................................. 65
-INJECTION/EOBD SYSTEM
FAILURE .............................................. 67
-UREA INJECTION SYSTEM FAILURE. 68
-ABS FAILURE..................................... 68
-FUEL RESERVE ................................. 68
-GLOW PLUG PREHEATING / GLOW
PLUG PREHEATING FAILURE ............. 69
-LOW DIESEL EMISSIONS ADDITIVE
(UREA) LEVEL WARNING .................... 69
-VEHICLE PROTECTION SYSTEM
FAILURE - FIAT CODE ......................... 70
-REAR FOG LIGHTS............................ 70
-GENERAL FAILURE INDICATION ....... 71
-DPF (PARTICULATE FILTER)
CLEANING UNDERWAY ...................... 72
-BRAKE PAD WEAR ............................ 72
-DRIVING ADVISOR ............................ 73-TPMS SYSTEM .................................. 74
-DIPPED BEAM HEADLIGHTS ............ 75
-FOLLOW ME HOME .......................... 75
-LEFT DIRECTION INDICATOR ............ 75
-RIGHT DIRECTION INDICATOR ......... 75
-FOG LIGHTS ...................................... 75
-CRUISE CONTROL ............................ 76
-SPEED LIMITER ................................. 76
-AUTOMATIC MAIN BEAM
HEADLIGHTS ...................................... 76
-MAIN BEAM HEADLIGHTS ................ 76
-"UP" FUNCTION ................................ 77
-EXTERIOR LIGHTS FAILURE .............. 78
-LOW ENGINE OIL PRESSURE
WARNING LIGHT FAILURE ................. 78
-BRAKE LIGHT FAILURE ..................... 78
-MAIN BEAM AUTOMATISM FAULT .... 78
-POSSIBLE ICE ON ROAD .................. 79
-SPEED LIMIT EXCEEDED .................. 79
-SCHEDULED SERVICING .................. 79
-FUEL CUT-OFF DEVICE INERTIA
SWITCH TRIPPED ............................... 80
-COMFORT-MATIC SYSTEM FAILURE
INDICATION ........................................ 80
-PARKING SENSOR FAILURE ............. 80
-DRIVING ADVISOR SYSTEM
FAILURE .............................................. 80
-TRAFFIC SIGN RECOGNITION
FAILURE .............................................. 80
-LIMITED RANGE ................................ 80
-START&STOP SYSTEM
ACTIVATION/DEACTIVATION............... 81
-START&STOP FAILURE ..................... 81
-LOW DIESEL EMISSIONS ADDITIVE
(UREA) LEVEL WARNING .................... 82
-WATER IN DIESEL FILTER (Diesel
versions) .............................................. 82
51

What it means What to do
redINCOMPLETE DOOR/LOAD COMPARTMENT
CLOSURE
On certain versions the warning light switches on
when one or more doors or the load compartment are
not completely shut.
On some versions, the display shows a dedicated
message that indicates left/right front door or rear/load
compartment door opening.
A buzzer will sound when doors/tailgate are open and
the vehicle is moving.
redPOWER STEERING FAILURE
When the ignition key is turned to MAR-ON the
warning light on the dial turns on, but it should turn off
after a few seconds.
If the warning light stays on together with the message
shown on the display and a buzzer, the power steering
is ineffective and the effort on the steering wheel
increases significantly even though the vehicle can be
steered.Contact a Fiat Dealership.
redSELF-LEVELLING SUSPENSION FAILURE
(for versions/markets, where provided)
When the key is turned to MAR, the warning light
switches on but it should switch off after a few
seconds.
The warning light switches on when a fault is present
in the self-levelling suspension system.
65

When necessary, you can engage
1st ,RorNwith the engine off, the key
in the MAR-ON position and the brake
pressed. In this case, gear shifts must
be made allowing at least 5 minutes
to elapse between one gear shift and
the next to safeguard the operation
of the hydraulic system and the pump
in particular;
for hill starts, accelerating gradually
but fully straight after having released
the handbrake or the brake pedal
allows the engine to greatly increase the
number of revs and tackle steeper
slopes with more torque at the wheels.
on gradients > 5% it is prohibited
to engage the 2ndgear with vehicle
stationary.
HANDBRAKE
Handbrake engagement:The
handbrake lever is located to the left of
the driver's seat. Pull the lever upwards
to engage the handbrake and ensure
that the vehicle does not move.
Handbrake disengagement:slightly
raise the lever, hold the button A
pressed and check that the
warning light switches off on the
instrument panel.
Press the brake pedal when carrying
out this operation to prevent the vehicle
from moving accidentally.IMPORTANT Make sure that the
handbrake is engaged in such a way as
to ensure the stationing of the vehicle,
especially in the case of steep slopes
and full load.
IMPORTANT Apply the handbrake only
when the vehicle is at a standstill or
with the vehicle in motion only in the
event of a failure in the hydraulic
system. If exceptional use is made of
the handbrake with the vehicle in
motion, moderate traction is advisable
in order not to cause locking of the
rear end with consequent swerving of
the vehicle.
WARNING
117)Never leave children unattended in
the vehicle. Always remove the ignition key
when leaving the vehicle and take it out
with you.
WARNING
22)If the vehicle is equipped with
self-levelling air suspension, always check
that there is sufficient space above the roof
and around the vehicle when parking.
Indeed, the vehicle could raise (or lower)
automatically depending on load or
temperature changes.
MANUAL
TRANSMISSION
To engage the gears, press the clutch
pedal fully and put the shift lever into
the required position (the diagram
is shown on the knob A fig. 126).
To engage 6th gear (where provided),
operate the lever by pressing it towards
the right in order to avoid engaging
4th gear by mistake. The action is
similar for shifting from 6th gear to 5th
gear.
IMPORTANT Reverse may only be
engaged when the vehicle is at a
standstill. With the engine running, wait
for at least 2 seconds with the clutch
pedal fully pressed before engaging
reverse to prevent damage to the gears
and grating.
126F1A0163
122
STARTING AND DRIVING

The sensors are automatically
reactivated when the trailer's cable plug
is removed.
123)
26)
IMPORTANT If you wish to leave the
tow hook fitted without towing a trailer,
it is advisable to contact a Fiat
Dealership for the relevant system
update operations because the tow
hook could be detected as an obstacle
by the central sensors.
When using special washing equipment
such as high pressure jets or steam
cleaning, clean the sensors very quickly
keeping the jet more than 10 cm away.
IMPORTANT NOTES
Do not apply stickers to the sensors.
When parking, take the utmost
care over obstacles that may be above
or under the sensor.
Objects close to the vehicle, in
certain circumstances are not detected
and could therefore cause damage to
the vehicle or be damaged.
The following conditions may influence
the performance of the parking
assistance system:
Reduced sensor sensitivity and a
reduction in the parking assistance
system performance could be due to
the presence on the surface of the
sensor of: ice, snow, mud, thick paint.
The sensor may detect a non-
existent obstacle (echo noise) due to
mechanical noises, for example when
washing the vehicle, in case of rain,
strong wind, hail.
The warnings sent by the sensor
can also be altered by the presence of
ultrasonic systems (e.g. pneumatic
brakes of trucks or pneumatic drills)
near the car.
The performance of the parking
assistance system may also be affected
by the position of the sensors. For
example by a change in the ride setting
(caused by the wear of the shock
absorbers, suspension), changing the
tyres, overloading the vehicle and
carrying out specific tuning operations
that require the vehicle to be lowered.
Detection of obstacles in the upper
part of the vehicle (particularly in the
case of vans or chassis cabs) may not
be guaranteed because the system
detects obstacles that could strike the
lower part of the vehicle.
WARNING
123)The driver is always responsible for
parking and other dangerous manoeuvres.
While carrying out these manoeuvres,
always make sure that no people
(especially children) or animals are in the
area concerned. The parking sensors
are used to assist the driver, who must
never allow his attention to lapse during
potentially dangerous manoeuvres, even
those executed at low speeds.
WARNING
26)For correct operation of the system,
sensors must always be clean from mud,
dirt, snow or ice. Be careful not to scratch
or damage the sensors while cleaning
them. Avoid using dry, rough or hard
cloths. The sensors must be washed using
clean water, with the addition of vehicle
shampoo if necessary.
129

TRAFFIC SIGN
RECOGNITION
(for versions/markets, where provided)
125) 126) 127) 128)
28) 29) 30) 31) 32) 33) 34)
The system automatically detects the
recognisable traffic signs: speed limits,
no overtaking signs and signs indicating
the end of such prohibitions.
The camera is fitted behind the internal
rear view mirror. The sensor always
checks the traffic signs indicating the
current speed limit and possible no
overtaking signs.
IMPORTANT The system is designed to
read signs complying with the
specifications of the Vienna convention.
USE OF THE TRAFFIC
SIGN RECOGNITION
System switching on and off
The system can be activated/
deactivated using the display menu.
Refer to the "Display" paragraph in the
"Knowing the instrument panel"
chapter.
Note: The system state and settings do
not change throughout the various
on-off cycles.
WARNING
125)If the camera loses its position due to
a load variation, the system may not work
temporarily to allow the camera to perform
an auto-calibration.
126)The system only detects the preset
traffic signs. If the minimum visibility
conditions and distance from the sign are
met it can detect all traffic signs.
127)The system is a driving assistance
system but it does not relieve the driver of
the responsibility of driving with due
attention and diligence in compliance with
the laws in force.
128)When the system is active, the driver
is responsible for controlling the vehicle
and monitoring the system, and must
intervene as appropriate if necessary.
WARNING
28)In the event of errors the system may
not work.
29)At low temperatures and in particularly
adverse weather conditions, the system
may not work.
30)Rain, snow, splashes and strong light
contrast may influence the sensor.
31)Do not repair the area of the
windscreen directly surrounding the sensor.
32)If the vehicle is equipped with a
non-genuine suspension kit, the system
may not work correctly.
33)Always use genuine spare parts when
replacing the bulbs of the headlights. Other
bulbs may reduce the system
performance.
34)Clean the windscreen from foreign
matters such as bird droppings, insects,
snow or ice.
100
136F1A0373
131

Message Signal Description
FMS1(2)
Worn brake linings Indicates brake pad wear warning light on
Malfunction / general failure Indicates general failure warning light on
Height Control (Levelling) Indicates self-levelling suspension indicator displayed
Engine Emission system failure (Mil indicator) Indicates particulate filter blocked warning light on
ESC indication Indicates stability control warning light on
TC01
Tachogr. vehicle speed
(3)Indicates vehicle speed stored by chronotachograph
DC2Open Status Door 1 Indicates driver door status
Open Status Door 2 Indicates passenger door status
Open Status Door 3
(4)Indicates rear door(s) status
Open Status Door 4
(4)Indicates sliding side door status
Open Status Door 5
(4)Indicates sliding side door status
FMSRequests supportedIndicates whether Gateway FMS Module can respond
to requests from external FMS module
Diagnostics supportedIndicates whether Gateway FMS Module supports
requests for sending diagnosis information
FMS-standard SW - version supportedIndicates the FMS Standard version supported by the
Gateway FMS Module
(2) The signal values are derived from information shown on the instrument panel
(3) The vehicle speed signal is still available even if there is no chronotachograph
(4) If the content is not present, the signal value transmitted is ‘closed’
175

position the jack at the lifting support
nearest the wheel to be replaced, at
the points shown in fig. 180. For short
wheelbase versions with a retractable
footboard, the jack must be position at
the lifting point shown in fig. 182,
turned by 45° so that it does
not interfere with the retractable
platform;
warn all bystanders that the vehicle
is about to be lifted. They must stay
clear and not touch the vehicle until it is
back on the ground.
for versions equipped with
self-levelling pneumatic suspension,
before using the jack to raise the
vehicle, press the buttons A and B fig.
183 simultaneously for at least 5
seconds. The operating mode for
raising the vehicle is activated: the
LEDs on the buttons come on
constantly. To exit this mode, press
buttons A and B simultaneously for
another 5 seconds; both LEDs on the
buttons will go out and full system
operation will be restored. This mode
deactivates automatically when the
speed of approx. 5 km/h is exceeded.
152)
lift the vehicle.
After lifting the vehicle:
for all versions, access the rear right
wheel arch, operate the screw A fig.
184 on the spare wheel retaining
device, using the supplied wrench
assembled correctly with the dedicated
extension B fig. 184.
turn the tool anticlockwise fig. 185
to allow the spare wheel to descend;
continue turning anticlockwise until
the stop point, indicated by the
stiffening of the manoeuvre or a click
from the clutch present in the device;
153) 154) 155) 156) 157)
after unwinding the whole cable of
the spare wheel lifting device, remove
the wheel from the vehicle;
undo the retaining knob D fig. 186
and free the wheel by sliding out the
support E.
182F1A0169
183F1A0170
184F1A0171
177

147)The spare wheel supplied (for
versions/markets, where provided) is
specific for your vehicle. Therefore, it must
not be used on other models. Do not
use spare wheels of other models on your
vehicle. The wheel bolts are specific for
your vehicle: do not use them on different
models and do not use bolts from other
models on your car.
148)Repair and refit the standard wheel as
soon as possible. Do not apply grease to
the bolt threads before fitting: they could
come unscrewed.
149)Use the jack only to replace wheels
on the vehicle with which it is supplied
or on other vehicles of the same model.
Never use the jack for other purposes,
such as lifting other vehicle models. Never
use the jack to carry out repairs under
the vehicle. Incorrect positioning of the jack
may cause the lifted vehicle to fall. Do not
use the jack for loads higher than the
one shown on its label.
150)Never tamper with the inflation valve.
Never introduce tools of any kind between
rim and tyre. Check tyre and spare wheel
pressure regularly, referring to the values
shown in the "Technical specifications"
section.
151)No tools other than the crank
provided should be used with the spare
wheel lifting device; it should be operated
by hand only.
152)On versions equipped with self-
levelling air suspension, never introduce the
head or hands in the wheel arch: the
vehicle could raise or lower automatically
depending on possible load or temperature
changes.153)The device should only be operated
by hand, without using any type of tool
other than the crank provided like
pneumatic or electrical screwers.
154)The moving components of the jack
(screws and joints) can also cause injuries:
avoid touching them. If you come into
contact with lubricating grease, clean
yourself thoroughly.
155)The jack should be used on level firm
ground wherever possible.
156)It is recommended that the wheels of
the vehicle be chocked, and that no person
should remain in a vehicle that is being
jacked.
157)No person should place any portion of
their body under a vehicle that is
supported by a jack.
158)At the end of the operation of
raising/locking the spare wheel, after
checking that the wheel is positioned
correctly under the platform (yellow notch
inside the window on the device), extract
the operating wrench. Take care not to turn
the wrench in the wrong direction (as in
fig. 189) to facilitate extracting it, to prevent
the attachment device from being
released and to ensure that the wheel
assembly remains safely fastened.
159)Each time the spare wheel is moved,
check that it is correctly positioned in its
housing under the platform. If it is not
correctly positioned, this could adversely
affect safety.
160)The spare wheel lifting device is
equipped with a clutch safety system for its
own protection; this could activated if an
excessive load is applied on the
maneuvering screw.FIX&GO
AUTOMATIC QUICK
TYRE REPAIR KIT
(for versions/markets, where provided)
The Fix & Go automatic quick tyre
repair kit is located at the front of the
vehicle passenger compartment and
includes fig. 194:
bottle A containing sealer and fitted
with:
– a transparent filler pipe B;
– a black pressure restoring pipe E;
– sticker C bearing the notice “max. 80
km/h”, to be placed in a position visible
to the driver (on the instrument panel)
after fixing the tyre;
194F1A0180
180
IN AN EMERGENCY