service FORD C MAX 2013 Owners Manual

“TUNE”
“Sirius <0–223>”
“<Channel name>”
“Preset <#>”
“SAT”
“SAT 1”
“SAT 1 preset <#>”
“SAT 2”
“SAT 2 preset <#>”
“SAT 3”
“SAT 3 preset <#>”
“Help”
SIRIUS Satellite Radio Information
Note:SIRIUS reserves the unrestricted right to change, rearrange, add or
delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming changes.
Note:This receiver includes the eCos real-time operating system. eCos
is published under the eCos License.
SIRIUS satellite radio is a
subscription-based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory-installed SIRIUS satellite
radio system includes hardware and
a limited subscription term that begins on the date of sale or lease of your
vehicle. See your authorized dealer for availability.
For more information on extended subscription terms (a service fee is
required), the online media player and a list of SIRIUS satellite radio
channels, and other features, please visit www.siriusxm.com in the
United States, www.sirius.ca in Canada, or call SIRIUS at 1-888-539-7474.
Satellite radio electronic serial number (ESN):You need your ESN to
activate, modify or track your satellite radio account. The ESN is on the
System Information Screen (SR ESN: XXXXXXXXXXXX). To access your
ESN, press the bottom left corner of the touchscreen, thenSIRIUS>
Options.
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Potential Satellite Radio Reception Issues
Antenna
obstructionsFor optimal reception performance, keep the
antenna clear of snow and ice build-up and
keep luggage and other materials as far away
from the antenna as possible.
TerrainHills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking garages,
dense tree foliage and thunderstorms can
interfere with your reception.
Station overloadWhen you pass a ground-based
broadcast-repeating tower, a stronger signal
may overtake a weaker one and the audio
system may mute.
Satellite radio signal
interferenceYour display may show ACQUIRING...to
indicate the interference and the audio
system may mute.
SIRIUS Troubleshooting Tips
Radio Display Condition Possible Action
Acquiring... Radio requires more
than two seconds to
produce audio for the
selected channel.No action required.
This message should
disappear shortly.
Sat Fault/SIRIUS
system failure.There is an internal
module or system
failure present.If this message does
not clear shortly, or
with an ignition key
cycle, your receiver
may have a fault.
See your authorized
dealer for service.
Invalid Channel. The channel is no
longer available.Tune to another
channel or choose
another preset.
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SIRIUS Troubleshooting Tips
Radio Display Condition Possible Action
Unsubscribed Channel. Your subscription does
not include this
channel.Contact SIRIUS at
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
No Signal. The signal is lost from
the SIRIUS satellite or
SIRIUS tower to your
vehicle antenna.The signal is blocked.
When you move into
an open area, the
signal should return.
Updating. Update of channel
programming in
progress.No action required.
The process may take
up to three minutes.
Call SIRIUS
1–888–539–7474.Your satellite service is
no longer available.Contact SIRIUS at
1-888-539-7474 to
resolve subscription
issues.
None Found. Check
Channel Guide.All the channels in the
selected channels are
either skipped or
locked.Use the channel guide
to turn off theLock
orSkipfunction on
that station.
Subscription Updated. SIRIUS has updated
the channels available
for your vehicle.No action required.
CD
Press the lower left corner of the touchscreen, and then select
theCDtab.
You can also advance and reverse the current track or current folder, if
applicable.
Repeat
Touch this button to repeat the currently playing track, all tracks on the
disc or turn the feature off if already on.
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Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen
displays a pop-up with the caller name and ID, if supported by your
phone. You can press:
•Vi e wto view the text message.
•Listenfor SYNC to read the message to you.
•Dialto call the contact.
•Ignoreto exit the screen.
Note:If you selectVi e wand your vehicle is traveling over 5 mph
(8 km/h), the system offers to read the message to you instead of
allowing you to view it while driving.
Phone Settings
PressPhone>Settings.
Bluetooth Devices
Touch this tab to connect, disconnect, add or delete a device, as well as
save it as a favorite.
Bluetooth
Touch this tab to turn Bluetooth off or on.
Do Not Disturb
Touch this tab if you want all calls to go directly to your voice mail
and not ring in the vehicle. When this feature is on, text message
notifications do not ring inside the cabin either.
911 Assist
Turn on or turn off the 911 Assist™ feature. See911 Assist®in the
SYNC Services and Applicationssection.
Phone Ringer
Select the ring tone you want to hear when you receive a call. Choose
from possible system ring tones, your currently paired phone’s ring tone,
a beep, text-to-speech or a silent notification.
Text Message Notification
Select a text message notification, if supported by your phone. Choose
from possible system alert tones, text-to-speech or silent.
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The system also alerts you to any conflicts by highlighting areas of the
screen in yellow. If your battery cannot have a full charge by the
scheduled drive time, the system highlights the current My GO Time and
Actual Charge End Time and a messageCharge at GO Time: under
100%appears. This is normal; the vehicle is informing you of the
conflicting situation. This notification only displays when the gearshift
selector lever is in positionP.
Note:Charging occurs as soon as you plug the vehicle in. The system
limits cabin conditioning to 15 minutes before the My GO Time.
To eliminate the conflict notification immediately or to prevent a conflict
in the future, try the following:
•Change the present My GO Time to occur later.
•Plug the vehicle into a 240V charging station instead of 120V
convenience cord. Higher power charging yields shorter charge times.
•Plug the vehicle in sooner.
Estimated Charge Time Limits
Batteryshows you the battery’s current charge displayed as a
percentage. A reading of 100% means the battery has a full charge.
A reading of 0% means the battery has no charge.
To fully charge
•240Vis the estimated minimum charging time from the current
high-voltage battery level to full charge (100%). This represents the
shortest amount of time you should expect the high-voltage battery
to recharge under ideal conditions. Ideal conditions include a 240V
charging station and a minimum 30A service and high-voltage battery
at a moderate temperature.
Note:This charging time is only an estimate. It is normal for your actual
charge duration to be longer.
Note:Some charging stations use lower voltage (208V), which result in
longer charge times.
•120Vis the estimated maximum charging time from the current
high-voltage battery level to full charge (100%). This represents the
longest amount of time you should expect the high-voltage battery to
recharge under normal conditions. Normal conditions include a 120V
convenience cord and 12A service.
Note:This charging time is only an estimate. It is possible for your
actual charge duration to be longer. This occurs when the AC line
voltage is low and may indicate your electrical source is not meeting
certain requirements (seeCharging the high-voltage batteryin the
High Voltage Batterychapter).
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Value Charge Profiles
Defaultdisplays the charging mode and off-peak times for your Default
Value Charge profile. The system displays off-peak times for weekdays;
the remaining hours of the day are considered peak time. The system
displays similar off-peak times for weekend days.
•Charge Nowif you want your vehicle to immediately charge when
you plug it in at this profile location.
•Value Chargeif you want to take advantage of off-peak electricity
rates. The vehicle optimizes the charge schedule to be complete by
the next GO Time.
•Editto access yourDefault ValueCharge Profile settings screen
(seeDefault Value Charge Profilelater in this section).
Customer Defined Value Charge Profilesdisplays the Value Charge
profile names and current Charge Mode for specific locations once you
create profile names. You can set up and edit these profiles using the
MyFord Mobile internet or smartphone application. You can program up
to nine unique charge profiles.
Default Value Charge Profile
WeekdayandWeekenddisplay the My GO Time schedules when you
touch either button.
StartandFinishdisplay the times, which you can modify, using the
following:
•+and-allow you to change the hours and minutes of your start and
finish times.
•AMandPMallow you to change the time of your start and finish
time. This setting is viewable in 12-hour mode.
240Vand120Vrepresent the voltage service the default profile is using.
The system uses this selection to calculate estimated charge times.
Clearerases the Default Value Charge preferences.
Save Allstores your Default Value Charge preferences.
•Note:Make sure you save your settings before returning to the
previous screen. If you do not touchSave,your settings are not
stored in the system.
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INFORMATION
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle
is not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
Under the Information menu, you can access features, such as:
A. SYNC® Services
B. SIRIUS® Travel Link™
C. Alerts
D. Calendar
E. SYNC Applications.
SYNC Services (If Equipped, U.S. Only)
Note:SYNC Services requires activation before use. Visit
www.SYNCMyRide.com to register and check your eligibility for
complimentary services. Standard phone and message rates may apply.
Subscription may be required. You must also have the active SYNC
Services Bluetooth-enabled cellular phone paired and connected to the
system in order to connect to, and use, SYNC Services. (SeePhone
earlier in this chapter for pairing instructions.)
Note:This feature does not function properly if you have enabled caller
ID blocking on your mobile phone. Make sure your mobile phone is not
blocking caller ID before using SYNC Services.
A
B
C
D
E
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Note:The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local conditions
and existing traffic regulations. Do not follow the route suggestions if doing
so would result in an unsafe or illegal maneuver, if you would be placed in
an unsafe situation, or if you would be directed into an area that you
consider unsafe. Maps used by this system may be inaccurate because
of errors, changes in roads, traffic conditions or driving conditions.
Note:When you connect, the service uses GPS technology and advanced
vehicle sensors to collect your vehicle’s current location, travel direction
and speed to help provide you with the directions, traffic reports, or
business searches you request. Further, to provide the services you
request, for continuous improvement, the service may collect and record
call details and voice communications. For more information, see SYNC
Services Terms and Conditions at www.SYNCMyRide.com. If you do not
want Ford or its service providers to collect your vehicle travel information
or other information identified in the Terms and Conditions, do not
subscribe or use the service.
SYNC Services uses advanced vehicle sensors, integrated GPS technology
and comprehensive map and traffic data, to give you personalized traffic
reports, precise turn-by-turn directions, business search, news, sports,
weather and more. For a complete list of services, or to learn more,
please visit www.SYNCMyRide.com.
Connecting to SYNC Services Using Voice Commands
Press the voice button on the steering wheel controls.
1. When prompted, say “Services”. This initiates an outgoing
call to SYNC Services using your paired and connected
Bluetooth-enabled cellular phone.
2. Once you connect to the service, follow the voice prompts to request
the desired service, such as “Traffic” or “Directions”. You can also
say, “What are my choices?” to receive a list of available services
from which to choose.
3. Say, “Services” to return to the Services main menu or for help, say,
“Help”.
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Connecting to SYNC Services Using the Touchscreen
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle
is not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
PressServices.
1.
SelectConnect to Servicesto initiate an outgoing call to SYNC Services
using your paired and connected Bluetooth-enabled cellular phone.
2.
Once you connect to the service, follow the voice prompts to request the
desired service, such as “Traffic” or “Directions”. You can also say, “What are
my choices?” to receive a list of available services from which to choose.
3. Say, “Services” to return to the Services main menu or for help, say, “Help”.
Receiving Turn-by-Turn Directions
1.
When connected to SYNC Services, say “Directions” or “Business
Search”. To find the closest business or type of business to your
current location, just say “Business Search” and then “Search Near Me”.
If you need further assistance in finding a location, you can say
“Operator” at any time within a Directions or Business search to speak
with a live operator. The system may prompt you to speak with an
operator when it has difficulty matching your voice request. The live
operator can assist you by searching for businesses by name or by
category, residential addresses by street address or by name or specific
street intersections. Operator Assist is a feature of your SYNC Services
subscription. For more information on Operator Assist, visit
www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your Destination. After the route
download is finished, the phone call automatically ends.
If your vehicle is not equipped with Navigation:
•Turn-by-turn directions appear in the information display, in the
status bar of your touchscreen system and on the SYNC Services
screen. You also receive driving instructions from audible prompts.
•
When on an active route, you can selectRoute SummaryorRoute
Statususing the touchscreen controls or voice commands to view the
Route Summary Turn Listor theRoute Status ETA.You can also
turn voice guidance on or off, cancel the route or update the route.
If you miss a turn, SYNC automatically asks if you want the route updated.
Just say, “Yes” when prompted and the system delivers a new route to your
vehicle.
If your vehicle is equipped with Navigation, SYNC Services downloads
your requested destination to the navigation system. The navigation
system then calculates the route and provides driving instructions.
See theNavigation systemsection for more information.
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Disconnecting from SYNC Services
1. Press and hold the hang-up phone button on the steering wheel.
2. Say “Goodbye” from the SYNC Services main menu.
SYNC Services quick tips
PersonalizingYou can personalize your Services feature to provide
quicker access to your most used or favorite
information. You can save address points, such as
work or home. You can also save favorite information
like sports teams, such as Detroit Lions, or a news
category. You can learn more about personalization
by logging onto www.SYNCMyRide.com.
Push to
interruptPress the voice button at any time (while connected
to SYNC TDI Services) to interrupt a voice prompt
or an audio clip (such as a sports report) and say
your voice command.
PortableYour subscription is associated with your
Bluetooth-enabled cellular phone number, not your
VIN (Vehicle Identification Number). You can pair
and connect your phone to any vehicle equipped
with Traffic, Directions and Information and continue
enjoying your personalized services.
SYNC Services Voice Commands
When a route has been downloaded (non-navigation systems),
press the voice button on the steering wheel control. When
prompted, say any of the following commands:
“SERVICES”
“Cancel route”
“Navigation voice off”
“Navigation voice on”
“Next turn”
“Route status”
“Route summary”
“Services”
“Update route”
“Help”
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