trailer FORD C MAX 2015 User Guide

TOWING A TRAILER
WARNING
Your vehicle is not approved
for trailer towing. Never tow
a trailer with your vehicle. TRANSPORTING THE VEHICLE
If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider. We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. Ford
Motor Company has not approved a
slingbelt towing procedure. Vehicle
damage may occur if towed incorrectly, or
by any other means.
Ford Motor Company produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures for your vehicle.
The front wheels (drive wheels) must be
on a tow dolly when towing your vehicle
from the rear using wheel lift equipment.
This prevents damage to the transmission.
We recommend placing the rear wheels
on a tow dolly when towing your vehicle
from the front using wheel lift equipment.
This prevents damage to the rear fascia.
TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
WARNING
If your vehicle has a steering wheel
lock make sure the ignition is in the
accessory or on position when being
towed. If your vehicle becomes inoperable
(without access to wheel dollies,
car-hauling trailer, or flatbed transport
vehicle), it can be flat-towed (all wheels
on the ground, regardless of the powertrain
and transmission configuration) under the
following conditions:
•
Tow only in the forward direction.
• The transmission in position N. If you
cannot move the transmission into N,
you may need to override it. See
Automatic Transmission
(page 157).
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
For your convenience, you may complete
the roadside assistance identification card
found in the centerfold of your warranty
guide and retain for future reference.
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Information....................................................388
911 Assist............................................................... 394
Alerts...................................................................... 394
Calendar............................................................... 394
Sirius Travel Link................................................ 392
SYNC Services (If Equipped, United States Only)................................................................. 389
Vehicle Health Report (If Equipped, United States Only)................................................... 396
Where Am I?........................................................ 397
Information Messages...............................100
AdvanceTrac®.................................................... 100
Alarm...................................................................... 100
Battery and Charging System (High Voltage)............................................................. 101
Doors........................................................................\
101
Fuel........................................................................\
.. 102
Hill Start Assist.................................................... 102
Keys and Intelligent Access............................ 102
Maintenance........................................................ 103
MyKey..................................................................... 104
Park Aid.................................................................. 105
Park Brake............................................................. 105
Power Steering.................................................... 105
Remote Start....................................................... 105
Tire Pressure Monitoring System.................106
Transmission ........................................................ 106
Installing Child Seats.....................................16 Child Seats............................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 19
Using Tether Straps.............................................. 21
Instrument Cluster
........................................84
Instrument Lighting Dimmer......................74
Vehicles With Front Fog Lamps...................... 74
Vehicles Without Front Fog Lamps...............75
Interior Lamps
.................................................76
Front Interior Lamp.............................................. 76
Front Interior Lamp - With Panorama Roof....................................................................... 77
Rear Interior Lamp................................................ 77
Interior Mirror
...................................................82
Auto-Dimming Mirror.......................................... 82
Introduction.........................................................7 J
Jump Starting the Vehicle.........................193
Connecting the Jumper Cables..................... 193
Jump Starting...................................................... 194
Preparing Your Vehicle...................................... 193
Removing the Jumper Cables........................ 195
K
Keyless Starting
.............................................127
Ignition Modes..................................................... 128
Keys and Remote Controls.........................44
L
Lighting Control
...............................................73
Headlamp Flasher................................................ 73
High Beams............................................................. 73
Lighting...............................................................73
Load Carrying
.................................................178
Load Limit........................................................179
Vehicle Loading - with and without a
Trailer.................................................................. 179
Locking and Unlocking
.................................56
Activating Intelligent Access ........................... 57
Autolock.................................................................. 58
Battery Saver......................................................... 59
Illuminated Entry.................................................. 59
Illuminated Exit..................................................... 59
Mechanical Key..................................................... 57
Opening a Rear Door from Inside................... 57
Power Door Locks................................................ 56
Remote Control.................................................... 56
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 58
Smart Unlocks For Intelligent Access Keys ........................................................................\
........ 58
Locks
...................................................................56
Luggage Covers.............................................178 Removing the Shade......................................... 178
M
Maintenance...................................................213 General Information........................................... 213
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Tires
See: Wheels and Tires..................................... 243
Towing a Trailer.............................................186
Towing the Vehicle on Four Wheels..........................................................186
Emergency Towing............................................ 186
Recreational Towing.......................................... 187
Towing..............................................................186
Traction Control............................................163
Principle of Operation....................................... 163
Transmission Code Designation............278
Transmission...................................................157
Transmission See: Transmission............................................... 157
Transporting the Vehicle...........................186
U
Under Hood Overview - Hybrid Electric Vehicle (HEV)
..............................................214
Under Hood Overview - Plug-In Hybrid Electric Vehicle (PHEV)..........................216
Unique Driving Characteristics................132
Universal Garage Door Opener
................119
HomeLink Wireless Control System.............119
USB Port.........................................................295
Using Cruise Control....................................175 ECO Cruise Control............................................. 176
Switching Cruise Control Off.......................... 176
Switching Cruise Control On........................... 175
Using MyKey With Remote Start Systems..........................................................54
Using Snow Chains.....................................269
Using Stability Control
...............................165
AdvanceTrac® with Roll Stability Control ™
(RSC®).............................................................. 165
Using SYNC™ With Your Media Player
.............................................................319
Accessing Your Play Menu.............................. 323
Connecting Your Digital Media Player to the USB Port........................................................... 319
Media Menu Features....................................... 322
Media Voice Commands................................ 320
System Settings................................................. 325
What's Playing?................................................. 320Using SYNC™ With Your Phone.............301
Accessing Features through the Phone
Menu................................................................. 305
Accessing Your Phone Settings................... 308
Making Calls........................................................ 304
Pairing a Phone for the First Time...............302
Pairing Subsequent Phones.......................... 302
Phone Options during an Active Call.........304
Phone Voice Commands................................ 302
Receiving Calls................................................... 304
System Settings................................................ 309
Text Messaging................................................... 307
Using Traction Control
................................163
Switching the System Off Using a
Switch................................................................ 163
Switching the System Off Using the Information Display Controls.................... 163
System Indicator Lights and Messages.......................................................... 163
Using Voice Recognition
...........................299
Initiating a Voice Session................................ 299
System Interaction and Feedback.............300
Utilizing the Mediation/Arbitration Program (Canada Only)
........................200
V
Vehicle Care
...................................................236
General Information......................................... 236
Vehicle Certification Label........................277
Vehicle Identification Number.................277
Vehicle Storage
............................................240
12V Battery............................................................ 241
Body........................................................................\
. 241
Brakes..................................................................... 242
Cooling System................................................... 241
Engine...................................................................... 241
Fuel System.......................................................... 241
General................................................................... 241
Miscellaneous..................................................... 242
Removing Vehicle From Storage.................. 242
Tires........................................................................\
. 242
Ventilation See: Climate Control......................................... 107
VIN See: Vehicle Identification Number.............277
Voice Control
...................................................68
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