check engine light FORD C MAX ENERGI 2017 Owners Manual

Page 11 of 497

Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartmentrelease
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
8
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Introduction E71340 E71880 E231160 E67017 E161353

Page 91 of 497

Anti-Lock Braking System
If it lights when you are driving,this indicates a malfunction. Youwill continue to have normalbraking (without anti-lock braking system)unless the brake system warning lamp alsolights. Have the system checked by anauthorized dealer.
Battery
If it lights while driving, thisindicates a malfunction. Switchoff all unnecessary electricalequipment and have the system checkedby an authorized dealer immediately.
Blind Spot Monitor (If Equipped)
It illuminates when you switchthis feature off or in conjunctionwith a message. See Blind SpotInformation System (page 179). SeeInformation Messages (page 101).
Brake System
Lights when you engage theparking brake with the ignitionon.
If it lights when you are driving, check thatyou do not have the parking brakeengaged. If you do not have the parkingbrake engaged, this indicates low brakefluid level or a brake system malfunction.Have the system checked immediately byan authorized dealer.
WARNING
Driving your vehicle with the warninglamp on is dangerous. A significantdecrease in braking performancemay occur. It may take you longer to stopyour vehicle. Have your vehicle checked assoon as possible. Driving extendeddistances with the parking brake engagedcan cause brake failure and the risk ofpersonal injury.
Cruise Control (If Equipped)
Lights when you switch on thisfeature.
Direction Indicator
Lights when you switch on theleft or right direction indicator orhazard warning flasher. If theindicators stay on or flash faster, check fora burned out bulb. See Changing a Bulb(page 238).
Door Ajar
Displays when the ignition is onand any door is not completelyclosed.
EcoSelect
Lights when you switch on thisfeature. See EcoSelect (page139).
Engine and Motor CoolantTemperature
Lights when the engine or motorcoolant temperature is high.Stop the vehicle as soon aspossible, switch off the engine and let cool.
88
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Instrument Cluster E151262 E144522 E71340 E194390

Page 92 of 497

Engine Oil
If it lights with the engine runningor while you are driving, thisindicates a malfunction. Stopyour vehicle as soon as it is safe to do soand switch off the engine. Check the engineoil level. See Engine Oil Check (page 226).
Note:Do not resume your journey if it lightsdespite the level being correct. Have thesystem checked by an authorized dealerimmediately.
EV Now
Lights when you select thisfeature on. See Plug-In HybridVehicle Operation (page 137).
EV Later
Lights when you select thisfeature on. See Plug-In HybridVehicle Operation (page 137).
Fasten Seatbelt
It will light and a tone will soundto remind you to fasten yourseatbelt. See SeatbeltReminder (page 34).
Front Airbag
If it fails to light when you startyour vehicle, continues to flashor remains on, this indicates amalfunction. Have the system checked byan authorized dealer.
Front Fog Lamps (If Equipped)
Lights when you switch the frontfog lamps on.
Grade Assist (If Equipped)
Lights when you switch on gradeassist.
High Beam
Lights when you switch the highbeam headlamps on. It will flashwhen you use the headlampflasher.
Liftgate Ajar
Lights when the liftgate is notcompletely closed.
Low Battery (If Equipped)
Lights when the battery level islow. You may also see amessage suggesting you reduceyour usage of the climate system.
Low Fuel Level
Lights when the fuel level is lowor the fuel tank is nearly empty.Refuel as soon as possible.
Low Tire Pressure Warning
Lights when your tire pressure islow. If the lamp remains on withthe engine running or whendriving, check your tire pressure as soon aspossible.
It also lights momentarily when you switchon the ignition to confirm the lamp isfunctional. If it does not light when youswitch on the ignition, or begins to flash atany time, have the system checked by anauthorized dealer.
89
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Instrument Cluster E144814 E151263 E71880 E67017 E162456 E162453 E144691

Page 93 of 497

Parking Lamps
Lights when you switch theparking lamps on.
Powertrain Fault
Lights when the system detectsa powertrain or high-voltagecharge system fault. If theindicator stays on or continues to come on,contact an authorized dealer as soon aspossible.
Note:If your vehicle detects certain faults,it will not allow you to operate theaccelerator pedal. If this happens, press thebrake pedal and release it. This will activatelimp home vehicle operation. In limp homevehicle operation, your vehicle willaccelerate in a controlled manner up to amaximum speed of 35 mph (56 km/h) ona flat surface. If you apply the brake pedalor move the transmission to neutral (N) youcan override your vehicle’s acceleration.
Ready to Drive
Lights after your switch yourvehicle on and it is ready to drive.A corresponding message maydisplay stating ready to drive.
Service Engine Soon
If the service engine soonindicator light stays on after youswitch on the engine, thisindicates that the On-Board Diagnosticssystem (OBD) has detected a malfunctionof the vehicle emissions control system.Refer to On-Board diagnostics (OBD) inthe Fuel and Refueling chapter for moreinformation about having your vehicleserviced. See Emission Control System(page 149).
If the light is blinking, engine misfire isoccurring which could damage yourcatalytic converter. Drive in a moderatefashion (avoid heavy acceleration anddeceleration) and have your vehicleserviced immediately.
WARNING
Under engine misfire conditions,excessive exhaust temperaturescould damage the catalyticconverter, the fuel system, interior floorcoverings or other vehicle components,possibly causing a fire. Have your vehiclechecked as soon as possible.
The service engine soon indicator lightswhen you first switch on the ignition priorto engine start to check the bulb and toindicate whether the vehicle is ready forInspection and Maintenance testing.
Normally, the service engine soon light willstay on until you switch on the engine, thenturn itself off if no malfunctions arepresent. However, if after 15 seconds theservice engine soon light blinks eight times,it means that the vehicle is not ready forInspection and Maintenance testing. SeeEmission Control System (page 149).
Stability Control
Lights when the system is active.If it remains on or does not lightwhen you switch the ignition on,this indicates a malfunction. During amalfunction, the system will turn off. Havethe system checked by an authorizeddealer immediately. See Using StabilityControl (page 167).
90
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Instrument Cluster E144692 E138639

Page 94 of 497

Stability Control Off
Lights when you switch thesystem off. It will go out whenyou switch the system back onor when you switch the ignition off. SeeUsing Stability Control (page 167).
Stop Safely
Indicates an electricalcomponent fault or failure thatwill cause the vehicle toshutdown or enter into a limited operatingmode. A message may also display.
Vehicle Plugged in (If Equipped)
Lights after you plug in yourvehicle. A correspondingmessage may display afterattempting to start the vehicle.
AUDIBLE WARNINGS AND
INDICATORS
Key in Ignition Warning Chime
Sounds when you open the driver's doorand you have left the key in the ignition.
Engine On Warning Chime
A warning chime will sound when any dooris opened if the vehicle exceeds a relativelylow speed.
Keyless Warning Alert (If Equipped)
Sounds the horn twice when you exit thevehicle and the keyless vehicle is in RUN,indicating the vehicle is still on.
Headlamps On Warning Chime
Sounds when you remove the key from theignition and open the driver's door and youhave left the headlamps or parking lampson.
Parking Brake On Warning Chime
Sounds when you have left the parkingbrake on and drive your vehicle. If thewarning chime remains on after you havereleased the parking brake, have thesystem checked by your authorized dealerimmediately.
Automatic Transmission WarningChime
Sounds when you have not moved thetransmission selector lever to position P.A message will be shown in the display.
91
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Instrument ClusterE130458 E144693 E144694

Page 165 of 497

GENERAL INFORMATION
Note:Occasional brake noise is normal. Ifa metal-to-metal, continuous grinding orcontinuous squeal sound is present, thebrake linings may be worn-out. Have thesystem checked by an authorized dealer. Ifthe vehicle has continuous vibration orshudder in the steering wheel while braking,have it checked by an authorized dealer.
Note:Brake dust may accumulate on thewheels, even under normal drivingconditions. Some dust is inevitable as thebrakes wear and does not contribute tobrake noise. See Cleaning the Wheels(page 252).
See Warning Lamps andIndicators (page 87).
Wet brakes result in reduced brakingefficiency. Gently press the brake pedal afew times when driving from a car wash orstanding water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedalbecomes stuck or entrapped, apply steadyand firm pressure to the brake pedal toslow the vehicle and reduce engine power.If you experience this condition, apply thebrakes and bring your vehicle to a safestop. Move the transmission to park (P),switch the engine off and apply the parkingbrake. Inspect the accelerator pedal forany interference. If none are found and thecondition persists, have your vehicle towedto the nearest authorized dealer.
Brake Assist
Brake assist detects when you brakeheavily by measuring the rate at which youpress the brake pedal. It providesmaximum braking efficiency as long as youpress the pedal. Brake assist can reducestopping distances in critical situations.
Anti-lock Brake System
This system helps you maintain steeringcontrol during emergency stops by keepingthe brakes from locking.
This lamp momentarilyilluminates when you turn theignition on. If the light does notilluminate during start up, remains on orflashes, the system may be disabled. Havethe system checked by an authorizeddealer. If the anti-lock brake system isdisabled, normal braking is still effective.
If the brake warning lampilluminates when you release theparking brake, have the systemchecked by an authorized dealer.
Regenerative Braking System
This feature is used to simulate the enginebraking of an internal combustion engineand assist the standard brake system whilerecovering some of the energy of motionand storing it in the battery to improve therange of your vehicle. The standard brakesystem is designed to fully stop the car ifregenerative braking is not available.During regenerative braking, the motor isspun as a generator to create electricalcurrent. This recharges the battery andslows the vehicle. In effect, once theaccelerator pedal is released, the motorchanges from an energy user to an energyproducer.
When the accelerator pedal is released orthe brake pedal is applied, the brakecontroller automatically detects theamount of deceleration requested andoptimizes how much of the decelerationwill be produced by regenerative braking.The remaining portion is generated by
162
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
BrakesE144522 E144522

Page 198 of 497

Avoid these actions because they reduceyour fuel economy:
•Avoid sudden or hard accelerations anddecelerations. Accelerate and slowdown in a smooth, moderate fashion.
•Avoid revving the engine beforeswitching off your vehicle.
•Avoid long idle periods.
•Do not warm up your vehicle on coldmornings.
•Do not rest your foot on the brakepedal while driving.
•Avoid carrying unnecessary weight.Approximately 1 mi (1.6 km) per gallonor 0.2 mi (0.4 km) per liter is lost forevery 400 lb (180 kg) of weight carried.
•Avoid adding accessories that increaseaerodynamic drag to your vehicle suchas bug deflectors, car top carriers andski or bike racks.
•Avoid driving with the wheels out ofalignment.
Things to keep in mind when you refuelyour vehicle:
•Fuel generates fewer vapors when it iscool and dark outside. Refuel yourvehicle in the early morning or lateevening.
•Use the recommended octane-ratedfuel. Using fuel below therecommended rating will lower yourfuel economy.
DRIVING THROUGH WATER
WARNING
Do not drive through flowing or deepwater as you may lose control of yourvehicle.
Note:Driving through standing water cancause vehicle damage.
Note:Engine damage can occur if waterenters the air filter.
Before driving through standing water,check the depth. Never drive through waterthat is higher than the bottom of the frontrocker area of your vehicle.
When driving through standing water, drivevery slowly and do not stop your vehicle.Your brake performance and traction maybe limited. After driving through water andas soon as it is safe to do so:
•Lightly press the brake pedal to dry thebrakes and to check that they work.
•Check that the horn works.
•Check that the exterior lights work.
•Turn the steering wheel to check thatthe steering power assist works.
FLOOR MATS
WARNINGS
Always use floor mats that aredesigned to fit the foot well of yourvehicle. Only use floor mats thatleave the pedal area unobstructed. Onlyuse floor mats that are firmly secured toretention posts so that they cannot slip outof position and interfere with the pedalsor impair safe operation of your vehicle inother ways.
195
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Driving HintsE176360

Page 201 of 497

This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle.
Canadian customers who require roadsideassistance, call 1-800-665-2006.
Vehicles Sold in Canada: UsingRoadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference.
In Canada, this card is found in theWarranty Guide in the glove compartmentof your vehicle.
Vehicles Sold in Canada: RoadsideAssistance Program Coverage
The service is available 24 hours a day,seven days a week.
Canadian roadside coverage and benefitsmay differ from the U.S. coverage.
For complete program coverage detailsyou may contact your dealer, you can callus in Canada at 1-800-665-2006, or visitour website at www.ford.ca.
HAZARD WARNING FLASHERS
Note:If used when the vehicle is notrunning, the battery will lose charge. Theremay be insufficient power to restart yourvehicle.
The hazard warning button islocated on the instrument panel.Use it when your vehicle iscreating a safety hazard for othermotorists.
•Press the button to turn on the hazardwarning function, and the front andrear direction indicators will flash.
•Press the button again to turn themoff.
FUEL SHUTOFF
WARNING
Failure to inspect and, if necessary,repair fuel leaks after a collision mayincrease the risk of fire and seriousinjury. Ford Motor Company recommendsthat the fuel system be inspected by anauthorized dealer after any collision.
In the event of a moderate to severecollision, this vehicle has a fuel pumpshut-off feature that stops the flow of fuelto the engine. Not every impact will causea shut-off.
Should your vehicle shut off after acollision, you may restart your vehicle.
For vehicles equipped with a key system:
1. Switch off the ignition.
2. Switch on the ignition.
3. Check the information display for theReady to Drive light as the gasolineengine may not start, but the electricmotor may be running. If you do not seethe Ready to Drive light, repeat Steps1 and 2 up to two more times.
For vehicles equipped with a push buttonstart system:
1. Press the push button start to switchoff the ignition.
2. Press the brake pedal and press thepush button start to switch on theignition.
3. Check the information display for theReady to Drive light as the gasolineengine may not start, but the electricmotor may be running. If you do not seethe Ready to Drive light, repeat Steps1 and 2 up to two more times.
198
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Roadside Emergencies

Page 203 of 497

1.Connect the positive (+) jumper cableto the positive (+) prong (A) of thedischarged battery.
2. Connect the other end of the positive(+) cable to the positive (+) terminalof the assisting battery.
3. Connect the negative (-) cable to thenegative (-) terminal of the assistingbattery.
4. Make the final connection of thenegative (-) cable to the negative (-)prong (B) of your vehicle.
Note:Do not attach the negative (-) cableto fuel lines, engine rocker covers, the intakemanifold or electrical components. Theseitems should not be considered groundingpoints.
WARNING
Never connect the negative end ofthe cable to the negative (-) terminalof the discharged battery. A sparkmay cause an explosion of the gases thatsurround the battery. Always use thenegative prong as a grounding point.
Make sure that the cables are clear of fanblades, belts, the moving parts of bothengines, or any fuel delivery system parts.
Jump Starting
1.Start the booster vehicle and press theaccelerator pedal moderately.
2. Start the disabled vehicle. Check theinstrument cluster for the Ready toDrive light as the gasoline engine maynot start, but the electric motor maybe running.
3.Once you start the disabled vehicle, runboth vehicles for an additional threeminutes before disconnecting thejumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverseorder that they were connected.
Note:In the illustration, the vehicle on thebottom is used to designate the assisting(boosting) battery.
200
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Roadside EmergenciesE148861

Page 225 of 497

GENERAL INFORMATION
Have your vehicle serviced regularly to helpmaintain its roadworthiness and resalevalue. There is a large network ofauthorized dealers that are there to helpyou with their professional servicingexpertise. We believe that their speciallytrained technicians are best qualified toservice your vehicle properly and expertly.They are supported by a wide range ofhighly specialized tools developedspecifically for servicing your vehicle.
If your vehicle requires professional service,an authorized dealer can provide thenecessary parts and service. Check yourwarranty information to find out whichparts and services are covered.
Use only recommended fuels, lubricants,fluids and service parts conforming tospecifications. Motorcraft® parts aredesigned and built to provide the bestperformance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught inmoving parts.
•Do not work on a vehicle with theengine running in an enclosed space,unless you are sure you have enoughventilation.
•Keep all open flames and other burningmaterial (such as cigarettes) awayfrom the battery and all fuel relatedparts.
Working with the Engine Off
1.Set the parking brake and shift to park(P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On
WARNING
To reduce the risk of vehicle damageand/or personal burn injuries, do notstart your engine with the air cleanerremoved and do not remove it while theengine is running.
1.Set the parking brake and shift to park(P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood
1.Inside the vehicle, pull the hood releasehandle located under the left-handside of the instrument panel.
2. Slightly lift the hood.
3. Release the hood latch by pushing thesecondary release lever to yourleft-hand side.
222
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
MaintenanceE142457

Page:   1-10 11-20 next >