FORD C MAX HYBRID 2013 2.G User Guide

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SYMBOL GLOSSARY
WARNING:You risk death or serious injury to yourself and
others if you do not follow the instruction highlighted by the
warning symbol.
These are some of the symbols you may see on your vehicle.
Symbol Description Symbol Description Symbol Description
Safety alertSee Owner’s
ManualAnti-lock
braking
system
Avoid
smoking,
flames, or
sparksBatteryBattery acid
Brake
fluid – non
petroleum
baseBrake systemCabin air filter
Check fuel
capChild Safety
Door Lock
and UnlockChild seat
lower anchor
Child seat
tether anchorCruise controlDo not open
when hot
Engine air
filterEngine
coolantEngine
coolant
temperature
Engine oilExplosive gasFan warning
Fasten safety
beltFront airbagFront fog
lamps
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Symbol Description Symbol Description Symbol Description
Fuel pump
resetFuse
compartmentHazard
warning
flasher
Heated rear
windowInterior
luggage
compartment
releaseJack
Lighting
controlLow tire
pressure
warningMaintain
correct fluid
level
Panic alarmParking aid
systemParking brake
system
Power
steering fluidPower
windows front
and rearPower
window
lockout
Service
engine soonSide airbagStability
control
Windshield
defrost and
demistWindshield
washer and
wiper
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DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
your vehicle. Additionally, when your vehicle is in for service or repair,
Ford Motor Company, Ford of Canada, and service and repair facilities
may access or share among them data for vehicle improvement purposes.
For U.S. only (if equipped), if you choose to use the SYNC® Vehicle
Health Report, you consent that certain diagnostic information may also
be accessed electronically by Ford Motor Company and Ford authorized
service facilities, and that the diagnostic information may be used for any
purpose. See theSYNC®chapter for more information.
Event Data Recording
This vehicle is equipped with an event data recorder (EDR).
The main purpose of an EDR is to record, in certain crash or near
crash-like situations, such as an airbag deployment or hitting a
road obstacle; this data will assist in understanding how a
vehicle’s systems performed. The EDR is designed to record data
related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
•How various systems in your vehicle were operating;
•Whether or not the driver and passenger safety belts were
buckled/fastened;
•How far (if at all) the driver was depressing the accelerator
and/or the brake pedal;
•How fast the vehicle was travelling;
•Where the driver was positioning the steering wheel.
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
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Note: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data or information
(e.g., name, gender, age, and crash location) is recorded (see
limitations regarding 911 Assist and Traffic, Directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information
if they have access to the vehicle or the EDR. Ford Motor
Company and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNC® or its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON),
911 Assist may, through any paired and connected cell phone,
disclose to emergency services that the vehicle has been in a
crash involving the deployment of an airbag or, in certain
vehicles, the activation of the fuel pump shut-off. Certain
versions or updates to 911 Assist may also be capable of being
used to electronically or verbally provide to 911 operators the
vehicle location (such as latitude and longitude), and/or other
details about the vehicle or crash or personal information about
the occupants to assist 911 operators to provide the most
appropriate emergency services. If you do not want to disclose
this information, do not activate the 911 Assist feature. See your
SYNC® chapter for more information.
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Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only), the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”), only to help provide you with the directions,
traffic reports, or business searches that you request. If you do
not want Ford or its vendors to receive this information, do not
activate the service. Ford Motor Company and the vendors it uses
to provide you with this information do not store your vehicle
travel information. For more information, see Traffic, Directions
and Information, Terms and Conditions. See your SYNC® chapter
for more information.
CALIFORNIA PROPOSITION 65
WARNING:Some constituents of engine exhaust, certain vehicle
components, certain fluids contained in vehicles and certain
products of component wear contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm.
PERCHLORATE MATERIAL
Note:Certain components in your vehicle, such as airbag modules,
safety belt pretensioners, and remote control batteries, may contain
perchlorate material. Special handling may apply for service or vehicle
end of life disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate for
more information.
FORD CREDIT (U.S. ONLY)
Ford Credit offers a full range of financing and lease plans to help you
acquire your vehicle. If you have financed or leased your vehicle through
Ford Credit, thank you for your business.
For your convenience, we offer a number of ways to contact us, as well
as help manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit, as well as access to
Account Manager, please go to www.fordcredit.com.
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REPLACEMENT PARTS RECOMMENDATION
Your vehicle has been built to the highest standards using quality parts.
We recommend that you demand the use of genuine Ford and Motorcraft
parts whenever your vehicle requires scheduled maintenance or repair.
You can clearly identify genuine Ford and Motorcraft parts by looking
for the Ford, FoMoCo or Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle
provides years of service is to have it maintained in line with our
recommendations using parts that conform to the specifications detailed
in this owner’s manual. Genuine Ford and Motorcraft parts meet or
exceed these specifications.
Collision Repairs
We hope that you never experience a collision, but accidents do
happen. Genuine Ford replacement collision parts meet our stringent
requirements for fit, finish, structural integrity, corrosion protection and
dent resistance. During vehicle development, we validate that these parts
deliver the intended level of protection as a whole system. A great way
to know for sure you are getting this level of protection is to use genuine
Ford replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement parts are the only
replacement parts that benefit from a Ford Warranty. Damage caused
to your vehicle as a result of the failure of non-Ford parts may not be
covered by the Ford Warranty. For additional information, see the terms
and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered
by your vehicle’s New Vehicle Limited Warranty, see the warranty
information that is provided to you along with your owner’s manual.
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Special Instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING:Please read theSupplementary Restraints System
chapter. Failure to follow the specific warnings and instructions
could result in personal injury.
WARNING:Front seat mounted rear-facing child or infant seats
shouldNEVERbe placed in front of an active passenger airbag.
MOBILE COMMUNICATIONS EQUIPMENT
Using mobile communications equipment is becoming increasingly
important in the conduct of business and personal affairs. However, you
must not compromise your own or others’ safety when using such
equipment. Mobile communications can enhance personal safety and
security when appropriately used, particularly in emergency situations.
Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile communication equipment includes, but is not limited to, cellular
phones, pagers, portable email devices, text messaging devices and
portable two-way radios.
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that you
use extreme caution when using any device or feature that may take
your focus off the road. Your primary responsibility is the safe operation
of your vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
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EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE
SPECIFIC INFORMATION
For your particular global region, your vehicle may be equipped with
features and options that are different from the features and options that
are described in this owner’s manual. A market unique supplement may
be supplied that complements this book. By referring to the market
unique supplement, if provided, you can properly identify those features,
recommendations and specifications that are unique to your vehicle. This
owner’s manual is written primarily for the U.S. and Canadian Markets.
Features or equipment listed as standard may be different on units built
for Export.See this owner’s manual for all other required
information and warnings.
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GENERAL INFORMATION
See the following sections for directions on how to properly use safety
restraints for children.
WARNING:Always make sure your child is secured properly in a
device that is appropriate for their height, age and weight. Child
safety restraints must be bought separately from your vehicle. Failure
to follow these instructions and guidelines may result in an increased
risk of serious injury or death to your child.
WARNING:All children are shaped differently. The
recommendations for safety restraints are based on probable
child height, age and weight thresholds from NHTSA and other safety
organizations, or are the minimum requirements of law. Ford
recommends checking with a NHTSA Certified Child Passenger Safety
Technician and consulting your pediatrician to make sure your child
seat is appropriate for your child, and is compatible with and properly
installed in your vehicle. To locate a child seat fitting station and CPST,
contact the NHTSA toll free at 1-888-327-4236 or locate NHTSA on the
internet. In Canada, check with your local St. John Ambulance office
for referral to a CPST or for further information, contact your provincial
ministry of transportation, or locate your local St. John Ambulance
office by searching for St. John Ambulance on the internet, or
Transport Canada at 1–800–333–0371 (http://www.tc.gc.ca). Failure to
properly restrain children in safety seats made especially for their
height, age, and weight may result in an increased risk of serious injury
or death to your child.
Recommendations for Safety Restraints for Children
Child size, height, weight, or ageRecommended
restraint type
Infants
or
toddlersChildren weighing 40 lb (18 kg) or less
(generally age four or younger).Use a child safety
seat (sometimes
called an infant
carrier, convertible
seat, or toddler
seat).
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Recommendations for Safety Restraints for Children
Child size, height, weight, or ageRecommended
restraint type
Small
childrenChildren who have outgrown or no longer
properly fit in a child safety seat
(generally children who are less than 4 ft.
9 in. (1.45 m) tall, are greater than age
four (4) and less than age twelve (12),
and between 40 lb (18 kg) and 80 lb
(36 kg) and upward to 100 lb (45 kg) if
recommended by your child restraint
manufacturer).Use a
belt-positioning
booster seat.
Larger
childrenChildren who have outgrown or no longer
properly fit in a belt-positioning booster
seat (generally children who are at least
4 ft. 9 in. (1.45 m) tall or greater than
80 lb (36 kg) or 100 lb (45 kg) if
recommended by child restraint
manufacturer).Use a vehicle
safety belt having
the lap belt snug
and low across the
hips, shoulder belt
centered across
the shoulder and
chest, and seat
back upright.
•You are required by law to properly use safety seats for infants and
toddlers in the United States and Canada.
•Many states and provinces require that small children use approved
booster seats until they reach age eight, a height of 4 feet 9 inches
(1.45 meters) tall, or 80 pounds (36 kilograms). Check your local and
state or provincial laws for specific requirements about the safety of
children in your vehicle.
•When possible, always properly restrain children twelve (12) years of
age and under in a rear seating position of your vehicle. Accident
statistics suggest that children are safer when properly restrained in
the rear seating positions than in a front seating position. SeeFront
Passenger Sensing Systemin theSupplementary Restraints System
chapter for more information.
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