FORD C MAX HYBRID 2013 2.G Workshop Manual

•Objects placed on the occupant’s lap
•Cargo interference with the seat
•Other passengers pushing or pulling on the seat
•Rear passenger feet and knees resting or pushing on the seat
The conditions listed above may cause the weight of a properly seated
occupant to be incorrectly interpreted by the passenger sensing system.
The person in the front passenger seat may appear heavier or lighter due
to the conditions described in the list above.
To know if the front passenger sensing system is operating
properly, seeCrash Sensors and Airbag Indicatorlater in this
chapter.
If the airbag readiness lamp is lit, do the following:
The driver or adult passengers should check for any objects that may be
lodged underneath the front passenger seat or cargo interfering with the
seat.
If objects are lodged or cargo is interfering with the seat; please take the
following steps to remove the obstruction:
•Pull the vehicle over.
•Turn the vehicle off.
•Driver or adult passengers should check for any objects lodged
underneath the front passenger seat or cargo interfering with the seat.
•Remove the obstruction(s) (if found).
•Restart the vehicle.
•Wait at least two minutes and verify that the airbag readiness lamp is
no longer illuminated.
•If the airbag readiness lamp remains illuminated, this may or may not
be a problem due to the front passenger sensing system.
Do not attempt to repair or service the system. Take your vehicle
immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theCustomer
Assistancesection of this owner’s manual.
50Supplementary Restraints System
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

KNEE AIRBAG
A driver’s knee airbag is located under or within the instrument panel.
During a crash, the restraints control module may activate the driver’s
knee airbag based on crash severity and occupant conditions. Under
certain crash and occupant conditions, the driver’s knee airbag may
deploy but the driver’s front airbag may not activate. As with front and
side airbags, it is important to be properly seated and restrained to
reduce the risk of death or serious injury.
Note:The driver’s knee airbag has a lower deployment threshold than
the front airbags. During certain crashes, it is possible that the driver’s
knee airbag and safety belt pretensioner will deploy, but not the driver’s
front airbag.
To know if the knee airbag is operating properly, seeCrash
Sensors and Airbag Indicatorin this chapter.
SIDE AIRBAGS
WARNING:Do not place objects or mount equipment on or near
the airbag cover, on the side of the seat backs (of the front seats),
or in front seat areas that may come into contact with a deploying airbag.
Failure to follow these instructions may increase the risk of personal
injury in the event of a crash.
WARNING:Do not use accessory seat covers. The use of
accessory seat covers may prevent the deployment of the side
airbags and increase the risk of injury in an accident.
WARNING:Do not lean your head on the door. The side airbag
could injure you as it deploys from the side of the seat back.
WARNING:Do not attempt to service, repair, or modify the
airbag, its fuses or the seat cover on a seat containing an airbag,
as you could be seriously injured or killed. Contact your authorized
dealer as soon as possible.
Supplementary Restraints System51
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

WARNING:If the side airbag has deployed, the airbag will not
function again. The side airbag system (including the seat) must
be inspected and serviced by an authorized dealer. If the airbag is not
replaced, the unrepaired area will increase the risk of injury in a crash.
The side airbags are located on the outboard side of the seat backs of
the front seats. In certain lateral crashes, the airbag on the side affected
by the crash will be inflated. The airbag was designed to inflate between
the door panel and occupant to further enhance the protection provided
occupants in side impact crashes.
The system consists of the
following:
•a tag on the seat back indicating
that side airbags are found on
your vehicle
•side airbags located inside the
seat back of the driver and front
passenger seats.
•crash sensors and monitoring system with readiness
indicator. SeeCrash Sensors and Airbag Indicatorlater in
this chapter.
•front passenger sensing system.
Note:The passenger sensing system will deactivate the passenger
seat-mounted side airbag if it detects an empty passenger seat.
The design and development of the side airbag system included
recommended testing procedures that were developed by a group of
automotive safety experts known as the Side Airbag Technical Working
Group. These recommended testing procedures help reduce the risk of
injuries related to the deployment of side airbags.
52Supplementary Restraints System
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

SAFETY CANOPY® CURTAIN AIRBAGS
WARNING:Do not place objects or mount equipment on or near
the headliner at the siderail that may come into contact with a
deploying curtain airbag. Failure to follow these instructions may
increase the risk of personal injury in the event of a crash.
WARNING:Do not lean your head on the door. The curtain
airbag could injure you as it deploys from the headliner.
WARNING:Do not attempt to service, repair, or modify the
curtain airbags, its fuses, the A, B, or C pillar trim, or the
headliner on a vehicle containing curtain airbags, as you could be
seriously injured or killed. Contact your authorized dealer as soon
as possible.
WARNING:All occupants of your vehicle including the driver
should always wear their safety belts even when an airbag
supplemental restraint system and curtain airbag is provided. Failure to
properly wear your safety belt could seriously increase the risk of injury
or death.
WARNING:To reduce risk of injury, do not obstruct or place
objects in the deployment path of the curtain airbag.
WARNING:If the curtain airbags have deployed, the curtain
airbags will not function again. The curtain airbags (including the
A, B and C pillar trim and headliner) must be inspected and serviced
by an authorized dealer. If the curtain airbag is not replaced, the
unrepaired area will increase the risk of injury in a crash.
Supplementary Restraints System53
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

The Safety Canopy will deploy during significant side crashes or when a
certain likelihood of a rollover event is detected by the rollover sensor.
The Safety Canopy is mounted to the roof side-rail sheet metal, behind
the headliner, above each row of seats. In certain lateral crashes or
rollover events, the Safety Canopy will be activated, regardless of which
seats are occupied. The Safety Canopy is designed to inflate between the
side window area and occupants to further enhance protection provided
in side impact crashes and rollover events.
The system consists of:
•safety canopy curtain airbags
located above the trim panels
over the front and rear side
windows identified by wording
on the B-pillar trim.
•a flexible headliner which opens above the side doors to allow air
curtain deployment.
•crash sensors and monitoring system with readiness
indicator. SeeCrash Sensors and Airbag Indicatorin this
chapter.
Children 12 years old and under should always be properly restrained
in the rear seats. The Safety Canopy will not interfere with children
restrained using a properly installed child or booster seat because it is
designed to inflate downward from the headliner above the doors along
the side window opening.
The design and development of the Safety Canopy included
recommended testing procedures that were developed by a group of
automotive safety experts known as the Side Airbag Technical Working
Group. These recommended testing procedures help reduce the risk of
injuries related to the deployment of side airbags (including the Safety
Canopy).
54Supplementary Restraints System
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

CRASH SENSORS AND AIRBAG INDICATOR
WARNING:Modifying or adding equipment to the front end of
your vehicle (including frame, bumper, front end body structure
and tow hooks) may affect the performance of the airbag system,
increasing the risk of injury. Do not modify the front end of your
vehicle.
Your vehicle has a collection of crash and occupant sensors which
provide information to the restraints control module which deploys
(activates) the front safety belt pretensioners, driver airbag, passenger
airbag, seat mounted side airbags, and the Safety Canopy. Based on the
type of accident (frontal impact, side impact or rollover) the restraints
control module will deploy the appropriate safety devices.
The restraints control module also monitors the readiness of the above
safety devices plus the crash and occupant sensors. The readiness of the
safety system is indicated by a warning indicator light in the instrument
cluster or by a backup tone if the warning light is not working. See the
Instrument Clusterchapter. Routine maintenance of the airbag is not
required.
A difficulty with the system is indicated by one or more of the following:
•The readiness light will either flash or stay lit.
•The readiness light will not illuminate immediately after the
ignition is turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem or light are repaired.
If any of these things happen, even intermittently, have the supplemental
restraint system serviced at an authorized dealer immediately. Unless
serviced, the system may not function properly in the event of a crash.
Supplementary Restraints System55
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

The safety belt pretensioners and the airbag supplemental restraint
system are designed to activate when the vehicle sustains longitudinal or
lateral deceleration sufficient to cause the restraints control module to
deploy a safety device or when a certain likelihood of a rollover event is
detected by the rollover sensor.
The fact that the safety belt pretensioners or airbags did not activate for
both front seat occupants in a crash does not mean that something is
wrong with the system. Rather, it means the restraints control module
determined the accident conditions (such as crash severity, belt usage)
were not appropriate to activate these safety devices.
•Front airbags are designed to activate only in frontal and near-frontal
crashes (not rollovers, side impacts or rear impacts) unless the crash
causes sufficient longitudinal deceleration.
•The safety belt pretensioners are designed to activate in frontal,
near-frontal and side crashes, and in rollovers.
•Side airbags are designed to inflate in certain side impact crashes.
Side airbags may activate in other types of crashes if the vehicle
experiences sufficient sideways motion or deformation.
•The Safety Canopy is designed to inflate in certain side impact crashes
or rollover events. The Safety Canopy may activate in other types of
crashes if the vehicle experiences sufficient sideways motion or
deformation, or a certain likelihood of rollover.
AIRBAG DISPOSAL
Contact your authorized dealer as soon as possible. Airbags MUST BE
disposed of by qualified personnel.
56Supplementary Restraints System
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

PRINCIPLE OF OPERATION
The remote control allows you to:
•remotely lock or unlock the vehicle doors
•unlock the doors without actively using a key or remote control
(intelligent access only)
•remotely open the power liftgate (if equipped)
•remotely start or stop the engine (if equipped)
•arm and disarm the anti-theft system
•activate the panic alarm.
GENERAL INFORMATION ON RADIO FREQUENCIES
This device complies with part 15 of the FCC Rules and with Industry
Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions: (1) This device may not cause harmful
interference, and (2) This device must accept any interference received,
including interference that may cause undesired operation.
Note:Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment. The termICbefore the radio certification number only
signifies that Industry Canada technical specifications were met.
The typical operating range for your transmitter is approximately 33 feet
(10 meters). Vehicles with the remote start feature will have a greater
range. A decrease in operating range could be caused by:
•weather conditions
•nearby radio towers
•structures around your vehicle
•other vehicles parked next to your vehicle.
The radio frequency used by your remote control can also be used by
other short-distance radio transmissions, for example amateur radios,
medical equipment, wireless headphones, remote controls and alarm
systems. If the frequencies are jammed, you will not be able to use your
remote control. You can lock and unlock the doors with the key.
Note:Make sure your vehicle is locked before leaving it unattended.
Note:If you are in range, the remote control will operate if you press
any button unintentionally.
Keys and Remote Control57
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Intelligent Access (If Equipped)
The system uses a radio frequency signal to communicate with your
vehicle and authorize your vehicle to unlock when one of the following
conditions is met:
•You touch the inside of the front exterior door handle.
•You press the luggage compartment button.
•You press a button on the transmitter.
If excessive radio frequency interference is present in the area or if the
transmitter battery is low, it may be necessary to mechanically unlock
your door. You can use the mechanical key blade in your intelligent
access key to open the driver door in this situation. Refer toRemote
Controlin this chapter for more information on the location and use of
the mechanical key blade.
REMOTE CONTROL
Integrated Keyhead Transmitters (IKTs) (If Equipped)
Your vehicle may be equipped with
two integrated keyhead transmitters.
Use the key blade to start your
vehicle and unlock or lock the
driver door from outside the vehicle.
The transmitter portion functions as
the remote control.
Note:Your vehicle’s keys came
with a security label that provides
important key cut information.
Keep the label in a safe place for
future reference.
58Keys and Remote Control
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Intelligent Access Key (If Equipped)
Type 1
Type 2
Your vehicle may be equipped with two intelligent access keys which
operate the power locks and the remote start system. The key must be
in the vehicle to activate the push button start system.
Mechanical Key Blade
The key also contains a removable mechanical key blade that can be
used to unlock the driver door.
Type 1
To release the mechanical key blade:
1. Press and hold the push buttons
on the edges of the transmitter to
release the cover. Carefully remove
the cover.
2. Remove the key blade.
1
1
2
Keys and Remote Control59
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)