Power steering FORD C MAX HYBRID 2013 2.G User Guide

STEERING
Electric Power Steering
WARNING:The electric power steering system has diagnostic
checks that continuously monitor the system to ensure proper
operation. When a system error is detected a steering message will
appear in the information display.
WARNING:The electric power steering system has diagnostic
checks that continuously monitor the system to ensure proper
operation of the electronic system. When an electronic error is
detected, a message will be displayed in the information display. If this
happens, stop the vehicle in a safe place, and turn off the engine. After
at least 10 seconds, reset the system by restarting the engine, and
watch the information display for a steering message. If a steering
message returns, or returns while driving, take the vehicle to your
dealer to have it checked.
WARNING:Obtain immediate service if a system error is
detected. You may not notice any difference in the feel of your
steering, but a serious condition may exist. Failure to do so may result
in loss of steering control.
Your vehicle is equipped with an electric power-assisted steering system.
There is no fluid reservoir to check or fill.
If your vehicle loses electrical power while you are driving (or if the
ignition is turned off), you can steer the vehicle manually, but it takes
more effort. Extreme continuous steering may increase the effort it
takes for you to steer. This occurs to prevent internal overheating and
permanent damage to your steering system. If this should occur, you
will neither lose the ability to steer the vehicle manually nor will it cause
permanent damage. Typical steering and driving maneuvers will allow the
system to cool and steering assist will return to normal.
When a steering system error is detected, steering messages may appear
in the information display.
238Driving Aids
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Fuse or relay
numberFuse amp
ratingProtected components
F14 20A** Rear wiper
F15 — Not used
F16 20A** Body control module 15 feed
F17 20A** Transmission oil pump
(C-MAX Energi)
F18 20A** Front wiper motor
F19 5A*
Anti-lock brake system / Electronic
stability program module
F20 15A* Horn
F21 5A* Stop light switch
F22 5A* Vacuum pump monitoring
F23 5A* Engine control module 15 /
Powertrain control module 15 /
Transmission oil pump 15
F24 5A* Relay coils
F25 10A* Motor electronic cooling pump
F26 5A* Electronic power assist steering
module 15
F27 5A* Mass air flow sensor
F28 15A* Powertrain control module
F29 10A* Electronic A/C compressor /
Positive temperature coefficient
heater
F30 10A* Engine control module,
Powertrain control module
F31 5A* Charge port light ring
(C-MAX Energi)
F32 20A* Vehicle power 2
F33 15A* Vehicle power 4
F34 10A* Injectors
F35 10A* Vehicle power 3
F36 20A* Vehicle power 1
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Fuse or relay
numberFuse amp
ratingProtected components
66 20A Driver door unlock supply, Double
lock
67 7.5A Cell phone passport (C-MAX Energi)
68 — Not used
69 5A Instrument cluster
70 20A Central lock and unlock supply
71 10A Heating control head (manual A/C),
Climate control module
72 7.5A Steering wheel module
73 5A Data link connector
74 15A Headlamp supply
75 15A Fog lamp supply
76 10A Reverse lamp supply
77 20A Windshield and rear washer supply
78 5A Ignition switch, Start button
79 15A Radio, Hazard light switch
80 20A Not used (spare)
81 5A Power sun shade
82 20A Windshield and rear washer relay
83 20A Central lock and unlock supply
84 20A Drive door unlock supply, Double lock
85 7.5A Electronic 15 feed
86 10A Restraints control module, Passenger
air bag deactivation indicator
87 — Not used
88 — Not used
89 — Not used
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If you drive in extremely hot climates:
•It may be necessary to have a Ford authorized dealer decrease the
coolant concentration to 40%.
•A coolant concentration of 40% will provide improved overheat
protection. Engine coolant concentrations below 40% will decrease the
corrosion/freeze protection characteristics of the engine coolant and
may cause engine damage.
Vehicles driven year-round in non-extreme climates should use
prediluted engine coolant for optimum cooling system and engine
protection.
What You Should Know About Fail-Safe Cooling
If the engine coolant supply is depleted, this feature allows the vehicle to
be driven temporarily before incremental component damage is incurred.
The fail-safe distance depends on ambient temperatures, vehicle load and
terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the engine coolant temperature gauge
will move to the red (hot) area and:
The coolant temperature warning light will illuminate.
The service engine soon indicator will illuminate.
If the engine reaches a preset over-temperature condition, the engine
will automatically switch to alternating cylinder operation. Each disabled
cylinder acts as an air pump and cools the engine.
When this occurs the vehicle will still operate. However:
•The engine power will be limited.
•The air conditioning system will be disabled.
Continued operation will increase the engine temperature and the engine
will completely shut down, causing steering and braking effort to increase.
Once the engine temperature cools, the engine can be restarted. Take
your vehicle to an authorized dealer as soon as possible to minimize
engine damage.
290Maintenance
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When Fail-Safe Mode is Activated
WARNING:Fail-safe mode is for use during emergencies only.
Operate the vehicle in fail-safe mode only as long as necessary to
bring the vehicle to rest in a safe location and seek immediate repairs.
When in fail-safe mode, the vehicle will have limited power, will not be
able to maintain high-speed operation, and may completely shut down
without warning, potentially losing engine power, power steering assist,
and power brake assist, which may increase the possibility of a crash
resulting in serious injury.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
You have limited engine power when in the fail-safe mode, so drive the
vehicle with caution. The vehicle will not be able to maintain high-speed
operation and the engine will run rough. Remember that the engine is
capable of completely shutting down automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely possible and turn off the engine.
2. Arrange for the vehicle to be taken to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish if low.
5. Restart the engine and take your vehicle to an authorized dealer.
Note:Driving the vehicle without repairing the engine problem increases
the chance of engine damage. Take your vehicle to an authorized dealer
as soon as possible.
AUTOMATIC TRANSMISSION FLUID CHECK
Note:Transmission fluid should be checked by an authorized dealer.
If required, fluid should be added by an authorized dealer.
The automatic transmission does not have a transmission fluid dipstick.
Refer to yourscheduled maintenance informationfor scheduled
intervals for fluid checks and changes. Your transmission does not
consume fluid. However, the fluid level should be checked if the
transmission is not working properly, (i.e., if the transmission slips
or shifts slowly) or if you notice some sign of fluid leakage.
Do not use supplemental transmission fluid additives, treatments or
cleaning agents. The use of these materials may affect transmission
operation and result in damage to internal transmission components.
Maintenance291
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BRAKE FLUID CHECK
Fluid levels between the MIN and MAX lines are within the normal
operating range; there is no need to add fluid. If the fluid levels are
outside of the normal operating range, the performance of the system
could be compromised; seek service from your authorized dealer
immediately.
POWER STEERING FLUID CHECK
Your vehicle is equipped with an electric power steering system. There is
no fluid reservoir to check or fill.
FUEL FILTER
Your vehicle is equipped with a lifetime fuel filter that is integrated with
the fuel tank. Regular maintenance or replacement is not needed.
WASHER FLUID CHECK
WARNING:If you operate your vehicle in temperatures below
40°F (5°C), use washer fluid with antifreeze protection. Failure
to use washer fluid with antifreeze protection in cold weather could
result in impaired windshield vision and increase the risk of injury or
accident.
Add fluid to fill the reservoir if the level is low. Only use a washer fluid
that meets Ford specifications. See the technical specifications chart in
theCapacities and Specificationschapter.
Note:The front and rear washer systems are supplied from the same
reservoir.
State or local regulations on volatile organic compounds may restrict
the use of methanol, a common windshield washer antifreeze additive.
Washer fluids containing non-methanol antifreeze agents should be used
only if they provide cold weather protection without damaging the
vehicle’s paint finish, wiper blades or washer system.
292Maintenance
2013 C-Max Full Hybrid(34h)
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Tire Replacement Requirements
WARNING:Only use replacement tires and wheels that are the
same size, load index, speed rating and type (such as P-metric
versus LT-metric or all-season versus all-terrain) as those originally
provided by Ford. The recommended tire and wheel size may be found on
either the Safety Compliance Certification Label (affixed to either the door
hinge pillar, door-latch post, or the door edge that meets the door-latch
post, next to the driver’s seating position), or the Tire Label which is
located on the B-Pillar or edge of the driver’s door. If this information is not
found on these labels, then you should contact your authorized dealer as
soon as possible. Use of any tire or wheel not recommended by Ford can
affect the safety and performance of your vehicle, which could result in an
increased risk of loss of vehicle control, vehicle rollover, personal injury and
death. Additionally the use of non-recommended tires and wheels could
cause steering, suspension, axle, transfer case or power transfer unit
failure. If you have questions regarding tire replacement, contact your
authorized dealer as soon as possible.
WARNING:To reduce the risk of serious injury, when mounting
replacement tires and wheels, you should not exceed the maximum
pressure indicated on the sidewall of the tire to set the beads without
additional precautions listed below. If the beads do not seat at the
maximum pressure indicated, re-lubricate and try again.
When inflating the tire for mounting pressures up to 20 psi (1.38 bar)
greater than the maximum pressure on the tire sidewall, the following
precautions must be taken to protect the person mounting the tire:
1. Make sure that you have the correct tire and wheel size.
2. Lubricate the tire bead and wheel bead seat area again.
3. Stand at a minimum of 12 feet (3.66 meters) away from the tire
wheel assembly.
4. Use both eye and ear protection.
For a mounting pressure more than 20 psi (1.38 bar) greater than the
maximum pressure, a Ford dealer or other tire service professional
should do the mounting.
Always inflate steel carcass tires with a remote air fill with the person
inflating standing at a minimum of 12 feet (3.66 meters) away from the
tire wheel assembly.
Your vehicle is equipped with tires designed to provide a safe ride and
handling capability.
Wheels and Tires333
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USING SNOW CHAINS
WARNING:Snow tires must be the same size, load index, speed
rating as those originally provided by Ford. Use of any tire or
wheel not recommended by Ford can affect the safety and performance
of your vehicle, which could result in an increased risk of loss of vehicle
control, vehicle rollover, personal injury and death. Additionally, the use
of non-recommended tires and wheels could cause steering, suspension,
axle, transfer case or power transfer unit failure.
The tires on your vehicle have all-weather treads to provide traction in rain
and snow. Snow chains have not been approved for use on your vehicle.
Consult your authorized dealer for information on other Ford Motor
Company approved methods of traction control.
TIRE PRESSURE MONITORING SYSTEM
WARNING:The tire pressure monitoring system is NOT a
substitute for manually checking tire pressure. The tire pressure
should be checked periodically (at least monthly) using a tire gauge.
SeeInflating Your Tiresin this chapter. Failure to properly maintain
your tire pressure could increase the risk of tire failure, loss of control,
vehicle rollover and personal injury.
Each tire, including the spare (if provided), should be checked
monthly when cold and inflated to the inflation pressure
recommended by the vehicle manufacturer on the vehicle
placard or tire inflation pressure label. (If your vehicle has tires of a
different size than the size indicated on the vehicle placard or tire
inflation pressure label, you should determine the proper tire inflation
pressure for those tires.)
As an added safety feature, your vehicle has been equipped with a tire
pressure monitoring system (TPMS) that illuminates a low tire pressure
telltale when one or more of your tires is significantly under-inflated.
Accordingly, when the low tire pressure telltale illuminates, you should stop
and check your tires as soon as possible, and inflate them to the proper
pressure. Driving on a significantly under-inflated tire causes the tire to
overheat and can lead to tire failure. Under-inflation also reduces fuel
efficiency and tire tread life, and may affect the vehicle’s handling and
stopping ability.
336Wheels and Tires
2013 C-Max Full Hybrid(34h)
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A. Air compressor (inside)
B. Diverter knob
C. On/Off button
D. Air pressure gauge
E. Sealant bottle/canister
F. Sealant filling clear tube
G. Sealant tube – tire valve
connector
H. Yellow cap tool
I. Air compressor hose
J. Air hose – tire valve connector
K. Accessory power plug
L. Casing/housing
General Information
WARNING:Failure to follow these guidelines could result in an
increased risk of loss of vehicle control, injury or death.
Note:Do not use the temporary mobility kit if a tire has become
severely damaged by driving the vehicle with a tire that has insufficient
air pressure. Only punctured areas located within the tire tread can be
sealed with the temporary mobility kit.
Do not attempt to repair punctures larger than
14inch (6 millimeters) or
damage to the tire’s sidewall. The tire may not completely seal.
Loss of air pressure may adversely affect tire performance. For this reason:
•Note:Do not drive the vehicle above 50 mph (80 km/h).
•Note:Do not drive further than 120 miles (200 kilometers). Drive
only to your closest authorized dealer or tire repair shop to have your
tire inspected.
•Drive carefully and avoid abrupt steering maneuvers.
•Periodically monitor tire inflation pressure in the affected tire; if the
tire is losing pressure, have the vehicle towed.
•Read the information in theTips for Use of the Temporary Mobility
Kitsection to make sure of safe operation of the temporary mobility
kit and your vehicle.
A
L
BCD
E
F
GHI
K
J
Wheels and Tires341
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In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist); however, if 911 Assist is triggered,
SYNC tries to contact emergency services. If a connected phone is
damaged or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a pre-recorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
SYNC®403
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