reset FORD C MAX HYBRID 2014 2.G Workshop Manual

Settings (Energi Only)
This screen allows you to set up the
charging convenience features.
MyFord Mobile
You can also set up the charging
convenience features using MyFord Mobile
over the internet or smartphone
application. For more information on
MyFord Mobile, and to set up your MyFord
Mobile account, visit
www.myfordmobile.com.
Privacy Notice and GPS Mapping with
MyFord Mobile in the US and Canada
MyFord Mobile allows for GPS mapping
when you register your vehicle to a MyFord
Mobile account. To remove your vehicle
from the account, thereby removing GPS
mapping ability, you can perform a Master
Reset in your vehicle. See Settings (page
330).
Prior to transferring ownership of your
vehicle, owners may choose to execute a
Master Reset or Factory Reset (completed
via the MyFord Mobile website). Either
method will remove your vehicle from all
MyFord Mobile accounts.
We recommend you perform a Master
Reset upon taking possession of your
vehicle to remove it from any existing
MyFord Mobile accounts. The new owner
can activate a MyFord Mobile account by
going to www.myfordmobile.com and
following the registration process. Convenience Features
To improve the charging experience, your
vehicle has the following convenience
features:
•
Value Charge:
Your vehicle schedules
its charging time for when the utility
rates are lowest. Contact your utility
company to see what rates are
available.
• Charge Now:
Your vehicle starts
charging immediately after you
connect the charging plug.
• GO Time: Setting GO Times allows you
to control charging schedules and
cabin conditioning settings so your
vehicle is ready to drive when you are.
By setting a GO Time, your vehicle can
use your value charge settings to
minimize your electricity costs but still
prioritize getting a full charge before
your GO Time. A calendar view allows
you to program two GO Times per day
for each day of the week.
Note: Remember, you must plug in your
vehicle for My GO Time to work.
• Cabin Conditioning:
Get the most
miles out of every charge by
conditioning your vehicle while it is
plugged in. Set the cabin temperature
when you set your GO Time in order to
use energy from your home (or
charging station) instead of from your
vehicle ’s battery.
365
C-MAX (CCG) MyFord Touch
™
(If Equipped)

My GO Time summary displays the next GO Time and cabin temperature
setting.
A
Estimated charge time limits displays the estimated minimum and maximum
times to fully charge the high-voltage battery and the battery ’s present state
of charge as a percentage of total capacity.
B
Charge profile and mode displays the charging profile and charging mode for
the vehicle's present location.
C
Charging status and actual times displays charging status with the charging
start time, end time, and duration.
D
My GO Time Summary
GO Time
This is the time and date of your next set
drive time. Your vehicle automatically
schedules charging and cabin conditioning
to finish by this time.
Temperature
This is the chosen cabin conditioning
setting for this GO Time. Skip
This cancels the cabin conditioning for the
present GO Time. Once you touch Skip, the
GO Time and Temperature grey out, and
the LED illuminates on the Skip button.
Touch the button again to turn on the
cabin conditioning. This feature allows you
to ignore the present GO Time without
having to delete it or having to turn off the
entire schedule (see
GO Time Schedule
later in this section). After the present GO
Time passes, the Skip feature resets.
Edit
This accesses your GO Time Schedule (see
GO Time Schedule
later in this section).
366
C-MAX (CCG) MyFord Touch
™
(If Equipped)BA
CDE161966

When ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED appears in the
information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles
(800 kilometers) of the
ENGINE OIL
CHANGE DUE or OIL CHANGE
REQUIRED message appearing. Make
sure you reset the oil monitoring system
after each oil change.
If your information display resets
prematurely, becomes inoperative or the
vehicle battery becomes discharged or
disconnected, the oil monitoring system
resets to 100% oil life. You should change
your engine oil one year or 10000 miles
(16000 kilometers) from the previous oil
change. Never exceed one year or 10000
miles (16000 kilometers) between oil
change intervals.
C-MAX Energi Plug-in Hybrid
Your vehicle is equipped with the
Intelligent Oil-Life Monitor system, which
displays a message in the information
display at the proper oil change interval.
This interval may be up to two years or
20000 miles (32000 kilometers).
When ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED
appears in the
information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles
(800 kilometers) of the
ENGINE OIL
CHANGE DUE or OIL CHANGE
REQUIRED message appearing. Make
sure you reset the Intelligent Oil-Life
Monitor after each oil change.
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or 5000 miles (8000
kilometers) from your last oil change.
Never exceed two years or 20000 miles
(32000 kilometers) between oil change
intervals. All Vehicles
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information.
418
C-MAX (CCG) Scheduled Maintenance

Normal Maintenance Intervals
C-MAX Full Hybrid
Normal scheduled maintenance
1, 2
Change engine oil and filter. 3
Every 12 months or 10000
miles (16000 km). The oil
monitoring system displays
a message in the informa-
tion display. Rotate tires, inspect tire wear and measure tread depth.
Inspect automatic transmission fluid level. Consult dealer
for requirements.
Inspect brake pads, shoes, rotors, drums, brake linings,
hoses and parking brake.
Inspect engine cooling system and motor/electronics
cooling system strength and hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-
rod ends.
Inspect wheels and related components for abnormal
noise, wear, looseness or drag.
1 Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
2 Perform multi-point inspection (recommended).
3 Reset the oil monitoring system after engine oil and filter changes. See Engine Oil
Check (page 212). Other maintenance items
*
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant and motor/electronics coolant. **
At 100000 miles (160000
km)
422
C-MAX (CCG) Scheduled Maintenance

Other maintenance items
*
Replace spark plugs.
Every 100000 miles
(160000 km)
Change automatic transmission fluid.
Every 150000 miles
(240000 km)
* Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
** Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
C-MAX Energi Plug-in Hybrid At every oil change interval as indicated by the information display.
1, 2
Change engine oil and filter. 3
Inspect automatic transmission fluid level. Consult dealer for requirements.
Inspect brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect engine cooling system and motor/electronics cooling system strength and
hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-rod ends.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed two years or 20000 miles (32000 kilometers) between service intervals.
2 Perform multi-point inspection (recommended).
3 Reset the Intelligent Oil-Life Monitor system after engine oil and filter changes. See
Engine Oil Check (page 212).
423
C-MAX (CCG) Scheduled Maintenance

Other maintenance items
1
Rotate tires, inspect tire wear and measure tread depth.
Every 10000 miles (16000
km) Inspect engine oil filter for corrosion. 2
Perform multi-point inspection (recommended).
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant and motor/electronics coolant. 3
At 100000 miles (160000
km)
Replace spark plugs.
Every 100000 miles
(160000 km)
Change automatic transmission fluid.
Every 150000 miles
(240000 km)
1 Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
2 Inspect the engine oil filter for corrosion every one year or 10000 miles (16000
kilometers). If corrosion is present, change the filter then top-off the engine oil, if required.
Do not reset the Intelligent Oil-Life Monitor.
3 Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician.
424
C-MAX (CCG) Scheduled Maintenance

Perform the services shown in the
following tables when specified or within
3000 miles (4800 kilometers) of the OIL
CHANGE REQUIRED message appearing
in the information display.
• Example 1
: The OIL CHANGE
REQUIRED message comes on at
28751 miles (46270 kilometers).
Perform the 30000-mile (48000
kilometer) automatic transmission
fluid replacement. •
Example 2
: The OIL CHANGE
REQUIRED message has not come
on, but the odometer reads 30000
miles (48000 kilometers) (for
example, the Intelligent Oil-Life
Monitor was reset at 25000 miles
[40000 kilometers]). Perform the
engine air filter replacement. Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
C-MAX full hybrid:
Change engine oil and filter every 12
months or 10000 miles (16000 km). The oil monitoring
system displays a message in the information display.
Perform services listed in the Normal Scheduled Mainten-
ance chart.
As required
C-MAX Energi plug-in hybrid:
Change engine oil and
filter as indicated by information display and perform
services listed in the Normal Scheduled Maintenance
chart. *
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Replace spark plugs.
Every 60000 miles (96000
km)
* C-MAX Energi Plug-in Hybrid only: Reset the Intelligent Oil-Life Monitor after engine
oil and filter changes. See
Engine Oil Check (page 212). Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure tread
depth.
425
C-MAX (CCG) Scheduled Maintenance

Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Change engine oil and filter. *
Every 5000 miles (8000
km) or six months
Perform multi-point inspection.
* C-MAX Energi Plug-in Hybrid only: Reset the Intelligent Oil-Life Monitor after engine
oil and filter changes. See Engine Oil Check (page 212).
Exceptions
There are some exceptions your Normal
Scheduled Maintenance:
California fuel filter replacement: If you
register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service. Hot climate oil change intervals
:
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 5000 miles (8000
kilometers).
If the available API SM or SN oils are not
available, then the oil change interval is
3000 miles (4800 kilometers).
Engine air filter and cabin air filter
replacement
: The life of the engine air
filter and cabin air filter is dependent on
exposure to dusty and dirty conditions.
Vehicles operated in these conditions
require frequent inspection and
replacement of the engine air filter and
cabin air filter.
426
C-MAX (CCG) Scheduled Maintenance

DRL
See: Daytime Running Lamps......................... 73
E
Economical Driving......................................184
Electric Vehicle Information....................364 Power....................................................................... 371
Settings (Energi Only)..................................... 365
Emission Control System..........................143 On-Board Diagnostics (OBD-II)................... 144
Readiness for Inspection/Maintenance (I/M) Testing................................................... 144
End User License Agreement.................399 SYNC® End User License Agreement
(EULA).............................................................. 399
Engine Block Heater.....................................127 Using the Engine Block Heater...................... 128
Engine Coolant Check.................................213 Adding Coolant.................................................... 214
Adding Engine Coolant..................................... 215
Adding Inverter System Controller Coolant.............................................................. 215
Checking the Engine Coolant......................... 213
Checking the Inverter System Controller Coolant.............................................................. 213
Engine Coolant and Inverter System Controller Coolant......................................... 213
Recycled Engine Coolant................................. 215
Severe Climates.................................................. 215
What You Should Know About Fail-Safe Cooling............................................................... 216
Engine Immobilizer See: Passive Anti-Theft System..................... 63
Engine Oil Check...........................................212 Adding Engine Oil................................................ 212
Resetting the Oil Life Monitoring System............................................................... 212
Engine Oil Dipstick........................................212
Engine Specifications................................265 Entertainment...............................................341
A/V Inputs............................................................. 357
AM/FM Radio...................................................... 343
Bluetooth Audio.................................................. 357
Browsing Device Content................................ 341
CD........................................................................\
.... 352
SD Card Slot and USB Port............................ 353
SIRIUS® Satellite Radio (If Activated)........................................................ 348
Supported Media Players, Formats and Metadata Information................................ 356
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors.................................................77
Fold-Away Exterior Mirrors............................... 78
Heated Exterior Mirrors...................................... 78
Integrated Blind Spot Mirrors........................... 78
Power Exterior Mirrors......................................... 77
Signal Indicator Mirrors...................................... 78
F
Fastening the Safety Belts..........................27 Restraint of Pregnant Women......................... 27
Safety Belt Extension Assembly.................... 29
Safety Belt Locking Modes............................... 28
Flat Tire Inflation See: Temporary Mobility Kit.......................... 239
Floor Mats
.......................................................186
Fog Lamps - Front See: Front Fog Lamps......................................... 73
Ford Credit
..........................................................11
(U.S. Only)................................................................. 11
Ford Extended Service Plan (ESP)........414 SERVICE PLANS (CANADA ONLY).............416
SERVICE PLANS (U.S. Only).......................... 414
Front Fog Lamps.............................................73
Front Passenger Sensing System............36
Fuel and Refueling.......................................135
Fuel Consumption........................................142 Calculating Fuel Economy.............................. 142
Filling the Tank..................................................... 142
Fuel Filter
..........................................................217
437
C-MAX (CCG) Index