key FORD C MAX HYBRID 2016 2.G Quick Reference Guide
Page 3 of 10
5
4
SILENT KEY START
When you switch the ignition on, your engine may 
not sound like it started because your hybrid-electric 
vehicle includes silent key start. This fuel-saving 
feature allows your vehicle to be ready to drive 
without requiring your gas engine to run. Instead of 
listening for a traditional gasoline-powered engine 
sound, look for the ‘ready to drive’ indicator light 
 
in your information display. When this light comes on, 
your vehicle started successfully and is ready to drive.
SMART POWER-SPLIT ARCHITECTURE
City Driving: In stop and go driving and at low speeds, the electric 
motor provides the necessary power. The gas engine kicks in only 
to recharge the battery or when you need more power.
Accelerating: Step on the accelerator pedal and get all the 
responsiveness of a traditional gasoline engine.
Cruising or Highway Driving: Due to greater power demands  
at highway speeds, your vehicle uses the gasoline engine  
more frequently than when driving at city traffic speeds.  
This is normal. 
Braking: For added efficiency, the energy normally created by 
friction during braking recycles to the battery.
Stopped: To save energy, the gasoline engine shuts off  
and the electric motor stops drawing current.
ECO SELECT
This feature saves vehicle energy by slowing down acceleration 
compared to standard cruise control. For example, your vehicle 
may temporarily lose speed when going uphill. You can switch this 
feature on and off through the Driver Assist section of the Settings 
menu in the information display. To activate ECO Select , press the 
 button and a graphic shows on your information display.
See the Cruise Control chapter in your Owner’s Manual for  
more information.
hybrid featuresquick tips
SMARTGAUGE® WITH ECOGUIDE
Delivers specific information about various systems on your vehicle using menus that build on previous data. Use your left-hand, 5-way 
steering controls to scroll through your menu choices:
Vehicle Range: Estimates the distance your vehicle can travel on 
the fuel remaining in the tank. Changes in your driving pattern may 
cause the value to vary.
Engage: Adds gas and electric power-split information.
Empower: Adds an engine on and off threshold to the power 
demand gauge from Enlighten. See how much power you request 
based on how far you press the accelerator pedal.  MyView: Lets you customize your menu options, allowing you  
to select key information and combine it into one screen. 
EcoGuide: Displays leaf graphics within the right-hand cluster, 
showing you when you’re driving efficiently. More leaves equal 
better driving habits! 
The Brake Coach appears in the display after the vehicle has come to a stop, and coaches you to 
maximize the amount of energy that can be returned through the regenerative braking system.  
Page 7 of 10
13
12
  CLIMATE
Access climate control features, including 
the temperature, airflow direction, fan 
speed and other climate features for you 
and your front passenger.
Set Your Temperature
  »    Touch the Climate icon on  
the touchscreen.
  »    Use voice commands to change your 
settings, like “Climate set temperature 
to 72 degrees” and SYNC 3 makes  
that adjustment.
  »    You can also use the 
 or  buttons 
on the touchscreen.
  AUDIO
No matter how you store your music, SYNC 
makes it yours to enjoy when you’re behind 
the wheel. Just press the audio icon on the 
touchscreen. From here, you can easily go 
between AM, FM, SiriusXM and other  
media sources.
Set Your Radio Presets
  »    Tune to the station and then press 
and hold one of the memory preset 
buttons. The audio mutes briefly while 
the system saves the station, and then 
the audio returns.
  »    Two preset banks are available for 
AM and three banks for FM. To access 
additional presets, tap the preset 
button. The indicator on the preset 
button shows which bank of presets 
you are currently viewing.
  APPS
Stream Apps
The system supports the use of certain 
audio apps such as Pandora
® or 
iHeartRadio® through a USB or  
Bluetooth-enabled devices.
Each app gives you different on-screen 
options depending on the app’s content.
For more information, refer to your SYNC 
Supplement, or see the Commonly Used 
Voice Commands page of this guide for the 
website address and phone numbers.
GET IN TOUCH USING YOUR TOUCHSCREEN
Use the feature bar at the bottom of the touchscreen to access the many features of SYNC 3*.SYNC
®
 3* continued
  PHONE
After pairing your phone, you can access 
more phone-dependent features:
  »   Recent call lists.
  »    Contacts: Sort alphabetically and 
choose a specific letter to begin 
viewing your entries.
  »    Phone settings: Pair another phone 
and set ring tones and alerts.
  »  Text messages.
  »    Do not disturb: Send all calls to your 
voicemail, and all ring tones and alerts 
set to silent mode.
 NOTE    Use the voice commands to make 
calls. Say “Call James at home” or “Dial 
555-1212”. You can use the touchscreen 
to place calls as well. Refer to your SYNC 
Supplement for complete details.
  NAVIGATION*
Press the navigation* icon and then select 
one of two ways to find your destination:
  »    Destination mode lets you key in a 
specific address or use a variety of 
search methods to locate where you 
want to go.
  »    Map mode shows advanced viewing of 
2-D city maps, 3-D landmarks and 3-D 
city models (when available).
Set a Destination
Press Destination on your touchscreen and 
then press Search . Enter a street address, 
intersection, city or a point of interest (POI).
You can also use voice commands. Say 
“Find a point of interest” and then select a 
category, such as Hotels  or Restaurants.After you choose your destination, press 
Start Route. The system uses a variety of  
screens and visible prompts to guide you to 
your destination.
The navigation map shows your estimated 
time of arrival, remaining travel time and 
the distance to your destination.
Navigation Menu
While you are on your route, you can change 
your touchscreen view: Touch Menu on 
the bottom of the screen, and then select 
Screen View to choose from any of  
the following:
 
»    Full Map.
  »    Highway Exit Info displays on the right 
side of the touchscreen. View POI 
icons (restaurants, ATMs, etc.) as they 
pertain to each exit. You can select a 
POI as a waypoint, if you wish.
  »    Turn List shows all of the available 
turns on your current route.
  »    Traffic List displays SiriusXM Traffic 
and Travel Link* information.
*if equipped
*if equipped 
Page 8 of 10
15
14
HANDS-FREE POWER LIFTGATE*
To open your liftgate hands-free while you are at the liftgate:  
Move your foot under and away from the rear bumper, using a 
single kicking motion. Do not move your foot sideways or the 
sensors may not detect the motion. The liftgate then power  
opens or closes. 
 NOTE   Your intelligent access transmitter must be within  
3 feet (1 meter) behind the liftgate for the “hands-free” open 
feature to work. The liftgate does not power open or close under 
specific conditions. Refer to the Locks chapter in your Owner’s 
Manual for more information. 
SET AND CHANGE  
THE LIFTGATE OPEN HEIGHT
*
  1.    Open the liftgate and then press the control 
button on the liftgate when it reaches your desired height.
  2.    Press and hold the control button until you hear a tone, 
indicating that the programming is complete. The next time 
you open your liftgate, it opens to the newly set height. 
  3.    To change the height again, repeat the above steps. 
MANUAL LIFTGATE
To open the liftgate manually from outside of your vehicle, press 
the exterior liftgate release button on top of the liftgate pull-cup 
handle to unlatch the liftgate, and then pull on the outside handle.
You can also use the transmitter to unlock your liftgate.  
Press 
 twice within three seconds.
Use the molded handle inside the liftgate to help with closing. 
POWER LIFTGATE*
You can open the power liftgate from the instrument panel  
by pressing  or  on your transmitter twice within  
three seconds.
When the vehicle is running, the liftgate operates only with the 
transmission in park (P). One warning tone sounds as the liftgate 
begins to power close. 
Three short tones indicate a 
problem with the open or close 
request, caused when:
 »    The ignition is on and the 
transmission is not in park (P).
  »    The battery voltage is below the 
minimum operating voltage.
  »    The vehicle speed is at or above 
3 mph (5 km/h).
convenience
*if equipped
function
INTELLIGENT ACCESS*
 NOTE    Your intelligent access transmitter 
must be within 3 feet (1 meter) of the vehicle for 
intelligent access to function properly.
At the front doors: Pull a front exterior door 
handle to unlock and open the door. Press 
and hold the raised sensor on the door handle 
to lock your vehicle. The intelligent access 
transmitter also contains a mechanical key 
blade to unlock the driver door, if necessary. 
To unlock and open the 
liftgate: Press the button  
on the top of the liftgate 
pull-cup handle. See the 
Locks chapter in your 
Owner’s Manual for  
more information.
REMOTE START*
To Remote Start Your Vehicle
 1.  Press the lock button to lock all the doors.
 2.   Press the remote start button 
 twice. The exterior lamps flash twice. 
 NOTE    With an integrated keyhead transmitter, you must switch the ignition on 
before driving your vehicle. With an intelligent access transmitter, you must press the 
START STOP button on the instrument panel once while applying the brake pedal 
before driving your vehicle. For complete information, refer to the Keys and Remote 
Controls chapter in your Owner’s Manual. 
MYKEY®
MyKey allows you to program certain driving restrictions in order to promote good 
driving habits. You can program things like: speed restrictions, limited volume levels 
and safety belt reminders. For complete information, refer to the MyKey chapter in 
your Owner’s Manual.
110-VOLT AC POWER POINT*
The power point is on the rear of the center console. You can 
use it to power your smaller electrical devices that do not 
exceed 150 watts. This feature is available to use when you 
switch on your ignition and the battery voltage is above 11 volts. 
When the indicator light is on, the power point is working and 
ready to use. 
CARGO STORAGE
Two under-floor storage compartments, located behind the 
front seats, allow you to store smaller items discreetly. With 
the lids secured, your items stay in place while you drive.
*if equipped