maintenance FORD EXPLORER 2011 5.G MyFord Touch Supplement Manual

Page 47 of 89

The following steps are required for the 911 Assist™ feature to perform
properly:
•SYNCis on and functioning properly at the time of the incident and
throughout feature activation and use.
•SYNC911 Assist™ feature is set to ON prior to the incident.
•ABluetoothenabled and compatible cellular phone is paired and
connected to SYNC.
•A connectedBluetoothenabled cellular phone that has the ability to
make an outgoing call at the time of the incident.
•A connectedBluetoothenabled cellular phone that has adequate
network coverage, battery power and signal strength.
•The vehicle is located in the U.S. or Canada or in a territory in which
911 is the emergency number.
WARNING:Unless 911 Assist™ is previously configured to ON
prior to a crash, 911 Assist™ will not dial for help during an
emergency, which could delay response time, increasing the risk of
serious injury or death after a crash.
The 911 Assist™ feature is initially set to OFF.
To access the setting:
1. Press
> SYNC Apps. > 911 Assist.
2. Select ON.
You can also access 911 Assist by:
•Pressing Menu > Settings> Phone > 911 Assist or
•Pressing Menu > Help > 911 Assist.
For more information, please visit www.SyncMyRide.com.
Note: Before enabling (setting to ON), review the 911 Assist™
Privacy Notice.
VEHICLE HEALTH REPORT (IF EQUIPPED, U.S. ONLY)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
SYNCServices and Apps
46SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
Supplement, 1st Printing
USA(fus)

Page 48 of 89

Note: Your Vehicle Health Report feature requires activation
prior to use. Visit www.SyncMyRide.com to register.There is no fee
or subscription associated with Vehicle Health Report, but youmust
register to use this feature.
Note:In order to allow a break-in period for your vehicle, you will not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 100 miles.
SYNCallows you to check your vehicle’s overall ‘health’ in the form of
diagnostic report card. The vehicle health report contains valuable
information such as:
•Vehicle Diagnostic Information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Unserviced items from a prior vehicle inspection by your authorized
dealer
VEHICLE HEALTH REPORT PRIVACY NOTICE: When you run a
Vehicle Health Report, Ford Motor Company may collect your cell
phone number (to process your report request) and diagnostic
information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect additional vehicle
information. Ford may use the vehicle information it collects for
any purpose. If you do not want to disclose your cell phone
number or vehicle information, do not run the feature or set up
your Vehicle Health Report profile at www.SyncMyRide.com. Refer
to www.SyncMyRide.com — Vehicle Health Report Terms and
Conditions, and Privacy Statement — for more information.
You can initiate a Vehicle Health Report in the vehicle at any time and
view the complete report with all information listed above on
SyncMyRide.com. You can also choose for SYNCto automatically
remind you to run reports at specific mileage intervals. After you’ve
registered for the Vehicle Health Report service and established your
preferences at www.SyncMyRide.com, you can then request a Vehicle
Health Report (in your vehicle) and return to your account at
www.SyncMyRide.com to view your report. Cell phone airtime usage may
apply when reporting.
To access and run a report:
1. Press Menu > Vehicle > Vehicle Health Report OR press
> SYNC
Apps > Vehicle Health Report.
2. Or, press
on the steering wheel controls, and when prompted, say
“Vehicle Health Report”.
SYNCServices and Apps
47SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
Supplement, 1st Printing
USA(fus)