phone FORD EXPLORER 2011 5.G User Guide

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If your vehicle must be serviced while you are traveling or living in the
Middle East, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford Middle East
Customer Relationship Center
P.O. Box 21470
Dubai, United Arab Emirates
Telephone: +971 4 3326084
Toll-Free Number for the Kingdom of Saudi Arabia: 800 89717409
Local Telephone Number for Kuwait: 24810575
FAX: +971 4 3327299
Email: menacac@ford.com
www.me.ford.com
If you buy your vehicle in North America and then relocate to any of the
above locations, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations & Global
Growth Initiatives by emailing expcac@ford.com.
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
Customers in the U.S. should call 1-800-392-3673.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
Obtaining a French Owner’s Guide
French Owner’s Guides can be obtained from your authorized dealer or
by contacting Helm, Incorporated using the contact information listed
previously in this section.
Customer Assistance
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LEATHER SEATS FOR THE KING RANCHEDITION ONLY
(IF EQUIPPED)
Your vehicle is equipped with seating covered in premium, top-grain
leather which is extremely durable, but still requires special care and
maintenance in order to ensure longevity and comfort.
Regular cleaning and conditioning will maintain the appearance of the
leather.
Cleaning
For dirt, use a vacuum cleaner then use a clean, damp cloth or soft brush.
For routine cleaning, wipe the surface with a soft, damp cloth. For more
thorough cleaning, wipe the surface with a mild soap and water solution.
•Clean spills as quickly as possible.
•Test any cleaner or stain remover on an inconspicuous part of the
leather as cleaners may darken the leather.
•Do not spill coffee, ketchup, mustard, orange juice or oil-based
products on the leather as they may permanently stain the leather.
•Do not use household cleaning products, alcohol solutions, solvents or
cleaners intended for rubber, vinyl or plastics.
Scratches
Natural Markings - Because the leather in the seat comes from genuine
steer hides, there will be evidence of naturally occurring markings, such
as small scars. These markings give character to the seating covers and
should be considered as proof of a genuine leather product.
In order to lessen the appearance of certain scratches and other wear
marks, apply conditioner on the affected area following the same
instructions as in theConditioningsection.
Conditioning
Bottles of King RanchLeather Conditioner are available at the King
RanchSaddle Shop. Visit the website atwww.krsaddleshop.com,or
telephone (in the United States) 1–800–282–KING (5464). If you are
unable to obtain King RanchLeather Conditioner, use another premium
leather conditioner.
•Clean the surfaces using the steps outlined in theCleaningsection.
•Ensure the leather is dry then apply a nickel-sized amount of
conditioner to a clean, dry cloth.
•Rub the conditioner into leather until it disappears. Allow the
conditioner to dry and repeat the process for the entire interior. If a
film appears, wipe off film with a dry, clean cloth.
Cleaning
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Peace of mind
•Keyless entry keypad•Vehicle security systems
•Vehicle tracking and recovery*•Wheel locks
•Windshield wiper shaker*•Remote start
•Cargo shade•Cargo area protector
•Bumper and hitch mounted parking sensors*
•Locking gas plug for capless fuel system
*Ford Licensed Accessories (FLA) are warranted by the accessory
manufacturer’s warranty. Ford Licensed Accessories are fully designed
and developed by the accessory manufacturer and have not been
designed or tested to Ford Motor Company engineering requirements.
Contact your Ford dealer for details regarding the manufacturer’s limited
warranty and/or a copy of the FLA product limited warranty offered by
the accessory manufacturer.
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.

The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service technician.
•Mobile communications systems may harm the operation of your vehicle,
particularly if they are not properly designed for automotive use.
•To avoid interference with other vehicle functions, such as anti-lock
braking systems, amateur radio users who install radios and antennas
onto their vehicle should not locate the Amateur Radio Antennas in
the area of the driver’s side hood.
•Electrical or electronic accessories or components that are added to
the vehicle by the authorized dealer or the owner may adversely affect
battery performance and durability and may also adversely affect the
performance of other electrical systems in the vehicle.
Accessories
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A
Accessory delay ..........................99
Active Park Assist .....................303
Adaptive Cruise Control ...........105
AdvanceTrac ..............................277
Airbag supplemental restraint
system ........................197, 206, 208
and child safety seats ............199
description ..............197, 206, 208
disposal ....................................211
driver airbag ............199, 206, 209
indicator light .................205, 210
operation .................199, 206, 209
passenger airbag .....199, 206, 209
side airbag ...............................206
Air cleaner filter .......406–407, 410
Air conditioning ..............63, 66, 68
manual heating and air
conditioning system .................63
All Wheel Drive (AWD),
driving off road .........................316
Ambulance packages ....................7
Antifreeze
(see Engine coolant) ................385
Anti-lock brake system
(see Brakes) ......................274–275
Anti-theft system ..............154, 158
arming the system ..........154, 158
disarming a triggered
system .....................................158
Automatic transmission
driving an automatic
overdrive .................................288
fluid, adding ............................404
fluid, checking ........................404
fluid, refill capacities ..............411
fluid, specification ..................411Selectshift (SST) ....................291
Auxiliary input jack (Line in) ....60
Auxiliary power point .................96
Axle
lubricant specifications ..........411
refill capacities ........................411
B
Battery .......................................382
acid, treating emergencies .....382
jumping a disabled battery ....354
maintenance-free ....................382
replacement, specifications ...410
servicing ..................................382
Belt-Minder.............................193
Blind Spot Information
System .......................................310
Blind spot mirror ......................309
Booster seats .............................228
Brakes ........................................274
anti-lock ...........................274–275
anti-lock brake system (ABS)
warning light ...........................275
fluid, checking and adding ....404
fluid, refill capacities ..............411
fluid, specifications .................411
lubricant specifications ..........411
parking ....................................276
shift interlock ..........................287
C
Capacities for refilling fluids ....411
Car2UHome Automation
System .......................................116
Cargo net ...................................122
Cell phone use ............................10
Index
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