ignition FORD EXPLORER 2023 Owners Manual

Troubleshooting Tips
ActionCauseMessage
No action required. Thismessage should disappearshortly.
Radio requires more than twoseconds to produce audio forthe selected channel.
Acquiring Signal
If this message does not clearshortly, or with an ignition keycycle, your receiver may havea fault. See an authorizeddealer for service.
There is an internal module orsystem failure present.Satellite antenna fault
SIRIUS system failure
Tune to another channel orchoose another preset.The channel is no longer avail-able.Invalid Channel
Contact SiriusXM at 1-888-539-7474 to subscribe to thechannel, or tune to anotherchannel.
Your subscription does notinclude this channel.Unsubscribed Channel
The signal is blocked. Whenyou move into an open area,the signal should return.
The signal is lost from the Siri-usXM satellite or SiriusXMtower to your vehicle antenna.
Satellite acquiringsignal…
No action required. Theprocess may take up to threeminutes.
Update of channel program-ming in progress.Updating…
Contact SiriusXM at 1-888-539-7474 to resolve subscrip-tion issues.
Your satellite service is nolonger available.Questions? Call 1-888-539-7474
Use the channel guide or theSirius XM Settings tile to turnoff the Lock or Skip function onthat station.
All the channels in the selectedcategory are either skipped orlocked.
None found. Checkchannel guide.
No action required.SiriusXM has updated thechannels available for yourvehicle.
SIRIUS Subscriptionupdated
HD Radio™ Information (IfAvailable)
To activate HD radio, please see the RadioSettings in the Settings Chapter. SeeSettings (page 458).
Note:HD Radio broadcasts are notavailable in all markets.
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Phone
Possible Cause and ResolutionSymptom
During a call, I can hearexcessive background noise.–Incorrect cell phone settings.
•Check and adjust the audio settings on your cellphone. Refer to your cell phone's user manual.
During a call, I can hear theother person but theycannot hear me.
–Cell phone malfunction.
•Switch your cell phone on and off, and vehicleBluetooth® on and off and try again.
–Cell phone microphone muted.
•Unmute your cell phone microphone.
–Privacy mode is enabled.
•Switch off privacy mode.
During a call, I cannot hearthe other person and theycannot hear me.
–System restart required.
•Switch the ignition off and open the door. Closethe door and lock the vehicle. Wait until thetouchscreen is off and any illuminated USB portsare not illuminated. Unlock the vehicle, switch theignition on and try again.
I cannot download a phone-book.–Incompatible cell phone.
•Check the compatibility of your cell phone on ourwebsite.
–Incorrect cell phone settings.
•Allow the system to retrieve contacts from yourcell phone. Refer to your cell phone's user manual.
–Incorrect system settings.
•Switch automatic phonebook download on. SeeSettings (page 458).
–Cell phone malfunction.
•Switch your cell phone off and on to reset it andtry again.
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Possible Cause and ResolutionSymptom
I cannot see SYNC when Isearch for Wi-Fi networks onmy cell phone or otherdevice.
–System limitation.
•SYNC does not provide a Wi-Fi hotspot at this time.
–Weak network signal
•Move your vehicle closer to the Wi-Fi hotspot or toa place where the network signal is not obstructed.
–Wi-Fi hotspot in high demand or has a slow Internetconnection.
•Use a more reliable Wi-Fi hotspot.
Software downloads taketoo long.
–No software update available.
–Wi-Fi network requires a subscription or acceptanceof terms and conditions.
•Test the connection using another device. If thenetwork requires a subscription or acceptance ofterms and conditions, contact the network serviceprovider.
The system seems toconnect to a Wi-Fi networkand the signal strength isexcellent but the softwaredoes not update.
Personal Profiles (If Equipped)
Possible Cause and ResolutionSymptom
You might not have set up Personal Profiles.
I cannot create a profile.
You might have entered an invalid profile.
You might not have selected a memory button whenprompted.
You might not have the ignition on or in park (P), or youshifted out park (P) when creating a profile.
Personal Profiles has been switched off.
You might not have selected the lock button on the remotecontrol.
I cannot link a remotecontrol.The remote control selected was already associated withanother profile and the system declined to overwrite.
The system performed a profile recall when linking aremote control.
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Possible Cause and ResolutionSymptom
You might not have the ignition on or in park (P), or youshifted out park (P) when creating a profile.
You might be using the old linking method.
Personal Profiles does not support your unsaved settings.
My personalized settings donot save.A different personal profile is active.
Another user changed the settings for the wrong personalprofile.
You might not have created a personal profile.
My profile will not recall.
Personal Profiles is turned off.
The profile you requested is already active.
You might not have linked the memory button you areusing to a profile.
You might not have linked the remote control you are usingto a profile.
You might be using the wrong remote control.
You might be pressing a button other than the unlock orremote start on a linked remote control.
You might have deleted the personal profile.
Personal Profiles is turned off.My preset positions recall,but my profile does not.
The vehicle is in motion.My profile recalls but mypreset positions do not.The preset positions are the same as the guest or previ-ously active profile.
Unlink and relink your remote control in the PersonalProfiles menu. You may need to see your authorized dealer.I lost a remote control.
You might have erased and reprogrammed the remotecontrols. This could happen if you let a dealership add anew remote control to replace a lost one.I lost all profiles.
Someone performed a master reset.
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the State's stringent anti-smog standards.Ford Motor Company must warrant theemission control system on your vehiclefor the periods of time listed belowprovided there has been no abuse, neglector improper maintenance of your vehicle.
Your emission control system may includeparts such as the carburetor orfuel-injection system, the ignition system,catalytic converter and engine computer.Also included may be hoses, belts,connectors and other emission-relatedassemblies. Where a warrantable conditionexists, Ford Motor Company will repair yourvehicle at no cost to you includingdiagnosis, parts and labor.
MANUFACTURER'S WARRANTYCOVERAGE:
(For 1990 and subsequent modelpassenger cars, light-duty trucks, andmedium-duty vehicles.)
- For 3 years or 50,000 miles (whicheveroccurs first);
1) If your vehicle fails a Smog Checkinspection, all necessary repairs andadjustments will be made by Ford MotorCompany to ensure that your emissioncontrol system PERFORMANCEWARRANTY.
2) If any emission-related part on yourvehicle is defective, the part will berepaired or replaced by Ford MotorCompany. This is your short-term emissioncontrol system DEFECTS WARRANTY.
- For 7 years or 70,000 miles (whicheveroccurs first);
1) If an emission-related part listed in thiswarranty booklet specially noted withcoverage for 7 years or 70,000 miles isdefective, the part will be repaired orreplaced by Ford Motor Company. This isyour long-term emission control systemDEFECTS WARRANTY.
OWNER'S WARRANTYRESPONSIBILITIES:
- As the vehicle owner, you are responsiblefor the performance of the requiredmaintenance listed in your owner'smanual. Ford Motor Companyrecommends that you retain all receiptscovering maintenance on your vehicle, butFord Motor Company cannot denywarranty solely for the lack of receipts orfor your failure to ensure the performanceof all scheduled maintenance.
- You are responsible for presenting yourvehicle to a Ford or Lincoln dealer as soonas a problem exists. The warranty repairsshould be completed in a reasonableamount of time, not to exceed 30 days.
- As the vehicle owner, you should also beaware that Ford Motor Company may denyyou warranty coverage if your vehicle or apart has failed due to abuse, neglect,improper maintenance or unapprovedmodifications.
If you have any questions regarding yourwarranty rights and responsibilities, youshould contact Ford Customer Service at1-800-392-3673 or the California AirResource Board at 9528 Telstar Avenue,El Monte, CA 91731.
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Hybrid Vehicle Frequently AskedQuestions - Hybrid Electric Vehicle(HEV).............................................................180Hybrid Vehicle Operation - HybridElectric Vehicle (HEV)..............................178
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Ignition Switch...............................................168In California (U.S. Only)............................299Information Display Control.......................82Information Displays....................................110General Information - Vehicles With: 12.3Inch Instrument Cluster DisplayScreen.................................................................112General Information - Vehicles With: 4.2Inch Instrument Cluster DisplayScreen.................................................................115General Information - Vehicles With: 6.5Inch Instrument Cluster DisplayScreen.................................................................110Information Messages.................................119Installing Child Restraints...........................25Instrument Cluster........................................101Instrument Lighting Dimmer......................87Instrument Panel.............................................21Interior Air Quality.........................................143Interior Lamps.................................................90Interior Mirror...................................................98Introduction........................................................9
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Jump Starting the Vehicle........................293
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Keyless Entry.....................................................71Keyless Starting............................................169Keys and Remote Controls.........................57
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Lane Keeping System................................255Liftgate...............................................................73Lighting Control..............................................86Lighting..............................................................86General Information...........................................86
Limited Slip Differential............................209Load CarriersSee: Roof Racks and Load Carriers.............276Load Carrying.................................................275General Information..........................................275Load Limit........................................................277Locating the Wireless AccessoryCharger..........................................................166Locking and Unlocking................................68Lug NutsSee: Changing a Road Wheel........................370
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Maintenance...................................................315General Information..........................................315Manual Seats.................................................146Memory Function.........................................150Message CenterSee: Information Displays................................110MirrorsSee: Windows and Mirrors................................94Mobile Communications Equipment......14Mobile Device Data........................................18Moonroof..........................................................99Motorcraft Parts - 2.3LEcoBoost™.................................................382Motorcraft Parts - 3.0L..............................382Motorcraft Parts - 3.3L..............................383MyKey – Troubleshooting...........................67MyKey™.............................................................64Principle of Operation........................................64
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Navigation......................................................449Normal Scheduled Maintenance..........479
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Oil Change Indicator Reset......................320Oil CheckSee: Engine Oil Check.......................................319Opening and Closing the Hood...............315Ordering Additional Owner'sLiterature.....................................................303Overhead Console........................................167
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Reverse Braking AssistPrecautions..................................................216Reverse Braking Assist................................216Reverse Braking Assist –Troubleshooting.............................................218Reverse Braking Assist –Troubleshooting.........................................218Reverse Braking Assist – Frequently AskedQuestions.........................................................219Reverse Braking Assist – InformationMessages..........................................................218Roadside Assistance...................................291Roadside Emergencies...............................291Rollover Warning.........................................485Roof Racks and Load Carriers.................276Running-InSee: Breaking-In.................................................288Running Out of Fuel....................................183
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Safety Canopy™..............................................51Safety Precautions.......................................181Satellite Radio..............................................422Scheduled Maintenance...........................476Seatbelt Extensions......................................44Seatbelt Height Adjustment.......................41Seatbelt Reminder.........................................42Seatbelts...........................................................38Principle of Operation........................................38Seatbelt Warning Lamp and IndicatorChime...............................................................41Seats.................................................................144Security...............................................................77Selecting a Drive Mode..............................273Service Data......................................................16Settings Data.....................................................17Settings...........................................................458Setting the Adaptive Cruise ControlGap................................................................246Setting the Adaptive Cruise ControlSpeed............................................................245Setting the Cruise Control Speed..........239Setting the Hill Descent Speed..............224Side Airbags.....................................................50Side Sensing System..................................229Sitting in the Correct Position..................144
Snow ChainsSee: Using Snow Chains.................................363Spare WheelSee: Changing a Road Wheel........................370Special Notices................................................13Special Operating Conditions ScheduledMaintenance..............................................482Speed ControlSee: Cruise Control...........................................239Speed Sign Recognition...........................266Stability Control............................................221Principle of Operation.......................................221Starter SwitchSee: Ignition Switch...........................................168Starting a Gasoline Engine.......................169Starting a Hybrid Electric VehicleSystem............................................................172Starting and Stopping the Engine.........168General Information..........................................168Steering...........................................................268Steering Wheel................................................79Storage Compartments.............................167SunroofSee: Moonroof......................................................99Sun Shades......................................................99Sun Visors.........................................................98Supplementary Restraints System.........46Principle of Operation........................................46Switching Adaptive Cruise Control Onand Off..........................................................245Switching Automatic High Beam ControlOn and Off.....................................................92Switching Cruise Control On andOff..................................................................239Switching From Adaptive Cruise Controlto Cruise Control.......................................248Switching Hill Descent Control On andOff...................................................................224Switching Intelligent Mode On andOff..................................................................250Switching Lane Centering On andOff..................................................................249Switching Rear Occupant Alert SystemOn and Off...................................................158Switching Reverse Braking Assist On andOff....................................................................217Symbols Glossary.............................................9
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