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Materials
SpecificationName
WSS-M2C960-A1Motorcraft® SAE 5W-20 Synthetic Blend MotorOil(U.S.)Motorcraft® SAE 5W-20 Super Premium Motor Oil/ Huile moteur de très haute qualité SAE 5W-20Motorcraft®(Canada)XO-5W20-Q1SP(U.S.)CXO-5W20-LSP6(Canada)
Alternative Engine Oil forExtremely Cold Climates
To improve engine cold start performance,we recommend that you use the followingalternative engine oil in extremely coldclimates, where the ambient temperaturereaches -22°F (-30°C) or below.
Materials
SpecificationName
WSS-M2C962-A1Motorcraft® SAE 0W-20 Full Synthetic MotorOil(U.S.)(Canada)XO-0W20-QFS(U.S.)
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Note:If you use your vehicle regularly abovethe altitude of 7,500 ft (2,286 m) and underthe temperature of -4.0°F (-20°C), it isrecommended to use the alternative engineoil.
Fuel Tank
Capacities
QuantityVariant
18.0 gal (68.1 L)All.
Grease
Materials
SpecificationName
ESA-M1C75-BMotorcraft® Premium Long-Life Grease(U.S.)Motorcraft® Premium Long-Life Grease / Graisselongue durée de qualité première Motor-craft®(Canada)XG-1-E1(U.S. & Canada)
ESB-M1C93-BMotorcraft® Multi-Purpose Grease Spray(U.S.)Motorcraft® Multi-Purpose Grease Spray / Graissetout usage en aérosol Motorcraft®(Canada)XL-5-A(U.S. & Canada)
Hydraulic Brake System
Materials
SpecificationName
WSS-M6C65-A2Motorcraft® DOT 4 LV High Performance MotorVehicle Brake Fluid(U.S.)Motorcraft® DOT 4 LV High Performance MotorVehicle Brake Fluid / Liquide de frein automobilehaute performance DOT 4 LV Motorcraft®(Canada)PM-20(U.S. & Canada)
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•Idling: The vehicle is running and in park(P). The engine and/or the high voltagebattery are on.
•Electric Driving: The vehicle is runningand in drive (D) or neutral (N). The highvoltage battery provides power to thewheels.
•Hybrid Driving: The vehicle is runningand in drive (D) or neutral (N). Theengine and the high voltage batteryprovide power to the wheels.
•Regenerative Braking: The vehicle isrunning in drive (D) and is slowingdown. Power captured by theregenerative braking system is sentback to the high voltage battery.
Engine On Due To
The following conditions help to explainwhy the engine is on, and what you can doto allow all electric operation.
•Drive Power: The engine is on due toaccelerator pedal pressure or speedcontrol activation. Reduce pressure onthe accelerator pedal or switch off thespeed control to return to full electricmode.
•High Speed: The engine is on becausethe vehicle speed exceeds the level forfull electric operation. Reduce thespeed to return to electric operation.
•Heater Setting: The engine is onbecause of the heater setting. Reduceor turn off the heater setting to returnto electric operation.
•Neutral Gear: The engine is on becausethe vehicle is in neutral (N). Shift outof neutral gear to return to electricoperation.
•Engine Cold: The engine is on becauseit is cold. The vehicle returns to electricoperation once the engine is sufficientlywarm.
•Battery Charging: The engine is on tocharge the high voltage battery. Thevehicle returns to electric operationonce the battery is charged.
•Low Gear: The engine is on becausethe vehicle is in low gear. Shift out oflow gear to return to electric operation.
•Normal Operation: The engine is on tooptimize vehicle operation. The vehiclereturns to electric operation whenpossible.
•Engine Braking Active: The engine is onto provide increased powertrainbraking. This can occur when you turnon grade assist, when speed control ison or when driving with your foot offthe accelerator pedal. Turning offgrade assist or speed control mayallow the vehicle to return to electricoperation.
•Battery Temperature: The engine is ondue to a high or low high voltagebattery temperature. This is a normaloperating condition. The vehicle returnsto electric operation when possible.
•Drive Mode: The engine is on due to thedrive mode selection. Select anappropriate drive mode for electric onlyoperation.
APPS
The system allows you interact with selectmobile apps while keeping your eyes onthe road. Voice commands, your steeringwheel buttons, or a quick tap on yourtouchscreen give you advanced control ofcompatible mobile apps. You can alsostream your favorite music or podcasts,share your time of arrival with friends, andkeep connected safely.
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For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact your authorized dealer or visit theonline store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
We will repair or replace any properlyauthorized dealer-installed Ford OriginalAccessory found to be defective infactory-supplied materials or workmanshipduring the warranty period, as well as anycomponent damaged by the defectiveaccessories.
We will warrant your Ford OriginalAccessory through the warranty thatprovides the greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for detailsand a copy of the warranty.
Ford Licensed Accessories are theaccessory manufacturer's designs. Themanufacturer develops and thereforewarrants Ford Licensed Accessories, anddoes not design or test these accessoriesto Ford Motor Company engineeringrequirements. Contact an authorized Forddealer for the manufacturer’s limitedwarranty details, and request a copy of theFord Licensed Accessories product limitedwarranty from the accessory manufacturer.
For maximum vehicle performance, keepthe following information in mind whenadding accessories or equipment to yourvehicle:
•When adding accessories, equipment,passengers and luggage to yourvehicle, do not exceed the total weightcapacity of the vehicle or of the frontor rear axle (GVWR or GAWR asindicated on the Safety ComplianceCertification label). Ask an authorizeddealer for specific weight information.
•The Federal CommunicationsCommission (FCC) and CanadianRadio TelecommunicationsCommission (CRTC) regulate the useof mobile communications systemsthat are equipped with radiotransmitters, for example two-wayradios, telephones and theft alarms.Any such equipment installed in yourvehicle should comply with FederalCommunications Commission (FCC)and Canadian RadioTelecommunications Commission(CRTC) regulations and should beinstalled only by an authorized dealer.
•An authorized dealer needs to installmobile communications systems.Improper installation may harm theoperation of your vehicle, particularlyif the manufacturer did not design themobile communication systemspecifically for automotive use.
•If you or an authorized Ford dealer addany non-Ford electrical or electronicaccessories or components to yourvehicle, you may adversely affectbattery performance and durability. Inaddition, you may also adversely affectthe performance of other electricalsystems in the vehicle.
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Less Cost to Properly Maintain YourVehicle
Ford Protect extended service plan alsooffers a Premium Maintenance Plan thatcovers all scheduled maintenance, andselected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc (if equipped).
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine belts.
•Engine coolant hoses, clamps andO-rings.
•Diesel exhaust fluid replenishment (ifequipped).
•Cabin air filter replacement every20,000 mi (32,000 km) (electricvehicles only).
Interest Free Finance Options
Just a 5% down payment will provide youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford Protectextended service plan has to offer whilepaying over time. You are pre-approvedwith no credit check or hassles. To learnmore, call our Ford Protect extendedservice plan specialists at 800-367-3377.
Ford Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Ford Protect Extended ServicePlan (CANADA ONLY)
You can get more protection for yourvehicle by purchasing a Ford Protectextended service plan. Ford Protectextended service plan is the only servicecontract backed by Ford Motor Companyof Canada, Limited. Depending on the planyou purchase, Ford Protect extendedservice plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Protect extendedservice plans available in various time,distance and deductible combinations.Each plan is tailored to fit your own drivingneeds, including reimbursement for towingand rental. When you purchase FordProtect extended service plan, you receiveadded peace-of-mind protectionthroughout Canada, the United States andMexico, provided by a network ofparticipating authorized Ford MotorCompany dealers.
Note:Repairs performed outside of Canadaand the United States are not eligible forFord Protect extended service plancoverage.
This information is subject to change. Formore information; visit your local Ford ofCanada dealer or www.ford.ca to find theFord Protect extended service plan that isright for you.
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Your vehicle can be driven in such a waythat dilutes and increases the level of oilby short trips that do not allow the engineto get to operating temperature, extendedidling, and low speed driving for longperiods of time.
When the oil change message appears inthe instrument cluster display, it is time foran oil change. Make sure you perform theoil change within two weeks or 500 mi(800 km) of the message appearing. Makesure you reset the Intelligent Oil-LifeMonitor after each oil change. See OilChange Indicator Reset (page 320).
If your instrument cluster display resetsprematurely or becomes inoperative, youshould perform the oil change interval atsix months or 5,000 mi (8,000 km) fromyour last oil change. Never exceed one yearor 10,000 mi (16,000 km) between oilchange intervals,
Your vehicle is very sophisticated and builtwith multiple, complex performancesystems. Every manufacturer developsthese systems using differentspecifications and performance features.That is why it is important to rely upon yourdealership to properly diagnose and repairyour vehicle.
We have recommended maintenanceintervals for various parts and componentsystems based upon engineering testing.We rely upon this testing to determine themost appropriate mileage for replacementof oils and fluids to protect your vehicle atthe lowest overall cost to you andrecommends against maintenanceschedules that deviate from the scheduledmaintenance information.
We strongly recommend the use of onlyour genuine manufactured or ourauthorized re-manufactured replacementparts engineered for your vehicle.
Additives and Chemicals
This owner's manual and our WorkshopManual list the recommended additivesand chemicals for your vehicle. We do notrecommend using chemicals or additivesnot approved by us as part of your vehicle’snormal maintenance. Please consult yourwarranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is anormal operating characteristic and, byitself, does not necessarily indicate aconcern or that the fluid needs to bechanged. However, a qualified expert, suchas the factory-trained technicians at yourdealership, should inspect discolored fluidsthat also show signs of overheating orforeign material contaminationimmediately.
Make sure to change your vehicle’s oils andfluids at the specified intervals or inconjunction with a repair. Flushing is aviable way to change fluid for many vehiclesub-systems during scheduledmaintenance. It is critical that systems areflushed only with new fluid that is the sameas that required to fill and operate thesystem or using our approved flushingchemical.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections everymonth or at six-month intervals.
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Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Holes and slots in the tail pipe to make sure they are functional and clear of debris.
Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
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Multi-Point Inspection
Hazard warning system operationAccessory drive belt(s)
Horn operationBattery performance
Radiator, cooler, heater and air conditioninghosesEngine air filter
Suspension components for leaks ordamageExhaust system
Steering and linkageExterior lamps operation
Tires (including spare) for wear and proper
pressure2Fluid levels1; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer2If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle has an Intelligent Oil-LifeMonitor that determines when you shouldchange the engine oil based on how youuse your vehicle. By using severalimportant factors in its calculations, themonitor helps reduce the cost of owningyour vehicle and reduces environmentalwaste at the same time.
This means you do not have to rememberto change the oil on a mileage-basedschedule. Your vehicle lets you know whenan oil change is due by displaying amessage in the information display.
The following table provides examples ofvehicle use and its impact on oil changeintervals. It is a guideline only. Actual oilchange intervals depend on several factorsand generally decrease with severity ofuse.
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When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and ExampleInterval1
Normal
7,500–10,000 mi(12,000–16,000 km)
Normal commuting with highway drivingNo, or moderate, load or towingFlat to moderately hilly roadsNo extended idling
Severe
5,000–7,500 mi(8,000–12,000 km)
Moderate to heavy load or towingMountainous or off-road conditionsExtended idlingExtended hot or cold operation
Extreme
3,000–5,000 mi(4,800–8,000 km)Maximum load or towingExtreme hot or cold operationExtended engine idling
1 Hybrid vehicles may achieve longer distances between oil changes, but do not exceedthe 1 year maximum oil change interval. Remaining oil life can be accessed through theinformation display. See Information Displays (page 110).
Normal Maintenance Intervals
At Every Oil Change Interval as Indicated by the Information Display1
Change the engine oil and filter.2
Rotate the tires.
Perform a multi-point inspection, recommended.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the front axle.
Inspect the rear axle and U-joints.
Inspect the half-shaft boots.
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At Every Oil Change Interval as Indicated by the Information Display1
Inspect the steering linkage, ball joints, suspension and the tire-rod ends.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness ordrag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine OilCheck (page 319).
Brake Fluid Maintenance1
Change the brake fluid.2Every Three Years
1 Perform this maintenance item every three years. Do not exceed the designated timefor the interval.2 Brake fluid servicing requires special equipment available at your authorized dealer.
Other Maintenance Items1
Replace the cabin air filter.Every 20,000 mi(32,000 km)
Replace the engine air filter.Every 30,000 mi(48,000 km)
Change the engine coolant and motor electronics coolant.2At 200,000 mi(322,000 km)
Replace the spark plugs.Every 100,000 mi(160,000 km)
Inspect the accessory drive belt or belts.3Every 100,000 mi(160,000 km)
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