maintenance schedule FORD FIESTA 2012 Owners Manual

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Customer Assistance 279
Reporting safety defects (U.S. only) 286
Reporting safety defects (Canada only) 286
Cleaning 287
Maintenance and Specifications 294
Engine compartment 296
Engine oil 298
Battery 300
Engine coolant 302
Fuel information 307
Air filter(s) 320
Part numbers 324
Maintenance product specifications and capacities 325
Engine data 327
Accessories 331
Ford Extended Service Plan 333
Scheduled Maintenance 337
Normal scheduled maintenance and log 343
Index 354
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2011
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Vehicle health report (if equipped, U.S. only)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Reports supplements, but cannot
replace normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note: Your Vehicle Health Report feature requires activation
prior to use. Visit www.SyncMyRide.com to register.There is no fee
or subscription associated with Vehicle Health Report, but youmust
register to use this feature.
SYNCallows you to check your vehicle’s overall ‘health’ in the form of
diagnostic report card. The vehicle health report contains valuable
information such as:
•Vehicle Diagnostic Information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Unserviced items from vehicle inspections by your authorized dealer
VEHICLE HEALTH REPORT PRIVACY NOTICE: When you run a
Vehicle Health Report, Ford Motor Company may collect your cell
phone number (to process your report request) and diagnostic
information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect additional vehicle
information. Ford may use the vehicle information it collects for
any purpose. If you do not want to disclose your cell phone
number or vehicle information, do not run the feature or set up
your Vehicle Health Report profile at www.SyncMyRide.com. Refer
to www.SyncMyRide.com — Vehicle Health Report Terms and
Conditions, and Privacy Statement — for more information.
Entertainment Systems
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You can initiate a Vehicle Health Report in the vehicle and view the
complete report with all information listed above on SyncMyRide.com.
You can also choose for SYNCto automatically remind you to run
reports at specific mileage intervals. After you’ve registered for the
Vehicle Health Report service and established your preferences at
www.SyncMyRide.com, you can then request a Vehicle Health Report (in
your vehicle) and return to your account at www.SyncMyRide.com to
view your report. Cell phone airtime usage may apply when reporting.
To access and run a report (after the vehicle has been running a
minimum of 60 seconds):
1. Press PHONE to enter Phone Menu.
2. Scroll untilVehicle Healthis selected and press OK.
3. Scroll to select from the following options:
•User Preferences:Press OK to select and enter the menu.
Scroll to select from:
•Automatic Reports:Press OK and select on or off. Select
’On’ to have SYNC automatically prompt you to run a health
report at certain mileage intervals.Note:You must first turn
this feature ’on’ before you can select the mileage intervals at
which you would like to be prompted.
•Mileage Intervals:Press OK. Scroll to select between 5,000,
7,500 or 10,000 mile intervals and press OK to make your
selection.
•Return:Press OK to exit the menu.
•Run Report:Press OK for SYNC to run a health report of your
vehicle’s diagnostic systems and send the results to Ford where it
will be combined with scheduled maintenance information, open
recalls and other field service actions and un-serviced vehicle
inspection items from your authorized dealer.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review
Vehicle Health Report Privacy Notice.
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CABIN AIR FILTER
Your cabin air filter is located behind the instrument panel. The cabin air
filter element is designed to reduce the concentration of airborne
particles such as dust, spores and pollen in the air being supplied to the
interior of the vehicle. The presence of a particulate filter element
provides the following benefits:
•Improves your driving comfort by reducing particle concentration.
•Improves the interior compartment cleanliness.
•Protects the climate control components from particle deposits.
Note:A cabin air filter must be installed at all times to prevent foreign
objects from entering the system. Running the system without a filter in
place could result in degradation or damage to the system. If your
vehicle is not equipped with a cabin air filter, a protective screen has
been provided in its place and must remain installed at all times.
For replacement intervals regarding the cabin air filter, see the
scheduled maintenance information. For more information regarding
your filter, see your authorized dealer.
Climate Controls
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Tire and Wheel Alignment
A bad jolt from hitting a curb or pothole can cause the front end of your
vehicle to become misaligned or cause damage to your tires. If your
vehicle seems to pull to one side when you’re driving, the wheels may be
out of alignment. Have an authorized dealer check the wheel alignment
periodically.
Wheel misalignment in the front or the rear can cause uneven and rapid
treadwear of your tires and should be corrected by an authorized dealer.
Front-wheel drive (FWD) vehicles and those with an independent rear
suspension (if equipped) may require alignment of all four wheels.
The tires should also be balanced periodically. An unbalanced tire and
wheel assembly may result in irregular tire wear.
Tire Rotation
Rotating your tires at the recommended interval (as indicated in the
Scheduled Maintenancechapter) will help your tires wear more evenly,
providing better tire performance and longer tire life.
•Front-wheel drive (FWD) vehicles
(front tires at top of diagram)
Sometimes irregular tire wear can be corrected by rotating the tires.
Note:If your tires show uneven wear ask an authorized dealer to check
for and correct any wheel misalignment, tire imbalance or mechanical
problem involved before tire rotation.
Note:Your vehicle may be equipped with a dissimilar spare tire/wheel. A
dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is
different in brand, size or appearance from the road tires and wheels. If
you have a dissimilar spare tire/wheel it is intended for temporary use
only and should not be used in a tire rotation.
Note:After having your tires rotated, inflation pressure must be checked
and adjusted to the vehicle requirements.
Tires, Wheels and Loading
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training, equipment
or both, so not all authorized dealers are authorized to perform all warranty
repairs. This means that, depending on the warranty repair needed, you
may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.fordowner.com
These are some of the items that can be found online:
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
Customer Assistance
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SERVICE RECOMMENDATIONS
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty Guideto
find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraftparts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
Be especially careful when inspecting or servicing your vehicle.
•Do not work on a hot engine.
•When the engine is running, make sure that loose clothing, jewelry or
long hair does not get caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning (cigarettes) material away
from the battery and all fuel related parts.
If you disconnect the battery, the engine must “relearn” its idle condition
before your vehicle will drive properly, as explained inBatteryin this
section.
Working with the engine off
1. For vehicles equipped with an automatic transmission, set the parking
brake and shift to P (Park). For vehicles equipped with a manual
transmission, set the parking brake, press and hold the clutch pedal,
place the gearshift in 1 (First), and release the clutch pedal.
2. Turn off the engine and remove the key.
3. Block the wheels.
Working with the engine on
1. For vehicles equipped with an automatic transmission, set the parking
brake and shift to P (Park). For vehicles equipped with a manual
transmission, set the parking brake, press and hold the clutch pedal,
place the gearshift in N (Neutral), and release the clutch pedal.
2. Block the wheels.
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To replace the wiper blades:
1. Pull the wiper arm away from the
windshield.
2. Press the locking button (1).
3. Remove the wiper blade (2).
Note:Make sure the wiper blade locks into place.
ENGINE OIL
Checking the engine oil
Refer to thescheduled maintenance informationfor the appropriate
intervals for checking the engine oil.
1. Make sure the vehicle is at normal operating temperature and parked
on level ground.
2. Turn the engine off and wait 15 minutes for the oil to drain into the
oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in
1st gear.
4. Open the hood, then locate and carefully remove the engine oil level
dipstick.
5. Wipe the dipstick clean. Insert the dipstick fully, then remove it again.
•If the oil level isbetween the MIN and MAX marks, the oil level is
acceptable.DO NOT ADD OIL.
•If the oil level is below the MIN
mark, add enough engine oil to
raise the level within the MIN and
MAX range. Refer toAdding
engine oilin this chapter.
•Oil levels above MAX mark
may cause engine damage.If
the engine is overfilled, some oil
must be removed from the engine by an authorized dealer.
6. Put the dipstick back in and ensure it is fully seated.
1
2
MÁX.
MÍN
.
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Do not use supplemental engine oil additives, cleaners or other engine
treatments. They are unnecessary and could lead to engine damage that
is not covered by Ford warranty.
Change your engine oil and filter according to the appropriate schedule
listed in thescheduled maintenance information.
Ford production and Motorcraftreplacement oil filters are designed for
added engine protection and long life. If a replacement oil filter is used
that does not meet Ford material and design specifications, start-up
engine noises or knock may be experienced.
It is recommended you use the appropriate Motorcraftoil filter or
another with equivalent performance for your engine application.
BATTERY
Your vehicle is equipped with a Motorcraftmaintenance-free battery
which normally does not require additional water during its life of
service.
Note:If your battery has a
cover/shield, make sure it is
reinstalled after the battery has
been cleaned or replaced.
For longer, trouble-free operation,
keep the top of the battery clean
and dry. Also, make certain the
battery cables are always tightly
fastened to the battery terminals.
If you see any corrosion on the
battery or terminals, remove the cables from the terminals and clean
with a wire brush. You can neutralize the acid with a solution of baking
soda and water.
It is recommended that the negative battery cable terminal be
disconnected from the battery if you plan to store your vehicle for an
extended period of time. This will minimize the discharge of your battery
during storage.
Note:Electrical or electronic accessories or components added to the
vehicle by the dealer or the owner may adversely affect battery
performance and durability.
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•If you do not allow the engine to relearn its idle trim, the idle
quality of your vehicle may be adversely affected until the idle
trim is eventually relearned.
When the battery is disconnected or a new battery installed, the
automatic transmission must relearn its adaptive strategy. As a result of
this, the transmission may shift firmly when first driven. This operation is
considered normal and will fully update transmission operation to its
optimum shift feel.
If the battery has been disconnected or a new battery has been installed,
the clock and the preset radio stations must be reset once the battery is
reconnected.
•Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
local authorized recycling center
to find out more about recycling
automotive batteries.
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should be checked at the
intervals listed inscheduled maintenance information.The coolant
concentration should be maintained at 50/50 coolant and distilled water.
For best results, coolant concentration should be tested with a
refractometer such as Rotunda tool 300-ROB75240E available from your
dealer. Ford does not recommend the use of hydrometers or coolant test
strips for measuring coolant concentration. The level of coolant should
be maintained at the FULL COLD level or within the COLD FILL RANGE
in the coolant reservoir. If the level falls below, add coolant per the
instructions in theAdding engine coolantsection.
Your vehicle was factory-filled with a 50/50 engine coolant and water
concentration. If the concentration of coolant falls below 40% or above
60%, the engine parts could become damaged or not work properly.A
50/50 mixture of coolant and water provides the following:
•Improved freeze protection.
L
E
A
D
RETURN
RECYCLE
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