FORD FLEX 2013 1.G Owners Manual

•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time. Use MotorcraftBug and Tar Remover.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Note:Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle, wash
off as soon as possible.
Exterior chrome
Note:Never use abrasive materials such as steel wool or plastic pads as
they can scratch the chrome surface.
Note:Do not use chrome cleaner, metal cleaner or polish on wheels and
wheel covers.
•Wash the vehicle first, using cool or lukewarm water and a neutral pH
shampoo, such as MotorcraftDetail Wash.
•Use MotorcraftCustom Bright Metal Cleaner. Apply the product as
you would a wax to clean bumpers and other chrome parts; allow the
cleaner to dry for a few minutes, then wipe off the haze with a clean,
dry rag.
•Do not apply cleaning product to hot surfaces and do not leave
cleaning product on chrome surfaces for a period of time exceeding
that which is recommended.
•Using other non-recommended cleaners can result in severe and
permanent cosmetic damage.
Underbody
Flush the complete underside of your vehicle frequently. Keep body and
door drain holes free from packed dirt.
Cleaning plastic exterior parts
Use only approved products to clean plastic parts.
•For routine cleaning, use MotorcraftDetail Wash.
•If tar or grease spots are present, use MotorcraftBug and Tar
Remover.
Vehicle Care331
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

WAXING
•Wash the vehicle first.
•Use a quality wax that does not contain abrasives.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will “gray” or stain the parts over time.
REPAIRING MINOR PAINT DAMAGE
Your authorized dealer has touch-up paint to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jamb) to
your authorized dealer to ensure you get the correct color.
•Remove particles such as bird droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout before repairing paint chips.
•Always read the instructions before using the products.
CLEANING THE ENGINE
Engines are more efficient when they are clean because grease and dirt
buildup keep the engine warmer than normal.
When washing:
•Take care when using a power washer to clean the engine. The
high-pressure fluid could penetrate the sealed parts and cause
damage.
•Do not spray a hot engine with cold water to avoid cracking the engine
block or other engine components.
•Spray MotorcraftEngine Shampoo and Degreaser on all parts that
require cleaning and pressure rinse clean. In Canada, use Motorcraft
Engine Shampoo.
•Never wash or rinse the engine while it is hot or running; water in the
running engine may cause internal damage.
•Never wash or rinse any ignition coil, spark plug wire or spark plug
well, or the area in and around these locations.
•Cover the battery, power distribution box, and air filter assembly to
prevent water damage when cleaning the engine.
332Vehicle Care
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

CLEANING THE WINDOWS AND WIPER BLADES
The windows and wiper blades should be cleaned regularly. If the wipers
do not wipe properly, substances on the vehicle’s glass or the wiper
blades may cause squeaking or chatter noise from the blades, and
streaking and smearing of the windshield. To clean these items, follow
these tips:
•The windows may be cleaned with a non-abrasive cleaner such as
MotorcraftUltra-Clear Spray Glass Cleaner.
•The wiper blades can be cleaned with isopropyl (rubbing) alcohol or
MotorcraftPremium Windshield Washer Concentrate in the U.S., or
Premium Quality Windshield Washer Fluid in Canada. Be sure to
replace wiper blades when they appear worn or do not function
properly.
•Do not use abrasives, as they may cause scratches.
•Do not use fuel, kerosene, or paint thinner to clean any parts.
If you cannot remove those streaks after cleaning with the glass cleaner
or if the wipers chatter and move in a jerky motion, clean the outer
surface of the windshield and the wiper blades using a sponge or soft
cloth with a neutral detergent or mild-abrasive cleaning solution. After
cleaning, rinse the windshield and wiper blades with clean water. The
windshield is clean if beads do not form when you rinse the windshield
with water.
Note:Do not use sharp objects, such as a razor blade, to clean the inside
of the rear window or to remove decals, as it may cause damage to the
rear window defroster’s heated grid lines.
CLEANING THE INTERIOR
WARNING:Do not use cleaning solvents, bleach or dye on the
vehicle’s safety belts, as these actions may weaken the belt
webbing.
WARNING:On vehicles equipped with seat-mounted airbags, do
not use chemical solvents or strong detergents. Such products
could contaminate the side airbag system and affect performance of the
side airbag in a collision.
Vehicle Care333
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

For fabric, carpets, cloth seats, safety belts and seats equipped with side
airbags:
•Remove dust and loose dirt with a vacuum cleaner.
•Remove light stains and soil with MotorcraftProfessional Strength
Carpet & Upholstery Cleaner.
•If grease or tar is present on the material, spot-clean the area first
with MotorcraftSpot and Stain Remover. In Canada, use Motorcraft
Multi-Purpose Cleaner.
•If a ring forms on the fabric after spot cleaning, clean the entire area
immediately (but do not oversaturate) or the ring will set.
•Do not use household cleaning products or glass cleaners, which can
stain and discolor the fabric and affect the flame retardant abilities of
the seat materials.
CLEANING THE INSTRUMENT PANEL AND INSTRUMENT CLUSTER
LENS
WARNING:Do not use chemical solvents or strong detergents
when cleaning the steering wheel or instrument panel to avoid
contamination of the airbag system.
Clean the instrument panel and cluster lens with a clean, damp, white
cotton cloth, then use a clean and dry white cotton cloth to dry these
areas.
•Avoid cleaners or polishes that increase the gloss of the upper portion
of the instrument panel. The dull finish in this area helps protect the
driver from undesirable windshield reflection.
•Be certain to wash or wipe your hands clean if you have been in
contact with certain products such as insect repellent and suntan
lotion in order to avoid possible damage to the interior painted
surfaces.
•Do not use household or glass cleaners as these may damage the finish
of the instrument panel, interior trim and cluster lens.
•Do not allow air fresheners and hand sanitizers to spill on interior
surfaces. If a spill occurs, wipe off immediately. Damage may not be
covered by your warranty.
If a staining liquid like coffee/juice has been spilled on the instrument
panel or on interior trim surfaces, clean as follows:
1. Wipe up spilled liquid using a clean, white, cotton cloth.
334Vehicle Care
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

2. Wipe the surface with a damp, clean, white cotton cloth. For more
thorough cleaning, use a mild soap and water solution. If the spot cannot
be completely cleaned by this method, the area may be cleaned using a
commercially available cleaning product designed for automotive
interiors.
3. If necessary, apply more soap and water solution or cleaning product
to a clean, white, cotton cloth and press the cloth onto the soiled
area–allow this to set at room temperature for 30 minutes.
4. Remove the soaked cloth, and if it is not soiled badly, use this cloth to
clean the area by using a rubbing motion for 60 seconds.
5. Following this, wipe area dry with a clean, white, cotton cloth.
CLEANING LEATHER SEATS (IF EQUIPPED)
•Remove dust and loose dirt with a vacuum cleaner.
•Clean spills and stains as quickly as possible.
•For routine cleaning, wipe the surface with a soft, damp cloth. For
more thorough cleaning, wipe the surface with a mild soap and water
solution. In Canada, use MotorcraftVinyl Cleaner . Dry the area with
a soft cloth.
•If the leather cannot be completely cleaned using a mild soap and
water solution, the leather may be cleaned using a commercially
available leather cleaning product designed for automotive interiors.
•To check for compatibility, first test any cleaner or stain remover on
an inconspicuous part of the leather.
•Do not use household cleaning products, alcohol solutions, solvents or
cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based
leather conditioners. These products may cause premature wearing or
damage to the leather.
CLEANING THE ALLOY WHEELS
Note:Do not use chrome cleaner, metal cleaner or polish on wheels and
wheel covers.
Aluminum wheels and wheel covers are coated with a clear coat paint
finish. In order to maintain their shine:
•Clean weekly with MotorcraftWheel and Tire Cleaner. Heavy dirt and
brake dust accumulation may require agitation with a sponge. Rinse
thoroughly with a strong stream of water.
•Never apply any cleaning chemical to hot or warm wheel rims or
covers.
Vehicle Care335
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

•Some automatic car washes may cause damage to the finish on your
wheel rims or covers. Industrial-strength (heavy-duty) cleaners, or
cleaning chemicals, in combination with brush agitation to remove
brake dust and dirt, could wear away the clear coat finish over time.
•Do not use hydrofluoric acid-based or high caustic-based wheel
cleaners, steel wool, fuels or strong household detergent.
•To remove tar and grease, use MotorcraftBug and Tar Remover.
VEHICLE STORAGE
If you plan on storing your vehicle for an extended period of time
(30 days or more), read the following maintenance recommendations to
make sure your vehicle stays in good operating condition.
All motor vehicles and their components were engineered and tested for
reliable, regular driving. Long term storage under various conditions may
lead to component degradation or failure unless specific precautions are
taken to preserve the components.
General
•Store all vehicles in a dry, ventilated place.
•Protect from sunlight, if possible.
•If vehicles are stored outside, they require regular maintenance to
protect against rust and damage.
Body
•Wash vehicle thoroughly to remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing and underside of front fenders.
•Periodically wash vehicles stored in exposed locations.
•Touch-up raw or primed metal to prevent rust.
•Cover chrome and stainless steel parts with a thick coat of auto wax to
prevent discoloration. Re-wax as necessary when the vehicle is
washed.
•Lubricate all hood, door and trunk lid hinges, and latches with a light
grade oil.
•Cover interior trim to prevent fading.
•Keep all rubber parts free from oil and solvents.
Engine
•The engine oil and filter should be changed prior to storage, as used
engine oil contain contaminates that may cause engine damage.
336Vehicle Care
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

•Start the engine every 15 days. Run at fast idle until it reaches normal
operating temperature.
•With your foot on the brake, shift through all the gears while the
engine is running.
Fuel system
•Fill the fuel tank with high-quality fuel until the first automatic shutoff
of the fuel pump nozzle.
Note:During extended periods of vehicle storage (30 days or more), fuel
may deteriorate due to oxidation. Add a quality gas stabilizer product to
the vehicle fuel system whenever actual or expected storage periods
exceed 30 days. Follow the instructions on the additive label. The vehicle
should then be operated at idle speed to circulate the additive
throughout the fuel system.
Cooling system
•Protect against freezing temperatures.
•When removing vehicle from storage, check coolant fluid level.
Confirm there are no cooling system leaks, and fluid is at the
recommended level.
Battery
•Check and recharge as necessary. Keep connections clean.
•If storing your vehicle for more than 30 days without recharging the
battery, it may be advisable to disconnect the battery cables to ensure
battery charge is maintained for quick starting.
Note:If battery cables are disconnected, it will be necessary to reset
memory features.
Brakes
•Make sure brakes and parking brake are fully released.
Tires
•Maintain recommended air pressure.
Miscellaneous
•Make sure all linkages, cables, levers and pins under vehicle are
covered with grease to prevent rust.
•Move vehicles at least 25 feet (8 m) every 15 days to lubricate
working parts and prevent corrosion.
Vehicle Care337
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

Removing vehicle from storage
When your vehicle is ready to come out of storage, do the following:
•Wash your vehicle to remove any dirt or grease film build-up on
window surfaces.
•Check windshield wipers for any deterioration.
•Check under the hood for any foreign material that may have collected
during storage (mice/squirrel nests).
•Check the exhaust for any foreign material that may have collected
during storage.
•Check tire pressures and set tire inflation per the Tire Label.
•Check brake pedal operation. Drive the vehicle 15 ft (4.5 meters) back
and forth to remove rust build-up.
•Check fluid levels (including coolant, oil and gas) to make sure there
are no leaks, and fluids are at recommended levels.
•If the battery was removed, clean the battery cable ends and inspect.
Contact your authorized dealer if you have any concerns or issues.
338Vehicle Care
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

GENERAL INFORMATION
Notice To Crossover Vehicle Owners
Crossover vehicles handle differently
than passenger cars in the various
driving conditions that are
encountered on streets, highways and
off-road. Crossover vehicles are not
designed for cornering at speeds as
high as passenger cars any more than
low-slung sports cars are designed to
perform satisfactorily under off-road conditions.
WARNING:Crossover vehicles have a significantly higher
rollover rate than other types of vehicles. To reduce the risk of
serious injury or death from a rollover or other crash you must:
•Avoid sharp turns and abrupt maneuvers;
•Drive at safe speeds for the conditions;
•Keep tires properly inflated;
•Never overload or improperly load your vehicle; and
•Make sure every passenger is properly restrained.
WARNING:In a rollover crash, an unbelted person is
significantly more likely to die than a person wearing a seat belt.
All occupants must wear seat belts and children/infants must use
appropriate restraints to minimize the risk of injury or ejection.
Study your owner’s manual for specific information about equipment
features, instructions for safe driving and additional precautions to
reduce the risk of an accident or serious injury.
All-Wheel Drive (AWD) System (If Equipped)
WARNING:Do not become overconfident in the ability of AWD
vehicles. Although a AWD vehicle may accelerate better than
two-wheel drive vehicle in low traction situations, it won’t stop any
faster than two-wheel drive vehicles. Always drive at a safe speed.
Wheels and Tires339
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

Note:Your AWD vehicle is not intended for off-road use. This feature
gives your vehicle some limited off-road capabilities in which driving
surfaces are relatively level, obstruction-free and otherwise similar to
normal on-road driving conditions. Operating your vehicle under other
than those conditions could subject the vehicle to excessive stress which
might result in damage which is not covered under your warranty.
With the AWD option, power will be delivered to the front wheels and
distributed to the rear wheels as needed. This increases traction which
may enable you to safely drive over terrain and road conditions that a
conventional two-wheel drive vehicle cannot. The system is active all the
time and requires no input from the operator.
For AWD vehicles, a spare tire of a different size other than the tire
provided should never be used. A dissimilar spare tire size (other than
the spare tire provided) or major dissimilar tire sized between the front
and rear axles could cause the system to stop functioning and default to
front-wheel drive.
How Your Vehicle Differs from Other Vehicles
Crossover vehicles can differ from
some other vehicles in a few
noticeable ways. Your vehicle may
be:
•Higher – to allow higher load
carrying capacity.
•Shorter – to give it the capability
to approach inclines. All other
things held equal, a shorter
wheelbase may make your vehicle
quicker to respond to steering
inputs than a vehicle with a
longer wheelbase.
•Narrower – to provide greater
maneuverability in tight spaces.
As a result of the above dimensional differences, crossover vehicles often
will have a higher center of gravity and a greater difference in center of
gravity between the loaded and unloaded condition.
These differences that make your vehicle so versatile also make it handle
differently than an ordinary passenger car.
340Wheels and Tires
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)