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CD Voice Commands
If you are listening to a CD, press the voice button on the
steering wheel control. When prompted, say any of the
commands in the following chart.
If you are not listening to a CD, press the voice button and, after the
tone, say “CD”, then any of the commands in the following chart.
“CD”
“Pause” “Repeat off”
“Play” “Repeat track”
“Play next track” “Shuffle”
“Play previous track” “Shuffle CD”
*
“Play track <1–512>” “Shuffle folder”*
“Repeat” “Shuffle off”
“Repeat folder”*“Help”
*WMA or MP3 only.
SD Card Slot and USB Port
SD Card Slot
Note:Your SD card slot is spring-loaded. To remove the SD card, press
the card in and the system ejects it. Do not attempt to pull the card to
remove it as this could cause damage.
The card slot can be used for your navigation card (if equipped). See
Navigation systemlater in this chapter for more information.
The slot is located either in the center console
or behind a small access door in the
instrument panel. To access and play music
from your SD card slot, press the lower left
corner of the touchscreen.
SD logo is a trademark of SD-3C,
LLC.
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USB Port
The ports are located either in the center
console or behind a small access door in the
instrument panel. To access and play music
from your device, press the lower left corner
of the touchscreen.
This feature allows you to plug in media playing devices, memory sticks,
flash drives, thumb drives, and also charge devices if they support this
feature.
In order to playback video from your iPodor iPhone(if compatible),
you MUST have a special combination USB/RCA composite video cable
(available for purchase from Apple). When the cable is connected to
your iPodor iPhone, plug the other end into both the RCA jacks and
the USB port.
Playing Music from Your Device
Insert your device and select the USB or SD Card tab once the system
recognizes it. You can then select from the following options:
When you select: You can:
RepeatRepeat the currently playing song or album.
ShufflePlay music on the selected album or folder in
random order.
Similar MusicChoose music similar to that which is currently
playing.
More InfoDisplays information, such as current track,
artist name, album and genre.
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When you select: You can:
Options Sound Settingsallows you to adjust Bass,
Midrange, Treble, Balance and Fade, THX Deep
Note Demo (if equipped), DSP (if equipped),
Occupancy Mode (if equipped), and Speed
Compensated Volume.
Media Player Settingsallows you to select
more settings, which can be found under
Settingslater in this chapter.
Device Informationdisplays software and
firmware information about the currently
connected media device.
Update Media Indexindexes the device each
time it is connected to make sure you have the
latest voice commands available for all media on
the device.
BrowseBrowse the contents of the device. It also allows
you to search by genre, artist, album, etc.
To view song information, such as Title, Artist, File, Folder, Album, and
Genre, touch the on-screen album art.
You can also pressWhat’s Playing?to hear how the system pronounces
the current band and song. This can be helpful when using voice
commands to make sure the system correctly plays your request.
SD Card and USB Voice Commands
If you are listening to a USB device or an SD card, press the
voice button on the steering wheel control. When prompted, say
any of the commands in the following chart.
If you are not listening to a USB device or an SD card, press the voice
button and, after the tone, say “USB” or “SD card”, then any of the
commands in the following chart.
“USB” or “SD CARD”
“Browse”*“Play podcast episode <name>”
“Next” “Play similar music”
“Pause” “Play song <name>”
“Play” “Play TV show <name>”
**
“Play album <name>” “Play TV show episode <name>”**
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“USB” or “SD CARD”
“Play all” “Play video <name>”**
“Play artist <name>” “Play video podcast episode <name>”**
“Play audiobook <name>” “Play video playlist <name>”**
“Play author <name>” “Previous”
“Play composer <name>” “Repeat all”
“Play folder <name>” “Repeat off”
“Play genre <name>” “Repeat one”
“Play movie <name>”
**“Shuffle”
“Play music video <name>”**“Shuffle off”
“Play playlist <name>” “What’s this?”
“Play podcast <name>” “Help”
*If you have said you would like to browse your USB or SD card, the
system prompts you to specify what you would like to browse. When
prompted, see the following “Browse” chart.
**These commands are only available in USB mode and are
device-dependent.
“BROWSE”
“Album <name>” “All video podcasts”*
“All albums” “All videos”*
“All artists” “Artist <name>”
“All audiobooks” “Audiobook <name>”
“All authors” “Author <name>”
“All composers” “Composer <name>”
“All folders” “Folder <name>”
“All genres” “Genre <name>”
“All movies”
*“Playlist <name>”
“All music videos”*“Podcast <name>”
“All playlists” “TV show <name>”*
“All podcasts” “Video <name>”*
“All songs” “Video playlist <name>”*
“All TV shows”*“Video podcast <name>”*
“All video playlists”*“Help”
*These commands are only available in USB mode and are device-dependent.
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Bluetooth Audio
Your system allows you to stream audio over your vehicle’s speakers from
your connected, Bluetooth-enabled cellular phone.
To access, press the lower left corner on the touchscreen, then
select the BT Stereo tab.
Bluetooth Audio Voice Commands
If you are listening to a Bluetooth audio device, press the voice
button on the steering wheel control. When prompted, say any
of the commands in the following chart.
If you are not listening to a Bluetooth audio device, press the voice
button and, after the tone, say “Bluetooth Audio”, then any of the
commands in the following chart.
Note:If your Bluetooth device supports streaming metadata, all the
commands below are available. If your device does not, only “Next song”,
“Pause”, “Play” and “Previous song” are available.
Bluetooth Voice Commands
“Browse album
<name>”“Browse composer
<name>”“Play genre <name>”
“Browse all albums” “Browse folder
<name>”“Play playlist <name>”
“Browse all artists” “Browse genre
<name>”“Play podcast episode
<name>”
“Browse all
audiobooks””Browse playlist
<name>”“Play similar music”
“Browse all authors” ”Browse podcast
<name>”“Play song <name>”
“Browse all
composers”“Next” “Previous”
“Browse all folders” “Pause” “Repeat all”
“Browse all genres” “Play” “Repeat off”
“Browse all playlists” “Play album <name>” “Repeat one”
“Browse all podcasts” “Play artist <name>” “Shuffle”
“Browse all songs” “Play audiobook
<name>””Shuffle album”
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Bluetooth Voice Commands
“Browse artist
<name>”“Play author <name>” “Shuffle off”
“Browse audiobook
<name>”“Play composer
<name>”“What’s this?”
“Browse author
<name>”“Play folder <name>” “Help”
A/V Inputs
Your A/V inputs allow you to connect an
auxiliary audio/video source (e.g., game
systems and personal camcorders) by
connecting RCA cords (not included) to
these input jacks. The jacks are yellow,
red and white and are located either
behind a small access door on the
instrument panel or in your center console.
You can also use the A/V inputs as an auxiliary input jack (AIJ) to play
music from your portable music player over your vehicle’s speakers. Plug
in your one-eighth inch (three and one-half millimeter) RCA adapter into
the two left A/V input jacks (red and white).
Press the lower left corner of the touchscreen, then select A/V In.
To use the auxiliary input jack feature, make sure that your portable
music player is designed to be used with headphones and that it is fully
charged. You also need an audio extension cable with stereo male
one-eighth inch (three and one-half millimeter) connectors at one end
and a RCA jack at the other.
1. Begin with the vehicle parked and the radio and portable device
turned off.
2. Attach one end of the audio extension cable to the headphone output
of your player and the other end into the adapter in one of the two
left A/V input jacks (white or red) inside the center console.
3. Press the lower left corner on the touchscreen. Select either a tuned
station from the FM tab or the CD tab (if there is a CD already
loaded into the system). Adjust the volume to a comfortable listening
level.
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4. Turn the portable music player on and adjust the volume to one-half
the maximum.
5. Press the lower left corner on the touchscreen. Select the A/V In tab.
(You should hear audio from your portable music player although it
may be low.)
6. Adjust the sound on your portable music player until it reaches the
level of the FM station or CD by switching back and forth between
the controls.
In order to playback video from your iPodor iPhone(if compatible),
you must have a special combination USB/RCA composite video cable
(available for purchase from Apple). When the cable is connected to
your iPodor iPhone, plug the other end into both the RCA jacks and
the USB port.
Note:For safety reasons, connecting or adjusting the settings on your
portable music player should not be attempted while the vehicle is
moving. Also, the portable music player should be stored in a secure
location, such as the center console or the glove box, when the vehicle is
in motion. The audio extension cable must be long enough to allow the
portable music player to be safely stored while the vehicle is in motion.
Troubleshooting
•Do not connect the audio input jack to a line level output. The AIJ
only works correctly with devices that have a headphone output with
a volume control.
•Do not set the portable music player’s volume level higher than is
necessary to match the volume of the CD or FM radio as this causes
distortion and reduces sound quality.
•If the music sounds distorted at lower listening levels, turn the
portable music player volume down. If the problems persists, replace
or recharge the batteries in the portable music player.
•The portable music player must be controlled in the same manner
when it is used with headphones as the AIJ does not provide control
(play, pause, etc.) over the attached portable music player.
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PHONE
Hands-free calling is one of the main features of SYNC. Once your
phone is paired, you can access many options using the touchscreen or
voice commands. While the system supports a variety of features, many
are dependent on your cellular phone’s functionality. At a minimum, most
cellular phones with Bluetooth wireless technology support the following
functions:
•Answering an incoming call
•Ending a call
•Using privacy mode
•Dialing a number
•Redialing
•Call waiting notification
•Caller ID.
Other features, such as text messaging using Bluetooth and automatic
phonebook download, are phone-dependent features. To check your
phone’s compatibility, see your phone’s user manual and visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.
Pairing Your Phone for the First Time
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice-operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
The first thing you must do to use the phone features of SYNC is to pair
your Bluetooth-enabled cellular phone with SYNC. This allows you to use
your phone in a hands-free manner.
1. Touch Add Phone in the upper left corner of the touchscreen.
2. Make sure that Bluetooth is set to ON and that your cellular phone is
in the proper mode. See your phone’s user guide if necessary.
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3. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC in the radio display. The display indicates when
the pairing is successful.
4. The system asks you if you want to download your phone book.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, see
your phone’s user guide and visit the website.
Pairing Subsequent Phones
Note:Make sure the vehicle ignition and radio are turned on and that
the transmission is in positionP.
1. Press the phone corner of the touchscreen > Settings > Phone > BT
Devices > Add Device.
2. Make sure that Bluetooth is set to ON and that your cellular phone is
in the proper mode. See your phone’s user guide if necessary.
3. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC on the screen. The display indicates when the
pairing is successful.
4. The system asks you if you want to download your phone book.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, see
your phone’s user guide and visit the website.
Making Calls
Press the voice button. When prompted, say “Call <name>” or
say “Dial”, then the desired number.
To end the call or exit phone mode, press and hold the phone
button.
Receiving Calls
During an incoming call, an audible tone sounds. Call information
appears in the display if it is available.
Accept the call by pressing Accept on the touchscreen or by
pressing this button on your steering wheel control.
Reject the call by pressing Reject on the touchscreen or by
pressing this button on your steering wheel control.
Ignore the call by doing nothing. SYNC logs it as a missed call.
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Phone Menu Options
Press the top left corner on your touchscreen to select from the
following options:
When you select: You can:
PhoneAccess the on-screen numerical pad to enter a
number and place a call.
During an active call, you can also choose to mute
the call, put it on hold, activate privacy (returns the
call to your cellular phone), join two calls or end the
call.
Quick DialSelect and call contacts stored in your phonebook
contacts and call history folder.
PhonebookAccess and call any contacts in your previously
downloaded phone book. The system places the
entries in alphabetical categories summarized at the
top of the screen.
To turn on contact picture settings (if your device
supports this feature), press Phone > Settings >
Manage Phonebook > Download photos from
Phonebook > On.
Certain smart phonesmaysupport transferring
street addresses when listed with phone book
contact information. If this feature is supported, you
can select and use these addresses as destinations
and also save them as favorites.
HistoryAccess any previously dialed, received or missed
calls while your Bluetooth-enabled phone was
connected to SYNC. You can also choose to save
these to your Favorites or Quick Dial.
This is a phone-dependent feature. If your phone
does not support downloading call history using
Bluetooth, SYNC keeps track of calls made with the
SYNC system.
MessagingSend text messages using your touchscreen. See
Text messaginglater in this section.
SettingsAccess various phone settings, such turning
Bluetooth on and off, managing your phonebook and
more. SeePhone settingslater in this section.
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