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•Do not leave the liftgate open while driving. Doing so could cause
serious damage to the liftgate and its components as well as allowing
carbon monoxide to enter the vehicle.
WARNING:Make sure that the liftgate door is closed to prevent
exhaust fumes from being drawn into the vehicle. This will also
prevent passengers and cargo from falling out. If you must drive with
the liftgate door open, keep the vents open so outside air comes into
the vehicle.
POWER LIFTGATE (IF EQUIPPED)
You can power open or close the liftgate with the following controls.
•instrument panel control button
•integrated keyhead transmitter button
•outside liftgate control button
•control button in the rear cargo area
Note:The liftgate movement direction can be reversed with a second
press of the instrument panel, or the rear cargo area control button, or a
second double press of the integrated keyhead transmitter button.
Opening and Closing the power liftgate:
WARNING:Make sure all persons are clear of the power liftgate
area before using the power liftgate control.
WARNING:Keep keys out of reach of children. Do not allow
children to play near an open or moving power liftgate.
The liftgate will only operate with the vehicle in P (Park).
When the liftgate is being power closed, a chime will sound three times
as the liftgate begins to power close. A single chime indicates a problem
with the close request, caused by:
•the ignition is in on and the transmission is not in Park
•or the battery voltage is below the minimum operating voltage
•or the vehicle speed is at or above 3 mph (5 km/h)
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Note:The liftgate movement direction can be reversed with a second
press of the instrument panel, or the rear cargo area control buttons, or
a second double press of the integrated keyhead transmitter button.
To manually operate the liftgate:
1. Disable the liftgate power function. Refer to theMessage centerin
this chapter.
2. Open and close the liftgate as you would a standard liftgate. Refer to
Manual liftgatein this chapter.
Note:In case of operation in extreme cold -40°F (-40°C), or on extreme
inclines, manual operation of the liftgate is suggested.
Obstacle detection:
The power liftgate system is equipped with an obstacle detection feature.
If the power liftgate is closing, the system will reverse to full open when
it detects an obstacle. A chime will sound three times when an obstacle
is detected as the liftgate begins to reopen. Once the obstacle is
removed, the liftgate can be closed under power.
If the power liftgate is opening, the system will stop and a chime will
sound three times when an obstacle is detected. Once the obstacle is
removed, the liftgate can again be operated normally.
Resetting the power liftgate:
The power liftgate may not operate properly and may need to be reset if
any of these conditions occur:
•a low voltage or dead battery
•disconnected battery
•the liftgate is manually closed and left ajar (unlatched)
To reset the power liftgate:
1. Disconnect the battery for 20 seconds then, reconnect the battery.
2. Manually close and fully latch the liftgate.
3. Power open the liftgate by using the integrated keyhead transmitter,
or the instrument panel control button.
Note:If the power liftgate system is turned off in the message center,
the system cannot be activated with the outside release handle or rear
cargo area control button. The system will need to be turned on to
resume operation with the outside release handle or rear cargo area
control button. The power liftgate is still operational through the use of
the remote entry transmitter and instrument panel button when the
power liftgate is turned off in the message center.
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2. Press and hold either the 1 or 2
control on the driver’s door for five
seconds. (A tone will be heard after
1
12seconds when the memory store
is done) continue to hold until a
second tone is heard after five
seconds.
3. Within three seconds press the
on the transmitter.
4. A tone will be heard when the activation is complete.
5. Repeat this procedure for another transmitter if desired.
Deactivating the memory feature
To deactivate this feature:
1. Press and hold either the 1 or 2 control on the driver’s door for five
seconds. (A tone will be heard after 1
12seconds when the memory store
is done) continue to hold until a second tone is heard after five seconds.
2. Within three seconds press the
on the transmitter.
3. A tone will be heard when the deactivation is complete.
4. Repeat this procedure for another transmitter if desired.
Replacing the battery
The Integrated Keyhead Transmitter uses one coin type three-volt
lithium battery CR2032 or equivalent.
To replace the battery:
1. Twist a thin coin in the slot of the
IKT near the key ring in order to
remove the battery cover.
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2. Do not wipe off any grease on the
battery terminals on the back
surface of the circuit board.
3. Remove the old battery.
Note:Please refer to local
regulations when disposing of
transmitter batteries.
4. Insert the new battery. Refer to the instructions inside the IKT for the
correct orientation of the battery. Press the battery down to ensure that
the battery is fully seated in the battery housing cavity.
5. Snap the battery cover back onto the key.
Note:Replacement of the battery willnotcause the IKT to become
deprogrammed from your vehicle. The IKT should operate normally after
battery replacement.
Replacing lost Integrated Keyhead Transmitters (IKTs)
If you would like to have your Integrated Keyhead Transmitters
reprogrammed because you lost one, or would like to buy additional
IKTs, you can either reprogram them yourself, or takeall IKTsto your
authorized dealer for reprogramming.
How to reprogram your Integrated Keyhead Transmitters (IKTs)
To program a new Integrated Keyhead Transmitter yourself, refer to
Programming spare keysin theSecuriLock™ passive anti-theft
systemsection of this chapter.Note:At least two IKTs are required to
perform this procedure yourself.
Illuminated entry
The interior lamps and puddle lamps (if equipped) illuminate when the
Integrated Keyhead Transmitter or the keyless entry system keypad is
used to unlock the door(s).
The illuminated entry system will turn off the interior lights if:
•the ignition is turned to the on position, or
•the Integrated Keyhead Transmitter
control is pressed, or
•the vehicle is locked using the keyless entry keypad, or
•after 25 seconds of illumination.
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5. Turn the ignition back to the 3 (on) position. The horn will chirp one
time to confirm programming mode has been entered and is active.
6. Press the power door unlock control twice within five seconds.
Note:The horn will chirp once to indicate the perimeter lighting feature
has been deactivated. The horn will chirp once and honk once (one short
and one long) to indicate the perimeter lighting feature has been
activated.
7. Turn the ignition to the 1 (off) position to exit the procedure.
Note:The horn will chirp once to confirm the procedure is complete.
Illuminated exit
•When all vehicle doors are closed and the key is removed from the
ignition, the interior dome lamps (and the exterior mirror puddle
lamps, if equipped) will illuminate.
The lights will turn off if all the doors remain closed and
•25 seconds elapse, or
•the key is inserted in the ignition.
Battery saver
The battery saver will shut off the interior lamps 10 minutes after the
ignition has been turned to the off position.
•If the dome lamps were turned on using the panel dimmer control, the
battery saver will shut them off 10 minutes after the ignition has been
turned to the off position.
•If the courtesy lamps were turned on because one of the vehicle doors
or the liftgate was opened, the battery saver will shut off them off
10 minutes after the ignition has been turned to the off position.
•The battery saver will shut off the headlamps 10 minutes after the
ignition has been turned to the off position.
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WARNING:Do not drive your vehicle until you verify that the
brakelamps are working.
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Turn the ignition to the off
position and remove the key whenever you leave your vehicle.
WARNING:If the parking brake is fully released, but the brake
warning lamp remains illuminated, the brakes may not be
working properly. See your authorized dealer as soon as possible.
Automatic Transmission Adaptive Learning
Your transmission is equipped with an adaptive learning strategy found in
the vehicle computer. This feature is designed to increase durability and
provide consistent shift feel over the life of the vehicle. A new vehicle or
transmission may have firm and/or soft shifts. This operation is
considered normal and will not affect function or durability of the
transmission. Over time, the adaptive learning process will fully update
transmission operation. Additionally, whenever the battery is
disconnected or a new battery installed, the strategy must be relearned.
Understanding the gearshift positions of the 6–speed automatic
transmission
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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HAZARD FLASHER CONTROL
The hazard flasher control is located
on the instrument panel by the
radio. The hazard flashers will
operate when the ignition is in any
position or if the key is not in the
ignition.
Push in the flasher control and all front and rear direction signals will
flash. Press the flasher control again to turn them off. Use it when your
vehicle is disabled and is creating a safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
FUEL PUMP SHUT-OFF SWITCH
This device stops the electric fuel pump from sending fuel to the engine
when your vehicle has had a substantial jolt.
After an accident, if the engine cranks but does not start, this switch
may have been activated.
The fuel pump shut-off switch is
located in the front passenger
footwell area in the right upper
corner.
To reset the switch:
1. Turn the ignition to the off
position.
2. Check the fuel system for leaks.
3. If no leaks are apparent, reset the
switch by pushing in on the reset
button.
4. Turn the ignition the on position.
5. Wait a few seconds and return
the key to the off position.
6. Make another check for leaks.
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SERVICE RECOMMENDATIONS
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty
Guide/Customer Information Guideto find out which parts and
services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft parts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning (cigarettes) material away
from the battery and all fuel related parts.
Working with the engine off
1. Set the parking brake and shift to P (Park).
2. Turn off the engine and remove the key.
3. Block the wheels.
Working with the engine on
1. Set the parking brake and shift to P (Park).
2. Block the wheels.
WARNING:To reduce the risk of vehicle damage and/or
personal burn injuries, do not start your engine with the air
cleaner removed and do not remove it while the engine is running.
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These temporary malfunctions can be corrected by filling the fuel tank
with good quality fuel, properly tightening the fuel cap or letting the
electrical system dry out. After three driving cycles without these or any
other temporary malfunctions present, theService engine soon
indicator should stay off the next time the engine is started. A driving
cycle consists of a cold engine startup followed by mixed city/highway
driving. No additional vehicle service is required.
If theService engine soon
indicator remains on, have your vehicle
serviced at the first available opportunity. Although some malfunctions
detected by the OBD-II may not have symptoms that are apparent,
continued driving with theService engine soon
indicator on can
result in increased emissions, lower fuel economy, reduced engine and
transmission smoothness, and lead to more costly repairs.
Readiness for Inspection/Maintenance (I/M) testing
Some state/provincial and local governments may have
Inspection/Maintenance (I/M) programs to inspect the emission control
equipment on your vehicle. Failure to pass this inspection could prevent
you from getting a vehicle registration. Your vehicle may not pass the I/M
test if theService engine soon
indicator is on or not working
properly (bulb is burned out), or if the OBD-II system has determined
that some of the emission control systems have not been properly
checked. In this case, the vehicle is considered not ready for I/M testing.
If theService engine soon
indicator is on or the bulb does not
work, the vehicle may need to be serviced. Refer to the On board
diagnostics (OBD-II) description in this chapter.
If the vehicle’s engine or transmission has just been serviced, or the
battery has recently run down or been replaced, the OBD-II system may
indicate that the vehicle is not ready for I/M testing. To determine if the
vehicle is ready for I/M testing, turn the ignition key to the on position
for 15 seconds without cranking the engine. If theService engine
soon
indicator blinks eight times, it means that the vehicle is not
ready for I/M testing; if theService engine soon
indicator stays on
solid, it means that the vehicle is ready for I/M testing.
The OBD-II system is designed to check the emission control system
during normal driving. A complete check may take several days. If the
vehicle is not ready for I/M testing, the following driving cycle consisting
of mixed city and highway driving may be performed:
15 minutes of steady driving on an expressway/highway followed by
20 minutes of stop-and-go driving with at least four 30-second idle
periods.
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