ESP FORD TRANSIT 2021 Owner's Guide

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Blind Spot Information System
Limitations
Some trailers may cause a slight change
in system performance:

Wide box trailers, especially those
wider than the towing vehicle, may
cause false alerts to occur when driving
next to infrastructure or near parked
cars. A false alert may also occur while
making a 90-degree turn or driving
through a roundabout.
• Wide trailers that have a total length
greater than 20 ft (6 m) may cause
delayed alerts when a vehicle is
passing at high speed. •
Box trailers that have a width greater
than
7.9 ft (2.4 m) may cause early
alerts when you pass a vehicle.
• Clam shell or V-Nose box trailers with
a width greater than 7.9 ft (2.4 m) may
cause delayed alerts when a vehicle
traveling the same speed as your
vehicle merges lanes.
Blind Spot Information System
Warning Lamp It illuminates in the instrument
cluster if you switch the system
off.
If it illuminates when the system is on this
indicates a malfunction. Have your vehicle
checked as soon as possible.
Blind Spot Information System Information Messages Description
Message
Displays if the new trailer is attached but not selected. Select
a trailer.
Trailer Blind Spot Add
Trailer Exit Press OK to
Select
Displays if the blind spot information system sensors are
blocked.
Blind Spot Not Available
Sensor Blocked See
Manual
Displays if you attach a trailer to your vehicle.
Blind spot & cross Traffic
alert deact. Trailer
attached
The system has detected a fault that requires service. Have
your vehicle checked as soon as possible.
Blind Spot System Fault
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Adaptive Learning (If Equipped)
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with
the brake system to help operate advanced stability control and accident
avoidance systems. Additionally, whenever
the battery is disconnected or a new
battery installed, you must drive your
vehicle a short distance before the system
relearns the strategy and reactivates all
systems.
Steering Information Messages Description
Message
The system has malfunctioned. Stop your vehicle as soon
as it is safe to do so. You continue to have full steering but
you need to exert greater force on the steering wheel. Have
your vehicle checked as soon as possible.
Steering Fault Service
Now
Steering Loss Stop
Safely
Steering Assist Fault
Service Required
PRE-COLLISION ASSIST WARNING: You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in
the loss of control of your vehicle,
personal injury or death. WARNING:
The system does not
operate during hard acceleration or
steering. Failure to take care may lead
to a crash or personal injury. WARNING: The system may fail or
operate with reduced function during
cold and severe weather conditions.
Snow, ice, rain, spray and fog can
adversely affect the system. Keep the
front camera and radar free of snow and
ice. Failure to take care may result in the
loss of control of your vehicle, serious
personal injury or death. WARNING:
The system may not
operate properly if your vehicle has a
non-Ford windshield. Do not carry out
windshield repairs in the area around the
sensor. WARNING:
In situations where the
vehicle camera has limited detection
capability, this may reduce system
performance. These situations include
but are not limited to direct or low
sunlight, vehicles at night without tail
lights, unconventional vehicle types,
pedestrians with complex backgrounds,
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Using the Front View Camera
The front view camera provides a video
image of the area in front of your vehicle.
To use the front view camera system,
place the transmission in any gear except
reverse (R). An image of the front of your
vehicle appears once you press the camera
enable button and your vehicle speed is
below 6 mph (10 km/h).
Note: The area displayed on the screen may
vary according to your vehicle's orientation
or road condition.
Note: The front view camera will switch off
if your vehicle speed exceeds
6 mph
(10 km/h). You will have to switch the
system back on by using the enable button
once below the speed threshold.
Note: The camera system may not operate
correctly if mud, water or debris obstructs
the camera's view. You can clean the lens
with a soft, lint-free cloth and non-abrasive
cleaner or by using your front washer. See
Wipers and Washers
(page 97). The camera button is located on
the audio unit.
Camera Views
Press the camera button to toggle
between different views.
• Front Normal View: Provides an image
of what is directly in front of your
vehicle.
• Front Split View: Provides an extended
view of what is in front of your vehicle.
Access this view by pressing the
camera button from the Front Normal
View screen. DRIVE CONTROL
Selectable Drive Modes
Your vehicle has various drive modes that
you can select for different driving
conditions. Depending on the drive mode
that you select, the system adjusts various
vehicle settings, for example steering, gear
shifting, handling and powertrain response.
Selecting a Drive Mode
The button is on the instrument panel.
Repeatedly press the button to
scroll through the available drive
modes. Release the button to
confirm your selected drive mode.
Normal Vehicle settings suited for
balanced driving.
Note: This is the default mode each time
you switch the ignition on.
Eco Vehicle settings suited for
economical driving.
Slippery Vehicle settings suited for driving
on slippery roads.
Tow/Haul Vehicle settings suited for
towing or hauling.
Mud/Ruts Vehicle settings suited for driving
through mud and ruts.
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5. If the trailer wheels lock, indicated by
squealing tires, reduce the gain setting.
If the trailer wheels turn freely, increase
the gain setting. Repeat steps four and
five until the gain setting is at a point just below trailer wheel lock. If towing
a heavier trailer, trailer wheel lock may
not be attainable even with the
maximum gain setting of 10.
System Warning Messages Action and Description
Message
Displays in response to faults sensed by the trailer brake
controller, accompanied by a single tone. If this message
appears, contact an authorized dealer as soon as possible
for diagnosis and repair. The controller may still function, but
performance may be degraded.
Trailer Brake Module
Fault
Displays when there is a short circuit on the electric brake
output wire. If the message displays, accompanied by a single
tone, with no trailer connected, the problem is with your
vehicle wiring between the trailer brake controller and the 7-
pin connector. If the message only displays with a trailer
connected, the problem is with the trailer wiring. Consult a
trailer dealer for assistance. This can be a short to ground,
for example a chaffed wire, short to voltage, for example a
pulled pin on trailer emergency breakaway battery or the
trailer brakes may be drawing too much current.
Wiring Fault on Trailer
Note: An authorized dealer can diagnose the trailer brake controller to determine exactly
which trailer fault has occurred. However, the Ford Warranty does not cover this diagnosis
if the fault is with the trailer.
Points to Remember
• Do not attempt removal of the trailer
brake controller without consulting the
Workshop Manual. Damage to the unit
may result.
• Adjust gain setting before using the
trailer brake controller for the first time.
• Adjust gain setting, using the procedure
above, whenever road, weather and
trailer or vehicle loading conditions
change from when the gain was initially
set. •
Only use the manual control lever for
correct adjustment of the gain during
trailer setup. Misuse, such as
application during trailer sway, could
cause instability of trailer or tow
vehicle.
• Avoid towing in adverse weather
conditions. The trailer brake controller
does not provide anti-lock control of
the trailer wheels. Trailer wheels can
lock up on slippery surfaces, resulting
in instability of trailer or tow vehicle.
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The trailer brake controller is fitted with
a feature that reduces output at vehicle
speeds below 11 mph (18 km/h) so
trailer and vehicle braking is not jerky
or harsh. This feature is only available
when applying the brakes using your
vehicle's brake pedal, not the
controller.
• The controller interacts with the brake
control system and powertrain control
system of your vehicle to provide the
best performance on different road
conditions.
• Your vehicle's brake system and the
trailer brake system work
independently of each other. Changing
the gain setting on the controller does
not affect the operation of your
vehicle's brake system whether you
attach a trailer or not.
• When you switch the engine off, the
controller output is disabled and the
display and module shut down. The
controller module and display turn on
when you switch the ignition on.
• The trailer brake controller is only a
factory-installed or dealer-installed
item. Ford is not responsible for
warranty or performance of the
controller due to misuse or customer
installation.
Trailer Lamps WARNING:
Never connect any
trailer lamp wiring to the vehicle's tail
lamp wiring; this may damage the
electrical system resulting in fire. Contact
your authorized dealer as soon as
possible for assistance in proper trailer
tow wiring installation. Additional
electrical equipment may be required. Trailer lamps are required on most towed
vehicles. Make sure all running lamps,
brake lamps, turn signals and hazard
warning lamps are working.
Before Towing a Trailer
Practice turning, stopping and backing up
to get the feel of your vehicle-trailer
combination before starting on a trip.
When turning, make wider turns so the
trailer wheels clear curbs and other
obstacles.
When Towing a Trailer

Do not drive faster than
70 mph
(113 km/h) until you drive your vehicle
at least 495 mi (800 km). See
Breaking-In (page 247).
• Do not make full-throttle starts.
• Check the tow hitch, electrical
connections and trailer wheel lug nuts
thoroughly after you have traveled
50 mi (80 km)
.
• When stopped in congested or heavy
traffic during hot weather, place the
gearshift in position park (
P) to aid
engine and transmission cooling and
to help A/C performance.
• Turn off the speed control with heavy
loads or on hilly terrain. The speed
control may turn off automatically
when you are towing on long, steep
grades.
• Shift to a lower gear when driving down
a long or steep hill. Do not apply the
brakes continuously, as they may
overheat and become less effective.
• If the transmission is fitted with a
Grade Assist, Tow/Haul
feature, use
this feature when towing. This provides
engine braking and helps eliminate
excessive transmission shifting for
optimum fuel economy and
transmission cooling.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:

24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico, Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in: E-mail
Fax
Phone
Customer Relation-
ship Center
apemcrc@ford.com
N/A
N/A
Asia Pacific
atnclien@ford.com
N/A
+1-800-841-3673
Caribbean and
Central America
menacac@ford.com
971 4 3327 266
Ford
Middle East 80004443673
Lincoln
80004441067
UAE
80004441066
Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi 800850078
Kuwait
22280384
nafcrc@ford.com
N/A
N/A
North Africa
atnclien@ford.com
N/A
+1-800-841-3673
Puerto Rico and U.S.
Virgin Islands
ssacrc@ford.com
N/A
N/A
Sub-Saharan Africa
infokr1@ford.com orinfokr@lincoln.com
N/A
+82-02-1600-6003
South Korea
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If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Global Trade Services
by emailing, expcso@ford.com.
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership
’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, LLC at:
HELM, LLC
47911 Halyard Drive, Suite 200
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, LLC can also be reached by their
website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
Obtaining a French Owner ’s
Manual
French Owner ’s Manual can be obtained
from your authorized dealer or by
contacting Helm, LLC using the contact
information listed previously in this section. REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
www
.s a f er c ar .g o v ; or write to:
Administrator
1200 New Jersey Avenue,
Southeast
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from www .s a f er c ar .g o v .
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Higher - to allow higher load carrying
capacity and to allow it to travel over
rough terrain without getting hung up
or damaging underbody components.
• Shorter - to give it the capability to
approach inclines and drive over the
crest of a hill without getting hung up
or damaging underbody components.
All other things held equal, a shorter
wheelbase may make your vehicle
quicker to respond to steering inputs
than a vehicle with a longer wheelbase.
• Narrower - to provide greater
maneuverability in tight spaces,
particularly in off-road use. As a result of the above dimensional
differences, sport-utility vehicles, vans and
trucks often will have a higher center of
gravity and a greater difference in center
of gravity between the loaded and
unloaded condition.
These differences that make your vehicle
so versatile also make it handle differently
than an ordinary passenger car. TIRE SEALANT AND INFLATOR
KIT WARNING: Do not use the inflator
kit on run flat tires. This could cause loss
of vehicle control. WARNING: Depending on the type
and extent of tire damage, some tires
can only be partially sealed or not sealed
at all. Loss of tire pressure can affect
vehicle handling, leading to loss of
vehicle control. WARNING:
Do not use the kit on a
previously damaged tire, for example
when it has been driven under inflated.
This could cause loss of vehicle control,
personal injury or death.
Note: Motorhome owners may have to
follow separate instructions issued with the
temporary mobility kit.
If your vehicle does not have a spare wheel
it has a tire sealant and inflator kit. The kit
is in the right-hand side stepwell. Only use
the kit supplied with your vehicle.
Note: : The kit can only temporarily repair
one tire puncture with a maximum puncture
size of up to 0.24 in (6 mm).
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United States Department of
Transportation Tire Quality
Grades
The United States of America
Department of Transportation
requires Ford Motor Company to
give you the following information
about tire grades exactly as the
government has written it.
Treadwear
The treadwear grade is a
comparative rating based on the
wear rate of the tire when tested
under controlled conditions on a
specified government test course.
For example, a tire graded 150
would wear 1½ times as well on
the government course as a tire
graded 100. The relative
performance of tires depends
upon the actual conditions of their
use, however, and may depart
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.
Traction AA A B C
WARNING: The traction
grade assigned to this tire is
based on straight-ahead braking
traction tests, and does not
include acceleration, cornering,
hydroplaning or peak traction
characteristics. The traction grades, from highest
to lowest are AA, A, B, and C. The
grades represent the tire
’s ability
to stop on wet pavement as
measured under controlled
conditions on specified
government test surfaces of
asphalt and concrete. A tire
marked C may have poor traction
performance.
Temperature A B C WARNING:
The
temperature grade for this tire is
established for a tire that is
properly inflated and not
overloaded. Excessive speed,
underinflation, or excessive
loading, either separately or in
combination, can cause heat
buildup and possible tire failure.
The temperature grades are A
(the highest), B and C,
representing the tire ’s resistance
to the generation of heat and its
ability to dissipate heat when
tested under controlled conditions
on a specified indoor laboratory
test wheel. Sustained high
temperature can cause the
material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden
tire failure. The grade C
corresponds to a level of
performance which all passenger
car tires must meet under the
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