FORD TRANSIT CONNECT 2015 2.G Quick Reference Guide
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2015 TRANSIT
FK3J 19G217 AA
fordowner.com  (U . S .) ford.ca (C a n a d a)
United States  
Ford Customer Relationship Center
1-800-392-3673 (FORD) 
(TDD for the hearing impaired:  
1-800-232-5952)
fordowner.com
Canada 
Ford Customer Relationship Centre 
1-800-565-3673 (FORD)
ford.ca
This Quick Reference Guide is not intended to 
replace your vehicle Owner’s Manual which 
contains more detailed information concerning the 
features of your vehicle, as well as important 
safety warnings designed to help reduce the risk of 
injury to you and your passengers. Please read your 
entire Owner’s Manual carefully as you begin 
learning about your new vehicle and refer to the 
appropriate chapters when questions arise. All 
information contained in this Quick Reference 
Guide was accurate at the time of duplication. We 
reserve the right to change features, operation 
and/or functionality of any vehicle specification at 
any time. Your Ford dealer is the best source for 
the most current information. For detailed 
operating and safety information, please consult 
your Owner’s Manual.
WARNING: Driving while distracted can result  
in loss of vehicle control, crash and injury. We 
strongly recommend that you use extreme caution 
when using any device that may take your focus 
off the road. Your primary responsibility is the safe 
operation of your vehicle. We recommend against 
the use of any hand-held device while driving and 
encourage the use of voice-operated systems 
when possible. Make sure you are aware of all 
applicable local laws that may affect the use of 
electronic devices while driving.
LEARN MORE ABOUT YOUR NEW VEHICLE
Scan the country-appropriate QR code with your smartphone  
(make sure you have a scanner app installed) and you can access even 
more information about your vehicle.
March 2014
First Printing
Quick Reference Guide Transit 
Litho in U.S.A.
QUICK   
REFERENCE  
  GUIDE     
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*available only with MyFord Touch
TABLE OF CONTENTS
BASIC COMMANDS• What can I say?
•  List of commands
•  Main menu
• Previous
• Next
•  Go back
• Exit
• Help
•  Vehicle health report
•  Pair my phonePHONE• Phone list of commands
  - Dial
  -  Call <name> on cell/at home/ 
at work
  - Call voicemail
  - Do not disturb <On/Off>
  -  Listen to text message  
(phone-dependent feature)
ENTERTAINMENT•    Audio list of commands: 
You can also get detailed lists of 
commands for radio, USB,  Bluetooth
® 
audio, SiriusXM and SD card*
• Radio
  - <On/Off>
  - FM <87.9-107.9>
  - FM preset <#>
• CD
  - Play track <1-512>
  - Shuffle <On/Off>
• USB
  - Play song <name>
  - Play album <name>
• SiriusXM
  - <channel name>
  - Preset <#>
NAVIGATION*• Navigation list of commands 
  -  Destination street address  
<number, name, city>
  - Destination home
  - Navigation voice <On/Off>
  -  Navigation voice volume  
<increase/decrease>
  - Repeat instruction
  -  Show <map/north-up/ 
heading-up/3D>
•  Travel Link list of commands
  - Traffic
  - Weather
  - Movie listings
  - Fuel prices
  - Sports <headlines/scores/schedule>
Touch the voice button  on the steering wheel and then say:
Some ser vices may not be available in your area. 
Refer to your Owner’s Manual , visit the website 
or call the toll-free number for more information. For U.S. customers: visit SyncMyRide.com
  
or call 1-800-392-367 3  (select Option 1 or 2 for 
language, then Option 3).  For Canadian customers: visit SyncMyRide.ca
 
or call 1-800-565 -367 3  (select Option 1 or 2 for 
language, then Option 3).
COMMONLY USED SYNC® VOICE COMMANDS
  INSTRUMENT PANEL  4�5
 SYNC 67
  SYNC WITH MYFORD TOUCH  8�10
 COMFORT 11
 CONVENIENCE  12
 FUNCTION 13
  ESSENTIAL FEATURES  14�15       
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1     HOOD RELEASE LEVER 
      Pull the lever to release the hood.
2  CRUISE  CONTROL 
    To Set a Cruise Control Speed
    A.   Press  the  ON control and release.
    B.  Accelerate to the desired speed.
    C.   Press and release SET+ . Take your foot off the 
accelerator pedal. 
      After you set your speed, you can press and hold 
SET+  or SET–  to adjust cruise speed. Release the 
control when you reach the desired speed. To 
cancel the set speed, pull CAN  toward you and 
release or tap the brake pedal. To switch cruise 
control off, press OFF or switch the ignition off.
3  AUTOLAMPS* 
     Allows your headlamps to turn on and off 
automatically in low-light situations or during 
inclement weather. Your headlamps will remain 
on for a period of time after you switch off the 
ignition. You can adjust the time delay using the 
information display controls. 
      NOTE  It may be necessary to switch your 
headlamps on manually in severe   
weather conditions.
4    INFORMATION  DISPLAY* 
      Provides information about various systems on your vehicle. Use the left, 5-way controls 
located on the steering wheel to choose and confirm settings and messages. Refer to the 
Information Displays chapter of your Owner’s Manual for more information.
5    SERVICE ENGINE SOON LIGHT 
     Lights briefly when you switch on the ignition. If it remains on or is blinking after you 
start the engine, the On-Board Diagnostics (OBD-II) system has detected a malfunction. 
Drive in a moderate fashion and contact your authorized dealer as soon as possible. 
6    AUTOWIPERS*
      The wipers will function when the rain sensor detects moisture on the   
windshield. Use the rotary control to adjust the sensitivity. 
      With low sensitivity, the wipers will operate when the sensor detects a large amount of 
moisture on the windshield. 
      With high sensitivity, the wipers will operate when the sensor detects a small amount of 
moisture on the windshield.
7    MEDIA STEERING WHEEL CONTROLS*
       (Volume): Press (+ ) to increase or (–) decrease volume levels.
   Pull 
 to access voice recognition.
     Press   
 to access phone mode or to answer a call.
   Press 
 to exit phone mode or end a call.
     Press 
   to access the next/previous radio station, CD track or preset satellite 
radio channel*.
8     TILT/TELESCOPING STEERING WHEEL 
      Unlock the steering wheel by pulling the lever down. Adjust the wheel to the desired 
position. Push the lever back up to lock the steering wheel into place.
*if equipped
*if equipped
27
5
6
4
4
8
3
INSTRUMENT  PANEL
1                               
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76
GETTING STARTED WITH 
YOUR SYNC SYSTEM
SYNC is a hands-free, voice 
recognition system used for 
entertainment, information  
and communication.   
SYNC. Say the Word.
Before You Get Started
 1.    Set up your owner account 
at SyncMyRide.com (U.S.) or 
SyncMyRide.ca (Canada). Register 
by following the on-screen 
instructions. After registering, you 
can see what services you are 
eligible for.
  2.   SYNC uses a wireless connection 
called 
 Bluetooth® to communicate 
with your phone. Switch on 
Bluetooth mode in your phone’s 
menu options. This lets your phone 
find SYNC. If you need more details 
on setting up your phone with SYNC, 
visit  SyncMyRide.com (U.S.) or 
SyncMyRide.ca (Canada) or your 
phone manufacturer’s website.  Pairing Your Phone with SYNC 
In order to use the many features of 
SYNC, such as making a phone call or 
receiving a text, you must first connect 
 
or pair your phone with SYNC.
To Pair Your Phone for the First Time
  1.     Place your vehicle is in park (P) and 
switch on your ignition and radio.
  2.   Press  the  phone button 
 , when 
the display indicates No Phone 
Found, press OK.
  3.   When  Add Bluetooth Device?  
appears in the display, press OK. 
  4.    When  Find SYNC appears in the 
display, press OK. When prompted 
on your phone’s display, enter   
the PIN provided by SYNC into   
your phone.
  5.   The display will indicate when the 
pairing is successful.
USING YOUR PHONE WITH SYNC 
 NOTE  You must download your phone book to make phone calls with voice 
commands by name.
Making a Phone Call 
Use SYNC to make a phone call to anyone in your phone book by pulling the voice  
button 
 and when prompted, say any of the following voice commands: 
  Call <name>   
  Call <name> at work   
  Call <name> on mobile or cell  
  Call <name> at home
For example, you could say Call Jake Smith at home. SYNC repeats the command 
back to you and dials the number.
 NOTE  You can also make phone calls by giving the voice command Dial, then 
verbally say the phone number.
Answering Incoming Calls
Whenever you have an incoming call, 
you will be able to see the name and 
number of the person calling in your 
display. Press the phone button
 to 
answer an incoming call. You can hang 
up at any time by pressing the phone  
button 
.
Do Not Disturb Mode 
This feature blocks incoming calls and 
text messages and saves them for later. 
You still have access to outgoing calls 
when this feature is active. Say the voice 
command  Do not disturb on to enable 
and  Do not disturb off to disable.
 NOTE  You can choose from privacy 
mode (can listen and talk only by 
phone) or open mode (listen/talk by   
the vehicle) via the display.
 NOTE  The system may prompt you to:
  »    Set your phone as the primary/
favorite (the primary phone will 
receive messages and voicemail).
  »    Download your phone book   
(a requirement to use the full set   
of voice commands).
  »  Switch on 911 Assist
®.
Tips
  »    Make sure you accept the request 
from SYNC to access your phone.
  »    To pair subsequent phones, please 
refer to Pairing Subsequent Phones  
in the SYNC  chapter of your 
Owner’s Manual.
  »    If you experience pairing problems, 
follow these steps to perform a 
clean pairing process: 
   1.     Delete your phone from SYNC. 
   2.   Delete the SYNC connection 
from your phone. 
   3.   Repeat  the  Pairing Your Phone 
with SYNC process.
SYNC®*        
*if equipped  
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*if equipped
Use the four-color touchscreen to explore and interact with your vehicle. The touchscreen works 
the same way as traditional controls, knobs and buttons do. Press the various corners on your 
touchscreen to personalize the many features and settings of your vehicle all in one place. The 
system provides easy interaction with your cellular phone, multimedia entertainment, climate 
and navigation system*.
BEFORE YOU GET STARTED
  »   Pair your phone to SYNC before using 
MyFord Touch (see Getting Started 
with Your SYNC System in this guide 
for instructions).
  »   If you have the navigation SD card*, 
make sure that you inserted it into 
the media port (located in the center 
console) or your navigation will not work.
  »    The touchscreen is sensitive, so 
make sure you press the desired icon 
accurately and firmly. 
  »   If you press the wrong icon and enter 
the wrong screen, you can always 
press the home icon 
 to access your 
home screen.
PHONE 
Voice-control your phone for hands-free 
calling with your phone securely put away. 
With SYNC, you won’t even need to know 
the phone number. Just say the name of 
the person you want from your contacts. 
Your phone connects you with 
many other features: 
  »    Automatically connects with a 
911 Operator in the event of an 
accident (you must switch on the 
feature prior to an incident).
  »    Transfer calls seamlessly from 
SYNC to phone as you get 
in or out of your vehicle. Set a Destination 
You can use the touchscreen to set a 
destination in many ways, like a street 
address, a city center, a place on the 
map or a POI. Use the voice control 
system or the touchscreen to set a 
destination. Narrow your choices by city 
or street as you type, and the system 
will automatically provide the fastest 
route using the quickest moving roads. 
Use the Navigation Settings 
menu to select other choices:
 
»   Shortest: Uses the shortest   
distance possible.
  »   Eco (EcoRoute): Uses the 
most fuel efficient route.
NAVIGATION 
Get started with your navigation system 
by pressing the upper-right, green corner. 
The available, voice-activated navigation 
system includes:
 »  SiriusXM Traffic™
  »  SiriusXM Travel Link™
  »    GPS (Global Positioning 
System) technology
  »  3-D mapping
  »  Turn-by-turn navigation
Some features require activation. Refer 
to the MyFord Touch chapter of your 
Owner’s Manual for complete details.
SYNC®  WITH  MYFORD TOUCH®*         
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SETTINGS 
Touch Settings  to customize information 
within your vehicle. 
Adjust the clock, display and sound 
settings, and access help through the 
touchscreen.
ENTERTAINMENT 
No matter how you store your music, 
SYNC makes it yours to enjoy when 
you’re behind the wheel. Just press 
the lower, left-hand red corner of the 
touchscreen. From here, you can easily 
go between AM/FM, SiriusXM and other 
media sources. 
Set Your Radio Presets
  »    Touch the Entertainment corner   
on the touchscreen.
  » Touch  FM and select Direct Tune.
  »    Enter the desired station and   
touch  Enter.  
»   Touch  Presets and then touch and 
hold one of the memory preset 
buttons to save it. You’ll hear a brief 
mute and the sound will return once 
the station is saved.
Bring in Your Own Music
Gain access to any audio source by voice 
and even control how each operates, 
like changing radio stations, CD tracks or 
music on one of the following devices:
  » USB
 »  Bluetooth
® streaming
  »  SD card
  »  Line in/auxiliary jack
Refer to the MyFord Touch chapter in 
your  Owner’s Manual, visit the website 
or call the toll-free number for more 
information. See the inside front cover of 
this guide for details.
11
POWER LUMBAR CONTROL*
Use the button on the outboard side of the driver seat to 
adjust the lumbar support.
ACCESSORY DELAY*
You can use the power window control for several minutes 
after you switch the ignition off or until you open a front door.
AUTOMATIC LOCKING
Your vehicle has the capability for the doors to lock 
automatically when you exceed 5 mph (8 km/h). You can 
switch this function ON in the information display. After 
switching this feature on, you can use either the interior door 
unlock button or switch the ignition off and use the key or 
remote control to unlock the rear or sliding door. 
AUTOMATIC RE-LOCKING
The doors will re-lock automatically if you do not open a 
door within 45 seconds of unlocking your vehicle with the 
remote control. The door locks and the alarm will return to 
their previous state. 
REAR CLIMATE 
CONTROLS*
Rear passengers have separate 
rotary controls to adjust fan 
speed, temperature and air 
direction to their preferences.  
STORAGE COMPARTMENTS
Transit includes a variety of storage areas specifically   
designed to organize smaller items: 
  »    The overhead console, located near the map   
light controls.
  »    The bottle holder built into the sides of the instrument panel.
  »    The front door storage compartment works a   
lot like a glovebox. 
  »    The overhead parcel shelf lets you store lighter items.
  »    The rear load space hatches let you carry longer items   
inside your vehicle.
10
SYNC®  WITH  MYFORD TOUCH®* (cont.)COMFORT
*if equipped       
*if equipped  
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1213
PARKING AID*
Sounds an audible warning 
tone if there is an obstacle near 
the vehicle’s rear bumpers. 
 »    As the vehicle moves closer to the 
obstacle, the rate of the warning 
tone increases in frequency. 
  »    The reverse sensors activate 
automatically when the vehicle 
is in reverse (R) and will 
detect objects up to 16 inches 
(40 centimeters) away. 
  »   See  the  Parking Aids chapter 
in your Owner’s Manual for 
complete information on your 
vehicle’s sensing systems.
REAR VIEW CAMERA*
The feature provides a video image of the area 
behind the vehicle. The image automatically 
appears when the vehicle is in reverse (R) 
and uses green, yellow and red guides to 
alert you of your proximity to objects. 
BATTERY LOCATION
The battery is inside your vehicle under the 
driver’s seat. See the Maintenance chapter 
of your Owner’s Manual for details. 
Locations throughout your vehicle include:
  »    On the instrument panel.
  »    Inside the floor console storage compartment
  »  Inside the cargo area.
The AC power point  provides 110 volts or up to 150 watts of 
power. The outlet resembles a typical household wall plug. You 
can find it under the parking brake lever, near the driver’s seat.
For complete details, see the Auxiliary Power Points chapter   
in your Owner’s Manual. 
 NOTE  Do not keep electrical devices or adaptors plugged in   
to the auxiliary or AC power points when not in use. Always   
run the engine for full use of the auxiliary power points or the 
AC power point. 
UPFITTER CONVERSION POINTS*
You can add trade-specific load carrying packages that are 
designed to fit your vehicle. Special connection points on the 
inside of the cargo area and on the roof allow you to attach a 
variety of bins and roof racks without permanent modifications.
REAR CARGO DOORS*
After opening the rear cargo doors, pull the inner handle to 
release the hinge lock and open the door nearly 270-degrees. 
MEDIA HUB*
Use the media hub to 
access and listen to audio 
from your portable device 
through your vehicle’s 
audio system. Located 
in the center console, 
the media hub includes 
the following features:
  »   A/V  inputs.
  »  SD card slot
  »   USB  ports.
AUXILIARY AND AC  
POWER POINTS*
Auxiliary power points  
provide 12-volt DC,   
180-watt capacity that 
allow you to power smaller 
electrical devices. 
 NOTE  Visibility aids do not replace the need to watch where the vehicle is moving. Refer to your Owner’s Manual   
for safety information, more details and limitations.
CONVENIENCE FUNCTION       
*if equipped*if equipped  
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1415
FUEL TANK CAPACITY/ 
FUEL INFO
Your vehicle has a 25.1 gallon (95L) 
fuel tank capacity. Depending on your 
vehicle, your fuel requirements vary 
based on engine configuration. Refer 
to the Capacities and Specifications  
section in your Owner’s Manual for   
more details.
Flex fuel vehicles have a yellow ring 
around the top of the fuel filler inlet 
(tube) and can use either regular 
unleaded fuel or E85 ethanol fuel.
It is best not to alternate repeatedly 
between gasoline and E85. If you do 
switch fuels, it is recommended that you 
add as much fuel as possible—at least 
half a tank. Do not add less than   
5 gallons (18.9 liters) when refueling. 
You should drive the vehicle immediately 
after refueling for at least 5 miles   
(8 km) to allow the vehicle to adapt to 
the change in ethanol concentration. 
If you exclusively use E85 fuel, it is 
recommended to fill the fuel tank with 
regular unleaded gasoline at each 
scheduled oil change. If you do not have a flex fuel vehicle, 
then only use “Regular” unleaded 
gasoline with an octane rating of 87. 
 
Do not use E85 fuels, because your 
vehicle was not designed to run on fuels 
with more than 15% ethanol. 
LOCATION OF SPARE TIRE   
AND TOOLS 
Your tools are located behind a cover in 
the sidewall of the front passenger step. 
Your spare is located under the vehicle. 
The spare tire is designed for emergency 
use only and should be replaced as soon 
as possible. For complete details on 
changing your tire, refer to the Changing 
a Road Wheel in the Wheels and Tires  
chapter of your Owner’s Manual.
TIRE PRESSURE 
MONITORING SYSTEM 
Your vehicle displays a low tire pressure 
warning light 
 in your information 
display when one or more of your tires 
are significantly under-inflated. If this 
happens, stop and check your tires as 
soon as possible, then inflate them 
to the proper pressure. Refer to the 
Inflating Your Tires section in the   
Wheels and Tires chapter of your 
Owner’s Manual for more information.
DIESEL FUEL RECOMMENDATIONS* 
Ford recommends that you use only the diesel fuels that 
meet either the ASTM D975 diesel or the ASTM D7467 
B6-B20 biodiesel industry specifications. Outside of 
North America, use fuels meeting EN590 or equivalent 
local market standard. Diesel fuel is adjusted seasonally 
for colder temperatures. For best results at temperatures 
below 20°F (-7°C), it is recommended to use a diesel fuel 
that has been seasonally adjusted for the weather.
DIESEL PARTICULATE FILTER SYSTEM* 
The system helps reduce carbon emissions, and 
requires the completion of periodic drives to clean it. 
The information display will prompt you to complete an 
operator commanded regeneration procedure. Failure to 
comply with the required cleaning procedure maintenance 
can result in damage to the diesel particulate filter system 
that may not be covered under your warranty. See your 
Diesel Supplement for more information.
ROADSIDE ASSISTANCE 
Your new Ford vehicle comes with the assurance and   
support of 24-hour emergency roadside assistance. 
To receive roadside assistance in the United States,   
call  1-800-241-3673. In Canada, call 1-800-665-2006.
ESSENTIAL  FEATURES
DIESEL EXHAUST FLUID LEVEL* 
To help reduce emission levels from the exhaust of the diesel engine, your vehicle is equipped with a selective catalytic 
reduction system that relies upon diesel exhaust fluid to operate properly. The selective catalytic reduction system 
automatically injects diesel exhaust fluid into the exhaust system to enable proper selective catalytic reduction system 
function. Make sure that you check your vehicle’s diesel exhaust fluid level during the oil change service interval, but certain 
conditions or driving styles, such as trailer towing or fast rates of acceleration, will require the refilling of the diesel exhaust 
fluid tank more often. See the scheduled maintenance information in your Diesel Supplement for more information.      
*if equipped