phone GMC ACADIA 2017 Owner's Guide
Page 197 of 419
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
196 Infotainment System
4. Touch the name of the deviceto be disconnected.
5. Touch Disconnect.
Deleting a Bluetooth Device
1. Press
{.
2. Touch SETTINGS.
3. Touch Bluetooth, then Device Management.
4. Touch the device to delete.
5. Touch
Y.
6. Touch Delete.
Bluetooth Music
Before playing Bluetooth music,
read the following information:
. A cell phone or Bluetooth device
that supports Advanced Audio
Distribution Profile (A2DP)
versions over 1.2 must be
registered and connected to the
product.
. From the cell phone or Bluetooth
device, find the Bluetooth device
type to set/connect the item as a
stereo headset. .
ewill appear on the screen if
the stereo headset is
successfully connected.
. The sound played by the
Bluetooth device is delivered
through the infotainment system.
. Bluetooth music can be played
only when a Bluetooth device
has been connected. To play
Bluetooth music, connect the
Bluetooth phone to the
infotainment system.
. If the Bluetooth device is
disconnected while playing
phone music, the music is
discontinued. The audio
streaming function may not be
supported in some Bluetooth
phones. Only one function can
be used at a time between the
Bluetooth hands-free or Phone
music function. For example,
if you convert to Bluetooth
hands-free while playing Phone
music, the music is
discontinued. Playing music from
the car is not possible when
there are no music files stored in
the cell phone. Playing Bluetooth Music
1. Press
{.
2. Touch AUDIO.
3. Touch Source.
4. Touch Bluetooth.
Pause
Touch
jto pause.
Touch
rto resume.
Playing the Next Song
Touch
l.
Playing the Previous Song
Touch
gwithin two seconds of
playback time to play the
previous song.
Returning to the Beginning of the
Current Song
Touch
gafter two seconds of
playback time.
Search
Touch and hold
gorlto rewind
or fast forward.
Page 198 of 419
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
Infotainment System 197
Playing Music Randomly
Touch
Zduring playback. Touch
again to return to normal play.
This function may not be supported
depending on the Bluetooth device.
Do not change the track too quickly
when playing Bluetooth music.
Conditions that may occur when
playing Bluetooth music:
. It takes time to transmit data
from the Bluetooth device to the
infotainment system.
. If the cell phone or Bluetooth
device is not in the waiting
screen mode, it may not
automatically play.
. The infotainment system
transmits the order to play from
the Bluetooth device in the
Bluetooth music play mode.
If this is done in a different
mode, then the device transmits
the order to stop. Depending on
the Bluetooth device options,
this order to play/stop may take
time to activate. .
If the Bluetooth music playback
is not functioning, then check to
see if the Bluetooth device is in
the waiting screen mode.
. Sounds may be cut off during
the Bluetooth music playback.
. The infotainment system outputs
the audio from the cell phone or
Bluetooth device as it is
transmitted.
Apple CarPlay and
Android Auto
If equipped, Android Auto™ and/or
Apple CarPlay™ capability may be
available through a compatible
smartphone. If available, a
PROJECTION icon will appear on
the Home Page of the infotainment
display.
To use Android Auto and/or Apple
CarPlay:
1. Download the Android Auto app to your phone from the
Google™ Play store. There is
no app required for Apple
CarPlay. 2. Connect your Android phone or
Apple iPhone by using the
compatible phone USB cable
and plugging into a USB data
port. For best performance, use
the device’ s factory-provided
USB cable. Aftermarket or
third-party cables may
not work.
The PROJECTION icon on the
Home Page will change to
ANDROID AUTO or APPLE
CARPLAY depending on the phone.
Android Auto and/or Apple CarPlay
may automatically launch upon USB
connection. If not, press the
ANDROID AUTO and/or APPLE
CARPLAY icon on the Home Page
to launch.
For further information on how to set
up Android Auto and Apple CarPlay
in the vehicle, see my. gmc.com or
see Customer Assistance
Offices 0386.
Android Auto is provided by Google
and is subject to Google’s terms
and privacy policy. CarPlay is
provided by Apple and is subject to
Apple’ s terms and privacy policy.
Page 199 of 419
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
198 Infotainment System
For Android Auto support see
https://support.google.com/
androidauto or Apple CarPlay
support at https://www.apple.com/
ios/carplay/ for more information.
Apple or Google may change or
suspend availability at any time.
Android Auto is a trademark of
Google Inc.; Apple CarPlay is a
trademark of Apple Inc.
Hands-Free Phone
General Information
Vehicles with a Hands-Free Phone
system can use a Bluetooth-capable
cell phone with a hands-free profile
to make and receive phone calls.
The infotainment system and voice
control are used to operate the
system. Not all phones support all
functions and not all phones work
with the Hands-Free Phone system.
Hands-Free Phone Controls
Use the buttons on the infotainment
system and the steering wheel to
operate the Hands-Free Phone
system.Steering Wheel Controls
Steering wheel controls can be
used to:
.
Answer incoming calls.
. Confirm system information.
. End a call.
. Decline a call.
. Cancel an operation.
. Make outgoing calls using the
call list.
g:Press to answer incoming calls.
i:Press to end a call, decline a
call, or cancel an operation.
Making a Call by Entering a Phone
Number
. Press
{, then touch PHONE on
the screen.
. Press
gon the steering wheel.
If a wrong number is entered,
touch
}to delete the number one
digit at a time, or touch and hold
}
to delete all digits of the number. Switching a Call to the Cell Phone
(Private Mode)
To switch the call from the cell
phone to hands-free:
1. Touch
0.
2. Touch
0again to switch back
to hands-free.
Turning the Microphone On
and Off
Touch
3to turn the microphone on
or off.
Calling by Redial
To call by using redial:
. Press
ion the steering wheel
controls to display the redial
guidance screen.
. Touch
5on the screen.
Redialing is not possible when there
is no call history.
Page 200 of 419
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
Infotainment System 199
Taking Calls
When a phone call comes through
the connected Bluetooth cell phone,
the audio system will be muted or
paused and the phone will ring with
the relevant information displayed.
Press
ion the steering wheel
controls, or touch
5on the screen.
To decline the call, press
ion the
steering wheel controls or touch
Reject on the screen.
Using the Contacts Menu
1. Touch contacts on the phone screen.
2. Touch
QorRto scroll through
the list.
3. Touch the phone book entry to call.
4. If there is more than one number associated with the
name, touch the number
to dial.
Searching for Contacts Entries 1. Touch contacts on the phone screen. 2. Touch
9on the contacts
screen.
3. Use the keypad to input the name to search. For details,
see “Searching for a Name”
following.
4. Touch the phone book entry to call.
5. If there is more than one number associated with the
name, touch the number
to dial.
When the Bluetooth device and
infotainment system are
successfully paired, the phone book
will download. Some phones may
not download automatically. If this
happens, connect it again or
proceed with the phone book
download on the phone.
Searching for a Name
Select characters by using the
keypad on the phone book screen.
As characters are selected, the
names that include those characters
will display on the phone book screen. As more characters of the
name are entered, the list of
possible names is shortened.
To search for the name Alex:
1. Touch (abc) to select the first character.
2. Touch (jkl) three times to select the second character.
3. Touch (def) two times to select the third character.
4. Touch (wxy) two times to select the fourth character.
Making a Call from Call History 1. Touch Call History on the phone screen.
2. Touch one of the following for:
.
WAll calls history.
.
[Dialed calls.
.
YMissed calls.
.
XReceived calls.
3. Select the contact entry to call.
Page 201 of 419
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
200 Infotainment System
Making a Call with Speed Dial
Numbers
Touch and hold the speed dial
number using the keypad on the
phone screen.
Only speed dial numbers already
stored on the cell phone can be
used for speed dial calls. Up to
two-digit speed dial numbers are
supported.
For two-digit speed dial numbers,
touch and hold the second digit to
make a call to the speed dial
number.Trademarks and
License Agreements
FCC Information
SeeRadio Frequency
Statement 0394.
Bluetooth
®
The Bluetooth word mark and logos
are owned by the Bluetooth®SIG,
Inc. and any use of such marks by
General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
DivX Certified®to play DivX®video,
including premium content.
Covered by one or more of the
following U.S. patents: 7,295,673;
7,460,668; 7,515,710; 7,519,274. DivX
®, DivX Certified®and
associated logos are trademarks of
Rovi Corporation or its subsidiaries
and are used under license.
“Made for iPod” and“Made for
iPhone” mean that an electronic
accessory has been designed to
connect specifically to iPod or
iPhone and has been certified by
the developer to meet Apple
performance standards.
iPod and iPhone are trademarks of
Apple Computer, Inc., registered in
the U.S. and other countries.
Page 211 of 419
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
210 Driving and Operating
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 272
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . 272
Trailer Towing . . . . . . . . . . . . . . . . 276
Towing Equipment . . . . . . . . . . . . 278
Conversions and Add-Ons
Add-On Electrical
Equipment . . . . . . . . . . . . . . . . . . 280
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
. Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices. .
Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Page 212 of 419
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
Driving and Operating 211
Refer to the Infotainment section
and the infotainment manual for
more information on using that
system, including pairing and using
a cell phone.
Defensive Driving
Defensive driving means“always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety
Belts 068.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
. Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time. Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
.
Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Page 271 of 419
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
270 Driving and Operating
may not pass a smog-check test.
SeeMalfunction Indicator Lamp
(Check Engine Light) 0132. If this
occurs, return to your authorized
dealer for diagnosis. If it is
determined that the condition is
caused by the type of fuel used,
repairs may not be covered by the
vehicle warranty.
Fuels in Foreign
Countries
The U.S., Canada, and Mexico post
fuel octane ratings in anti-knock
index (AKI). For fuel not to use in a
foreign country, see “Prohibited
Fuels” inFuel 0269.
Fuel Additives
To keep fuel systems clean, TOP
TIER Detergent Gasoline is
recommended. See Fuel0269.
If TOP TIER Detergent Gasoline is
not available, one bottle of GM Fuel
System Treatment Cleaner added to
the fuel tank at every engine oil
change, can help. GM Fuel System
Treatment Cleaner is the only gasoline additive recommended by
General Motors. It is available at
your dealer.
Filling the Tank
{Warning
Fuel vapors and fuel fires burn
violently and can cause injury or
death.
. To help avoid injuries to you
and others, read and follow
all the instructions on the
fuel pump island.
. Turn off the engine when
refueling.
. Keep sparks, flames, and
smoking materials away
from fuel.
. Do not leave the fuel pump
unattended.
. Do not use a cell phone
while refueling.
. Do not reenter the vehicle
while pumping fuel.
(Continued)
Warning (Continued)
.Keep children away from
the fuel pump and never let
children pump fuel.
. Fuel can spray out if the
refueling nozzle is inserted
too quickly. This spray can
happen if the tank is nearly
full, and is more likely in hot
weather. Insert the refueling
nozzle slowly and wait for
any hiss noise to stop prior
to beginning to flow fuel.
Page 273 of 419
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
272 Driving and Operating
Filling a Portable Fuel
Container
{Warning
Filling a portable fuel container
while it is in the vehicle can cause
fuel vapors that can ignite either
by static electricity or other
means. You or others could be
badly burned and the vehicle
could be damaged. Always:. Use approved fuel
containers.
. Remove the container from
the vehicle, trunk, or pickup
bed before filling.
. Place the container on the
ground.
(Continued)
Warning (Continued)
.Place the nozzle inside the
fill opening of the container
before dispensing fuel, and
keep it in contact with the fill
opening until filling is
complete.
. Fill the container no more
than 95% full to allow for
expansion.
. Do not smoke, light
matches, or use lighters
while pumping fuel.
. Avoid using cell phones or
other electronic devices.
Trailer Towing
General Towing
Information
Only use towing equipment that has
been designed for the vehicle.
Contact your dealer or trailering
dealer for assistance with preparing
the vehicle for towing a trailer. Read
the entire section before towing a
trailer.
For towing a disabled vehicle, see
Towing the Vehicle 0354. For
towing the vehicle behind another
vehicle such as a motor home, see
Recreational Vehicle Towing 0354.
Driving Characteristics
and Towing Tips
Driving with a Trailer
When towing a trailer:
.
Become familiar with the state
and local laws that apply
specifically to trailer towing.
Page 385 of 419
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
384 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 384
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 386
Customer Assistance for Text Telephone (TTY) Users . . . . . 387
Online Owner Center . . . . . . . . . 387
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 388
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 388
Scheduling Service Appointments . . . . . . . . . . . . . . . 390
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 390
Collision Damage Repair . . . . . 391
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 393
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 394
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 394
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 395
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 395
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 395
Event Data Recorders . . . . . . . . 396
Infotainment System . . . . . . . . . . 396
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be