onstar GMC CANYON 2016 User Guide

GMC Canyon Owner Manual (GMNA-Localizing-U.S/Canada-9159361) -
2016 - crc - 8/25/15
176 Infotainment System
button changes to Handset once
the Bluetooth device confirms it
is operating as hands-free.
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
your cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls can
be made using OnStar Hands-Free
Calling, if available. SeeOnStar
Overview 0371
ii.
Pairing Information
. Up to 10 cell phones can be
paired to the Bluetooth system.
. The pairing process is disabled
when the vehicle is moving.
. Pairing only needs to be
completed once per phone,
unless the pairing information on
the cell phone changes or the
cell phone is deleted from the
system. .
Only one paired cell phone can
be connected to the Bluetooth
system at a time.
. If multiple paired cell phones are
within range of the system, the
system connects to the most
recently connected device. To
connect to a different paired
phone, see “Connecting to a
Different Phone” later in this
section.
Pairing a Phone or Device 1. From the Home Page, turn the MENU knob to access the
PHONE screen button, then
press the MENU knob to select
the PHONE screen button. If a
device has been previously
paired, the main Phone menu
will be shown. If no devices
have been paired, Step 2 can
be skipped.
2. Turn the MENU knob and press to select Manage
Phones.
3. Press the button just below the PAIR/screen button. A four-digit
Personal Identification Number (PIN) appears on the display.
The PIN may be used in
Step 5.
4. Start the pairing process on the cell phone to be paired to the
vehicle. See the cell phone
manufacturer's user guide for
information on this process.
5. Locate the device named “GMC IntelliLink” in the list on
the cell phone. Follow the
instructions on the cell phone
to confirm the four-digit code.
After the PIN is successfully
entered or the code is
confirmed, the system confirms
the pairing process is
complete.
6. If the phone prompts to accept connection or allow phone
book download, select always
accept and allow. The phone
book may not be available if
not accepted.
7. Repeat Steps 1–6 to pair additional phones or devices.

GMC Canyon Owner Manual (GMNA-Localizing-U.S/Canada-9159361) -
2016 - crc - 8/25/15
Driving and Operating 213
Manual Transmission
The shift lever should be in Neutral
and the parking brake engaged.
Hold the clutch pedal down to the
floor and start the engine. The
vehicle will not start if the clutch
pedal is not all the way down.
Starting Procedure
1. With your foot off theaccelerator pedal, turn the
ignition key to START. When
the engine starts, let go of the
key. The idle speed will go
down as the engine gets warm.
Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently to allow the
oil to warm up and lubricate all
moving parts.
Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
(Continued)
Caution (Continued)
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after five to 10 seconds,
especially in very cold weather
(below −18 °C or 0 °F), it could
be flooded with too much
gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there
while holding the key in START
for up to 15 seconds. Wait at
least 15 seconds between each
try, to allow the cranking motor
to cool down. When the engine
starts, let go of the key and
accelerator. If the vehicle starts
briefly but then stops again, do
the same thing. This clears the
extra gasoline from the engine.
Do not race the engine
immediately after starting it.
Operate the engine and transmission gently until the oil
warms up and lubricates all
moving parts.
Retained Accessory
Power (RAP)
The following vehicle accessories
can be used for up to 10 minutes
after the engine is turned off:
.
Audio System
. Power Windows
. OnStar System (if equipped)
These features work when the key
is in ON/RUN or ACC/
ACCESSORY. Once the key is
turned from ON/RUN to LOCK/OFF,
the windows continue to work up to
10 minutes or until any door is
opened. The radio continues to
work for up to 10 minutes or until the
driver door is opened.
Accessory Power Outlets (APOs)
The vehicle may have APOs in
several locations. See Power
Outlets 0104
ii.

GMC Canyon Owner Manual (GMNA-Localizing-U.S/Canada-9159361) -
2016 - crc - 8/25/15
Vehicle Care 291
MicroFuse
(2 Pin) Usage
F20 Amplifier (if equipped)
F21 Not Used
F22 Not Used
F24 Heating, Ventilation, and Air Conditioning
Ignition
F25 Body Control Module 7
F26 Not Used
F27 Not Used
F29 Miscellaneous Ignition
F31 Front Camera
F32 Steering Wheel Controls Backlighting
F34 Not Used
F35 Park, Reverse, Neutral, Drive, Low
F36 Discrete Logic Ignition Sensor
F38 Not Used Micro
Fuse
(3 Pin) Usage
F13 OnStar/Heating, Ventilation, and Air
Conditioning
F18 Airbag
F23 Data Link Connector/USDB
F28 Instrument Panel/ Sensing and
Diagnostic Module
Ignition
F33 Not Used
Micro
J-Case Fuse Usage
F02 Not Used
F03 Not Used
F06 Not Used
F07 Not Used
F39 Auxiliary Power Outlet 2 Micro
J-Case Fuse Usage
F41 Auxiliary Power Outlet 1/Lighter
F42 Left Power Window
F43 Driver Power Seat
F45 Right Power Window
F46 Passenger Power Seat
J-Case Fuse Usage
F30 Not Used
F40 Auxiliary Power Outlet
F44 Auxiliary Power Outlet
Mini Fuse (2 Pins) Usage
F37 Not Used

GMC Canyon Owner Manual (GMNA-Localizing-U.S/Canada-9159361) -
2016 - crc - 8/25/15
Customer Information 357
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 357
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . . 359
Customer Assistance for Text Telephone (TTY) Users (U.S.
and Canada) . . . . . . . . . . . . . . . . 360
Online Owner Center . . . . . . . . . 360
GM Mobility Reimbursement Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 361
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 361
Scheduling Service Appointments (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 363
Courtesy Transportation Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 363
Collision Damage Repair (U.S. and Canada) . . . . . . . . . . . . . . . . 364
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 366 Radio Frequency
Statement . . . . . . . . . . . . . . . . . . . 367
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 368
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 368
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 368
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 369
Event Data Recorders . . . . . . . . 369
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 370
Infotainment System . . . . . . . . . . 370
Customer Information
Customer Satisfaction
Procedure (U.S. and
Canada)
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

GMC Canyon Owner Manual (GMNA-Localizing-U.S/Canada-9159361) -
2016 - crc - 8/25/15
360 Customer Information
Customer Assistance for
Text Telephone (TTY)
Users (U.S. and Canada)
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), GMC has TTY equipment
available at its Customer Assistance
Center. Any TTY user in the U.S.
can communicate with GMC by
dialing: 1-888-889-2438. TTY users
in Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.gmc.com
The GMC online owner experience
is a one-stop resource that allows
interaction with GMC and keeps
important vehicle-specific
information in one place.
Membership Benefits
E(Vehicle Information) :
Download owner manuals and view
vehicle-specific how-to videos.
G(Maintenance Information) :
View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments.
I(Service History) : View and
print dealer-recorded service
records and self-recorded service
records.
D(Preferred Dealer
Information) : Select a preferred
dealer and view dealer location,
maps, phone numbers, and hours.
r(Warranty Tracking
Information) : Track your vehicle’s
warranty information.
J(Recall Information) : View
active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 354
ii.
H(Other Account Information) :
View GM Card, SiriusXM Satellite
radio (if equipped), and OnStar
account information (if equipped).
F(Live Chat Support) : Chat live
with online help representatives. Visit my.gmc.com to register your
vehicle.
GMC Owner Centre (Canada)
gmcowner.ca
Take a trip to the GMC Owner
Centre:
.
Chat live with online help
representatives.
. Use the Vehicle Tools section.
. Access third party enthusiast
sites and social media networks.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Features and Auto Care
Sections.
. Download the owner manual for
your vehicle, quickly and easily.
. Find the GMC-recommended
maintenance services for your
vehicle.

GMC Canyon Owner Manual (GMNA-Localizing-U.S/Canada-9159361) -
2016 - crc - 8/25/15
362 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 kilometers from where your
trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will

GMC Canyon Owner Manual (GMNA-Localizing-U.S/Canada-9159361) -
2016 - crc - 8/25/15
370 Customer Information
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
See
OnStar Additional Information
0 375
ii.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

GMC Canyon Owner Manual (GMNA-Localizing-U.S/Canada-9159361) -
2016 - crc - 8/25/15
OnStar 371
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 371
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 372
Security . . . . . . . . . . . . . . . . . . . . . . 372
Navigation . . . . . . . . . . . . . . . . . . . . 372
Connections . . . . . . . . . . . . . . . . . . 373
Diagnostics . . . . . . . . . . . . . . . . . . . 375
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 375
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid
subscription and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service,
and GPS satellite signals to be
available and operating. OnStar acts
as a link to existing emergency
service providers. OnStar may
collect information about you and
your vehicle, including location
information. See OnStar ’s Terms &Conditions and Privacy Statement
for more details including system
limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. PressQ
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Press
=to:
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.

GMC Canyon Owner Manual (GMNA-Localizing-U.S/Canada-9159361) -
2016 - crc - 8/25/15
372 OnStar
.Obtain the Wi-Fi®hotspot name
or SSID and password,
if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar subscription plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Navigation
OnStar navigation requires a
specific OnStar subscription plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.

GMC Canyon Owner Manual (GMNA-Localizing-U.S/Canada-9159361) -
2016 - crc - 8/25/15
OnStar 373
2. Request directions to bedownloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone. 2. Say
“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Destination Download
Subscribers can have directions
sent to the vehicle’ s navigation
screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following OnStar services help
with staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
OnStar Wi-Fi
®Hotspot (If
Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=, wait for
the prompt, then say “Wi-Fi
settings.” On some vehicles,
touch Wi-Fi Settings on the
screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type