ESP GMC CANYON 2020 Owner's Guide

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
Vehicle Care 289
Incorrectly Stored
8. Reinstall the spare tire lock, if the vehicle has one.
To store the jack and tools, reverse
the steps for removing them.
1. Wheel Wrench 2. Jack Handle
3. Jack Handle Extensions
4. Wing Nut
For extended cab models, be sure
to replace the wheel wrench (1),
jack handle (2), and two jack handle
extensions (3) in the bag, as shown,
so it can be properly stored in the
storage compartment.
Be sure to fully tighten the wing
nut (4) so the tool bag cover can be
properly and securely closed.
Compact Spare Tire
{Warning
Driving with more than one
compact spare tire at a time could
result in loss of braking and
handling. This could lead to a
crash and you or others could be
injured. Use only one compact
spare tire at a time.
If this vehicle has a compact spare
tire, it was fully inflated when new;
however, it can lose air over time.
Check the inflation pressure
regularly. It should be 420 kPa
(60 psi).
Stop as soon as possible and check
that the spare tire is correctly
inflated after being installed on the
vehicle. The compact spare tire is
designed for temporary use only.
The vehicle will perform differently
with the spare tire installed and it is
recommended that the vehicle
speed be limited to 80 km/h
(50 mph). To conserve the tread of
the spare tire, have the standard tire
repaired or replaced as soon as
convenient and return the spare tire
to the storage area.
When using a compact spare tire,
the AWD (if equipped), ABS, and
Traction Control systems may
engage until the spare tire is
recognized by the vehicle,
especially on slippery roads. Adjust
driving to reduce possible
wheel slip.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
306 Vehicle Care
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
Wipe excess moisture from these
surfaces after cleaning and allow
them to dry naturally. Never use
heat, steam, or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change(Continued)
Caution (Continued)
the appearance and feel of
leather or soft trim, and are not
recommended.
Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics
and painted surfaces. If an air
freshener comes in contact with
any plastic or painted surface in
the vehicle, blot immediately and
clean with a soft cloth dampened
with a mild soap solution.
Damage caused by air fresheners
would not be covered by the
vehicle warranty.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
Service and Maintenance 309
Service and
Maintenance
General Information
General Information . . . . . . . . . . 309
Maintenance Schedule
Maintenance Schedule . . . . . . . 311
Special Application Services
Special ApplicationServices . . . . . . . . . . . . . . . . . . . . 317
Additional Maintenance
and Care
Additional Maintenanceand Care . . . . . . . . . . . . . . . . . . . . 318
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 321
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . 323
Maintenance Records
Maintenance Records . . . . . . . . 324
General Information
Your vehicle is an important
investment. This section describes
the required maintenance for the
vehicle. Follow this schedule to help
protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may
also help to maintain the value of
the vehicle if it is sold. It is the
responsibility of the owner to have
all required maintenance performed.
Your dealer has trained technicians
who can perform required
maintenance using genuine
replacement parts. They have
up-to-date tools and equipment for
fast and accurate diagnostics. Many
dealers have extended evening and
Saturday hours, courtesy
transportation, and online
scheduling to assist with service
needs.
Your dealer recognizes the
importance of providing
competitively priced maintenance
and repair services. With trained
technicians, the dealer is the place for routine maintenance such as oil
changes and tire rotations and
additional maintenance items like
tires, brakes, batteries, and wiper
blades.
Caution
Damage caused by improper
maintenance can lead to costly
repairs and may not be covered
by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids,
and lubricants are important to
keep the vehicle in good working
condition.
Do not have chemical flushes that
are not approved by GM
performed on the vehicle. The
use of flushes, solvents, cleaners,
or lubricants that are not
approved by GM could damage
the vehicle, requiring expensive
repairs that are not covered by
the vehicle warranty.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
310 Service and Maintenance
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km
(7,500 mi). Proper vehicle
maintenance helps to keep the
vehicle in good working condition,
improves fuel economy, and
reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services. The
Additional Required Services -
Normal are for vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
0 154.
. Are driven on reasonable road
surfaces within legal driving
limits.
. Use the recommended fuel. See
Recommended Fuel 0196. Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
.
Mainly driven in heavy city traffic
in hot weather.
. Mainly driven in hilly or
mountainous terrain.
. Frequently towing a trailer.
. Used for high speed or
competitive driving.
. Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work 0221.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
Technical Data 327
ApplicationCapacities
Metric English
Transfer Case Fluid 1.9 L 2.0 qt
Wheel Nut Torque 190 Y140 lb ft
All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this
manual. Recheck fluid level after filling.
*Engine cooling system capacity values are based on the entire cooling system and its components.
Engine Specifications
Engine VIN CodeSpark Plug Gap
2.5L L4 Engine A0.95–1.10mm
(0.037–0.043 in)
3.6L V6 Engine N0.80–0.90mm
(0.031–0.035 in)
Spark plug gaps are preset by the manufacturer. Re-gapping the spark plug is not recommended and can damage
the spark plug.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
Customer Information 329
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 329
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 331
Customer Assistance for Text Telephone (TTY) Users . . . . . 332
Online Owner Center . . . . . . . . . 332
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 332
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 333
Scheduling Service Appointments . . . . . . . . . . . . . . . 334
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 335
Collision Damage Repair . . . . . 336
Publication Ordering Information . . . . . . . . . . . . . . . . . . 338
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 339
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 339
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 339
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 340
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 340
Cybersecurity . . . . . . . . . . . . . . . . . 341
Event Data Recorders . . . . . . . . 341
OnStar . . . . . . . . . . . . . . . . . . . . . . . 342
Infotainment System . . . . . . . . . . 342
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
334 Customer Information
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
.
Fuel Delivery: Reimbursement
is up to 7 L. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner
’s responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
Customer Information 335
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate manualentitled
“Limited Warranty and
Owner Assistance Information”
furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM. If U.S. customers arrange
their own transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel, rental
vehicle insurance, taxes, levies,
usage fees, excessive mileage,
or rental usage beyond the
completion of the repair are also
your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
Customer Information 341
Cybersecurity
GM collects information about the
use of your vehicle including
operational and safety related
information. We collect this
information to provide, evaluate,
improve, and troubleshoot our
products and services and to
develop new products and services.
The protection of vehicle electronics
systems and customer data from
unauthorized outside electronic
access or control is important to
GM. GM maintains appropriate
security standards, practices,
guidelines and controls aimed at
defending the vehicle and the
vehicle service ecosystem against
unauthorized electronic access,
detecting possible malicious activity
in related networks, and responding
to suspected cybersecurity incidents
in a timely, coordinated and effective
manner. Security incidents could
impact your safety or compromise
your private data. To minimize
security risks, please do not connect
your vehicle electronic systems to
unauthorized devices or connect
your vehicle to any unknown oruntrusted networks (such as
Bluetooth, WIFI or similar
technology). In the event you
suspect any security incident
impacting your data or the safe
operation of your vehicle, please
stop operating your vehicle and
contact your dealer.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.
How various systems in your
vehicle were operating; .
Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.
These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
342 Customer Information
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar
If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected and transmitted through
the OnStar system. This includes
information about the vehicle’s
operation; collisions involving the
vehicle; the use of the vehicle and
its features, including infotainment;
and the location and approximate
GPS speed of the vehicle. Refer to
the OnStar Terms and Conditions
and Privacy Statement on the
OnStar website.
SeeOnStar Additional Information
0 345.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.