ESP GMC ENVOY 2000 Owner's Manual

5-19
Engine Fan Noise
This vehicle has a clutched engine cooling fan. When
the clutch is engaged, the fan spins faster to provide
more air to cool the engine. In most everyday driving
conditions, the clutch is not engaged. This improves fuel
economy and reduces fan noise. Under heavy vehicle
loading, trailer towing and/or high outside temperatures,
the fan speed increases when the clutch engages. So you
may hear an increase in fan noise. This is normal and
should not be mistaken as the transmission slipping or
making extra shifts. It is merely the cooling system
functioning properly. The fan will slow down when
additional cooling is not required and the
clutch disengages.
You may also hear this fan noise when you start the
engine. It will go away as the fan clutch disengages.
If a Tire Goes Flat
It's unusual for a tire to ªblow outº while you're driving,
especially if you maintain your tires properly. If air goes
out of a tire, it's much more likely to leak out slowly.
But if you should ever have a ªblowout,º here are a few
tips about what to expect and what to do:
If a front tire fails, the flat tire will create a drag that
pulls the vehicle toward that side. Take your foot off
the accelerator pedal and grip the steering wheel firmly.
Steer to maintain lane position, and then gently brake
to a stop well out of the traffic lane.
A rear blowout, particularly on a curve, acts much like a
skid and may require the same correction you'd use in
a skid. In any rear blowout, remove your foot from
the accelerator pedal. Get the vehicle under control by
steering the way you want the vehicle to go. It may
be very bumpy and noisy, but you can still steer.
Gently brake to a stop
-- well off the road if possible.
If a tire goes flat, the next part shows how to use your
jacking equipment to change a flat tire safely.
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6-17
Wait at least 30 minutes before checking the
transmission fluid level if you have been driving:

When outside temperatures are above 90F (32C).

At high speed for quite a while.

In heavy traffic
-- especially in hot weather.

While pulling a trailer.
To get the right reading, the fluid should be at normal
operating temperature, which is 180F to 200F
(82C to 93C).
Get the vehicle warmed up by driving about 15 miles
(24 km) when outside temperatures are above 50F
(10C). If it's colder than 50F (10C), drive the
vehicle in THIRD (3) until the engine temperature gage
moves and then remains steady for 10 minutes. Then
follow the hot check procedures.Checking Transmission Fluid Cold
A cold check is made after the vehicle has been sitting
for eight hours or more with the engine off and is used
only as a reference. Let the engine run at idle for five
minutes if outside temperatures are 50F (10C) or
more. If it's colder than 50F (10C), you may have
to idle the engine longer. Should the fluid level be low
during a cold check, you must perform a hot check
before adding fluid. This will give you a more accurate
reading of the fluid level.
Checking the Fluid Level
Prepare your vehicle as follows:

Park your vehicle on a level place. Keep the
engine running.

With the parking brake applied, place the shift lever
in PARK (P).

With your foot on the brake pedal, move the shift
lever through each gear range, pausing for about
three seconds in each range. Then, position the shift
lever in PARK (P).

Let the engine run at idle for three minutes or more.
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6-19 How to Add Fluid
Refer to the Maintenance Schedule to determine what
kind of transmission fluid to use. See ªRecommended
Fluids and Lubricantsº in the Index.
Add fluid only after checking the transmission fluid while
it is hot. (A cold check is used only as a reference.)
If the fluid level is low, add only enough of the proper
fluid to bring the level up to the HOT area for a hot
check. It doesn't take much fluid, generally less than
one pint (0.5 L). Don't overfill.
NOTICE:
We recommend you use only fluid labeled
DEXRON-III, because fluid with that label is
made especially for your automatic transmission.
Damage caused by fluid other than DEXRON
-III
is not covered by your new vehicle warranty.

After adding fluid, recheck the fluid level as described
under ªHow to Check.º

When the correct fluid level is obtained, push the
dipstick back in all the way; then flip the handle down
to lock the dipstick in place.
Rear Axle
When to Check and Change Lubricant
Refer to the Maintenance Schedule to determine how
often to check the lubricant and when to change it.
See ªScheduled Maintenance Servicesº in the Index.
How to Check Lubricant
If the level is below the bottom of the filler plug hole,
you'll need to add some lubricant. Add enough lubricant
to raise the level to the bottom of the filler plug hole.
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6-42 Uniform Tire Quality Grading
The following information relates to the system
developed by the United States National Highway
Traffic Safety Administration, which grades tires by
treadwear, traction and temperature performance.
(This applies only to vehicles sold in the United States.)
The grades are molded on the sidewalls of most
passenger car tires. The Uniform Tire Quality Grading
system does not apply to deep tread, winter
-type snow
tires, space
-saver or temporary use spare tires, tires with
nominal rim diameters of 10 to 12 inches (25 to 30 cm),
or to some limited
-production tires.
While the tires available on General Motors passenger
cars and light trucks may vary with respect to these
grades, they must also conform to Federal safety
requirements and additional General Motors Tire
Performance Criteria (TPC) standards.Treadwear
The treadwear grade is a comparative rating based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and a half
(1 1/2) times as well on the government course as a tire
graded 100. The relative performance of tires depends
upon the actual conditions of their use, however, and
may depart significantly from the norm due to variations
in driving habits, service practices and differences in
road characteristics and climate.
Traction -- AA, A, B, C
The traction grades, from highest to lowest, are AA,
A, B, and C. Those grades represent the tire's ability
to stop on wet pavement as measured under controlled
conditions on specified government test surfaces of
asphalt and concrete. A tire marked C may have
poor traction performance. Warning: The traction grade
assigned to this tire is based on straight
-ahead braking
traction tests, and does not include acceleration,
cornering, hydroplaning, or peak traction characteristics.
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6-43
Temperature -- A, B, C
The temperature grades are A (the highest), B, and C,
representing the tire's resistance to the generation of
heat and its ability to dissipate heat when tested under
controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life,
and excessive temperature can lead to sudden tire
failure. The grade C corresponds to a level of
performance which all passenger car tires must meet
under the Federal Motor Vehicle Safety Standard
No. 109. Grades B and A represent higher levels of
performance on the laboratory test wheel than the
minimum required by law.
Warning: The temperature grade for this tire is
established for a tire that is properly inflated and
not overloaded. Excessive speed, underinflation, or
excessive loading, either separately or in combination,
can cause heat buildup and possible tire failure.Wheel Alignment and Tire Balance
The wheels on your vehicle were aligned and balanced
carefully at the factory to give you the longest tire life
and best overall performance.
Scheduled wheel alignment and wheel balancing are
not needed. However, if you notice unusual tire wear
or your vehicle pulling one way or the other, the
alignment may need to be reset. If you notice your
vehicle vibrating when driving on a smooth road, your
wheels may need to be rebalanced.
Wheel Replacement
Replace any wheel that is bent, cracked, or badly
rusted or corroded. If wheel nuts keep coming loose,
the wheel, wheel bolts and wheel nuts should be
replaced. If the wheel leaks air, replace it (except some
aluminum wheels, which can sometimes be repaired).
See your dealer if any of these conditions exist.
Your dealer will know the kind of wheel you need.
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6-53
GM Vehicle Care/Appearance Materials
PART NUMBERSIZEDESCRIPTIONUSAGE
99495423 in. x 25 in.Polishing Cloth ± Wax TreatedExterior polishing cloth
105017216 oz. (0.473 L)Tar and Road Oil RemoverRemoves tar, road oil and asphalt
105017316 oz. (0.473 L)Chrome Cleaner and PolishUse on chrome, stainless steel, nickel, copper and brass
105017416 oz. (0.473 L)White Sidewall Tire CleanerRemoves soil and black marks from whitewalls
105021432 oz. (0.946 L)Vinyl CleanerCleans vinyl tops, upholstery and convertible tops
105042723 oz. (0.680 L)Glass CleanerRemoves dirt, grime, smoke and fingerprints
1052918**8 oz. (0.237 L)Armor All
ProtectantProtects leather, wood, acrylics, Plexiglas
, plastic,
rubber and vinyl
105292516 oz. (0.473 L)Multi-Purpose Interior
CleanerCleans carpets, seats, interior trim, door panels
and floor mats
105292916 oz. (0.473 L)Wheel CleanerSpray on and rinse with water
10529308 oz. (0.237 L)Capture Dry Spot RemoverAttracts, absorbs and removes soils on fabric
123457212.5 sq. ft.Synthetic ChamoisShines vehicle without scratching
1234572512 oz. (0.354 L)Silicone Tire ShineSpray on tire shine
12377964*16 oz. (0.473 L)Finish EnhancerRemoves dust, fingerprints and surface contaminants
12377966*16 oz. (0.473 L)Cleaner WaxRemoves light scratches and oxidation and protects finish
12377984*16 oz. (0.473 L)Surface CleanerRemoves contaminants, blemishes and swirl marks
See your General Motors Parts Department for these products. * For exterior use only.
See ªRecommended Fluids and Lubricantsº in the Index. ** Not recommended for use on instrument panels.
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8-2
Customer Satisfaction ProcedureYour satisfaction and goodwill are important to your
dealer and to GMC. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer's sales or service departments.
Sometimes, however, despite the best intentions of
all concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction, the
following steps should be taken:
STEP ONE -- Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the
general manager.
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8-6
Roadside Assistance
GMC's Roadside Assistance provides stranded owners
with over
-the-phone roadside repairs, location of the
nearest GMC dealer or the following special services:
Flat Tire Change: Installation of spare tire will be
covered at no charge (customer is responsible for repair
or replacement of tire).Fuel Delivery: Delivery of enough fuel for the customer
to get to the nearest service station (up to $4.00) will
be covered.
Jump Start: No
-start situations which require a battery
jump start will be covered at no charge.
Lock Out: Replacement keys or locksmith service will
be covered at no charge if you are unable to gain entry
into your vehicle. Delivery of the replacement key will
be covered at no charge within 10 miles (16 km).
Emergency Towing Service: Towing to the nearest
GMC dealer for warranty related disablements will
be covered.
Deluxe Trip Routing: Custom
-made, computerized
highlighted maps using the most direct or scenic route
are provided free of charge. Maps include points of
interest and a list of GMC dealers along the route.
Also included is a list of hotels along the route that
are discounted through affiliation with ªQuest
International.º Trip Routing is available through
Roadside Assistance by calling 1
-800-GMC-8782
(462-8782). Please be prepared to provide your Vehicle
Identification Number (VIN). Allow five working days
for fulfillment.
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8-9
Courtesy Rental Vehicle
When your vehicle is unavailable due to overnight
warranty repairs, your dealer may arrange to provide
you with a courtesy rental vehicle or reimburse you for a
rental vehicle you obtained, at actual cost, up to a
maximum of $30.00 per day supported by receipts.
This requires that you sign and complete a rental
agreement and meet state, local and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance coverage,
credit card, etc. You are responsible for fuel usage
charges and may also be responsible for taxes, levies,
usage fees, excessive mileage or rental usage beyond the
completion of the repair.
Generally it is not possible to provide a like
-vehicle as a
courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper
-to-Bumper warranty coverage period,
but it is not part of the New Vehicle Limited Warranty.
A separate booklet entitled ªWarranty and Owner
Assistance Informationº furnished with each new
vehicle provides detailed warranty coverage information.Courtesy Transportation is available only at
participating dealers and all program options, such as
shuttle service, may not be available at every dealer.
Please contact your dealer for specific information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles: For warranty repairs during the
Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited Warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult your
dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at any time
and to resolve all questions of claim eligibility pursuant to the
terms and conditions described herein at its sole discretion.
Warranty Information
Your vehicle comes with a separate warranty booklet
that contains detailed warranty information.
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