ESP GMC ENVOY 2002 Owner's Guide

4-56 Driving with a Trailer
CAUTION:
If you have a rear-most window open and you
pull a trailer with your vehicle, carbon monoxide
(CO) could come into your vehicle. You can't see
or smell CO. It can cause unconsciousness or
death. See ªEngine Exhaustº in the Index. To
maximize your safety when towing a trailer:

Have your exhaust system inspected for
leaks, and make necessary repairs before
starting on your trip.

Keep the rear
-most windows closed.

If exhaust does come into your vehicle
through a window in the rear or another
opening, drive with your front, main
heating or cooling system on and with the
fan on any speed. This will bring fresh,
outside air into your vehicle. Do not use
recirculation because it only recirculates
the air inside your vehicle. See ªComfort
Controlsº in the Index.
Towing a trailer requires a certain amount of experience.
Before setting out for the open road, you'll want to get
to know your rig. Acquaint yourself with the feel of
handling and braking with the added weight of the
trailer. And always keep in mind that the vehicle you are
driving is now a good deal longer and not nearly as
responsive as your vehicle is by itself.
Before you start, check the trailer hitch and platform
(and attachments), safety chains, electrical connector,
lamps, tires and mirror adjustment. If the trailer has
electric brakes, start your vehicle and trailer moving and
then apply the trailer brake controller by hand to be sure
the brakes are working. This lets you check your
electrical connection at the same time.
During your trip, check occasionally to be sure that the
load is secure, and that the lamps and any trailer brakes
are still working.

4-59
CAUTION:
It can be dangerous to get out of your vehicle if
the shift lever is not fully in PARK (P) with the
parking brake firmly set. Your vehicle can roll.
If you have left the engine running, the vehicle
can move suddenly. You or others could be
injured. To be sure your vehicle won't move, even
when you're on fairly level ground, use the steps
that follow.
Always put the shift lever fully in PARK (P) with
the parking brake firmly set.
If the transfer case on four-wheel drive vehicles is
in NEUTRAL, your vehicle will be free to roll,
even if your shift lever is in PARK (P). So, be
sure the transfer case is in a drive gear
-- not
in NEUTRAL. See ªFour
-Wheel Drive
(Automatic Transfer Case)º in the Index.
When You Are Ready to Leave After
Parking on a Hill
1. Apply your regular brakes and hold the pedal down
while you:

start your engine,

shift into a gear, and

release the parking brake.
2. Let up on the brake pedal.
3. Drive slowly until the trailer is clear of the chocks.
4. Stop and have someone pick up and store the chocks.
Maintenance When Trailer Towing
Your vehicle will need service more often when you're
pulling a trailer. See the Maintenance Schedule for more
on this. Things that are especially important in trailer
operation are automatic transmission fluid (don't
overfill), engine oil, axle lubricant, belt, cooling system
and brake system. Each of these is covered in this
manual, and the Index will help you find them quickly.
If you're trailering, it's a good idea to review these
sections before you start your trip.
Check periodically to see that all hitch nuts and bolts
are tight.

5-17
Engine Fan Noise
This vehicle has a clutched engine cooling fan. When
the clutch is engaged, the fan spins faster to provide
more air to cool the engine. In most everyday driving
conditions the clutch is not engaged. This improves
fuel economy and reduces fan noise. Under heavy
vehicle loading, trailer towing, and/or high outside
temperatures, the fan speed increases when the clutch
engages. So you may hear an increase in fan noise.
This is normal and should not be mistaken as the
transmission slipping or making extra shifts. It is merely
the cooling system functioning properly. The fan will
slow down when additional cooling is not required and
the clutch disengages.
You may also hear this fan noise when you start the
engine. It will go away as the fan clutch disengages.
If a Tire Goes Flat
It's unusual for a tire to ªblow outº while you're driving,
especially if you maintain your tires properly. If air goes
out of a tire, it's much more likely to leak out slowly.
But if you should ever have a ªblowout,º here are a few
tips about what to expect and what to do:
If a front tire fails, the flat tire will create a drag that
pulls the vehicle toward that side. Take your foot off the
accelerator pedal and grip the steering wheel firmly.
Steer to maintain lane position, and then gently brake to
a stop well out of the traffic lane.
A rear blowout, particularly on a curve, acts much like a
skid and may require the same correction you'd use in a
skid. In any rear blowout, remove your foot from the
accelerator pedal. Get the vehicle under control by
steering the way you want the vehicle to go. It may be
very bumpy and noisy, but you can still steer. Gently
brake to a stop
-- well off the road if possible.
If a tire goes flat, the next part shows how to use your
jacking equipment to change a flat tire safely.

6-19
Wait at least 30 minutes before checking the
transmission fluid level if you have been driving:

When outside temperatures are above 90F (32C).

At high speed for quite a while.

In heavy traffic
-- especially in hot weather.

While pulling a trailer.
To get the right reading, the fluid should be at normal
operating temperature, which is 180F to 200F
(82C to 93C).
Get the vehicle warmed up by driving about
15 miles (24 km) when outside temperatures are above
50F (10C). If it's colder than 50F (10C), drive
the vehicle in THIRD (3) until the engine temperature
gage moves and then remains steady for 10 minutes.
A cold fluid check can be made after the vehicle has
been sitting for eight hours or more with the engine off,
but this is used only as a reference. Let the engine run
at idle for five minutes if outside temperatures are 50F
(10C) or more. If it's colder than 50F (10C), you
may have to idle the engine longer. Should the fluid
level be low during this cold check, you must check the
fluid hot before adding fluid. Checking the fluid hot will
give you a more accurate reading of the fluid level.Checking the Fluid Level
Prepare your vehicle as follows:

Park your vehicle on a level place. Keep the
engine running.

With the parking brake applied, place the shift lever
in PARK (P).

With your foot on the brake pedal, move the shift
lever through each gear range, pausing for about
three seconds in each range. Then, position the shift
lever in PARK (P).

Let the engine run at idle for three minutes or more.
Then, without shutting off the engine, follow these steps:
Locate the handle with
the transmission and lock
symbols for the automatic
transmission dipstick in
the engine compartment
on the passenger's side
of the vehicle.
See ªEngine Compartment Overviewº in the Index for
more information on location.
1. Flip the handle up and then pull out the dipstick and
wipe it with a clean rag or paper towel.

6-20
2. Push it back in all the way, wait three seconds and
then pull it back out again.
3. If the fluid level is in the acceptable range, push the
dipstick back in all the way; then flip the handle
down to lock the dipstick in place.
How to Add Fluid
Refer to the Maintenance Schedule to determine what
kind of transmission fluid to use. See ªRecommended
Fluids and Lubricantsº in the Index.
Add fluid only after checking the transmission fluid
while it is hot. (A cold check is used only as a
reference.) If the fluid level is low, add only enough of
the proper fluid to bring the level up to the HOT area for
a hot check. It doesn't take much fluid, generally less
than one pint (0.5 L). Don't overfill.
NOTICE:
We recommend you use only fluid labeled
DEXRON-III, because fluid with that label is
made especially for your automatic transmission.
Damage caused by fluid other than
DEXRON
-III is not covered by your new
vehicle warranty.

After adding fluid, recheck the fluid level as
described under ªHow to Check.º

When the correct fluid level is obtained, push the
dipstick back in all the way; then flip the handle
down to lock the dipstick in place.
Rear Axle
When to Check Lubricant
Refer to the Maintenance Schedule to determine how
often to check the lubricant. See ªScheduled
Maintenance Servicesº in the Index.

6-43 Uniform Tire Quality Grading
Quality grades can be found where applicable on the tire
sidewall between tread shoulder and maximum section
width. For example:
Treadwear 200 Traction AA Temperature A
The following information relates to the system
developed by the United States National Highway
Traffic Safety Administration, which grades tires by
treadwear, traction and temperature performance.
(This applies only to vehicles sold in the United States.)
The grades are molded on the sidewalls of most
passenger car tires. The Uniform Tire Quality Grading
system does not apply to deep tread, winter
-type snow
tires, space
-saver or temporary use spare tires, tires with
nominal rim diameters of 10 to 12 inches (25 to 30 cm),
or to some limited
-production tires.
While the tires available on General Motors passenger
cars and light trucks may vary with respect to these
grades, they must also conform to federal safety
requirements and additional General Motors Tire
Performance Criteria (TPC) standards.Treadwear
The treadwear grade is a comparative rating based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course.
For example, a tire graded 150 would wear one and
a half (1 1/2) times as well on the government course
as a tire graded 100. The relative performance of tires
depends upon the actual conditions of their use,
however, and may depart significantly from the norm
due to variations in driving habits, service practices and
differences in road characteristics and climate.
Traction
-- AA, A, B, C
The traction grades, from highest to lowest, are AA,
A, B, and C. Those grades represent the tire's ability
to stop on wet pavement as measured under controlled
conditions on specified government test surfaces of
asphalt and concrete. A tire marked C may have poor
traction performance. Warning: The traction grade
assigned to this tire is based on straight
-ahead braking
traction tests, and does not include acceleration,
cornering, hydroplaning, or peak traction characteristics.

6-44
Temperature -- A, B, C
The temperature grades are A (the highest), B, and C,
representing the tire's resistance to the generation of
heat and its ability to dissipate heat when tested under
controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, and
excessive temperature can lead to sudden tire failure.
The grade C corresponds to a level of performance
which all passenger car tires must meet under the
Federal Motor Vehicle Safety Standard No. 109.
Grades B and A represent higher levels of performance
on the laboratory test wheel than the minimum required
by law.
Warning: The temperature grade for this tire is
established for a tire that is properly inflated and not
overloaded. Excessive speed, underinflation, or
excessive loading, either separately or in combination,
can cause heat buildup and possible tire failure.Wheel Alignment and Tire Balance
The wheels on your vehicle were aligned and balanced
carefully at the factory to give you the longest tire life
and best overall performance.
Scheduled wheel alignment and wheel balancing are not
needed. However, if you notice unusual tire wear or
your vehicle pulling one way or the other, the alignment
may need to be reset. If you notice your vehicle
vibrating when driving on a smooth road, your wheels
may need to be rebalanced.
Wheel Replacement
Replace any wheel that is bent, cracked, or badly rusted
or corroded. If wheel nuts keep coming loose, the wheel,
wheel bolts and wheel nuts should be replaced. If the
wheel leaks air, replace it (except some aluminum
wheels, which can sometimes be repaired). See your
dealer if any of these conditions exist.
Your dealer will know the kind of wheel you need.

8-2
Customer Satisfaction ProcedureYour satisfaction and goodwill are important to your
dealer and to GMC. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer's sales or service departments.
Sometimes, however, despite the best intentions of
all concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or the
general manager.

8-6
Roadside Assistance
GMC's Roadside Assistance provides stranded owners
with over
-the-phone roadside repairs, location of the
nearest GMC dealer or the following special services:
Flat Tire Change: Installation of spare tire will be
covered at no charge (customer is responsible for repair
or replacement of tire).Fuel Delivery: Delivery of enough fuel for the customer
to get to the nearest service station (up to $5.00) will
be covered.
Jump Start: No
-start situations which require a battery
jump start will be covered at no charge.
Lock Out: Replacement keys or locksmith service will
be covered at no charge if you are unable to gain entry
into your vehicle. Delivery of the replacement key will
be covered at no charge within 10 miles (16 km).
Emergency Towing Service: Towing to the nearest
GMC dealer for warranty related disablements will
be covered.
Trip Routing: Custom
-made, computerized highlighted
maps using the most direct or scenic route are provided
free of charge. Maps include points of interest and a list
of GMC dealers along the route. Also included is a list
of hotels along the route that are discounted through
affiliation with ªQuest International.º Trip Routing
is available through Roadside Assistance by calling
1
-800-GMC-8782 (462-8782). Please be prepared
to provide your Vehicle Identification Number (VIN).
Allow five working days for fulfillment.

8-9
Public Transportation or Fuel Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement up to $30 per day (five days maximum)
may be available for the use of public transportation
such as taxi or bus. In addition, should you
arrange transportation through a friend or relative,
reimbursement for reasonable fuel expenses up to
$10 per day (five day maximum) may be available.
Claim amounts should reflect actual costs and be
supported by original receipts.
Courtesy Rental Vehicle
When your vehicle is unavailable due to overnight
warranty repairs, your dealer may arrange to provide
you with a courtesy rental vehicle or reimburse you for
a rental vehicle you obtained, at actual cost, up to a
maximum of $30.00 per day supported by receipts.
This requires that you sign and complete a rental
agreement and meet state, local and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance coverage,
credit card, etc.You are responsible for fuel usage charges and may also
be responsible for taxes, levies, usage fees, excessive
mileage or rental usage beyond the completion of
the repair.
Generally it is not possible to provide a like
-vehicle as
a courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper
-to-Bumper warranty coverage period,
but it is not part of the New Vehicle Limited Warranty.
A separate booklet entitled ªWarranty and Owner
Assistance Informationº furnished with each new
vehicle provides detailed warranty coverage information.
Courtesy Transportation is available only at
participating dealers and all program options, such as
shuttle service, may not be available at every dealer.
Please contact your dealer for specific information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.