GMC SAVANA 2003 Owner's Manual

Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period,
but itis notpart of the New Vehicle Limited Warranty.
A separate booklet entitledWarranty and Owner
Assistance Informationfurnished with each new vehicle
provides detailed warranty coverage information.
Courtesy Transportation is available only at
participating dealers and all program options, such as
shuttle service, may not be available at every dealer.
Please contact your dealer for specic information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles:For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited Warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or death,
you should immediately inform the National Highway
Traffic Safety Administration (NHTSA), in addition
to notifying General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if itnds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
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Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you’ll notify us.
Please call us at 1-800-GMC-8782 (1-800-462-8782),
or write:
Pontiac-GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and specications for GM
transmissions, transaxles, and transfer cases.
RETAIL SELL PRICE: $50.00
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
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Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
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✍NOTES
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A
Accessory Power Outlets.................................3-16
Adding Equipment to Your Air Bag-Equipped
Vehicle.......................................................1-75
Adding Washer Fluid.......................................5-36
Additional Program Information........................... 7-9
Additives, Fuel................................................. 5-6
Add-On Electrical Equipment............................5-91
Add-On Equipment..........................................4-31
Adjusting the Speakers
(Balance/Fade)....................3-44, 3-47, 3-51, 3-62
Air Bag
Off Light.....................................................3-28
Readiness Light..........................................3-27
Air Bag System..............................................1-63
Adding Equipment to Your Air Bag-Equipped
Vehicle...................................................1-75
Air Bag Off Switch.......................................1-71
How Does an Air Bag Restrain?....................1-69
Servicing Your Air Bag-Equipped Vehicle.........1-74
What Makes an Air Bag Inflate?....................1-69
What Will You See After an
Air Bag Inflates?......................................1-70
When Should an Air Bag Inflate?...................1-67
Where Are the Air Bags?..............................1-66
Air Bag Systems.............................................1-69Air Cleaner/Filter, Engine.................................5-17
All Overseas Locations...................................... 7-5
All-Wheel Drive...............................................5-46
All-Wheel Drive (AWD) System.........................2-26
Aluminum Wheels...........................................5-87
AM ...............................................................3-74
AM-FM Radio.................................................3-42
Antenna, Fixed Mast.......................................3-76
Anti-lock Brake System..................................... 4-7
Anti-Lock Brake, System Warning Light..............3-32
Appearance Care............................................5-82
Care of Safety Belts....................................5-85
Chemical Paint Spotting...............................5-88
Cleaning the Inside of Your Vehicle................5-82
Cleaning the Outside of Your Vehicle..............5-85
Finish Damage............................................5-88
GM Vehicle Care/Appearance Materials..........5-89
Sheet Metal Damage...................................5-87
Underbody Maintenance...............................5-88
Weatherstrips..............................................5-85
Ashtrays........................................................3-16
Audio System(s).............................................3-41
AM-FM Radio.............................................3-42
Care of Your Cassette Tape Player................3-74
Care of Your CD Player...............................3-76
Care of Your CDs ........................................3-76
Chime Level Adjustment...............................3-76
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Audio System(s) (cont.)
Fixed Mast Antenna.....................................3-76
Radio with Cassette and CD.........................3-49
Radio with CD............................................3-45
Radio with Six-Disc CD................................3-60
Rear Seat Audio (RSA)................................3-71
Setting the Time for Radios with Radio
Data Systems (RDS)................................3-41
Setting the Time for Radios without Radio
Data Systems (RDS)................................3-41
Theft-Deterrent Feature................................3-73
Understanding Radio Reception.....................3-74
Automatic Transmission
Fluid..........................................................5-19
Operation...................................................2-24
Automatic Transmission Check..........................6-13
Automatic Transmission Shift Lock Control
System Check.............................................6-14
B
Backing Up....................................................4-43
Battery..........................................................5-40
Battery Replacement......................................... 2-6
Battery Run-Down Protection............................3-15
Before Leaving on a Long Trip.........................4-21
Body Lubrication Service..................................6-13Brake
Parking......................................................2-26
System Inspection.......................................6-17
System Warning Light..................................3-31
Brake Adjustment............................................5-39
Brake Fluid....................................................5-37
Brake Pedal Travel.........................................5-39
Brake Wear...................................................5-39
Brakes..........................................................5-37
Braking........................................................... 4-6
Braking in Emergencies..................................... 4-9
Break-In, New Vehicle.....................................2-20
Bulb Replacement...........................................5-50
Front Turn Signal, Sidemarker and
Parking Lamps.........................................5-52
Halogen Bulbs............................................5-50
Headlamps.................................................5-50
Replacement Bulbs......................................5-54
Taillamps....................................................5-52
Buying New Tires...........................................5-61C
California Fuel.................................................. 5-5
Canada........................................................... 7-4
Canadian Owners................................................ ii
Canadian Roadside Assistance........................... 7-7
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Capacities......................................................5-98
Capacities and Specifications............................5-97
Carbon Monoxide...........................4-24, 4-31, 2-30
Care of
Safety Belts................................................5-85
Your Cassette Tape Player............................3-74
Your CD Player...........................................3-76
Your CDs ...................................................3-76
Cargo Door Relocking....................................... 2-9
Cargo Vans and Cab and Chassis Models
with an Air Bag Off Switch............................1-48
Cargo Vans and Cab and Chassis Models
without an Air Bag Off Switch........................1-47
Cargo Vans with a Passenger Air Bag and
an Air Bag Off Switch, Passenger Vans and
Cab and Chassis Models..............................1-36
Cargo Vans with a Passenger Air Bag and
without an Air Bag Off Switch........................1-39
Cassette Tape Messages.................................3-57
Cassette Tape Player Service...........................6-12
CD Adapter Kits.............................................3-57
Center High Mounted Stoplamp
(CHMSL) ............................................3-14, 5-54
Center Passenger Position,
Safety Belts........................................1-23, 1-24
Chains, Tires..................................................5-65
Charging System Light....................................3-29Check
Engine Light...............................................3-33
Gages Warning Light...................................3-39
Check Engine Light.........................................3-33
Checking Brake Fluid......................................5-38
Checking Coolant............................................5-24
Checking Engine Oil........................................5-13
Checking Things Under the Hood....................... 5-9
Checking Your Restraint Systems......................1-75
Chemical Paint Spotting...................................5-88
Child Restraints
Child Restraint Systems...............................1-42
Infants and Young Children...........................1-36
Lower Anchorages and Top Tethers for
Children (LATCH System)..........................1-52
Older Children.............................................1-33
Securing a Child Restraint Designed for
the LATCH System...................................1-54
Securing a Child Restraint in a Center
Seat Position...................................1-56, 1-57
Securing a Child Restraint in a Rear
Outside Seat Position...............................1-54
Securing a Child Restraint in the Right
Front Seat Position...................................1-58
Top Strap...................................................1-49
Top Strap Anchor Location............................1-50
Where to Put the Restraint...........................1-45
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Chime Level Adjustment..................................3-76
Cigarette Lighter.............................................3-16
Cleaning
Inside of Your Vehicle..................................5-82
Outside of Your Vehicle................................5-85
Underbody Maintenance...............................5-88
Weatherstrips..............................................5-85
Cleaning Exterior Lamps/Lenses.......................5-86
Climate Control System...................................3-17
Rear Air Conditioning and Heating System......3-19
Rear Heating System...................................3-18
Compact Disc Messages.................3-48, 3-59, 3-71
Control of a Vehicle.......................................... 4-6
Coolant
Engine Temperature Gage............................3-32
Heater, Engine............................................2-23
Low Warning Light.......................................3-33
Cooling System..............................................5-28
Cruise Control.................................................. 3-9
Cruise Control Light........................................3-38
Current and Past Model Order Forms................7-11
Customer Assistance Information
Courtesy Transportation.................................. 7-7
Customer Assistance for Text
Telephone (TTY) Users............................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2Customer Assistance Information (cont.)
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to General Motors....7-10
Reporting Safety Defects to the Canadian
Government............................................7-10
Reporting Safety Defects to the United States
Government.............................................. 7-9
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-10
D
Daytime Running Lamps..................................3-13
Daytime Running Lamps Indicator Light.............3-39
Defensive Driving............................................. 4-2
Defogging and Defrosting.................................3-21
Directing the Airflow ........................................3-20
Doing Your Own Service Work........................... 5-3
Dome Lamp Override......................................3-14
Dome Lamps .................................................3-15
Door
60/40 Swing-Out Side Door...........................2-13
Cargo Door Relocking.................................... 2-9
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
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Door (cont.)
Rear Door Security Locks.............................2-10
Rear Doors.................................................2-15
Sliding Side Door........................................2-11
Driver
Position, Safety Belt.....................................1-14
Driving
At Night.....................................................4-14
City ...........................................................4-19
Defensive..................................................... 4-2
Drunken....................................................... 4-3
Freeway.....................................................4-20
Hill and Mountain Roads..............................4-22
In Rain and on Wet Roads...........................4-16
Winter........................................................4-24
Driving On Grades..........................................4-44
Driving on Snow or Ice....................................4-24
Driving Through Deep Standing Water...............4-18
Driving Through Flowing Water.........................4-18
Driving with a Trailer.......................................4-42
Dual Stage Air Bags........................................1-68
Dual Tire Operation.........................................5-58E
Electrical System
Add-On Equipment......................................5-91
Fuses and Circuit Breakers...........................5-92
Headlamp Wiring.........................................5-91
Windshield Wiper Fuses...............................5-91
Electronic Road-Speed Governor.......................3-26
Emissions Inspection and
Maintenance Programs.................................3-36
Engine
Air Cleaner/Filter.........................................5-17
Battery.......................................................5-40
Change Engine Oil Light...............................3-37
Check and Service Engine Soon Light............3-33
Compartment Overview................................5-12
Coolant......................................................5-22
Coolant Heater............................................2-23
Coolant Temperature Gage...........................3-32
Cooling System Inspection............................6-16
Exhaust.....................................................2-30
Fan Noise..................................................5-34
Oil .............................................................5-13
Overheating................................................5-26
Starting......................................................2-22
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Engine Compartment Fuse Block......................5-94
Engine Coolant Level Check.............................6-12
Engine Oil Additives........................................5-15
Engine Oil Level Check...................................6-12
Entry Lighting.................................................3-15
Exit Lighting...................................................3-15
Extender, Safety Belt.......................................1-32
Exterior Lamps...............................................3-12
F
Fabric/Carpet.................................................5-82
Filter
Engine Air Cleaner......................................5-17
Finding a PTY Station.............................3-52, 3-63
Finding a Station....................3-42, 3-45, 3-50, 3-61
Finish Care....................................................5-86
Finish Damage...............................................5-88
Fixed Mast Antenna........................................3-76
Flash-To-Pass Feature....................................... 3-7
Flat Tire........................................................5-65
Flat Tire, Changing.........................................5-66
Floor Console Fuse Block................................5-92
Fluid
Automatic Transmission................................5-19
Power Steering...........................................5-35
Windshield Washer......................................5-36FM ...............................................................3-74
Following Distance..........................................4-43
Footnotes........................................................ 6-5
Front Axle......................................................5-48
Fuel............................................................... 5-4
Additives...................................................... 5-6
California Fuel.............................................. 5-5
Filling a Portable Fuel Container..................... 5-9
Filling Your Tank........................................... 5-7
Fuels in Foreign Countries.............................. 5-6
Gage .........................................................3-40
Gasoline Octane........................................... 5-4
Gasoline Specifications.................................. 5-5
System Inspection.......................................6-16
Fuel Regulator................................................2-22
Fuses
Fuses and Circuit Breakers...........................5-92
Windshield Wiper.........................................5-91
G
Gage
Check Gages Warning Light..........................3-39
Engine Coolant Temperature.........................3-32
Fuel..........................................................3-40
Oil Pressure...............................................3-36
Speedometer..............................................3-25
Voltmeter Gage...........................................3-30
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