jump start GMC SIERRA 2021 User Guide
Page 433 of 461
GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
432 Customer Information
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and GMC reserve the right to
make any changes or discontinue the
Roadside Assistance program at any time
without notification.
General Motors North America and GMC
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest GMC dealer
for warranty service, or if the vehicle was in a crash and cannot be driven.
Assistance is not given when the vehicle
is stuck in the sand, mud, or snow.
.Flat Tire Change:
Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery:
Reimbursement is up to 7 L.
Diesel fuel delivery may be restricted.
Propane and other fuels are not provided
through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Page 442 of 461
GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
OnStar 441
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information. With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the engine from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.
Page 454 of 461
GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./Cana-
da/Mexico-14632426) - 2021 - CRC - 11/5/20
Index 453
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Hazard Warning Flashers . . . . . . . . . . . . . . . . .142
HD Radio Technology . . . . . . . . . . . . . . . . . . . . 156
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Head-up Display . . . . . . . . . . . . . . . . . . . . . . . . . .128
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 350
Daytime Running Lamps (DRL) . . . . . . . . . . 141
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Headlamps, Front Turn Signal,Sidemarker, and Parking Lamps . . . . . . 350
High-Beam On Light . . . . . . . . . . . . . . . . . . . 123
High/Low Beam Changer . . . . . . . . . . . . . . . 141
Lamps On Reminder . . . . . . . . . . . . . . . . . . . 123
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . 100
Heated and Ventilated Front Seats . . . . . . . .52
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204, 206
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . . 123
Hill and Mountain Roads . . . . . . . . . . . . . . . . 219
Hill Descent Control (HDC) . . . . . . . . . . . . . . . 250 Hill Descent Control Light . . . . . . . . . . . . . . . . . 119
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . 248
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
How to Wear Seat Belts Properly . . . . . . . . . .55
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204, 206
I
If the System Needs Service . . . . . . . . . . . . . . 175
Ignition Positions . . . . . . . . . . . . . . . . . . . 229, 230
Ignition Transmission Lock Check . . . . . . . . 347
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Indicator
Pedestrian Ahead . . . . . . . . . . . . . . . . . . . . . . . 119
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Infants and Young Children, Restraints . . . . .72
Information Publication Ordering . . . . . . . . . . . . . . . . . . . 435
Infotainment System . . . . . . . . . . . . . . . . . . . . 439
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . 106
Instrument Panel Overview . . . . . . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . 38
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 1, 148
J
Jack Auxiliary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Jump Starting - North America . . . . . . . . . . . 391
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . . . 10, 13
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7, 9
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . 362
Lamps Auxiliary Roof Mounted Lamp . . . . . . . . . 144
Daytime Running (DRL) . . . . . . . . . . . . . . . . . 141
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Exterior Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 144
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . 139
Exterior Lamps Off Reminder . . . . . . . . . . . 141
Exterior Lighting Battery Saver . . . . . . . . 147
License Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Malfunction Indicator (CheckEngine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Lane Change Alert (LCA) . . . . . . . . . . . . . . . . . 280
Lane Keep Assist (LKA) . . . . . . . . . . . . . . . . . . . .281
Lane Keep Assist Light . . . . . . . . . . . . . . . . . . . . 119
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . .57
LATCH System Replacing Parts after a Crash . . . . . . . . . . . 88
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77