navigation HONDA ODYSSEY 2014 RC1-RC2 / 5.G Navigation Manual

284Troubleshooting
Error MessagesNavigation System
Error Message
Solution
The display temperature is too high. For protection,
the system will shut off until the display cools down.
This message appears briefly when the display temperature is too high. The navigation
system turns off until the display cools down. The system turns back on automatically
when the display cools down.
System temp is low. System will shut down until it
warms up.
The navigation system has difficulty reading the HDD when the temperature is below
approximately -22°F (-30°C). The navigation system starts up automatically when the
display warms up.
The navigation system temperature is too low. For
protection, the system will shut off until it warms up.The navigation system atmospheric pressure is too
low. For protection, the system will shut off until the
pressure returns to safe levels.
The HDD is inoperable due to low atmospheric pressure. Move your vehicle to the
place where the atmospheric pressure is high.
The navigation system temperature is too high. For
protection, the system will shut off until it cools down.
The navigation system has difficulty reading the HDD when the temperature is high.
The navigation system starts up automatically when the system cools down.
System temp is too high. System will shut down until it
cools down.HDD access error. Please consult your dealer.
Writing of the data to the HDD failed with a cause other than low temperature, high
temperature, and low atmospheric pressure. After a short wait, try to operate the
system again. If this does not solve the problem, consult with the dealer.
HDD access error. The system will reset and attempt to
correct the problem.

286

Error Messages
Hard Disc Drive (HDD) Audio
Troubleshooting
Hard Disc Drive (HDD) AudioIf an error occurs while playing the Hard Disc Drive (HDD) Audio, you may see the
following error messages. If you cannot clear the error message, contact a dealer.
Error Message
Solution
HDD access error.
Please consult your dealer.
—
The display system temperature is too high. For protection, the system
will shut off until the display cools down.
Turn the audio system off and allow the player to cool down until the
error message is cleared.
The navigation system temperature is too low. For protection, the
system will shut off until it warms up.
The navigation system has difficulty reading the HDD when the
temperature is below approximately -22°F (-30°C). The navigation
system starts up automatically when the display warms up.
Unplayable File
Appears when a file format not supported. Current track will be
skipped. The next supported track plays automatically.

288

Error Messages
Pandora®
Troubleshooting
Pandora®If an error occurs while playing Pandora®, you may see the following error messages.
If you cannot clear the error message, contact a dealer.
Error Message
Solution
Incompatible USB Device
Please Check Owner’s Manual
Appears when an incompatible device is connected. Disconnect the
device. Then turn the audio system off, and turn it again. Do not
reconnect the device that caused the error.
There is no station list in the device.
Please add the station list to your device.
No stations have been created.
Please create a station on the device.
Appears when there is no station list on the device. Use the device to
create a station.
Music licenses force us to limit the number of tracks you may skip each
hour.
Appears when you try to skip a song or select Dislike over the
predetermined number of times in an hour.
Unable to save rating.
Unable to save bookmark
or
Unable to skip
Appears when the commanded operation is failed. Try again later.
No data
Appears when no data is available with Pandora® activated. Reboot
the app and reconnect the device.
PANDORA ver unsupport
Appears when Pandora® version is not supported. Update Pandora®
to the latest version.
PANDORA system maintenance
Appears when the Pandora® server is in maintenance. Try again later.
Cannot connect to PANDORA when stopped. Check your mobile
phone
Appears when Pandora® is unable to play music. Check your device.
Navigation ScreenTouchscreen

291
Reference Information
System Initialization..............................292
Entering the Security Code ....................292
Acquiring GPS Information ....................292
Startup Confirmation Screen .................293
Map Matching ......................................293
System Limitations................................294
GPS System...........................................294
Address Calculation ..............................294
Database ..............................................294
Customer Assistance.............................296
Resolving Problems ...............................296
Reporting Errors ....................................296
Honda Automobile Customer Service
Contact Information ............................296Visiting a Dealer ................................... 296
Map Coverage ..................................... 297
Obtaining a Navigation Update ............ 297
Traffic Information ............................... 298
Operation in Alaska, Hawaii, Canada,
Puerto Rico, and Mexico ..................... 298
Legal Information................................. 299
Copyrights ........................................... 299
User Agreements ................................. 299
As required by the FCC ........................ 305

292Reference Information
System InitializationThe navigation system must be initialized if
power to the navigation system is
interrupted for any reason (e.g., the
battery was disconnected).Entering the Security CodeIn most cases, you do not need to enter a
security code. Follow the steps to
reactivate the system.
1.Set the power mode to ON, and turn on
the audio system.
2. Press and hold the 9 (Power) button
for more than two seconds.
The system is reac tivated when the
system’s control unit recognizes that
the system is in your vehicle.
If the control unit fails to recognize,
you must go to a dealer and have the
system checked.
Acquiring GPS InformationDepending on the length of time the
power was interrupted, your system may
require GPS initialization.
If initialization is not necessary, the system
proceeds directly to the Startup
Confirmation screen.
If the system fails to locate a sufficient
number of satellites to locate your position
within 10 minutes, the following screen is
displayed.

294Reference Information
System LimitationsGPS SystemThe signals received from the GPS satellites
are extremely weak (less than a millionth
of the strength of a local FM station) and
require an unobstructed view of the sky.
The GPS antenna is located in the
dashboard. The signal reception can easily
be interrupted or interfered with by the
following:
•Metallic window tint on the front or side
windows
•Cell phones, PDAs, or other electronic
devices docked in a cradle or lying loose
on the dashboard
•Remote starters or “hidden” vehicle
tracking systems mounted near the
navigation unit
•Audio electronic devices mounted near
the navigation unit
•Trees, tall buildings, freeway overpasses,
tunnels, or overhead electrical power
wires
The GPS is operated by the U.S.
Department of Defense. For security
reasons, there are certain inaccuracies built
into the GPS for which the navigation
system must constantly compensate. This can cause occasional positioning errors of
up to several hundred feet.
Address CalculationThe destination icon shows only the
approximate location of a destination
address. This occurs if the number of
possible addresses is different from the
number of actual addresses on a block. For
example, the address 1425 on a 1400
block with 100 possible addresses
(because it is followed by the 1500 block)
will be shown a quarter of the way down
the block by the system. If there are only
25 actual addresses on the block, the
actual location of address 1425 would be
at the end of the block.
DatabaseThe digitized map database reflects
conditions as they existed at various points
in time before production. Accordingly,
your database may contain inaccurate or
incomplete data or information due to the
passage of time, road construction,
changing conditions, or other causes.
For example, some places/landmarks may
be missing when you search the database
because the name was misspelled, the
place was improperly categorized, or a
place/landmark is not yet in the database.
This is also true for police stations,
hospitals, and other public institutions. Do
not rely on the navigation system if you
need law enforcement or hospital services.
Always check with local information
sources.

295

System Limitations
Database
Reference Information
In addition, the map database contains
verified and unverified areas. Unverified
streets may be missing from the map, in
the wrong location, or have an incorrect
name or address range. A message will
warn you if your route includes unverified
streets. Exercise additional caution when
driving in unverified areas.
The database does not include, analyze,
process, consider, or reflect any of the
following categories of information:
•Neighborhood quality or safety
•Population density
•Availability or proximity of law
enforcement
•Emergency, rescue, medical, or other
assistance
•Construction work, zones, or hazards
•Road and lane closures
•Legal restrictions (such as vehicular type,
weight, load, height, and speed
restrictions)
•Road slope or grade
•Bridge height, width, weight, or other
limits
•Traffic facilities safety
•Special events•Pavement characteristics or conditions
Every effort has been made to verify that
the database is accurate. The number of
inaccuracies you experience increases the
longer you go without obtaining an
updated map database.
2Obtaining a Navigation Update
P. 297
We assume no liability for any incident that
may result from an error in the program, or
from changed conditions not noted above.

296Reference Information
Customer AssistanceResolving ProblemsIf you run into a specific issue that you
cannot resolve, consult the following help
resources:
•For navigation system issues: 2Troubleshooting
P. 278
There are also FAQs available online at
www.hondanavi.com.
•For traffic-related issues:
2Traffic
P. 280
•For reporting issues with the database
or places/landmarks:
2Reporting Errors
P. 296
•Call Honda Automobile Customer
Service.
2Honda Automobile Customer Service
Contact Information
P. 296
Reporting ErrorsYou can help to improve database
accuracy by reporting any errors you
encounter.
•Report errors in freeways and main
“verified” roads shown in black on the
map at http://mapreporter.navteq.com/
dur-web-external/.
•Please do not report errors in purple
“unverified” roads. Maps for these
areas are provided for reference only. 2Unverified Routing
P. 51
•Please do not report errors in places/
landmarks, such as changes in business
names. Information about points of
interest are constantly being updated.
An updated database is available for
purchase, usually in the fall of each year.
2Obtaining a Navigation Update
P. 297
•For vehicle position icon errors, screen
error messages, or other GPS-related
errors:
2Troubleshooting
P. 278
2System Limitations
P. 294
Honda Automobile
Customer Service Contact InformationHonda Navi
American Honda Motor Co., Inc.
Honda Automobile Customer Service
Mail Stop 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 999-1009
Fax: (310) 783-3273Visiting a DealerIf you have a question that you cannot
resolve using the available help resources,
you can consult a dealer. Please identify
the specific issue (e.g., error occurs when
you enter a specific address, when driving
on a certain road, or just when it’s cold) so
that the service technician can refer the
issue to the factory so that a solution can
be found. Be patient, the service technician
may be unfamiliar with your specific issue.

297

Customer Assistance
Map Coverage
Reference Information
Map CoverageThe navigation system provides map
coverage for the United States, Canada,
Puerto Rico, and Mexico. The map
coverage consists of accurately mapped
(verified) metropolitan areas and a less
accurate (unverified) rural database. Note
that unverified areas are constantly being
reviewed and converted to verified areas
each year.
Map coverage update information is
available from Honda Automobile
Customer Service or online at
www.hondanavi.com.
To find navigation system update
information:
1.Visit www.hondanavi.com.
2.Enter your vehicle model and model
year.
3.Click Map Coverage to display a list of
verified coverage areas on the most
recent update.
4.Click Map Coverage Details to display a
PDF document with a full listing of all
coverage areas.
Adobe® Reader® is required for
viewing and printing the Portable
Document Format (PDF) documents.
To download the latest version of
Adobe Reader, visit http://
get.adobe.com/reader/.
Obtaining a Navigation UpdateHonda is continually expanding the scope
of the navigation system. Navigation
system software upgrades may be made
available periodically, usually in the fall of
each year.
To purchase an update:
1.Obtain your vehicle’s VIN number and
the System/Device Information. 2System Device Information
P. 272
2.Call the Honda Navigation Disc
Fulfillment Center at (888) 291-4675, or
order online at www.hondanavi.com.
An update is not available from a dealer.
However, the dealer may assist you in
obtaining one for you out of courtesy.
There is no program for free updates.

299Reference Information
Legal InformationCopyrights•Infogroup-Data: Certain business data
provided by Infogroup © 2011, All
RIghts Reserved.
•EXIT-Data: © ZENRIN CO., LTD. 2011.
All rights reserved.
•Building foot print: © ZENRIN CO., LTD.
2011. All rights reserved.
•Junction View Data: © ZENRIN USA,
INC. 2011. All rights reserved.
•ZAGAT SURVEY: © 2012 Zagat Survey,
LLC. Zagat Survey is a registered
trademark of Zagat Survey, LLC
The Zagat Content displayed may not
reflect the most up-to-date Zagat
Content available to the public.
•Brand icon: The marks of companies
displayed by this product to indicate
business locations are the marks of their
respective owners. The use of such
marks in this product does not imply any
sponsorship, approval, or endorsement
by such companies of this product.
User AgreementsIn using this HDD “Satellite Linked
Navigation System” (the “HDD”), which
includes HONDA MOTOR CO., LTD.
software, ALPINE ELECTRONICS, INC.
software, and NAVTEQ database contents
(hereinafter referred to as “Licensors”),
you are bound by the terms and conditions
set forth below. By using your copy of the
HDD, you have expressed your Agreement
to the terms and conditions of this
Agreement. You should, therefore, make
sure that you read and understand the
following provisions. If for any reason you
do not wish to be bound by the terms of
this Agreement, please return the HDD to
your dealer.
•The HDD may not be copied, duplicated,
or otherwise modified, in whole or in
part, without the express written
permission of the Licensors.
•The HDD may not be transferred or
sublicensed to any third party for profit,
rent or loan, or licensed for reuse in any
manner.■Navigation System User
Agreement
•The HDD may not be decompiled,
reverse engineered or otherwise
disassembled, in whole or in part.
•The HDD may not be used in a network
or by any other manner of simultaneous
use in multiple systems.
•The HDD is intended solely for personal
use (or internal use where the end-user
is a business) by the consumer. The HDD
is not to be used for commercial
purposes.
•The Licensors do not guarantee to the
client that the functions included in the
HDD meet the specific objectives of the
user.
•Licensor shall not be responsible for any
damages caused by the use of the HDD
to the actual user or to any third party.
•The warranty on the HDD shall not
extend to an exchange or refund due to
misspelling, omission of letters, or any
other cosmetic discrepancy in the
contents of the HDD.
•The right to use the HDD shall expire
either when the user destroys the HDD
or software, or when any of the terms
of this Agreement are violated and the
Licensors exercise the option to revoke
the license to use the HDD or software.
Continued